74 Results for

Customer Service Manager Jobs in Plainfield, IL

Jobs

Chicago, IL

$39,920–$50,000 / year

Qualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.

30+ days ago

Oak Park, IL

$40,000–$50,000 / year

The Customer Service Representative will interface with customers to consistently address their needs in a helpful, friendly and unfailingly professional manner, helping further advance our Energy brokers superb reputation for outstanding service and support. Prior knowledge and experience in customer service account management, sales, and business development, or marketing is preferred, but a relentless drive to succeed is vital.

30+ days ago

Villa Park, IL

$52,500–$55,000 / year

Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. The Customer Service Representative will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.

30+ days ago

Bolingbrook, IL

$60,000–$70,000 / year

You will be responsible for helping customers by providing product and service information face to face. Develop and maintain a knowledge base of the evolving products and services .

30+ days ago

Naperville, IL

$60,000–$70,000 / year

You will be responsible for helping customers by providing product and service information face to face. Develop and maintain a knowledge base of the evolving products and services.

30+ days ago

Cicero, IL

$40,000–$50,000 / year

p>Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. This representative will be responsible for meeting directly with external customers and clients regarding services.

30+ days ago

Bolingbrook, IL

$36,400–$50,000 / year

30+ days ago

Mokena, IL

$19–$24 / hour
Part time

p>The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.

• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.

3 days ago

Westmont, IL

$80,000–$110,000 / year

As a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.

27 days ago

Wood Dale, IL

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 ![](embedded:image1.png)**nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

6 days ago

Schaumburg, IL

$85,000–$90,000 / year

Due to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.

30+ days ago

Carol Stream, IL

$90,000–$153,200 / year

The Customer Service Manager plays a critical role in supporting those priorities by developing high-performing teams, improving service processes, and ensuring timely and accurate communication with customers and internal partners. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif's commitment to service excellence, responsiveness, and long-term customer partnership.

27 days ago

Carol Stream, IL

$80,000–$100,000 / year

Tasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).

30+ days ago

Morton Grove, IL

We're seeking an Office Manager to lead day-to-day operations and support Mae’s mission: helping customers manage life’s uncertainties through personalized insurance and lifelong relationships. Lead and coordinate daily agency operations, including staff supervision, workflow organization, and coverage across product lines such as Auto, Home, Business, Life, Pet, and Health Insurance.

30+ days ago

Elgin, IL

As a Customer Service Manager - State Farm Agent Team Member with Kevin Navarro - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Westmont, IL

$80,000–$110,000 / year

5 days ago

Oakbrook Terrace, IL

$69,000–$90,000 / year

Manage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.

30+ days ago

West Chicago, IL

p>Job Overview: The Customer Service Manager is responsible for leading the customer service team to ensure exceptional support for customers while maintaining efficient order management and communication processes. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers.

12 days ago

Wood Dale, IL

This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.

14 days ago

West Chicago, Illinois

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ROLE DESCRIPTION:

As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

West Chicago, IL

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

30+ days ago

Glendale Heights, IL

As a Customer Relations Representative - State Farm Agent Team Member with Eddie Vargas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of insurance.

30+ days ago

Bloomingdale, IL

$55,000–$65,000 / year

Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.

30+ days ago

Schaumburg, IL

n /n /n Location: Masku, FinlandSummary: The Customer Service Manager leads, trains, and manages the Customer Service team to ensure required service, volume, and quality levels are attained. This role handles escalated concerns with professionalism and monitors day-to-day activities to provide outstanding customer service experience to internal and external customers.

21 days ago

Woodridge, IL

Job Purpose: The Customer Service Manager of Retail Logistics will oversee the CSS Supervisor, CSS Lead, CSS Specialist and Customer Service Associates and Tracking / Tracing clerks in the department. Employment-At-Will: It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.

26 days ago

CHICAGO, IL

$51,000–$55,000 / year

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf.

Manage customer account maintenance, including updating records, addressing back-ordered products, and handling communications related to statements, invoices, and payments.

4 days ago

Bloomingdale, IL

$55,000–$65,000 / year

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf.

30+ days ago

Romeoville, IL

$55,000–$65,000 / year

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf.

30+ days ago

Warrenville, IL

Remote

$90,000–$100,000 / year

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Overview:

Customer Service Manager will provide leadership, management and oversight responsibility for the Customer Service team, and to ensure the highest level of customer service possible.

The principle core competencies required for success in this position include: a customer focus; the ability to analyze and solve problems; leadership and personnel management skills; and an effective understanding and use of technology.

2 days ago

Oak Park, IL

About State Farm: State Farm is a leading insurance and financial services company committed to helping individuals manage life's uncertainties, recover from unexpected events, and realize their dreams. Your primary responsibilities will include: Customer Support: Delivering exceptional customer service by promptly responding to inquiries, answering questions, and providing guidance on insurance products and coverage options.

30+ days ago

Romeoville, IL

$90,000–$110,000 / year

ASC Engineered Solutions' philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Through effective leadership, this role will promote a culture that is consistent with the ASC organization while creating a team of highly engaged customer advocates to deliver a best-in-class customer experience.

30+ days ago

Harvey, IL

$47,280–$65,010 / year
Part time

Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time.

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world.

5 days ago

Harvey, IL

$47,280–$65,010 / year

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.

19 days ago

Romeoville, IL

$55,000–$65,000 / year

30+ days ago

$76,500–$112,200 / year

LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.

30+ days ago

Woodridge, IL

The Senior Account Manager will assist with customer service-related questions, problems, issue resolutions as well as serve as an escalation point for the account managers if issues surpass their existing job knowledge. The position will report to the Retail Customer Service Manager and works closely with the Retail Customer Service Manager and Retail Customer Service Supervisor in developing, motivating, and training employees.

30+ days ago

Romeoville, IL

$60,000–$65,000 / year

p>Job Purpose: The Account Manager will serve as an advocate for the customer and will assist with customer service-related questions, problems, issue resolutions to ensure customer needs are met. Proactively engage with customers to build strong working relationships and maintain an open dialogue at all times via customer touch points.

30+ days ago

St. Charles, IL

$16–$17

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

27 days ago

Matteson, IL

$67,000–$75,000 / year

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change.

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs.

30+ days ago

Naperville, Illinois

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

30+ days ago

Frankfort, IL

$80,000–$103,000 / year

Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets.

30+ days ago

Carol Stream, IL

This role focuses on efficient and effective order management to ensure on-time and complete shipments by monitoring customer requirements, resolving issues, and coordinating closely with manufacturing and distribution teams. Serves as the customer’s advocate for Vehicle Group North America customers, ensuring superior levels of customer service and order management for assigned accounts.

30+ days ago

Aurora, IL

$65,000–$80,000 / year

li>Assist the Installation Project Manager when needed, including coverage during absences, by scheduling materials for installation crews and customers, processing closeout packages, and handling invoicing.

Support the Customer Service Manager on special projects and department initiatives, serving as a knowledgeable backup capable of maintaining department operations in their absence.

2 days ago

Wheaton, Illinois

p>Publishing Ministry Commitment:

Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. The ideal candidate is familiar with Excel, has excellent communication and multitasking skills, a positive attitude, is a self-starter, and has a strong work ethic.

7 days ago

Addison, IL

p>Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone orders, checking availability of stock and shipping dates, quoting prices, filling order to customer specifications and processing sales data via computer, assisting the outside sales team by preparing price quotes and sourcing products. We aspire to be the best solution for the Industrial customers needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

30+ days ago

Elmhurst, IL

Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.

Provide consistent high quality & innovative solution leadership on OFS (Oracle Field Service) by managing the Service Center of Excellence and supporting the Field Service Managers to arrive at optimal solutions.

27 days ago

Lisle, IL

Part time

Molex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.

30+ days ago

Homer Glen, IL

As a Customer Service Manager with our State Farm Office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Warrenville, IL

$20–$25 / hour

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Computer literacy, preferably in word processing and spreadsheets, Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks.

25 days ago

Warrenville, IL

$20–$25 / hour

blockquote>

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.

Computer literacy, preferably in word processing and spreadsheets,

Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks.

3 days ago

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Customer Service Manager Jobs in Plainfield, IL

Entry Level Customer Service Representative Genesis Marketing Inc.

CUSTOMER SERVICE AGENT - IMMEDIATE HIRE Genesis Marketing Inc.

Customer Service Representative - Weekly Paycheck Genesis Marketing Corporation

Customer Service Rep - Hiring ASAP Genesis Marketing Inc.

Customer Service Rep - Weekly Pay Genesis Marketing Inc.

Customer Service Rep - HIRING ASAP! Genesis Marketing Inc.

Entry Level Customer Service Genesis Marketing Inc.

Mokena--Customer Service Manager Gold Standard Enterprises, Inc

Customer Service Manager EDI Staffing

Customer Service Manager nVenia

Customer Service Manager Sterling Engineering, Inc.

Customer Service Manager Greif Inc

Customer Service Manager Illinois Tool Works Inc

Customer Service Manager - State Farm Agent Team Member Mae Trongkamsataya - State Farm Agent

Customer Service Manager - State Farm Agent Team Member Kevin Navarro - State Farm Agent

Customer Service Manager CirrusLabs

AVP Customer Service Manager National Specialty Lending Old Second Bancorp Inc

Customer Service Manager FXI Inc

Customer Service Manager QC Industries, LLC

Customer Service Manager - State Farm Agent Team Member Saul Lopez

Customer Service Manager - State Farm Agent Team Member Saul Lopez - State Farm Agent

Customer Service Manager - State Farm Agent Team Member Eddie Vargas - State Farm Agent

CUSTOMER SERVICE MANAGER Compass Group North America

Customer Service Manager Signode Industrial Group LLC

Retail Customer Service Manager RJW Logistics Group

Customer Service Manager - Chicago, IL Compass Group North America

Customer Service Manager II - Bloomingdale, IL Compass Group North America

Customer Service Manager - Romeoville, IL Compass Group North America

Customer Service Manager - Remote - West Region Summit School Services

Customer Service Manager - State Farm Agent Team Member Colin Fane - State Farm Agent

Customer Service Manager- East ASC Engineered Solutions LLC

Customer Service Account Manager II Allied Tube and Conduit Corporation

Customer Service Account Manager II Atkore Inc

Customer Service Manager(Route & Account Management) - Romeoville, IL Compass Group North America

Customer Solutions Manager Linde plc

Senior Customer Account Manager RJW Logistics Group

Customer Account Manager CAM RJW Logistics Group

Customer Service Supervisor PetSuites

Bilingual (English/Korean) Customer Service Supervisor CJ Logistics Corp

Operations/Service Manager III Burlington Coat Factory of TX

Customer Service Supervisor H.B. Fuller Co

Customer Service Representative GTT

Customer Service Specialist, Senior Westell Technologies Inc

Customer Service and Operations Representative Crossway

Customer Service Representative DXP Enterprises Inc

Sr. Manager - Service Center of Excellence Burroughs Inc.

Customer Service Supervisor Molex

Customer Service Representative - State Farm Agent Team Member Jerry Lucente - State Farm Agent

Customer Service Representative - Onsite - Crowley, TX Summit School Services

Customer Service Representative - Onsite - Aurora, IL Summit School Services

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