Seasonal Licensed Healthcare Service Delivery Manager TTECSeasonal Licensed Healthcare Service Delivery ManagerAustin, TX$22–$25 / hourCoach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products, or processes of projects. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Manager, Service Delivery TTECManager, Service DeliveryAustin, TXCoach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . As a Service Delivery Manager working remotely on the US you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Customer Service Representative – Remote in USA TTECCustomer Service Representative – Remote in USAAustin, TXRemote$13–$16.35 / hourWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
NewArchitectural Project Manager JobotArchitectural Project ManagerAustin, TX$75,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.
NewCustomer Logistics Manager - Dedicated Transportation Ryder SystemCustomer Logistics Manager - Dedicated TransportationElgin, TX$65,000–$72,000Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Senior Product Manager, Service Delivery LawnStarterSenior Product Manager, Service DeliveryAustin, TXRemote$140,000–$170,000Full timeThis is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.
NewCustomer Development Manager FMS Ryder SystemCustomer Development Manager FMSAustin, TXThe Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewPayroll Manager JobotPayroll ManagerAustin, TX$115,000–$130,000 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With over a century of industry leadership, this organization is known for its commitment to innovation, integrity, and making a positive impact in the communities they serve.
Bilingual Customer Service Representative - Spanish-English - Remote USA TTECBilingual Customer Service Representative - Spanish-English - Remote USAAustin, TXRemoteWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
NewCustomer Service Representative ABC Home and CommercialCustomer Service RepresentativeAustin, TX$18–$21 / hourResolve service problems by clarifying the customer’s complaint; determine the cause of the problem; select and explain the best solution to solve the problem, expediting corrections or adjustments; follow up to ensure resolution. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
NewManager, Customer Marketing Brinks HomeManager, Customer MarketingAustin, TXThe Manager, Customer Marketing owns the end-to-end lifecycle marketing strategy for Brinks Home's 800k+ customer base, driving engagement, loyalty, revenue expansion, and retention within a recurring revenue (RMR) home security business. The ideal candidate combines strong strategic thinking with operational excellence and can lead a team while influencing cross-functional partners across Customer Experience, Product, Operations, Analytics, and Finance.
Retail Broker Manager Swisher International, Inc.Retail Broker ManagerAustin, TXPrimary Purpose: The Retail Broker Manager supports the execution of Swisher’s sales, merchandising, and marketing initiatives through effective management of regional broker partners. This role ensures consistent field execution across assigned territories by aligning broker activities with company objectives, optimizing performance, and driving sales growth within retail outlets.
Principal Client Success Manager TTECPrincipal Client Success ManagerAustin, TX$150,000–$160,000 / yearLead project initiatives, attend client-related meetings, manage requirement changes, develop action plans, lead client-facing meetings, quarterly business reviews, site visits and other sessions. Ability to proactively develop and maintain solid business partnerships to ensure success in balancing the department and customer needs with the legal and financial expectations of the organization and ensure needed business outcomes.
NewDedicated On-Site Account Manager MVT HoldingsDedicated On-Site Account ManagerSparks, TXEnsures all orders are closed properly for billing; 214's updated through EDI (Electronic Data Interchange) and customer websites when applicable. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Nurse Manager Postpartum Evenings St. David's North Austin Medical CenterNurse Manager Postpartum EveningsRound Rock, TXThe hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Product Manager Visa Technology and Operations LLCProduct ManagerAustin, TX$131,600–$210,300 / yearPrimary Responsibilities: Product Vision and Strategy: Partner with business and technology teams globally to develop and refine the vision and strategy to support partners' portfolios and create platform applications, including identifying new product opportunities, features, and enhancements based on market trends, competitive analysis, and regulatory changes. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
NewRETAIL SALES AND MERCHANDISING MANAGER Micro CenterRETAIL SALES AND MERCHANDISING MANAGERAustin, TXJoining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future. 5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry.
Sr. Manager, Payment Solution Architect Visa Technology and Operations LLCSr. Manager, Payment Solution ArchitectAustin, TX$152,200–$243,700 / yearIn this role, you will serve as a trusted technical advisor to clients, responsible for leading and supporting the end-to-end technical solution and implementation of payment products while also wearing the Product Manager hat capturing business requirements and translating into scalable technical solutions, prioritizing features, aligning stakeholders, and ensuring solutions deliver real business value. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Lead Technical Program Manager (TPM) Visa Technology and Operations LLCLead Technical Program Manager (TPM)Austin, TXTechnical expertise: Develop a deep understanding of the product’s technical architecture and proposed designs to validate that solutions meet business needs, define work in alignment with technical realities, anticipate dependencies, and assess the impact of proposed plans. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Sr. Manager, Client Consulting Visa Technology and Operations LLCSr. Manager, Client ConsultingAustin, TXIncumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.
NewTrauma Nurse Manager St. David's South Austin Medical CenterTrauma Nurse ManagerRound Rock, TXKey programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewManager – Web Development & UI/UX (Remote) TTECManager – Web Development & UI/UX (Remote)Austin, TXRemoteThe role centers on team leadership, client engagement, and delivery management: owning the day-to-day client relationship, running meetings and governance, and translating requirements into clear timelines, deliverables, and actionable items. The Manager sets technical directions for frontend engineering and ensures high-quality UI/UX outcomes by leading and enabling the team, rather than personally producing design or code.
Sr. Product Manager (UI/UX) Visa Technology and Operations LLCSr. Product Manager (UI/UX)Austin, TX$152,200–$243,700 / yearVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. We are looking for a UI/UX Product Designer to join our Customer Journey product team, responsible for designing intuitive, modern, and AI-enhanced user experiences across the end-to-end customer lifecycle.
NewSenior Product Manager, Fortary - Remote Ava LabsSenior Product Manager, Fortary - RemoteAustin, TXRemoteThe ideal candidate brings a strong track record of building and launching products in fintech or crypto, thrives in fast-paced environments, and operates with a high degree of ownership and execution rigor. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks.
NewCommercial Sales - Account Manager ABC Home and CommercialCommercial Sales - Account ManagerAustin, TXAs ABC’s Commercial Pest Sales Specialist (AKA Account Manager / Outside Sales), you’ll proactively connect with customers, listen to their concerns about the services provided, and suggest tailored treatments or solutions. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
NewBilling Manager - Digitech SarnovaBilling Manager - DigitechAustin, TXAdditional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
NewCluster Sales Manager White Lodging Services CorporationCluster Sales ManagerAustin, TXIf you're a Sales Manager, hotel sales coordinator, group sales manager, or hospitality sales professional looking for hotel sales jobs in Austin, Texas or cluster sales roles across a multi-brand hotel portfolio, this is an outstanding opportunity to make an impact and advance your hospitality sales career. In this client-facing, relationship-driven hotel sales role, you will solicit and confirm group bookings, respond to leads with urgency, and cultivate long-term client partnerships across a dynamic multi-property portfolio in one of the country's most exciting hotel markets.
NewDual Senior Sales Manager White Lodging Services CorporationDual Senior Sales ManagerAustin, TXIf you're a Senior Sales Manager, hotel sales manager, or group sales manager with dual-brand or extended-stay sales experience looking for senior hotel sales jobs in Austin, TX or dual-branded Marriott sales roles in the downtown Austin market, this is your next move with one of the country's most respected hotel management companies. The Residence Inn Austin Downtown offers spacious, thoughtfully designed extended-stay accommodations for the modern long-term traveler — a compelling product for corporate relocation clients, project-based groups, and travelers who need the comforts of home in the middle of one of the country's most dynamic urban markets.
NewCluster Senior Sales Manager White Lodging Services CorporationCluster Senior Sales ManagerAustin, TXIf you're a Senior Sales Manager, hotel sales manager, group sales manager, or cluster sales professional looking for hotel sales jobs in Austin, TX or senior sales roles across a multi-brand hotel portfolio, this is an exceptional opportunity to take the next step in your hospitality sales career. 2 to 4 years of hotel sales experience — required; prior Senior Sales Manager, hotel sales manager, group sales manager, or cluster sales experience in an upscale or lifestyle hotel environment strongly preferred.
NewSenior Marketing Manager - Remote CorpaySenior Marketing Manager - RemoteAustin, TXRemote$110,000–$140,000 / yearThis is a highly visible role for a strategic marketer who enjoys connecting the dots, influencing stakeholders, and turning complex offerings into clear, compelling value for customers. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.
NewPrincipal Product Marketing Manager - Remote CirclePrincipal Product Marketing Manager - RemoteAustin, TXRemote$185,000–$237,500 / yearIn this role, you’ll partner closely with Product, Business Development, Marketing teams, and other cross-functional roles to bring new global payment products and solutions to market by focusing on the intersection of traditional finance and onchain programmable payments - powered by stablecoins. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.
NewDigital Platform Territory Manager Align Technology, Inc.Digital Platform Territory ManagerAustin, TXManage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.
NewManager, Data Engineering Apex Clearing CorporationManager, Data EngineeringAustin, TXIn this role, you will have the unique opportunity to wear multiple hats from strategic planning and architecture design to hands-on execution of data engineering initiatives, working with highly talented engineers and empowering your team to make a significant impact on our delivery outcomes and company growth. Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all.
NewSenior Manager, Platform Engineering Apex Clearing CorporationSenior Manager, Platform EngineeringAustin, TXIn this role, you will have the unique opportunity to wear multiple hats from strategic planning and risk management to hands-on design, architecture and execution of platform architecture initiatives, working with highly talented platform engineers, empowering you to make a significant impact on our delivery outcomes and company growth. Perform risk analysis to identify and effectively manage risks; proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate; Follow defined Risk Management processes.
NewSenior Product Manager - Remote PAR TechnologySenior Product Manager - RemoteAustin, TXRemoteIn this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
NewSenior Technical Program Manager MicrosoftSenior Technical Program ManagerAustin, TX$119,800–$234,700 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. You will be part of a cross-functional team of software engineers, data scientists, technical program managers, and designers who work side-by-side with high-impact and strategic customers and their engineers to build innovative solutions.
NewPrincipal Technical Program Manager MicrosoftPrincipal Technical Program ManagerAustin, TX$139,900–$274,800 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. You will be part of a cross-functional team of software engineers, data scientists, technical program managers, and designers who work side-by-side with high-impact and strategic customers and their engineers to build innovative solutions.
NewPrincipal Product Manager, TradFi - Remote CirclePrincipal Product Manager, TradFi - RemoteAustin, TXRemote$200,000–$260,000 / yearIn close partnership with executive stakeholders, engineering leadership, compliance, treasury, and external partners, you will define vision, drive alignment, and make high-impact tradeoffs to ensure Circle’s digital asset infrastructure supports increasing volumes, new markets, and future product expansion. As a Principal Product Manager on Circle’s Digital Assets team, you will own the long-term product strategy for Circle’s digital asset and capital markets platform, shaping how liquidity, lending, and capital access are delivered globally across Circle’s stablecoin ecosystem.
NewTest & Commissioning Manager Lemartec CorporationTest & Commissioning ManagerAustin, TX$110,000–$150,000In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings. Through MasTec’s network of more than 22,000 professionals and subject matter experts in Engineering, Procurement, and Construction across over 400 locations throughout North America and the Caribbean, Lemartec is uniquely positioned to serve a diversified customer base.
NewManager, AI Marketing Orchestration, GTM Engineer SarnovaManager, AI Marketing Orchestration, GTM EngineerAustin, TXThis role transforms marketing from a manual, channel-driven function into a scalable, AI-powered growth engine by automating execution, improving speed to market, and increasing efficiency across campaigns. The Manager, AI Marketing Orchestration will design, build, and optimize agentic marketing workflows that drive scalable growth across email, paid media, data and content.
NewFederal SAP Concur Implementation Project Manager - Remote Censeo Consulting GroupFederal SAP Concur Implementation Project Manager - RemoteAustin, TXRemote$90,000–$140,000 / yearDefines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.
NewAccount Manager - Creator Affiliate - Remote LaterAccount Manager - Creator Affiliate - RemoteAustin, TXRemote$105,000–$115,000 / yearBy combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
Service Advisor Hendrick Automotive Group CorporateService AdvisorAustin, TexasFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
NewSales Manager White Lodging Services CorporationSales ManagerAustin, TXSurrounded by major corporate campuses, tech industry headquarters, and a thriving business community, the Westin Austin at the Domain is ideally positioned to serve the business transient traveler market — making this one of the most strategically exciting hotel sales roles in the Austin, Texas market. If you're a Sales Manager, Corporate Sales Manager, or business transient sales professional looking for hotel sales jobs in Austin, Texas or corporate travel sales roles at a premium Marriott-brand hotel, this is your opportunity to grow with one of the country's most respected hotel management companies.
NewRental Account Manager Ryder SystemRental Account ManagerAustin, TXThe RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customersSCOPE OF DECISION MAKING:Contacting actual decision maker, developing a competitive proposal. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewSenior Manager, Compliance Apex Clearing CorporationSenior Manager, ComplianceAustin, TX$139,600–$174,500 / yearDeep knowledge of the Investment Advisers Act and key rules: 206(4)-7 (compliance programs), 206(4)-1 (Marketing), 204-2 (books and records), 204A-1 (Code of Ethics), 206(4)-5 (Pay-to-Play); strong command of best execution, trade allocation, soft dollars, custody considerations, privacy (Reg S-P), and state notice filings. Oversee portfolio and trading compliance for discretionary and non-discretionary programs: best execution reviews, trade aggregation/allocation fairness, broker selection, use of research/soft dollars (Section 28(e)), trade error handling, and valuation governance for managed accounts.
NewChem-free Commercial Account Manager ABC Home and CommercialChem-free Commercial Account ManagerAustin, TXPlease note thatif an offer is extended, we conduct the following pre-employment screenings: drug screen, physical exam, physical performance evaluation (PPE), E-Verify (I-9), comprehensive criminal background check, and a 7-year Motor Vehicle Report (MVR) review. Account Manager) with ABC, you’ll play a vital role helping businesses create safer, healthier spaces—while building lasting relationships and growing our impact in the community.
NewManager, Talent Partnerships - Remote LaterManager, Talent Partnerships - RemoteAustin, TXRemote$85,000–$100,000 / yearBy combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
NewSales Manager, Large Enterprise KlaviyoSales Manager, Large EnterpriseAustin, TX$168,000–$252,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Weve raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year.
NewAssistant Store Manager O'Reilly Automotive StoresAssistant Store ManagerGeorgetown, TXPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.