Customer Service Representative Jobs in Columbia, MD

TTEC

Annapolis, MD

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

nTech Solutions, Inc.

$18

Baltimore, MD

Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company. • Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.

Arias Agencies

$50000 - $75000

Baltimore, MD

You will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.

Valvoline Instant Oil Change

Potomac Falls, VA

Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers . -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.

Able Medical Inc.

$17 - $20

Pikesville, MD

Able Medical Inc is currently looking to fill a full time customer service office assistant position that will sometimes fill in as a delivery driver.

Fowers Point S Tire & Auto Service

$30 - $34

Baltimore, MD

The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. We are looking for a friendly and professional Customer Service Representative to join our team.

Hajoca Corporation

$33.65 - $38.46

Alexandria, VA

Our ideal candidate will also: • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

Ecolab Inc.

$55700 - $83700

Reston, VA

Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.

First Financial Federal Credit Union of Maryland

$18 - $22

Sparks Glencoe, MD

Support daily operations of the contact center and meets member services and product needs as required by the digital channel (voice, text, chat, video, etc.) Focus on member-centric conversations to deepen relationships and become a trusted brand ambassador. Sitting: Regularly Standing: Occasionally Walking: Occasionally Climbing/Balancing: N/A Reaching: Occasionally Kneeling/Crawling: Seldom Other: Talking: Regularly Hearing: Regularly Vision/Seeing: Regularly Typing/Keyboarding: Regularly Driving: N/A Lifting: Sedentary - Up to 10lbs .

GrowthGear Marketing

$48312 - $75000

McLean, VA

If you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.

Sunbelt Rentals

$40000 - $50000

Hyattsville, MD

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.

Agon

$60000 - $110000

McLean, VA

SalesForce for accurate entry-level and ongoing training . · iPads provided for our Customer Sales Representatives .

Agon

$52248 - $82500

West McLean, VA

iPads provided for our Customer Sales Representatives . If you don’t have experience in sales, that’s okay, our training is that good.

Passport Auto Group

$60000 - $150000

Suitland, MD

Passport Auto Group is a family-owned and operated automotive group founded in 1991, serving the Washington, D.C. metropolitan area with nine dealerships and a collision center. Known for our commitment to superior customer service and community involvement through Passport Cares, we represent brands like BMW, Nissan, INFINITI, MINI, Toyota, and Mazda.

Penske Truck Leasing Co., L.P.

Capitol Heights, MD

Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

FedEx

Arlington, VA

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

Astound

$85000

Glen Burnie, MD

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Astound

$2500

Upper Marlboro, MD

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. A Day in the Life of the Direct Sales Representative - $2,500 Sign-On Bonus:Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources.

Marriott Vacations Worldwide

Washington, DC

The Vacation Sales Phone Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $60 per day. As a Vacation Sales Phone Representative, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Continental Resources

Rockville, MD

Employ solution selling techniques to identify business and develop customized IT solutions and technical products to solve client business requirements in enterprise level accounts. To be successful in this role, you must be willing to engage new customers by cold calling, attending vendor or networking events and cultivate strong relationships with our technology partners.

Cellebrite

Tysons, VA

Working closely with our dynamic marketing and sales teams, your primary focus will be on three key areas: organizing outbound campaigns, prospecting new leads via cold calls, and assisting examiners, investigators, and leaders of digital forensics and investigative units in augmenting their opportunities through strategic "site building" - effectively accelerating their pipeline. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrites digital forensic and investigative solutionsavailable via cloud, on-premises and hybrid deploymentsto close cases faster and safeguard communities.

Securitas Technology

$65000 - $80000

Washington, DC

Working from your home office, you will set appointments with and present our commercial electronic security products and services to national and large regional accounts. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.

Systems Plus, Inc.

Fort Meade, MD

Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements.

Sunbelt Rentals

$40000 - $72558

Curtis Bay, MD

Related experience may include: Account Executive, Account Manager, Outside Sales, Outside Sales Representative, Sales, Sales Consultant, Sales Director, Sales Rep, Sales Representative, Salesperson, Account Development Manager, Channel Sales Director, Distribution Sales Manager, Inside Sales Representative, Marketing Representative. In addition to cultivating existing accounts and developing new ones, you will work closely with our General Tool Division and other Specialty Divisions providing turn-key solutions utilizing Sunbelt's wide array of equipment and services.

NuAxis Innovations

Washington DC, DC

Support-Incident Management: Provide impact- and priority-based Incident categorization in order to track the progress of all incidents and restore degraded or disrupted services as quickly as possible: Escalate tickets based on expertise and appropriate group membership. Proactively monitor Automated Call Distribution (ACD) calls, Incidents, and Service Request workflows, processes, and queues to immediately identify and address performance issues that will impact the delivery of services to Users.

CoolSys

$28 - $46

Catonsville, MD

Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES. · Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. · Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.

Marriott Vacations Worldwide

Washington, DC

The Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.

Medline Industries - Transportation & Operations

Baltimore, MD

Medline serves as the main interface for many of the most commonly used healthcare products and services for our valued customers so they can care for their patients and staff in various segments; K-12, colleges, universities, emergency management, EMS, medical examiner offices, prisons, department of health, and board of commissioners offices. Bachelor’s degree and at least 3 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.

Heico Companies

Washington, DC

Record preventative maintenance visits, detail reports of work completed and provide closed loop communications on activities to prevent future concerns. Strong experience in trouble shooting, diagnosing, and commissioning heavy machinery systems with electric, hydraulic, and permanent magnet motor drive systems.

Metro Public Adjustment

$35000 - $150000

Baltimore, MD

Positive impact fighting for fair treatment of others; unlimited income potential; excellent training environment; flexible schedule.”. Our company represents the property owner to ensure their insurance company treats them with respect & pays them fairly.

Brody Brothers Pest Control

Owings Mills, MD

It is a win-win for our customers when they know that we have articulate customer service representatives who can not only communicate the answer to a question, but put it in terms that are easily understood by folks without formal training in entomology. Brody Brothers Pest Control, a family owned company, is hiring several friendly, upbeat Customer Service Representatives (CSR) to join our onsite call center team in Owings Mills, MD.

Henry's Wrecker Service

Gaithersburg, MD

We’re looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services. As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

Tuckers Air Conditioning, Heating & Plumbing

$15 - $20

Frederick, MD

The mission of Tuckers Air Conditioning, Heating & Plumbing is to provide high quality, efficient and professional services in an innovative manner that exceeds the expectations of our customers and surpasses all others in the HVAC industry. You answer incoming calls regarding billing issues, product problems, service questions, scheduling, and general client concerns with a high degree of professionalism.

The Panther Group

Middle River, MD

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the program’s procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

Addison Group

$18 - $22

Alexandria, Virginia

Addison Group is partnering with a property management company seeking a dedicated Customer Service Representative to support their customer service team. The organization is committed to delivering excellent customer experiences and maintaining efficient operations.

Liberty Pure

Phoenix, MD

Essential Experience:Strong requirement: Proven experience working with ServiceTitan CRM – must be comfortable navigating the platform for scheduling, customer data entry, call logging, and related functions. A key requirement for success in this role is direct, hands-on experience using ServiceTitan CRM, as it is our primary platform for managing customer records, scheduling, and service workflows.

JF Plumbing & Heating

$20 - $25

Owings Mills, MD

At JF Plumbing and Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.

Atomic Promotions Inc

Arlington, VA

We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.

TEKSOUTH CORPORATION

Washington, DC

Case Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal). Your responsibilities will include, but are not limited to, a weekly rotation of critical duties: Military Pay Expertise: Utilize the Joint Military Pay System (JMPS) to promptly address inquiries and rectify transactions for military members.

James Vito, Inc.

Rockville, MD

As a Customer Service Representative, you will play a crucial role in providing outstanding service and support to our customers, ensuring their satisfaction and loyalty. If you are passionate about delivering exceptional customer service and want to be part of a collaborative team, we would love to hear from you.

Christian Durand - State Farm Agency

Gaithersburg, MARYLAND

The Durand Insurance & Financial Services is licensed in Washington DC, Maryland, and Virginia, and offers multilingual services in English, French, and Spanish. As a CS Representative, you will be the frontline hero for our customers, providing outstanding support and resolving complex inquiries.

Anne Arundel Medical Center

$17.5 - $26

Annapolis, MD

PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.

Addison Group

$23.5 - $25

Reston, VA

This team is looking for a customer service professional who is bilingual in English and Spanish and passionate about helping others navigate important dispute resolution services. Addison Group is working with a mission-driven nonprofit organization that supports consumer advocacy and fair business practices.

Jamison Professional Services, Inc. (JPS)

Washington, DC

Responsible for answering and returning customer, internal and outside agencies phone calls by the next business day; Provides first line response to eligibility customer complaints by reviewing, investigating and closing cases in COM within 5 business days; Supports customers with accessibility information needs by providing first line information and assistance on MetroAccess Service, policy, and procedures. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility.

U-Haul

$15 - $17

Odenton, MD

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Carrie Skinner State Farm

$40000 - $48000

Columbia, MD

As a Customer Service Representative with Carrie Skinner State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

P.E.A.C.H. Teams

Halethorpe, MD

because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). We just need you to be on the ball, organized, play well with others, and smile big when our customers call.

Drybar Shops

$23 - $27

Fairfax, Virginia

1+ years experience in a fast-paced, customer service-centric environment (hospitality industry, customer service representative, store associate, or similar position). Drybar Fairfax Corner is seeking a professional, friendly, and highly organized Front Desk Representative to be the first point-of-contact for our salon.

Universal Energy Solutions

$55000 - $65000

Washington, DC

In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. In this role, you’ll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales.

Hazar Insurance

$15 - $19

Kensington, MD

As the face of our company, you will play a crucial role in building positive relationships with our customers and ensuring their insurance needs are addressed promptly and efficiently. Communication Skills: Excellent verbal and written communication skills are essential for clear and effective interactions with clients.