2,519 Results for

Customer Service Manager Jobs in Southington, CT

Jobs

Hartford, CT

$20–$24 / hour

Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.

30+ days ago

Hartford, CT

$150,000–$170,000 / year

With more than 65 accounting professionals across multiple offices, the firm delivers accounting, auditing, tax, and business consulting services with the responsiveness and relationships of a local firm backed by the depth and resources of a national-caliber practice through its membership in a nationally recognized alliance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

3 days ago

Hartford, CT

$120,000–$140,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

4 days ago

Shelton, CT

$88,000–$128,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. The Business Development Managers form the core of our Business Development team, and interact daily with physicians, nurses, and other health care providers at our partner hospitals and clinics to educate them on our services and encourage them to refer their infusion therapy patients to us.

4 days ago

NEW HAVEN, CT

$58,735–$76,010

You will work as part of a collaborative culinary leadership team that includes the Director of Culinary Services, two Executive Chefs supporting the main patient tray line, a Retail Executive Chef, and a Procurement Manager, ensuring seamless operations across all areas of service. Reporting directly to the Culinary Executive 1 (CE1) and General Manager, the Chef Manager oversees a team of approximately 25 union frontline employees and plays a critical role in ensuring the safe, efficient, and high-quality delivery of patient meals.

3 days ago

Hartford, CT

$100,000–$165,000 / year

This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort. Manage the operations and maintenance of the Central Energy Plant (CEP) for a hospital campus, including overseeing subcontractors, operators, and internal service providers.

2 days ago

Hartford, CT

$70,000–$125,000 / year

This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort. Requirements3-4 years of experience in mechanical construction with a large mechanical subcontractor or MEP design consultant, or management experience in a central plant or facility.

2 days ago

Wilton, CT

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

8 days ago

Bristol, CT

This role requires a strong understanding of mechanical, electrical, and automation systems to ensure optimal performance and minimal downtime. ·Diagnose and resolve issues with automated systems, including mechanical, electrical, and software problems.

6 days ago

Newington, CT

$120,000–$150,000 / year
Full time

Experience integrating hydraulic valves for pilot control and high-pressure applications; and Experience with using monitor ERP system and Zendesk. Requires at least five years of experience as an Aftermarket Manager, Support Engineer, or related occupation.

5 days ago

Shelton, CT

$135,000–$175,000 / year
Full time

CPA seeking a State and Local Tax Manager for its staff. The SALT Manager will assist clients with compliance and advisory services,

8 days ago

Middletown, CT

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to abarry@venteon.com. The Customer Service Manager is responsible for leading and overseeing customer service operations within the aerospace business, ensuring exceptional support and communication.

30+ days ago

Avon, Connecticut

This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth. The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

30+ days ago

East Hartford, Connecticut

Advanced Degree and 7+ years of Operations, Program Management, Supply Chain, Materials Management, Engineering, Manufacturing, Aerospace, Aftermarket or Aviation Maintenance experience; OR Bachelor’s degree and 10+ relevant industry experience; OR Associate’s degree and 12+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 14+ years of relevant industry experience. The Customer Service Manager will guide the customer service team on tactical decisions regarding customer support, as well as develop the strategy for how EHRO interacts with our customers through new digital tools and methods to ensure EHRO can best support their needs.

24 days ago

Manchester, CT

$89,483.30–$112,057.31 / year

The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community. Under general supervision, supervises and participate in the business affairs related to the customer service operation of the Water and Sewer Division, including billing, revenue and accounts receivable analysis and control, delinquent accounts and meters.

13 days ago

Manchester, CT

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

11 days ago

Branford, CT

Key responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.

30+ days ago

Wilton, CT

$17.75–$23.10 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Berlin, CT

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

7 days ago

Hartford, CT

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

30+ days ago

Stratford, Connecticut

Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.5.

30+ days ago

STRATFORD, CT

As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting with customers. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.

30+ days ago

Windsor, CT

$119,500–$182,000 / year

In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks. Provide oversight and direction to multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementations, projects and tasks.

30+ days ago

Bloomfield, CT

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

19 days ago

Naugatuck, CT

29 days ago

Bloomfield, CT

24 days ago

Glastonbury, CT

The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.

12 days ago

Berlin, CT

$17.75–$23.10 / hour

16 days ago

Enfield, CT

$18.25–$23.30 / hour

30+ days ago

North Haven, Connecticut

Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

30+ days ago

Hartford, CT

$62,000–$65,000 / year

30+ days ago

East Hartford, CT

8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

30+ days ago

Bloomfield, CT

At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

30+ days ago

Windsor Locks, CT

Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, support/evaluate the make/buy strategy, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. Production Assurance ensures the future success of key programs via proposal support, rate ramps, obsolescence, supply chain health, block changes, new product incorporation, risk management, execution of supply investments, capacity, and support of customer initiatives.

30+ days ago

CT Statewide, CT

Remote

$90,746–$200,000 / year

Location: Providence, RI, US, 02903GA Statewide, GA, USVA Statewide, VA, USWV Statewide, WV, USMI Statewide, MI, USCT Statewide, CT, USWest Greenwich, RI, US, 02817OH Statewide, OH, USMA Statewide, MA, USRI Statewide, RI, USTN Statewide, TN, USKY Statewide, KY, USTX Statewide, TX, USNY Statewide, NY, USME Statewide, ME, USNJ Statewide, NJ, USDE Statewide, DE, USPA Statewide, PA, USNH Statewide, NH, USIN Statewide, IN, USStatewide, SC, USFL Statewide, FL, USDC Statewide, DC, USMD Statewide, MD, USNC Statewide, NC, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

30+ days ago

Newtown, CT

Performance Metrics: This role will be accountable for team performance across key measures, including: • Call answer rate • Speed-to-lead (including 60-second web form response target) • Inbound inquiry-to-appointment rate • Appointment quality and downstream conversion • CRM documentation accuracy • Customer satisfaction scores • Quality assurance scores. This team serves as the first touchpoint for prospective customers-responding to inbound phone calls and web inquiries, conducting initial discovery, documenting customer needs in CRM, and scheduling high-quality appointments with Sales Arborists.

30+ days ago

Hartford, CT

Remote

$97,500–$131,625 / year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

30+ days ago

Hartford, CT

Remote

$80,000–$166,000 / year

Le candidat idéal est un responsable de l'analyse métier pragmatique, doté d'une expérience dans les systèmes de gestion des polices et l'assurance IARD, capable de collaborer efficacement avec les parties prenantes des assureurs, de guider les équipes à travers des exigences complexes en matière de tarification et de couverture, et de trouver le juste équilibre entre la qualité de la prestation, l'utilisation des ressources et l'amélioration continue des pratiques d'analyse métier. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams.

30+ days ago

Stratford, CT

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30+ days ago

Hartford, CT

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at.

30+ days ago

Milford, Connecticut

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

30+ days ago

Remote

$110,000–$125,000 / year

Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

17 days ago

East Hartford, Connecticut

30+ days ago

Hartford, CT

Remote

$70,000–$137,000 / year

As a member of the Customer Success Team, your focus will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using Insurity's products. Collaborate with Sales to develop and execute strategies for customer retention and uncover potential opportunities for upselling or cross-selling additional products or services that meet customer needs.

30+ days ago

Stratford, CT

$19.50–$20.50 / hour

_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

5 days ago

Hartford, CT

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

30+ days ago

Hartford, CT

Remote

$60,000–$103,000 / year

Relationship Management: Primary point of management contact for assigned customers • Accurately capture minutes / actions from meetings • Prepare professional presentations/reports and effectively lead customer meetings • Ensure workflow management system and customer-facing tools are up to date • Provide tool self-service support for customers • Understand Customer KPIs; measure and track regularly • Maintain/manage customer expectations and satisfaction • Develop working relationships with Customer System Champions • Independently transition low complexity customers from the implementation team • Ensure contract compliance and accurate billing • Understand the customer experience and loyalty measures in place (NPS, references, etc.) • Ensure a strong understanding of internal customer organization, political landscape, and stakeholder personalities • Demonstrate thorough knowledge of customers' business challenges, opportunities and how our products and solutions address them • Uncover potential cross-sell and upsell opportunities. • Facilitate end-to-end management of cross-functional medium complexity enhancements in accordance with product specific procedures • Draft change requests and Statements of Work for small to medium complexity enhancements • Demonstrate an understanding of revenue recognition and account measurements • Internal Process • Demonstrate competency in all internal processes & practices • Support Continuous Improvement initiatives • Provide mentorship to team members • Stay up to date on industry and job related trends and best practices, including reading relevant publications, articles, blogs, etc.

30+ days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Hartford, CT

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

30+ days ago

Hartford, CT

Position Summary We are seeking a motivated and detail-oriented Assistant Customer Service Supervisor to support daily customer service operations and help lead a high-performing team. Required - High School Diploma or GED 2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred.

30+ days ago

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Customer Service Manager Jobs in Southington, CT

Customer Service Representative Prodware Solutions

Senior Tax Manager Jobot

Senior Accounting Manager Vaco LLC

Business Development Manager (Hartford) Vaco LLC

Chef Manager Sodexo

Senior Asset Manager - Hospital Setting System One

Asset Manager - Hospital Setting System One

LPN Med Care Manager Sunrise Senior Living

Field Service Technician Gables Search Group

Service Manager North America Steelwrist, Inc.

Tax Manager – SALT – State and Local Tax (cpa firm) - Hybrid CPA firm

Customer Service Manager Venteon

BIA - CT Personal Lines Customer Service Manager Arbella

EHRO Customer Service Manager RTX

Customer Service Manager - Water & Sewer Town of Manchester

Manager, Sales and Customer Service Macy's Inc

Customer Service Manager HarcoSemco LLC

Part Time Customer Service Experience Manager The Michaels Companies Inc

Manager, Customer Service Strategy & Ops Comcast Corporation

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Service Representative/Manager in Training (MIT) Midas

Customer Service Representative/Manager in Training (MIT) Midas - AMG Enterprises

Senior Manager - Customer Onboarding Waste Management Inc

Customer Logistics Manager - Outbound Transportation (Sun-Wed Night Shift) Ryder System Inc

Customer Logistics Manager - Dedicated Transportation Ryder System Inc

Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System Inc

Symmetry Partners - Customer Success Manager HR & Talent Acquisition

Customer Experience Manager The Michaels Companies Inc

Part Time Customer Experience Manager / Key Holder The Michaels Companies Inc

Customer Success Manager Stord

Ryder''s Customer Engagement Manager Ryder System Inc

F135 Customer Data Manager - (Onsite) RTX Corp

Customer Experience Manager Five Below Inc

Sr. Manager, Supply Chain Key Customer Accounts (hybrid) RTX Corp

Customer Development Manager Brightstar Lottery

Customer Experience Manager Nature's Trees, Inc.

Senior Solution & Customer Marketing Manager Rocket Software

Manager, Professional Services / Responsable des services professionnels Insurity, Inc.

Customer Accounts Manager The Aaron's Co Inc

Customer Engagement Manager Ryder System Inc

Operations/Service Manager II Burlington Coat Factory Whse.

Customer Success Manager Motorola Solutions Inc

F135 Customer Data Manager - (Onsite) RTX

Senior Customer Success Manager Insurity, Inc.

Customer Accounts Manager Aaron's Inc

Enterprise Customer Account Manager UKG

Customer Success Manager Insurity, Inc.

Customer Success Manager Imagine Learning Inc

Customer Success Manager - Vertica Rocket Software

Assistant Customer Service Supervisor Aero All-Gas Company The

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