NewQuality Manager Snyder Industries IncQuality ManagerTONAWANDA, NY$80,000–$90,000 / yearApplies total quality managements tools and approaches to analytical and reporting processes within each department, and prepares periodic and specific reports concerning departmental activities, problems, schedules, and rejected items. · Works with production supervisors to prioritize CMM programming, First Article, improved processes, flow of product through the CMM room.
NewMaintenance Manager Treehouse FoodsMaintenance ManagerTonawanda, NY$97,500–$146,300 / yearAn employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. Supports the role of Project Manager for annually allocated capital budget to help grow business, improve operational efficiency, and improve site infrastructure and support site safety and quality projects.
NewOperations Manager United RentalsOperations ManagerWilliamsville, NY$75,285–$108,415 / yearThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewField Service Technician 1 Sunbelt RentalsField Service Technician 1West Seneca, NY$21.38–$29.39 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SBRelated experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician. * Bilingual (Spanish or Other) may be required based on location needsThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Customer Service Manager Zenner & RitterCustomer Service ManagerBuffalo, New YorkAnd to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. With over 90 years of continuously servicing the Western New York/ Buffalo region we’ve grown a strong base of loyal clients through delivery of market leading services at the best possible value.
Customer Service Manager Wegmans Food Markets IncCustomer Service ManagerNY$21.75–$23.25 / hourPartner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.
Customer Service Manager RouteGenieCustomer Service ManagerBuffalo, New YorkCulture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy.
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER Niagara Frontier Transportation AuthorityPARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGERBuffalo, NY$71,572–$107,357 / yearDevelops, implements, and evaluates travel training and mobility management programs, including individual travel orientation instruction, group training, and community outreach, to promote customer independence and appropriate use of fixed route and alternative mobility services. • Establishes and maintains partnerships with human service agencies and community organizations to support mobility programs and explore additional service options.
NewCustomer Experience Manager at Frank's Mr. Plumber HireAlignedCustomer Experience Manager at Frank's Mr. PlumberTonawanda, NEW YORK$65,000–$72,000 / yearLead, coach, and develop a team of 2 Customer Service Representatives and 3 Dispatchers, with the opportunity to grow the department as the company continues to expand. You'll coach, develop, and hold your team accountable while driving booked call conversion, schedule efficiency, technician utilization, and overall operational excellence.
Customer Experience Manager Five Below IncCustomer Experience ManagerAmherst, NYAt Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Manager, Customer Experience Ingram MicroManager, Customer ExperienceBuffalo, New YorkWith the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. KNOWLEDGE AND SKILLS: Skilled in: Sales enablement experience, negotiations, coaching and developing associates in high performance culture, transactional management, and attention to detail and follow through.
MANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENT Niagara Frontier Transportation AuthorityMANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENTBuffalo, NY$61,825–$92,738 / yearAn employee in this classification performs a variety of important duties in developing and carrying out departmental programs, including the exercise of independent judgment in the establishment of initiatives in a way that supports the Authority's social responsibility and community engagement goals. • Identify, lead, and manage innovative approaches to operational challenges and work with teams across Buffalo and Niagara Falls airports to deliver operational and passenger centric innovations that drive organizational efficiency and passenger experience.
Customer Success Sales Manager CADimensions, Inc.Customer Success Sales ManagerBuffalo, NY$50,000–$60,000 / yearAt CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers.
Customer Success Manager II Criteo TechnologyCustomer Success Manager IIBoston, New YorkWork cross-functionally with Account Strategy and Operations (Technical Solutions, Analytics, Creative Services, AdOps) teams to coordinate higher-complexity implementations such as A/B testing or custom creative builds . Coordinate set-up of new advertising campaigns and updates to existing campaign settings (i.e. creative, audience targeting, tracking) within Criteo’s Commerce Growth platform, ensuring a high level of quality and accuracy .
Customer Service Supervisor (Healthcare) CentivoCustomer Service Supervisor (Healthcare)Buffalo, New YorkHeadquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. The Supervisor ensures service levels and client SLAs are consistently met, escalations are resolved with urgency and care, and every member interaction reflects Centivo's commitment to high-quality, personal support.
Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager Marsh McLennanOliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement ManagerBoston, New YorkOliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. We draw on deep payments expertise from years of work with banks, merchants, networks, fintechs, processors, and investors in driving for impact for our clients in payments.
Customer Project Manager Schneider Electric USA, IncCustomer Project ManagerBuffalo, NYFull timeThe Customer Project Manager is responsible for monitoring order production and shipment and working cross functionally across the company to monitor, facilitate and deliver on project plans. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Customer Service Representative Package Design & Supply Acquisition IncCustomer Service RepresentativeBuffalo, NYFull timeBy keeping our customers first, and providing them with the best safety, quality, OTIF, innovation, and value-added services, we will create virtuous cycles of mutual benefit, resulting in profitable returns for years to come. Package Design & Supply is a full-service provider of all packaging and shipping products serving Western New York since 1995 as well as ISO9001 certified.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorAmherst, NY$22.25–$34.50 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Customer Success Manager - Renewals Rockwell Automation IncCustomer Success Manager - RenewalsBuffalo, NYRemote$79,440–$119,160 / yearBehind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. As a Renewal Specialist, you support the renewal execution of customer contracts and subscriptions, partnering with Customer Success Managers, distributors, and internal teams to ensure timely and accurate renewals across the portfolio.
Customer Account Manager Advance Auto Parts IncCustomer Account ManagerBlasdell, NYWhile performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
NewAirport Customer Service Supervisor - BUF Unifi Aviation, LLCAirport Customer Service Supervisor - BUFBuffalo, NYFull timeJob Title Airport Customer Service Supervisor - BUF Date Thursday, May 7, 2026 Entity Unifi Aviation, LLC State New York City Buffalo Base Pay Rate: $ 20.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Customer Success Manager Block Imaging International LLCCustomer Success ManagerBuffalo, NYRemote$90,000–$140,000 / yearRole Competencies: Strong understanding of business management, service delivery processes, KPIs, and organizational structures to effectively manage service operations and customer relationships. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.
NewCustomer Service Representative/Route Service Representative Gateway ServicesCustomer Service Representative/Route Service RepresentativeWest Seneca, NY$19–$23 / hourFor over 107 years, Final Gift has proudly served the Western New York community and beyond, building a legacy rooted in compassion, trust, and care. If you're someone who finds purpose in helping others, values being part of a compassionate and supportive team, and takes pride in making a difference in your community, this could be the perfect place for you.
Student Services Manager Bryant & Stratton CollegeStudent Services ManagerOrchard Park, NYThe supervision of the scheduling and registration process includes but is not limited to preparing program sheets in a timely and accurate fashion, editing and rescheduling students when needed and detailed attention to scheduling for future semesters with a strong focus on probable graduates. As a leader and subject matter expert (SME), the successful candidate will be responsible for all time management of staff, monitoring and motivating staff to achieve established goals, student registration, accurate and timely reporting, and to ensure positive student interaction and outcomes.
Sales & Service Manager - Station Twelve Alo LLCSales & Service Manager - Station TwelveAmherst, NY$60,000–$76,000 / yearOversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) .
Licensed Clinical Services Manager Stanton OpticalLicensed Clinical Services ManagerNiagara Falls, NY$30–$35 / hourEligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
NewEnvironmental Services / Custodial Manager 1 Sodexo SAEnvironmental Services / Custodial Manager 1Buffalo, NYExpert level computer skills to manage software like Shop Blue, Maximo, iCIMS, KRONOS and demonstrated history of success with frontline interviewing, training, and employee retention are mission critical to success in the role. Our successful candidate will have an executive presence to manage client relationship building, and lead with the professional compassion to dialogue with our valued overnight custodial employees from a very diverse population from around the world.
Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate ManagerBuffalo, NY$99,000–$266,000 / yearAs a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.
Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLPManaged Services - Integration & Middleware Lead - ManagerNY$99,000–$232,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLPManaged Services - Revenue Cycle Coding - Senior ManagerNY$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.
Mgr, Tech Service RentokilMgr, Tech ServiceCheektowaga, New YorkWorks collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues. Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - ManagerBuffalo, NY$99,000–$232,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersWheatfield, NYTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Assistant Manager - Truck Service TravelCenters of America IncAssistant Manager - Truck ServiceNYDriven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Client Service Manager, Personal Lines GallagherClient Service Manager, Personal LinesBuffalo, New YorkFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience .
Service Manager CintasService ManagerAlden, NY$68,000–$90,422 / yearResponsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Service Manager (Alden, NY, US, 14004) Cintas CorpService Manager (Alden, NY, US, 14004)NY$68,000–$90,422 / yearResponsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Outside Sales Account Manager - Fluid Power Service & Repair SunSourceOutside Sales Account Manager - Fluid Power Service & RepairNYIn this role, youll focus on selling fluid power component repair services, developing new business, and growing trusted partnerships with new and existing customers across Central Illinois. SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North Americas leading value-add industrial distribution companies.
Senior Accounting Manager, Global Business Services Delaware North Companies IncSenior Accounting Manager, Global Business ServicesBuffalo, NY$110,600–$139,300 / yearAs a Senior Accounting Manager, you will be responsible for maintaining strong internal controls, optimizing Accounts Payable processes, managing vendor relationships, and leading a high‑performing team. Minimum of 5 years of progressive accounts payable experience or related financial operations, with at least 2 years in a supervisory role preferred or equivalent transactional experience.
Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerBuffalo, NY$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.
Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLPManaged Services Revenue Cycle - Pre Access - Senior ManagerBuffalo, NY$124,000–$280,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Service Operations Manager Stark TechService Operations ManagerTonawanda, NEW YORKWe specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. The Service Operations Manager must have the ability to ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales and coordination.
Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - Senior ManagerBuffalo, NY$124,000–$280,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Oracle Fusion Field Service Implementation Senior Manager PricewaterhouseCoopers LLPOracle Fusion Field Service Implementation Senior ManagerBuffalo, NY$124,000–$280,000 / yearAs an Oracle lead to revenue at PwC, you will focus on working with Oracle''s suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Account Manager Service AlkegenAccount Manager ServiceBuffalo, New YorkWith over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials.
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLPRisk & Independence Contract Specialist Senior Manager - Advisory Consulting ServicesNY$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
Service Manager EquipmentShare.com IncService ManagerNiagara Falls, NY$75,000–$105,000 / yearAs a Service Manager, you'll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business.
IT Manager of Service & Support Hodgson Russ LLPIT Manager of Service & SupportBuffalo, New YorkA bachelor’s degree in computer science, management information systems, business, informatics, or a related technology field is required, along with a minimum of five years of experience managing staff, including hiring, developing, and retaining talent, as well as coaching and performance management across technology teams is required. In this role, you will be responsible for cross-office team management and customer service, together with the following responsibilities: Oversee all incidents and requests to ensure timely, consistent, and high-quality resolution aligned with service expectations.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerBuffalo, NY$91,000–$321,500 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.