73 Results for

Customer Service Manager Jobs in Yonkers, NY

Jobs

New York City, NY

$71,000–$100,000 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.

22 days ago

New York City, NY

$71,000–$100,000 / year

19 days ago

Remote

$100,000–$110,000 / year

Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

30+ days ago

Stamford, CT

$17.75–$23.10 / hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Melville, NY

Key Responsibilities: • Lead, mentor, and coordinate the Customer Service team to consistently deliver outstanding, brand-aligned customer experiences • Champion clear communication, accountability, and engagement to achieve and exceed customer satisfaction goals • Foster continuous professional growth through coaching, feedback, and skill-building initiatives • Identify opportunities to refine customer service processes and policies, driving operational efficiency and service excellence • Oversee accurate and timely processing of internal and customer orders to ensure seamless execution • Collaborate cross-functionally with corporate and store leadership teams to support smooth, unified operations across the organization • Analyze departmental reports and key performance indicators to identify trends, measure performance, and implement strategic improvements • Contribute to broader store and company initiatives that support our continued growth and success. What We're Looking For: High School Diploma or equivalent required Minimum of 4 years' experience in a customer service role within a retail customer-facing environment A detail-oriented professional with a strong commitment to service excellence Proven leadership ability with a track record of motivating, developing, and empowering teams Strong decision-making and problem-solving skills in fast-paced environments A proactive mindset with a passion for continuous improvement and operational advancement Excellent communication skills with the ability to collaborate across all levels of the organization Proficiency in English (speaking, reading, and writing).

30+ days ago

Iselin, NJ

$20.15–$21.15 / hour

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.

30+ days ago

Queens Village, NY

As a Customer Service Manager - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Yorktown Heights, NY

You will serve as a culture carrier and service champion—driving a positive, solution-oriented environment while overseeing and developing a high-performing team of Customer Service Representatives.

Working Conditions:
This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.

4 days ago

Jamaica, NY

$100,000–$130,000 / year

You'll also: • Collaborate with transverse teams and helpful colleagues, • Work with innovative strategies and detailed plans that provide sustainable world-class customer experiences, • Progress towards enhancing customer satisfaction and operational excellence, • Benefit from our investment in your development, through award-winning learning. You'll play a pivotal role in elevating the customer journey, ensuring a world-class experience for JFK AirTrain passengers by enhancing safety, streamlining service processes, and leading continuous improvement initiatives.

30+ days ago

Linden, NJ

During his tenure as an agent he has earned many awards (Chairman's Circle, SVP Club, Life Ambassador Club, Silver Honor Club and Small Business Leaders) but his proudest accomplishments have been supporting multiple team members to advance to opening their own agencies. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member.

30+ days ago

Brooklyn, New York

Identify root causes of issues, breaking down situations so all parties understand it, presenting an all-encompassing solution and directing necessary staff accordingly in resolving the issue. Help store managers with any inquiries or special requests for customers; ensure these situations are resolved in every aspect pertaining to every department in the company.

1 day ago

New York City, NY

$51,000–$86,500 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

15 days ago

Long Island, New York

You’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support.

30+ days ago

Saddle Brook, NJ

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. ABOUT OUR AGENCY: Manny has been proudly serving New Jersey and New York for over 25 years and leads two multi-lingual offices known for their professionalism and dedication.

30+ days ago

Elizabeth, NJ

p>Promotes certification programs in the areas of Personal Computers, A Certification, Printers, Hewlett Packt Certified Associate, Microsoft Applications, word, excel, power point, access, etc.

Provides the Coordinator of Computer and Network Services with a monthly report identifying trends and issues with customer service.

30+ days ago

New York City, NY

$98,000–$134,000 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey?

19 days ago

New York City, NY

$51,000–$86,500 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

30+ days ago

New York City, NY

$51,000–$86,500 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

23 days ago

White Plains, NY

Manage line service department prioritizing, assigning, and monitoring supervisors work, conducting performance evaluations with supervisors, providing training goals with Training/Safety Tech. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 75 pounds.

30+ days ago

Teaneck, NJ

$105,000–$115,000 / year

This includes, but is not limited to the management and reconciliation of accounts within the Customer Care and Billing System for NJ operations and additional business units served by the NJ Center; investigation and resolution of misapplied payments; the completion and reconciliation of field service orders; the completion and reconciliation of all system generated 'to do' exceptions; management of the established 'Theft of Service' program; vacant with consumption management; consecutive estimates management; refund processing; reduction of aged receivables; managing the collections process; support of collection activities through contract vendors and miscellaneous charge application. Clear strategies will be collated, communicated, implemented and tracked to address challenges and capture opportunities with a clear focus on innovative solutions and ongoing assessment of technologies available to invigorate and improve key performance indicators.

22 days ago

Elizabeth, New Jersey

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

29 days ago

New York, NY

$24–$26 / hour

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

30+ days ago

This position encompasses a wide range of responsibilities, including but not limited to managing program personnel and support staff, collaborating with Motorola Sales team members, handling pre and post-sale opportunities and proposals, overseeing and managing the program budget and costs, and providing leadership and direction to Engineers, System Managers, Technologists, Cybersecurity Leads, Customer Service Managers, Quality Managers, Safety Managers, and Configuration Management personnel. The Program Manager also plays a vital role in ensuring adherence to WMATA change management processes, overseeing Project Managers and customer projects, coordinating with administrative personnel, and effectively communicating and coordinating with customers, partners, subcontractors, the WMATA project teams, as well as, internal Motorola personnel and leadership.

30+ days ago

East Meadow, NY

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

Woodland Park, NJ

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

Harrison, NJ

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits.

30+ days ago

Massapequa, NY

$20–$25 / hour

You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset.

30+ days ago

Massapequa, NY

30+ days ago

New York, NY

Remote

$105,000–$135,000 / year

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

18 days ago

Union, New Jersey

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment.

6 days ago

Remote

$78,800–$131,200 / year

GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Responsible for planning and execution to meet customer and business metrics · Interface with the customer service managers on issues escalation · Develop and execute short and long-range resource plans based on resource forecasts and region business commitments.

6 days ago

$80,000–$100,000 / year

We value individuals who can Think Fast by using operational insights and customer feedback to improve service experiences; Work It Together by building trusted partnerships and cultivating an inclusive, team-oriented culture; and Make the Hard Call by approaching decisions thoughtfully, balancing customer needs, associate wellbeing, and business priorities with fairness and accountability. Success in this role requires the ability to build strong cross-functional relationships, support remote associates effectively, and coordinate across pricing, sales, inventory, transportation, and operations teams to ensure accurate and timely order execution.

30+ days ago

$101,700–$167,700 / year

Plan, prepare, and manage projects from beginning to end by reviewing project requirements, setting up projects, mapping POs, developing and executing against cost estimates, establishing project risk analysis and mitigation strategies, and owning performance relative to Fulfillment5 and customer KPI/CTQs targets. In addition to owning the overall execution of site projects, the Service Manager II will act as the field execution owner for the customer, managing Fulfillment 5 (safety, quality productivity, on-time-delivery, and cost) to ensure operating plans are met according to schedule.

6 days ago

$75,000–$85,000 / year

Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.

30+ days ago

South Plainfield, NJ

Job Title: Service Center Clerical Support-FT Advertising Title: Req #: 12590 Company: Ward Trucking, LLC Job Code: SVCCTRCS Location: South Plainfield Employment Status: Full Time City: South Plainfield Area of Interest: Administrative Support State: NJ Rate of Pay: $23.00 per hour. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver's name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable).

3 days ago

Springfield Gardens, New York

$75,000–$85,000 / year

Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.

30+ days ago

Springfield Gardens, New York

Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. The qualified candidate will be responsible for receiving and processing shipments from major customers, international affiliates relating to domestic and international commodities shipments and storage orders and will be responsible for effectively communicating this information/coordinating delivery with Brink’s Incorporated, and domestic operations.

22 days ago

Ramsey, NJ

$20–$21 / hour

The Customer Service Associate serves as a key point of contact for customers and internal teams, handling inquiries, resolving issues, and ensuring a high level of service across multiple communication channels including phone, email, chat, and text. Strong computer skills, including familiarity with SAP, Microsoft Outlook, Excel, Word, Teams, Zendesk, and internet-based tools.

30+ days ago

South Plainfield, NJ

table border="0">

12590

Ward Trucking, LLC

SVCCTRCS

South Plainfield

Full Time

South Plainfield

Administrative Support

$23.00 per hour

JOB TITLE: Customer Service Associate / Clerical Support / OS&D Associate. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver’s name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable).

6 days ago

Linden, NJ

The Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties. Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses.

1 day ago

Northvale, New Jersey

The Customer Service Representative primarily supports all aspects of customer service, including managing incoming calls, emails, orders/changes/returns, billing (payables/receivables) and supports all EDI operations, including mapping and configuration of new clients/customers. Collaborates with shipping and warehouse teams for advanced issues• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies• Take the extra mile to engage customers• Cross train and develop others in the department.•

30+ days ago

$22–$24 / hour

Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. The qualified candidate will be responsible for receiving and processing shipments from major customers, international affiliates relating to domestic and international commodities shipments and storage orders and will be responsible for effectively communicating this information/coordinating delivery with Brink's Incorporated, and domestic operations.

21 days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

30+ days ago

White Plains, NY

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft.

17 days ago

New York, New York

You will assist agents as they resolve member inquiries, be trained on handling sensitive escalations with care, identify process improvements, and help ensure our service reflects Book of the Month’s commitment to connecting readers with the best new books. Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing customer service agents whose focus is delivering exceptional service to our members.

16 days ago

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty.

30+ days ago

West Orange, NJ

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty.

30+ days ago

Provide a valuable interface between the customer and Eurofins by communicating the customers needs to the internal organization and fulfilling the role of customer advocate while teaming with a strong internal team from management, operations, technical staff, quoters, and project managers. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same-serving as a true ESG Enabler.

30+ days ago

$220,000–$270,000 / year

Position summary: The Director of IP Client Service is responsible for the management of client-facing specialist teams and providing leadership and direction to strategically manage internal/external client service at an operational level with focus on efficiency, process improvement, risk management, quality control, workflow, or other processes impacting client service. Moderate and facilitate meetings comprised of IP partners, associates, practice group professionals and other IP Services business professionals; set and manage realistic expectations for project deliverables; put ideas into a practical context and coordinate efforts of multi-disciplinary teams to meet project deliverables.

30+ days ago

Hicksville, NY

$22–$26 / hour

Slomin's, one of the Northeast's largest family owned and operated HVAC and Heating Oil Delivery companies, is currently looking for a Dispatch Manager in our Hicksville, NY office. Healthcare Flexible Spending Account (FSA) and Dependent Care Flex Spending Account (DCFSA).

30+ days ago

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Customer Service Manager Jobs in Yonkers, NY

Sr Customer Service Manager, Airports JFK (New York City, NY, US) American Airlines Mexico

Sr Customer Service Manager, Airports LGA (New York City, NY, US) American Airlines Mexico

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager The Michaels Companies Inc

Customer Service Manager (Bench) Uncle Giuseppe's, Inc

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager - State Farm Agent Team Member Don Enga - State Farm Agent

Customer Service Manager Uncle Gs Management Corp.

Working Conditions: This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.

Customer Service Manager Alstom SA

Customer Service Manager - State Farm Agent Team Member Marc Torres - State Farm Agent

Customer Service Manager Blackbird Recruiting

Customer Service Manager, Airport Workforce Management (Airport Staffing) (New York City, NY, US) American Airlines Mexico

Customer Service Manager (E-commerce) Gamer's Choice

Customer Service Manager - State Farm Agent Team Member Manny Coby - State Farm Agent

CUSTOMER SERVICES MANAGER Elizabeth Public Schools

Manager, Airport Customer Care (New York City, NY, US) American Airlines Mexico

Customer Service Manager, Airport Customer Care (New York City, NY, US) American Airlines Mexico

Customer Service Manager, Airport Customer Experience Administration (New York City, NY, US) American Airlines Mexico

Line Service Manager Million Air

Collections Manager Veolia Environnement SA

Operations Service Manager Burlington Coat Factory Whse.

Import Export Customer Service Intern Lactalis American Group, Inc.

Washington Metropolitan Area Transit Authority (WMATA) Program Manager Lead Motorola Solutions Inc

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Store Manager Extra Space Storage Inc

Assistant General Manager Crumbl Cookies Crumbl Cookies Massapequa

General Manager Crumbl Cookies Crumbl Cookies Massapequa

Senior Paid Media Manager (Social) Later

Assistant Store Manager Goodwill of Central & Northern Arizona

Hub Resource Manager GE Vernova Inc

Customer Service Manager- B2B Operations Fortune Brands Innovations Inc

Service Manager II FieldCore Service Solutions LLC

Customer Service Supervisor Brink's, Incorporated

Service Center Clerical Support-FT Ward Transport & Logistics Corp.

Customer Service Supervisor Brinks

Customer Service Representative - Precious Metals Brinks

Customer Service Associate Lee Hecht Harrison

Service Center Clerical Support-FT Ward Trucking, LLC

CUSTOMER SERVICE REPRESENTATIVE Maximum Quality Foods

Customer Service Representative (Sales Team Experience) SourcePro Search

Customer Service Representative - Precious Metals Brink's, Incorporated

Customer Care Agent Vital Records Control

Customer Service Representative Million Air

Customer Experience Associate Book of the Month

Support Lead Part Time Five Below Inc

Support Lead Part Time8 Five Below Inc

Sales Account Executive (Laboratory Testing) - Eurofins Built Environment Testing East - Mid-Atlantic Eurofins Scientific SE

Director of IP Client Service Cooley LLP

Dispatcher (Full-time) Slomins Inc

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Working Conditions:
This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.