Customer Service Representative Jobs in Lawrence, MA

You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.

As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area.

p>At Lafayette Animal Hospital, we believe every pet deserves compassionate, high-quality care — and every client deserves to feel supported by a friendly, knowledgeable team.

- Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store, VetCove.

At Lafayette Animal Hospital, we believe every pet deserves compassionate, high-quality care - and every client deserves to feel supported by a friendly, knowledgeable team. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team.

Build solid relationships with staff members in customer offices, including participation in local, regional and state dental staff organizations. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH.

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

Provide responsive support for inquiries related to pricing, product information, technical guidance, warranty processes, and delivery timelines, collaborating closely with production, finance, and logistics teams to ensure smooth execution. Process and manage customer orders from quotation through delivery, including data entry and tracking in SAP, creation of sales quotations, processing of shipping documentation, and coordination of order changes, adjustments, and cancellations.

Our ideal candidate will also: Effectively use Microsoft Office software, Outlook, Word, Excel, to communicate via email to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

As one of the area's leading heating and air conditioning companies, we're there for all of our customers' needs, from minor maintenance jobs to emergency repair services. Brookside Mechanical Inc. is hiring a communicative, organized, and detail-oriented person to support seamless business operations as our full-time CSR / Dispatcher - Customer Service Rep.

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.

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Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.**Skills/Qualifications**Required+ 1+ years' customer service experience+ High School Diploma/GED; Bachelor's Degree preferredPreferred+ Experience with heavy inbound and outbound calls and transferring calls+ 3+ years' business-to-business account support+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet+ Experience with proofreading and editing documents**​Benefits**Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.

In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels.

We are seeking a Customer Service Representative to serve as the main point of contact for customers.

Your responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Let us know youre interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.

p>'',''Customer Service Rep I, RMV'',''Customer Service Rep I, RMV'',''United States-Massachusetts-Worcester-50 Southwest Cuttoff'',''United States-Massachusetts-Worcester-50 Southwest Cuttoff'',''Administrative Services'',''Administrative Services'',''Massachusetts Department of Transportation'',''Massachusetts Department of Transportation'',''Full-time'',''Full-time'',''Day'',''Day'',''May 1, 2026, 12:48:50 PM'',''May 1, 2026, 12:48:50 PM'','''','''',''75,875.79'',''54,513.42'',''75,875.79'',''Yearly'',''Derrick

Applicants must have at least (A) one year of full-time or equivalent part-time, experience in a position, the major duties of which included, cash handling and working directly with clients or customers; or experience providing information to clients, customers or the general public on services, procedures and requirements, which included entering or retrieving data using computer systems.

p>'',''Customer Service Rep I, RMV'',''Customer Service Rep I, RMV'',''United States-Massachusetts-Boston - 136 Blackstone Street'',''United States-Massachusetts-Boston - 136 Blackstone Street'',''Administrative Services'',''Administrative Services'',''Massachusetts Department of Transportation'',''Massachusetts Department of Transportation'',''Full-time'',''Full-time'',''Day'',''Day'',''May 1, 2026, 12:47:16 PM'',''May 1, 2026, 12:47:16 PM'','''','''',''75,875.79'',''54,513.42'',''75,875.79'',''Yearly'',''Derrick

Applicants must have at least (A) one year of full-time or equivalent part-time, experience in a position, the major duties of which included, cash handling and working directly with clients or customers; or experience providing information to clients, customers or the general public on services, procedures and requirements, which included entering or retrieving data using computer systems.

li>Order Entry/Management - new orders, return orders, sample orders, credits, debits.

Job Description:

A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines.

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests. Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues.