Customer Service Representative CFSCustomer Service RepresentativeEdina, MN$25–$29 / hourIn this role, you’ll help customers with account questions, resolve issues, and work with internal teams to keep things running smoothly. We’re looking for a friendly and solutions‑oriented Customer Service Representative to join a financial services team.
Customer Service Representative Premium WatersCustomer Service RepresentativeMinneapolis, MN$18–$20Full timePremium Waters, Inc. is a bottled water company focused on providing quality products for our customers while being a positive partner in the communities in which we operate. If you want to be part of a growing organization committed to inclusion, development, and quality in everything we do, we invite you to join our Minneapolis Customer Service Team, supporting multiple company branches.
27092 Sales Representative - Chrysler Auto Sales Jeff Belzer Chrysler Dodge Jeep RAM27092 Sales Representative - Chrysler Auto SalesNew Prague, MNFull timeComplete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork. Jeff Belzer Chrysler Dodge Jeep Ram dealership is looking for talented and outgoing Sales Representatives to join their sales team.
NewCSR/ CLIENT SERVICE REPRESENTATIVE MindlanceCSR/ CLIENT SERVICE REPRESENTATIVEMinneapolis, MNContractorThis role supports Bank’s Brokerage Services business by delivering exceptional service to High Net Worth (HNW), Ultra-High Net Worth (UHNW), and Institutional clients. Important Note: The client has stated that vacations/leave are not permitted during the training/exam period, so candidates should confirm their availability before proceeding.
Entry Level Sales Representative AT&TEntry Level Sales RepresentativeFarmington, MNWe provide comprehensive training, so while prior customer-facing experience is a plus, a strong work ethic, professional communication skills, and a drive to succeed are what truly matter. Consultative Selling: Conduct brief needs assessments to understand customer lifestyles and recommend the most appropriate AT&T wireless plans and products.
NewOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeRosemount, MN$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewPer Diem Patient Services Representative Associate UnitedHealth GroupPer Diem Patient Services Representative AssociateSt. Paul, MN$16–$29 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewService Dispatch - Customer Service Securitas TechnologyService Dispatch - Customer ServiceHopkins, MNPhone calls consist of reviewing alarm history, placing systems in/out of test, process/update service tickets, routing calls to different departments and/or operators, process emails, and dispatching afterhours emergency service tickets. Service Dispatch Specialist I (Service Call Intake) Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
NewOutside Sales Representative - Eagan, MN UniFirstOutside Sales Representative - Eagan, MNEagan, MNDescription: At UniFirst, weâre a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. Qualifications: What Weâre Looking For: 0-2+ years of B2B sales experience (uniform rental, industrial supply, waste management, safety gear, or janitorial services preferred).
Retail Customer Service Associate FedExRetail Customer Service AssociateBurnsville, Minnesota$18.35–$21.57 / hourPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Lead Retail Customer Service Associate FedExLead Retail Customer Service AssociateWoodbury, Minnesota$19.15–$22.52 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewSales Representative- Floyd Lock & Safe Per Mar Security ServicesSales Representative- Floyd Lock & SafeBloomington, MN$65,000–$75,000We are seeking individuals interested in selling locksmith, safe, and security products and services as a means to earning significant compensation and creating a career path in an industry that continues to experience strong growth. Qualified Leads, Existing Customers & Territory Provided – Build on an established customer base and company-provided leads while developing additional prospects and opportunities within your territory.
Inside Sales Representative K44 Consulting LLCInside Sales RepresentativeRogers, MNTop building material company is currently seeking an Inside Sales Representative for their location location near Rogers, MN. They are a distributor of multiple building products including but not limited to insulation, drywall, decking and siding.
NewPatient Access Representative Intermediate UnitedHealth GroupPatient Access Representative IntermediateHastings, MN$18–$32 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewPatient Access Representative Intermediate - $1,000 Sign On Bonus for External Candidates UnitedHealth GroupPatient Access Representative Intermediate - $1,000 Sign On Bonus for External CandidatesHastings, MN$18–$32 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Part Time Patient Access Representative UnitedHealth GroupPart Time Patient Access RepresentativeSt. Paul, MN$16–$29 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Remote Sales Representative Reineke AgencyRemote Sales RepresentativeMinneapolis, MNRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
NewPart Time Patient Access Representative Associate UnitedHealth GroupPart Time Patient Access Representative AssociateMinneapolis, MN$16–$29 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewPatient Access Representative Associate UnitedHealth GroupPatient Access Representative AssociateMinneapolis, MN$16–$29 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorLakeville, MN$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewAccount Representative DCM SERVICES LLCAccount RepresentativeBloomington, MN$21–$23 / hourAs an Account Representative I, you will serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. DCM Services, LLC is a nationally recognized leader in estate and specialty collections, headquartered in the Minneapolis-Saint Paul metro area.
NewPer Diem Patient Access Representative Associate UnitedHealth GroupPer Diem Patient Access Representative AssociatePlymouth, MN$16–$29 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewPatient Access Representative Associate - $1,000 Sign On Bonus for External Candidates UnitedHealth GroupPatient Access Representative Associate - $1,000 Sign On Bonus for External CandidatesHastings, MN$16–$29 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewPart Time Patient Access Representative Intermediate UnitedHealth GroupPart Time Patient Access Representative IntermediateFridley, MN$18–$32 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewOutside Sales Representative DBS Residential Solutions IncOutside Sales RepresentativeEden Prairie, MN$80,000–$150,000 / yearWhy You'll Love This Opportunity No cold calling Warm, pre-scheduled appointments provided Four weeks of paid training Uncapped commission structure Earn $80,000–$150,000 annually Top performers earn even more Every day is different Help homeowners solve real problems Supportive team culture with opportunities for growth What You'll Do Meet homeowners at scheduled appointments throughout the Eden Prairie and surrounding areas. Description: Outside Sales Representative | $80K–$150K | No Cold Calling | Paid Training Eden Prairie & Surrounding Areas Ready to Build a Six-Figure Career?
NewOutside Sales Representative (No Sales Experience Necessary) Platinum Supplemental InsuranceOutside Sales Representative (No Sales Experience Necessary)Edina, MN$75,000–$100,000One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system. At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all.
NewOutside Sales Representative (Training Provided) Platinum Supplemental InsuranceOutside Sales Representative (Training Provided)Brooklyn Park, MN$75,000–$100,000One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system. At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all.
NewOutside Sales Representative Platinum Supplemental InsuranceOutside Sales RepresentativeEdina, MN$75,000–$100,000One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system. At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all.
NewCOLLECTOR MESSERLI KRAMER P.A.COLLECTORPLYMOUTH, MN$1,200–$2,400 / hourOur approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly.
NewCOLLECTOR - Bilingual (Spanish) MESSERLI KRAMER P.A.COLLECTOR - Bilingual (Spanish)PLYMOUTH, MN$1,200–$2,400 / hourOur approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly.
NewGuest Services Leader Pilot Flying JGuest Services LeaderNorthfield, MN$16.50–$24.87 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.
["Storage Customer Service Representative","Storage Customer Service Representative"] U Haul["Storage Customer Service Representative","Storage Customer Service Representative"]Burnsville$11.41–$12 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
["Customer Service Representative- Edina (Full Time)","Customer Service Representative- Edina (Full Time)"] CorTrust Bank["Customer Service Representative- Edina (Full Time)","Customer Service Representative- Edina (Full Time)"]MinneapolisTeller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties.
["Customer Service Representative","Customer Service Representative"] U Haul["Customer Service Representative","Customer Service Representative"]Saint Paul$17–$20 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
["Customer Service Representative","Customer Service Representative"] Pronto Heating & Air Conditioning["Customer Service Representative","Customer Service Representative"]MinneapolisEvery day will bring variety as you: Engage with Customers : Answer incoming calls and make outgoing calls to assist clients, providing them with the information they need in a professional and friendly manner. Pronto Heating & Air Conditioning, a trusted family-owned HVAC company with over 60 years of experience, is expanding and seeking a Customer Service Representative (CSR) to join our dynamic team!
["Customer Service Representative III","Customer Service Representative III"] Serco Inc.["Customer Service Representative III","Customer Service Representative III"]Saint PaulTwo years of experience as a Customer Service Representative or at least one year demonstrated experience to handle inquiries that are moderately complex, or unusual problems requiring a customized communication solution or information and assisting Level 1 and Level 2. Previous experience working on the PBGC contract. In compliance with state and local laws regarding pay transparency, the hourly rate of pay is $21.54; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
["Customer Service Representative - FT","Customer Service Representative - FT"] Dal-tile["Customer Service Representative - FT","Customer Service Representative - FT"]MinneapolisDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
["Customer Service Representative - Franchise","Customer Service Representative - Franchise"] Circle K["Customer Service Representative - Franchise","Customer Service Representative - Franchise"]MinneapolisThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Field Customer Care Rep Lennar HomesField Customer Care RepPlymouth, MN$19.15–$34 / hourFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. This role focuses on in-field assessments, homesite visits, rigorous investigation of potential warranty issues, and managing complex, multi-trade cases that demand strong construction knowledge.
In-Office Customer Care Rep Lennar HomesIn-Office Customer Care RepPlymouth, MN$19.15–$34 / hourFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.15 - $34, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
["Technical Customer Service Representative","Technical Customer Service Representative"] System One Holdings, LLC["Technical Customer Service Representative","Technical Customer Service Representative"]Minneapolis$20–$25 / hourExecuting customer excellence through managing expectations and providing technical responses to customer inquiries and serving as a liaison between the customers and the Medallion External Sales, Sample Handling and Quality Teams, along with Lab Analysts, and Scientists. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
["Bilingual English / Spanish Customer Service Representative","Bilingual English / Spanish Customer Service Representative"] UnitedHealth Group["Bilingual English / Spanish Customer Service Representative","Bilingual English / Spanish Customer Service Representative"]Minnetonka$18–$32 / hourWhether your focus is supporting providers, assisting members, researching complex issues, or developing new skills in healthcare operations, you'll be part of a team that values collaboration, innovation, and service excellence. If you're passionate about helping others, enjoy solving problems, and thrive in a fast-paced environment, this is an exciting opportunity to launch or grow your career with a company committed to helping people live healthier lives.
["Customer Service Representative (Travel Industry)","Customer Service Representative (Travel Industry)"] HJB Travels["Customer Service Representative (Travel Industry)","Customer Service Representative (Travel Industry)"]NorthfieldAs a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.
["Customer Service Representative","Customer Service Representative"] Flow Control Group Company["Customer Service Representative","Customer Service Representative"]Maple GroveMechatronic Solutions focuses its efforts in Minnesota, Wisconsin, North Dakota, and South Dakota through partnerships with leading automation technology companies in robotics, motion control, machine control, pneumatics, safety, vision, and much more. Mechatronic Solutions is a leader in providing high-quality automation technology products, solutions, and services to companies across nearly all industries.
["Customer Service Representative - Store (PT)","Customer Service Representative - Store (PT)"] Dollar Express Stores LLC["Customer Service Representative - Store (PT)","Customer Service Representative - Store (PT)"]MinneapolisKey priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
["Technical Customer Service Representative","Technical Customer Service Representative"] Dahl Consulting["Technical Customer Service Representative","Technical Customer Service Representative"]MinneapolisThis organization provides specialized laboratory services including chemistry, microbiology, sensory, shelf-life, and nutritional analysis to food manufacturers across the industry. The Technical Customer Service Representative serves as a key point of contact for customers, supporting laboratory testing services and maintaining strong client relationships.
["Customer Service Representative","Customer Service Representative"] RMS | Cretext Medical["Customer Service Representative","Customer Service Representative"]Minneapolis$44,100–$63,900 / year20+hours: Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
["Branch Customer Service Representative - Shakopee, MN","Branch Customer Service Representative - Shakopee, MN"] AAA["Branch Customer Service Representative - Shakopee, MN","Branch Customer Service Representative - Shakopee, MN"]ShakopeeBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
["Customer Service Representative","Customer Service Representative"] Legendary Home Services LLC["Customer Service Representative","Customer Service Representative"]Minneapolis$18–$24 / hourYou'll be the first voice our customers hear-answering calls, scheduling service appointments, and helping ensure a smooth, professional experience from start to finish. If you love solving problems, staying organized, and making someone's day a little easier, you'll fit right in.
["Customer Service Representative - Edina Liquor","Customer Service Representative - Edina Liquor"] City of Edina, MN["Customer Service Representative - Edina Liquor","Customer Service Representative - Edina Liquor"]Minneapolis$18.84–$20.89 / hourAssists with incoming deliveries; Assist with deliveries of a wide variety of items to different addresses and through different routes; Assist with answering phone inquiries regarding online ordering and delivery; Assist with loading, unloading, preparing, inspecting, and operating a delivery vehicle; Assist with utilizing the e-commerce point of sale system; Performs other duties as assigned; Qualifications . The position of year-round part-time liquor store Customer Service Representative at the various Edina Liquor store locations requires you to run a point of sale (POS) register, provide prompt and courteous customer service, assist in keeping store clean and assist management as needed.