NewManager of Customer Service Fusco Personnel Inc.Manager of Customer ServiceLatham, NY$84,123–$104,700 / yearFull timeThis is an exciting opportunity for a collaborative leader who is passionate about improving the customer journey through data driven decision-making, process improvement, and cross-functional partnership. Our client is seeking a Manager of Customer Service to lead the development and execution of a best-in-class customer experience (CX) strategy.
Customer Service Representative TTECCustomer Service RepresentativeMalta, NYWhether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
EUV Program Manager NY CREATESEUV Program ManagerAlbany, NYFull timeSupporting the efforts of EUV program leadership toward the establishment of the EUV program's project portfolio, from strategic alignment of programs and projects to portfolio categories and criteria, through proposal, evaluation, selection and prioritization, to contracting, execution, tracking and measuring the achieved results. Additionally, the Program Manager must possess the ability to interface with customers and internal partners at various levels within an organization; work independently; prioritize demands in a fast-paced environment; have strong organization skills; and have experience with project management software.
Manager of Photonics Development NY CREATESManager of Photonics DevelopmentAlbany, NYFull timeNY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies.
NewSupervisor Technical Support Manager Naval Nuclear LaboratorySupervisor Technical Support ManagerNiskayuna, NY$95,700–$149,600 / yearNaval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets.
NewSenior Client Success Manager TTECSenior Client Success ManagerMalta, NY$160,000–$175,000 / yearLead project initiatives, attend client-related meetings, manage requirement changes, develop action plans, lead client-facing meetings, quarterly business reviews, site visits and other sessions. Ability to proactively develop and maintain solid business partnerships to ensure success in balancing the department and customer needs with the legal and financial expectations of the organization and ensure needed business outcomes.
NewDELIVERY DEPARTMENT MANAGER Fusco Personnel Inc.DELIVERY DEPARTMENT MANAGERLatham, NY$75,000–$90,000 / yearFull timeThis position is responsible for managing personnel, fleet operations, safety programs, budgets, compliance, and daily logistics to ensure outstanding customer service and operational performance. Fusco Personnel is seeking a Delivery Department Manager to oversee all aspects of the delivery department.
NewPRIVATE WEALTH MANAGER Fusco Personnel Inc.PRIVATE WEALTH MANAGERLatham, NY$90,000–$120,000 / yearFull timeFusco Personnel is assisting a well-established independent financial services firm who is seeking an experienced Private Wealth Manager to serve as the primary advisor for high-net-worth individuals and families. The successful candidate will manage ongoing client relationships, provide comprehensive wealth planning guidance, and collaborate with internal and external professionals to deliver a high-touch client experience.
NewRegistered Nurse (RN) Case Manager - Care Management (Acute Care) Glens Falls HospitalRegistered Nurse (RN) Case Manager - Care Management (Acute Care)Glens Falls, NYSkills and Abilities: Ability to function autonomously maintaining a high level of clinical and professional accountability Demonstrates skill in creative problem solving, facilitation, collaboration, coordination and critical thinking Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to creativity and innovation Committed to promoting excellence in Customer Service; functions as a team player Computer literacy and data analysis skills are required Maintains professional image by demonstrating strong verbal and written communication skills Demonstrates ability in self-starting, self-directing and clear decision making behaviors. Support services provided by the Case Manager include, but are not limited to, utilization review, case management, weekend and holiday case management, care transition, collaboration with physicians and social workers for care coordination and discharge planning.
Engineering Program Manager Michael Page USAEngineering Program ManagerSchenectady, NY$115,000–$135,000 / yearFull timeThis role partners closely with engineering leadership to ensure priorities are aligned, risks are identified early, and teams deliver high-quality results on schedule in a fast-paced manufacturing environment. The Engineering Program Manager serves as the operational backbone of the engineering organization, driving project execution, cross-functional coordination, and visibility across multiple product development initiatives from concept through commercialization.
Warehouse Manager Capstone Logistics LLCWarehouse ManagerSchenectady, New York$70,000–$80,000 / yearFull timeIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
Floater Customer Service Manager Price ChopperFloater Customer Service ManagerAlbany, NY$22–$32 / hourResponsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, break-rooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerNY$20.15–$21.15 / hourService ManagerHobby Lobby Stores New opportunity available for a Customer Service Manager. 846943No52952358143.3481-73.678203-Apr-2026Customer
Customer Service Manager Momentive Performance Materials IncCustomer Service ManagerNY$69,800–$102,300 / yearOur vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Summary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace.
Customer Service Manager Wegmans Food Markets IncCustomer Service ManagerNY$21.75–$23.25 / hourPartner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerAlbany, NYYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerAlbany, NYPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
Manager of Customer Service Capital District Transportation Authority-CDTAManager of Customer ServiceAlbany, NY$84,123–$104,700 / yearDuties and Responsibilities Develop and maintain a comprehensive end-to-end customer road map across all CDTA services (fixed route, FLEX, STAR, CDPHP Cycle!, etc.), identifying key touchpoints, pain points, and opportunities for improvement. Serving as lead for customer experience strategy, the position ensures that customer insights, performance data, and service design principles are embedded into planning, operations, communications, and capital investments.
Manager-Customer-Service Hannaford Bros. Co LLCManager-Customer-ServiceTroy, NYCategory/Area of Expertise: Retail Operations Job Requisition: 534203 Address: USA-NY-Troy-Nine 126Th Street Store Code: Store 08336 Front End (5151721) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a.
Customer Care Manager - State Farm Agent Team Member Kyle Magne - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberSaratoga Springs, NYAlongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Sales and Customer Experience Manager Goldfish Swim School - Gilbride Management Group (GMG)Sales and Customer Experience ManagerClifton Park, NYSummary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Sales and Customer Experience Manager General AccountsSales and Customer Experience ManagerClifton Park, New YorkSummary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Service Manager Wholesale Sealer SealMaster WNY and CNYService Manager Wholesale SealerAlbany, NYIn this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerAlbany, NYA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceAmsterdam, NYPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesAlbany, NYYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesAlbany, NYYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Assistant Customer Service Team Lead-Saratoga Price ChopperAssistant Customer Service Team Lead-SaratogaNY$18–$25.50 / hourResponsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e. payroll, cashier over/shorts, etc).
Customer Success Manager Strategic CommunicationsCustomer Success ManagerAlbany, New YorkRemotePosition Overview: The primary goal of the Customer Success Manager is to ensure that customers achieve their desired outcomes while using the company's products or services (generally subscription-based or ongoing services such as SaaS (Software as a Service), cloud services, and enterprise solutions), thereby driving customer satisfaction, retention, and growth. Join Us: Our mission is to make an impact within communities by providing the knowledge, resources and innovative solutions delivered through an alliance of Information Technology Integrators, Independent Software Vendors, and Cloud Providers with a common vision in resolving critical challenges directly impacting citizens.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersGlenville, NYFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.
Automotive Assistant & Service Managers Mavis Tire SupplyAutomotive Assistant & Service ManagersAlbany, NYFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Department Manager - Customer Experience Supporting CP Axtra PCLDepartment Manager - Customer Experience SupportingNYWe are looking for candidate that will be responsible for improving the overall journey of Customer Experience (CX) from managing agent training, working process planning and optimizing. Bachelor's degree or higher in Business Administration, Management, Corporate Communications, or related fields.
Manager, Customer Engineer Applied Materials IncManager, Customer EngineerAlbany, NY$88,000–$121,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Security Service Manager Allied UniversalSecurity Service ManagerAlbany, New YorkLeverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability. Must possess one of the following: Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessAlbany, NYThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Hospital & Patient Services Manager Fresenius Medical CareHospital & Patient Services ManagerClifton Park, New YorkFacilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market. Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography.
Service Manager - Construction Equipment Contractors SalesService Manager - Construction EquipmentAlbany, NY$85,000–$100,000 / yearFull timeThe role requires a seasoned leader with deep technical knowledge and proven experience managing service teams in a construction equipment dealership environment. Strong understanding of construction equipment repair (excavators, loaders, articulating trucks, surface drill rigs, crushers, etc.).
Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLPManaged Services - Integration & Middleware Lead - ManagerNY$99,000–$232,000 / yearAt PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLPManaged Services - Revenue Cycle Coding - Senior ManagerNY$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.
Manager, Member Service Center - Digital and VTM State Employees Federal Credit UnionManager, Member Service Center - Digital and VTMAlbany, NY$72,182–$88,423 / yearOversee and enhance digital platforms-including chat systems, VTM software, and AI-powered tools-by collaborating with cross-functional teams and leveraging AI, automation, and data analytics to improve member experiences and forecast service demand. The Manager of MSC Digital and VTM leads a 24/7 digital service team responsible for delivering high-touch, high-tech member support through chat, virtual teller machines (VTMs), and web-based platforms.
Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - ManagerAlbany, NY$99,000–$232,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Customer Service Supervisor - Part Time Whole Foods Market IncCustomer Service Supervisor - Part TimeAlbany, NY$16.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Customer Service Supervisor - Full Time Whole Foods Market IncCustomer Service Supervisor - Full TimeAlbany, NY$16.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Field Custom Services Project Manager - New York City NY Best BuyField Custom Services Project Manager - New York City NYAlbany, New YorkWork directly with in-home designers to ensure fulfillment and complex sales strategies are being executed, and communicate your findings with field leaders. You'll work with in-home designers and sales leaders to build and maintain thorough knowledge of our custom services model.
Lia Toyota Colonie - Automotive Service Manager The Lia GroupLia Toyota Colonie - Automotive Service ManagerSchenectady, NY$110,000–$140,000 / yearFull timeThe Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.
Senior Project Manager - Water/Wastewater Services CDM SmithSenior Project Manager - Water/Wastewater ServicesLatham, New YorkIn this position, your primary role will be to lead the successful delivery of engineering projects for our clients in the following areas of practice: planning and design of drinking water, wastewater treatment, biosolids, pump station, conveyance, general municipal engineering, and stormwater. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
Senior Project Manager - Water/Wastewater Services CDM Smith IncSenior Project Manager - Water/Wastewater ServicesLatham, NYIn this position, your primary role will be to lead the successful delivery of engineering projects for our clients in the following areas of practice: planning and design of drinking water, wastewater treatment, biosolids, pump station, conveyance, general municipal engineering, and stormwater. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
Service Account Manager - Mid Hudson Valley Trane Technologies PlcService Account Manager - Mid Hudson ValleyLatham, NY$72,600–$168,300 / yearConsultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs and seeks out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business. Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team.
Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerAlbany, NY$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.
Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLPManaged Services Revenue Cycle - Pre Access - Senior ManagerAlbany, NY$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to take action or escalate when necessary.