NewCustomer Service Manager (Manufacturing) Davron LLCCustomer Service Manager (Manufacturing)Fremont, CAWith over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement. CUSTOMER SERVICE MANAGER | CUSTOMER EXPERIENCE MANAGER | ACCOUNT MANAGER | ERP SYSTEMS | EPICOR | PRECISION MANUFACTURING | AEROSPACE MANUFACTURING | SEMICONDUCTOR MANUFACTURING | MEDICAL MANUFACTURING | CUSTOMER RELATIONSHIP MANAGEMENT | TEAM LEADERSHIP | CONTINUOUS IMPROVEMENT.
Customer Service Manager (Administrative Services Manager) City of SunnyvaleCustomer Service Manager (Administrative Services Manager)Sunnyvale, CA$132,526–$165,658 / yearli>Reviews, analyzes, audits, reconciles, monitors, and maintains accounts in assigned area of responsibility including cashiering, utility billing, reconciling receivables and processing collections, and approving billing adjustments; approves account adjustments and cash receipt vouchers; provides cash funds for other departments; prepares cash deposits and posts revenues; oversees the processing of City-wide payments such as utility taxes, transient occupancy taxes, and City invoices. Oversees the management and direct supervision of the City's utilities customer service function, supervising staff responsible for providing service via a variety of communication portals including a call center; oversees the processing of utility payments and the creation of work orders submitted by the service provider and other departments; responds to escalated customer needs; develops programmatic responses to new needs and/or legislative requirements.
Customer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourp>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Service Manager The Michaels Companies IncPT Customer Service ManagerPinole, CA$17.75–$23.10 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
customer service mgr (part time)Closing The Michaels Companies Inccustomer service mgr (part time)ClosingAlameda, CA$19.25–$23.80 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewCustomer Service Manager International Workplace Group PlcCustomer Service ManagerBrentwood, CAp>With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we're uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we're already four times the scale of our nearest competitor - and we're continuing to grow.
Customer Service Manager Goodwill of the San Francisco BayCustomer Service ManagerBrentwood, CAPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
Customer Service Manager Preston Harris GroupCustomer Service ManagerSan Francisco, CAp>We’re looking for a high-energy, ambitious CS professional who has seen what great startup Customer Success looks like and is excited by the opportunity to be the first dedicated CS hire at a company with huge upside. We’re hiring a Founding Customer Success Manager to build and lead Customer Success from the ground up at a fast-growing early-stage SaaS startup.
Client / Customer Service Manager - Fremont, CA Compass Group North AmericaClient / Customer Service Manager - Fremont, CAFremont, CA$76,500–$89,600 / yearp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf. Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.
CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER University of CaliforniaCUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTEROakland, CA$105,000–$115,000 / yearli>30% Customer Service and Compliance: Supports Manager in administering all performance management functions, including but not limited to employee recruitment (i.e., pre-hire screening, interviews and selection, new-hire orientation, onboarding), mid-year and annual performance reviews, coaching, mentoring, training and development, disciplinary action and succession planning. The CUSTOMER SERVICE SUPERVISOR-2 is accountable for supporting their manager along with other unit leaders to ensure inquiries from members, retirees, survivors, beneficiaries and internal constituents are handled efficiently and professionally from start to finish and that all plan data is accurately processed in a timely manner.
Customer Service Supervisor Bank of Marin BancorpCustomer Service SupervisorMill Valley, CA$25.40–$36.09 / hourp>Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an eager, energetic and friendly full time Customer Service Supervisor to work at our Mill Valley branch. Educational Experience: • Associates degree (A.A.) or 4 year college diploma; general supervision experience and sound organizational skills; or equivalent combination of education and experience.
NewRETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR) Micro CenterRETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)Santa Clara, CAFull timeli>Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.
Operations/Service Manager Burlington Coat Factory of TXOperations/Service ManagerSan Leandro, CaliforniaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Customer Service Representative (on-site) SW Technologies Inc.Customer Service Representative (on-site)Union City, CAResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience: · High school diploma or equivalent required, college degree preferred.
Customer Service Representative (on-site) SW TechnologiesCustomer Service Representative (on-site)Union City, Californiadiv>· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. · Exercises good judgment within defined procedures and practices to determine appropriate actions and problem solve as needed. Compensation: $43,000.00 - $46,000.00 per year .
RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR) Micro Center Online, Inc.RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)Santa Clara, CAli>Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met.
Service Delivery Manager - California Cubic CorpService Delivery Manager - CaliforniaConcord, CAp>As the primary operational and success partner to the customer, the SDM orchestrates service delivery across all aspects of service delivery including Customer Contact Centers, Technology & Service Operations, Financial Services, and the Field Services Center of Excellence to deliver a cohesive, outcome-driven service experience. The role balances operational excellence with proactive customer engagement, ensuring SLA performance compliance, financial health discipline, operational stability, and continuous improvement, while serving as the primary operational interface between the customer and Global Services strengthening trust and partnership over multi-year transit programs.
MANAGER IN TRAINING AutoZone IncMANAGER IN TRAININGCAp>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities.
Customer Care Agent Vital Records ControlCustomer Care AgentNewark, CA$23–$26 / hourli>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Agent Mon-Fri 8am-5pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pmNewark, CAli>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Manager In Training AutozoneManager In TrainingSanta Clara, CAFull timeAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeSouth San Francisco, CAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeRichmond, CAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Assistant Store Manager Goodwill of the San Francisco BayAssistant Store ManagerSan Francisco, CAPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain "@goodwillaz.org" or "@gimv.org" or "@sfgoodwill.org", to communicate with candidates via email.
NewPart Sales Manager – Full Time AutoZone, Inc.Part Sales Manager – Full TimeSan Pablo, CAAutomotive Retail: Previous experience in automotive retail + Certifications: Automotive Service Excellence (ASE) Certification **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Warehouse/Logistics Manager Henkel AG & Co KGaAWarehouse/Logistics ManagerBay Point, CA$104,000–$155,000 / yearp>Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Customer Support Specialist I Republic ServicesCustomer Support Specialist ISan Jose, Californiadiv>POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
Assistant Aquatics Manager UCSF Medical CenterAssistant Aquatics ManagerSan Francisco, CAp>The focus of this job will be on the UCSF pool operations including the hiring, training, supervising, teambuilding, certification and compliance of a team of lifeguards to cover all three UCSF pools including risk management, pool maintenance, chemical balances emptying and filling of pools, compliance and certification of staff. Under general supervision of the Aquatics Manager, the Assistant Aquatics Manager plans and manages facility and lifeguard operations and supports the programming units of Aquatics for both the Bakar and Millberry Fitness & Recreation Centers.
Operational Branch Services Officer On-Call Westamerica BanCorporationOperational Branch Services Officer On-CallNovato, CAp>While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria.
Customer Experience (CX) Program Analyst San Jose City CouncilCustomer Experience (CX) Program AnalystSan Jose, CA$114,013.38–$174,172.18 / yearli>Content Strategy & User-Centered Design - Experience developing, managing, or governing customer-facing content, knowledge management resources, service information, website content, or digital communications, with an understanding of user-centered design, accessibility, and customer experience best practices. The successful candidate will develop performance measurement frameworks, analyze customer feedback and service trends, facilitate process mapping and customer journey assessments, support implementation of operational improvements, and help departments enhance service delivery and customer experience outcomes.
Licensed Assistant Salon Manager Sport Clips IncLicensed Assistant Salon ManagerConcord, CAp>Florida Boca Raton Boynton Beach Bradenton Brooksville Cape Coral Clearwater Cocoa Coconut Creek Crestview Davenport Deerfield Beach Delray Beach Destin Doral Estero Fort Myers Ft Walton Beach Gainesville Gulf Breeze Jacksonville Jupiter Lake Mary Lake Worth Lakeland Largo Lutz Melbourne Milton Naples Neptune Beach New Port Richey Ocala Odessa Oldsmar Orange Park Ormond Beach Palm Beach Gardens Palm Harbor Palmetto Bay Parrish Pembroke Pines Pensacola Plant City Pompano Beach Port Charlotte Port Orange Port St Lucie Riverview Royal Palm Beach Sanford Sarasota Satellite Beach St Augustine St Johns St Petersburg Stuart Tallahassee Tampa Viera Wellington Wesley Chapel West Melbourne Winter Garden Winter Haven Winter Springs. Florida Parrish St Augustine Brooksville Satellite Beach West Melbourne Cocoa Port Charlotte Melbourne Winter Garden St Johns Naples Boca Raton Palm Harbor Jacksonville Winter Haven Lutz Ormond Beach Stuart Fort Myers Pembroke Pines Crestview Delray Beach Gainesville Palmetto Bay New Port Richey Cape Coral Largo St Petersburg Destin Orange Park Tampa Jupiter Port Orange Wellington Oldsmar Sanford Lake Worth Clearwater Ft Walton Beach Port St Lucie Coconut Creek Ocala Tallahassee Boynton Beach Estero Palm Beach Gardens Riverview Pompano Beach Deerfield Beach Royal Palm Beach Pensacola Milton Gulf Breeze Viera Sarasota Doral Davenport Neptune Beach Bradenton Odessa Orlando Lakeland Plant City.
Service Advisor Hendrick Automotive GroupService AdvisorEast Bay, CA$16.90–$26 / hourWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Service Advisor The Ford Store San LeandroService AdvisorSan Leandro, Californiastrong>Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Hourly Pay + Commission possibly making $100K per year..Service Assistant Hendrick Automotive GroupService AssistantEast Bay, CA$17–$23 / hourCore Values: To perform the job successfully, an individual should demonstrate the following Core Values: • Servant Leadership • Teamwork through Trust & Respect • Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.Store Manager(Employee Occupant) Extra Space Storage IncStore Manager(Employee Occupant)Antioch, CAIf you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.Advanced Management Partner CintasAdvanced Management PartnerFremont, CA$98,820–$128,100 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.Advanced Management Partner (Fremont, CA, US, 94538) Cintas CorpAdvanced Management Partner (Fremont, CA, US, 94538)Fremont, CA$98,820–$128,100 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.CSS II Republic Services IncCSS IISan Jose, CA$25.45–$34.97 / hourp>POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager, and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. PREFERRED QUALIFICATIONS: To perform the duties of this job, associate must be customer service oriented; possess ability to actively listen to customers to understand requests; have good communication skills; be detail oriented; must be able to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile.Sr Staff Business Systems Solutions Architect Intuit IncSr Staff Business Systems Solutions ArchitectMountain View, CA$187,500–$253,500 / yearli>Customer Service Technology Knowledge: Familiarity with common tools and platforms in customer service operations, including contact center technologies (Amazon Connect, IVR systems, CRM systems, ticketing and helpdesk software, omnichannel communication platforms and VEP). AI and Automation Proficiency: Strong understanding of AI/ML technologies and automation frameworks relevant to customer service, including chatbot frameworks, natural language processing (NLP), machine learning models for predictive analytics, and IPA tools.Load moreSimilar Job SearchesCustomer Experience Manager JobsCustomer Care Manager JobsCustomer Service Supervisor JobsCustomer Service Representative JobsCustomer Service Leader JobsCustomer Service Manager JobsCustomer Service Manager JobsCustomer Service Manager JobsCustomer Service Manager Jobs
Service Assistant Hendrick Automotive GroupService AssistantEast Bay, CA$17–$23 / hourCore Values: To perform the job successfully, an individual should demonstrate the following Core Values: • Servant Leadership • Teamwork through Trust & Respect • Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Store Manager(Employee Occupant) Extra Space Storage IncStore Manager(Employee Occupant)Antioch, CAIf you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Advanced Management Partner CintasAdvanced Management PartnerFremont, CA$98,820–$128,100 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Advanced Management Partner (Fremont, CA, US, 94538) Cintas CorpAdvanced Management Partner (Fremont, CA, US, 94538)Fremont, CA$98,820–$128,100 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
CSS II Republic Services IncCSS IISan Jose, CA$25.45–$34.97 / hourp>POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager, and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. PREFERRED QUALIFICATIONS: To perform the duties of this job, associate must be customer service oriented; possess ability to actively listen to customers to understand requests; have good communication skills; be detail oriented; must be able to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile.
Sr Staff Business Systems Solutions Architect Intuit IncSr Staff Business Systems Solutions ArchitectMountain View, CA$187,500–$253,500 / yearli>Customer Service Technology Knowledge: Familiarity with common tools and platforms in customer service operations, including contact center technologies (Amazon Connect, IVR systems, CRM systems, ticketing and helpdesk software, omnichannel communication platforms and VEP). AI and Automation Proficiency: Strong understanding of AI/ML technologies and automation frameworks relevant to customer service, including chatbot frameworks, natural language processing (NLP), machine learning models for predictive analytics, and IPA tools.