Bilingual Customer Service Representative RPC CompanyBilingual Customer Service RepresentativeFarmers Branch, TX$18.50 / hourFull timeThe Customer Service Specialist will provide basic customer service functions. Customer Service Specialist - Bilingual in Spanish/English .
NewBilingual Call Center CSR CornerStone StaffingBilingual Call Center CSRFrisco, TXThe Customer Service Representative helps customers in real time through phone calls, emails and chats, providing quick and accurate answers about their accounts. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
NewLead Generation Specialist JobotLead Generation SpecialistAddison, TX$70,000–$80,000 / yearResponsibilities: Generate and qualify new business opportunities that build a pipeline aligned to growth and revenue targets in specific markets and industries; Research and identify prospective customers within target industries, including retail, logistics, utilities, and commercial property. Work closely with the Business Development team to ensure a seamless handoff of qualified opportunities; Engage with Business Development Managers to ensure qualified opportunities are transitioned with complete and accurate context, and expectations are communicated and issues clarified.
Customer Support Specialist - Bilingual UlineCustomer Support Specialist - BilingualIrving, TX$26–$30 / hourFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewAppeals and Grievance Specialist II \ Contract9 - Contract TalentBurst, Inc.Appeals and Grievance Specialist II \ Contract9 - ContractIrving, TX$30–$33 / hourAnalyzes grievance and appeals data and develops tracking and trending reports at prescribed frequencies for the explicit purpose of identifying and communicating trended root causes of member and provider dissatisfaction. Recommends process improvements to pertinent departments within the organization in order to achieve member and provider satisfaction and/or operational effectiveness and efficiencies which contribute to maximum Medicare STAR ratings.
NewCustomer Service Associate Meadows Garage DoorsCustomer Service AssociateRoanoke, TX$25–$35 / hourThis role is probably not the best fit if you hate phone calls, dislike talking to people, prefer silent cave work, or believe “customer service voice” means saying three words every thirty seconds with the emotional range of a printer. Owned and operated by brothers Aaron & Jason Meadows, they are committed to each team member's personal growth to create company growth that ensures Meadows Garage Doors provides the best garage door services to our community for years to come.
NewProvider Enrollment Specialist \ Direct PlacementContract3Contract - Contract TalentBurst, Inc.Provider Enrollment Specialist \ Direct PlacementContract3Contract - ContractIrving, TX$23–$25 / hourResponsibilities: Collects and maintains data on providers for Medicare and Medicaid enrollment Prepares and submits applications to Medicare and Medicaid for new provider enrollments and existing provider updates; follows up by telephone or in writing, with carriers regarding application status Complies with Medicare and Medicaid provider enrollment guidelines Requests NPI numbers for providers and clinics as necessary and maintains NPI files Follows up, either by telephone or in writing, with insurance companies and patients regarding the processing of outstanding claims and/or appeals Generates various reports to identify outstanding claims issues with provider numbers and non-payment Communicates information to appropriate personnel Educates staff on corrections, e.g. front-end entry errors in a positive, constructive manner Collects and reviews managed care contracts for correct billing and payment terms Identifies problem accounts.
NewSenior Specialist, Electrical Engineer - Power Lead L3Harris TechnologiesSenior Specialist, Electrical Engineer - Power LeadPlano, TXEngineer will be responsible for research, systems integration, preparation of engineering drawings, and coordination of design activities with Systems Engineering, Manufacturing, and Production to ensure that designs meet requirements at minimum cost. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
NewDirect Sales Specialist Tractor Supply CompanyDirect Sales SpecialistDenton, TXConduct local market research to identify sales leads, planning and executing cold outreach to identified leads, closing sales with identified leads to achieve revenue goals. They will identify key business opportunities within their district, utilizing insights from existing B2B partnerships, lead generation tools, market research and outreach to establish new B2B & Bulk partnerships.
NewData Analyst IV/ Data Scientist AI/ML Specialist TeleWorld SolutionsData Analyst IV/ Data Scientist AI/ML SpecialistPlano, TXContractorProgramming experience: Python & Spark (preferred) and/or other languages such as R, SQL, Hive, Spark, Javascript, Visual Basic, C++, shell scripting in a linux or IDE environment such as VSCODE, Jupyter, RStudio, etc.• Cloud Development Experience – AWS/Azure/Google utilizing cloud providers such as Databricks or Snowflake• Machine learning expertise: GLM Regression (Linear, Logistic, Multinomial), Decision Tree (including Boosted Trees, Random Forest), kMeans/Hierarchical Clustering, Principle Component Analysis, t-SNE, Neural Networks such as transformers and auto-encoders, Bayesian Regression, and Times Series Modeling.• Experience using data with high-volume (1TB+) & high-dimensionality (500+ variables per schema), especially within a big data framework (HaDoop, Citus, MongoDB, etc).• You will utilize skills to query databases to extract data, use skills in Python or R to analyze data such that you can identify 4G/5G network infrastructure and performance issues and build prediction models, ad-hoc tools, and dashboards to communicate your findings with your team and peers.
NewAdvanced Practice Provider I - Renal Services Parkland Health and Hospital SystemAdvanced Practice Provider I - Renal ServicesDallas, TXPhysician Assistant: Bachelor's Degree from an accredited college or university and successful completion of an accredited Physician Assistant Program recognized by the Accreditation Review Commission on Education for the Physician Assistant (ARC-PA) or its predecessors. Must have active certification as Nurse Practitioner by one of the following: Family Nurse Practitioner (FNP) by American Nurses Credentialing Center (ANCC) or American Academy of Nurse Practitioners Certification Program (AANPCP) ' OR '.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistGrand Prairie, TX$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Operations Specialist Virtual CompanyOperations SpecialistDallas, TXTemporaryThis role is ideal for someone who enjoys staying organized, managing multiple priorities, and providing exceptional support to internal teams and vendors. Deliver excellent customer service while managing multiple priorities in a fast-paced environment.
BMW Genius - Product Specialist Hendrick Automotive Group CorporateBMW Genius - Product SpecialistMcKinney, TexasFull timeWork includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
BMW Genius - Part Time Product Specialist Hendrick Automotive Group CorporateBMW Genius - Part Time Product SpecialistMcKinney, TexasPart timeWork includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
NewSenior Specialist, IWM Portfolio Analyst - BNY Wealth BNYSenior Specialist, IWM Portfolio Analyst - BNY WealthDallas, TXIn this role, you'll make an impact in the following ways: Support Portfolio Managers in the management of discretionary portfolios for high-net-worth clients, including portfolio rebalancing, trade preparation and implementation. Supporting a group of Portfolio Managers overseeing approximately $4.7 billion in assets for high-net-worth families, this role will play a key part in portfolio management, client preparation and investment analysis.
NewCulinary Specialist- Sous Chef - Hourly - SMU - Arnold's Residential Commons AramarkCulinary Specialist- Sous Chef - Hourly - SMU - Arnold's Residential CommonsDALLAS, TXTo fully familiarise yourself with all company policy and procedures and to guarantee daily implementation of Food Safety and Hygiene are maintained in the kitchen in line with current legislation. To assist in crafting all menu cycles ensuring constant innovation and food variety whilst ensuring budgeted gross profit margins.
NewCulinary Specialist - Heritage House of Keller Rehab - Food AramarkCulinary Specialist - Heritage House of Keller Rehab - FoodKeller, TXSo, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
Operations Specialist (Level III) BC ForwardOperations Specialist (Level III)Plano, TXContractorThe ideal candidate will have strong experience in operations analysis, reporting, and exception processing and a proven ability to administer procedures, resolve complex issues, and support product and process implementations in a fast-paced environment . BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients.
Benefits Customer Service Representative A-Line Staffing SolutionsBenefits Customer Service RepresentativeRichardson, TX$18.50 / hourContractorFull timeA-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in the Richardson, TX (75081) area. Must be able to come onsite for meetings and major projects as needed.
Customer Service Specialist Solo Brands IncCustomer Service SpecialistGrapevine, TXStaff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showrooms cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience. Work Duties: Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat.
Customer Service Specialist Solo Brands CareerCustomer Service SpecialistGrapevine, TexasStaff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience. You will also work in our showroom helping customers find simple, ingenious outdoor products that help them create good moments that become lasting memories.
Customer Service Specialist 1 - Contingent Pinnacle Group IncCustomer Service Specialist 1 - ContingentIrving, TX$22–$25 / hourThe role involves handling inbound/outbound calls, confirming customer needs, routing qualified leads, scheduling callbacks, maintaining detailed notes, and supporting customers throughout the onboarding and documentation process. The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Customer Service Specialist, I Carrington Mortgage Services, LLCCustomer Service Specialist, IPlano, TXThe Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Customer Service Specialist Darling Ingredients IncCustomer Service SpecialistIrving, TXThe Customer Service Specialist is responsible for coordination and communication of all service requirements contracted by the customer between our DAR PRO service plants in an effort to provide first class, personalized Customer Service for our Restaurant Services customers. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Darling Ingredients.
Lead Customer Service Specialist Nebraska Furniture Mart, Inc.Lead Customer Service SpecialistThe Colony, TX$20.05–$27.57 / hourSupport Act as backup when customer's volume surpasses staffing levelsManage Track daily cash drawers, oversee balancing processes, issue refunds, manage claims, resolve account and collection issuesAssist Use available resources to solve customer problems and handle escalated situationsMonitor Review daily receiving processes of merchandise and work with suppliers to ensure proper inventory levels. High School Diploma or GED preferred3-5 years customer service experience that included working one-on-one with customers/clients researching and resolving problems1 year lead or supervisory experienceKC & OM ONLY: 6 months cash handling experienceAbility to negotiate with customers to find a mutually agreeable solution.
Remote Customer Service Specialist 2 - (Bilingual - Spanish) Baylor Scott & White HealthRemote Customer Service Specialist 2 - (Bilingual - Spanish)TXRemoteThe Customer Service Specialist CBS 2 is a subject matter expert and may interface with insurance companies, facility personnel, and patients to resolve complex inquiries across different service areas. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits.
NewCustomer Service Specialist, I CarringtonCustomer Service Specialist, IPlano, TXThe Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistPlano, TXRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist SurfacePrepCustomer Service SpecialistDallas, TXOur team partners with trusted manufacturers to provide comprehensive process improvements, hands-on technical support, and high-quality products across a wide range of applications including coated and bonded abrasives, abrasive air and wheel blasting, mass finishing, paint and powder coating, additive manufacturing post-processing, and turnkey production services that help customers eliminate risk, protect uptime, and maintain consistent quality. Our national footprint combines local expertise with a robust network of resources, ensuring consistency, responsiveness, and innovation for customers across aerospace, automotive, medical, defense, general manufacturing, and more.
Bilingual Customer Service Specialist Two Harbors Investment CorpBilingual Customer Service SpecialistCoppell, TXOur team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Customer Service Specialist 1 (Onsite-Coppell, Texas) Two Harbors Investments CorpCustomer Service Specialist 1 (Onsite-Coppell, Texas)Coppell, TXSkilled at speaking clearly and compassionately while utilizing our systems to quickly find answers and resolve customer inquiriesDisplay strong analytical skills and ability to calculate paymentsProficiency in Microsoft OfficeAbility to work independently and as part of a team in a fast-paced environmentAbility to remain calm and solution oriented when dealing with difficult situations or working under pressureAbility to handle high call volumes while maintaining quality and accuracyExcellent verbal and written communication skills, including active listeningDemonstrated patience, empathy, and professionalism in handling customer concernsProficiency in multitasking, prioritizing, and managing time efficiently. Our team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community.
Customer Service Specialist II (Onsite- Coppell, Texas) Two Harbors Investments CorpCustomer Service Specialist II (Onsite- Coppell, Texas)Coppell, TXResponsibilities: Listen attentively and respond to customers with empathy and urgencyResolve both simple and complex matters with professionalism and confidenceTurn customer challenges into clear, accurate, and timely solutionsCommunicate in plain, direct language that's easy to understandNavigate multiple systems efficiently to locate and process informationBe there when customers need us most - including weekends and holidaysProactively review loan accounts to anticipate customer needs or risksAct as a critical link between customers and RoundPointMonitor and manage early stage, Pre30 accounts using designated collection techniquesAccurately identify and assess customers for loss mitigation support. Strong empathy and emotional intelligence in all situationsAbility to handle complex customer scenarios with patience, logic, and sound judgmentFast and accurate multitasking - type while communicating clearlyConfident with technology and ready to learn new systemsSolid critical thinking - identify problems and create solutionsComfortable performing basic math and calculations.
Customer Service Specialist Abrasive Products, LLCCustomer Service SpecialistDallas, TXOur team partners with trusted manufacturers to provide comprehensive process improvements, hands-on technical support, and high-quality products across a wide range of applications - including coated and bonded abrasives, abrasive air and wheel blasting, mass finishing, paint and powder coating, additive manufacturing post-processing, and turnkey production services that help customers eliminate risk, protect uptime, and maintain consistent quality. Our national footprint combines local expertise with a robust network of resources, ensuring consistency, responsiveness, and innovation for customers across aerospace, automotive, medical, defense, general manufacturing, and more.
Customer Service Specialist 1 (Onsite-Coppell, Texas) Two Harbors Investment CorpCustomer Service Specialist 1 (Onsite-Coppell, Texas)Coppell, TXOur team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Customer Service Specialist II (Onsite- Coppell, Texas) Two Harbors Investment CorpCustomer Service Specialist II (Onsite- Coppell, Texas)Coppell, TXOur team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Roanoke, TXThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistMcKinney, TXThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Zelis Healthcare, Inc.Customer Service SpecialistPlano, TX$15–$19 / hourThis is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.
Field Customer Service Specialist StilesField Customer Service SpecialistCoppell, TexasWith world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs. Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.
CSC Customer Service Specialist 1 Baylor Scott & White HealthCSC Customer Service Specialist 1Dallas, TXEfficiently performs duties related to directory assistance, documentation, and dispatch of work requests using hospital-designated software. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits.
Customer Service Specialist Icon Meals, LLCCustomer Service SpecialistDallas, TXOverview Our Customer Service Department works directly with customers, affiliates, influencers, and co-workers to provide a great experience, drive brand loyalty, and resolve issues. Act as the first point of contact for the external customer regarding processing orders, order statuses and inquires, inside sales support, and resolving customer concerns.
Customer Service Specialist / Expeditor Sara's Market & BakeryCustomer Service Specialist / ExpeditorRichardson, TXFollow through on all guest orders, questions, requests and resolve concerns as needed. Able to work flexible schedule based on needs of store including nights, weekends and holidays.
Meat Customer Service Specialist Sara's Market & BakeryMeat Customer Service SpecialistRichardson, TXEnsure a fresh and appealing display by keeping cases and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products. As a member of our Meat Market Team, your role will include setting and maintaining attractive Meat displays and supporting the Meat Market vision.
(Customer Service) Producing Specialist AIL(Customer Service) Producing SpecialistGarland, TXFull timeWe’re seeking motivated individuals with: A self-driven mindset and strong organizational skills to prioritize and multitask effectively. Here’s what you can expect: Earning Potential: Annual compensation of up to $300,000+ through renewals and a highly competitive bonus structure.
NewPrincipal Customer Service Specialist (Hybrid) RTX CorpPrincipal Customer Service Specialist (Hybrid)Haltom City, TXOur global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Customer Service & Lead Conversion & Automation Specialist Part Time Win Kids Gymnastics and Learning CenterCustomer Service & Lead Conversion & Automation Specialist Part TimeFlower Mound, TXWin Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics, Ninja Warrior, Pre-K Enrichment, Camps, and Birthday Parties! Your primary responsibility will be to connect with past and potential customers by phone using our Go High Level CRM pipeline, following up on leads, re-engaging inactive clients, and helping families get started in our programs.
NewCustomer Service Lead Conversion Automation Specialist Part Time Win Kids Gymnastics and Learning CenterCustomer Service Lead Conversion Automation Specialist Part TimeFlower Mound, TXWin Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics, Ninja Warrior, Pre-K Enrichment, Camps, and Birthday Parties! Your primary responsibility will be to connect with past and potential customers by phone using our Go High Level CRM pipeline, following up on leads, re-engaging inactive clients, and helping families get started in our programs.
NewPrincipal Customer Service Specialist (Hybrid) RTXPrincipal Customer Service Specialist (Hybrid)Haltom City, TexasOur global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
Customer Service Technical Specialist XBP Global Holdings IncCustomer Service Technical SpecialistDallas, TXInteract daily with customers, service technicians, managers, and vendors, providing exceptional customer service. Perform an acceptable volume of work in a timely, efficient, and accurate manner, meeting or exceeding client expectations.