Healthcare Services Group, Inc.Dining Services Manager Healthcare Services Group, Inc.Dining Services ManagerMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Food Service Manager Healthcare Services Group, Inc.Food Service ManagerMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
bdo consultingTax Manager, Core Tax Services bdo consultingTax Manager, Core Tax ServicesRidgeland, MSThe Tax Manager, Core Tax Services is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues. Tax Specialization: Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.
Amazon Data Services, Inc.NewSr. Construction Manager, Data Center Construction Amazon Data Services, Inc.Sr. Construction Manager, Data Center ConstructionCanton, MSYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. • Work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.
Securitas TechnologyProject Manager Global Clients Securitas TechnologyProject Manager Global ClientsRidgeland, MS$90,650–$104,525This position provides project leadership for all aspects of the systems integration and owns the overall planning, initiation, execution, monitoring and controlling, and closing aspects of projects, and is accountable for project success. 2-5 years demonstrated successful history of Project Management leadership including leading multiple simultaneous projects in the electronic security or construction industry.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $2,193 to $2,437 per week in Jackson, MS TravelNurseSourceTravel Nurse RN - Case Manager - $2,193 to $2,437 per week in Jackson, MSJackson, MS$2,193.30–$2,437Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
Healthcare Services Group, Inc.Chef Manager Healthcare Services Group, Inc.Chef ManagerMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Cafeteria Manager Healthcare Services Group, Inc.Cafeteria ManagerMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Dining Manager Healthcare Services Group, Inc.Dining ManagerMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Kitchen Manager Healthcare Services Group, Inc.Kitchen ManagerMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
TravelNurseSourceNewTravel Nurse RN - Case Manager - $1,982 to $2,215 per week in Jackson, MS TravelNurseSourceTravel Nurse RN - Case Manager - $1,982 to $2,215 per week in Jackson, MSJackson, MS$1,981.86–$2,215.02Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
bdo consultingTax Administration Manager bdo consultingTax Administration ManagerRidgeland, MS$75,000–$90,000 / yearThis position works with the Tax Administration Senior Manager to ensure tax administrative processes are followed in compliance with firm policies and procedures, state, and federal regulations and notifies Tax Administration Senior Manager of potential concerns or risk associated with tax processing. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
bdo consultingAssurance Manager - Healthcare/Construction Focused bdo consultingAssurance Manager - Healthcare/Construction FocusedRidgeland, MSTraditionally responsibilities of the Assurance Manager will include advising the client on various economic and regulatory risks within their industry, resolving complex accounting issues, apply GAAP and GAAS consistently within complex situations, writing technical consultation memos on GAAP / GAAS issues, and documenting, validating, testing, and assessing various financial reporting control systems. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
bdo consultingAssurance Experienced Manager bdo consultingAssurance Experienced ManagerRidgeland, MSTraditionally responsibilities of the Assurance Experienced Manager will include advising the client on various economic and regulatory risks within their industry, resolving complex accounting issues, apply GAAP and GAAS consistently within complex situations, writing technical consultation memos on GAAP / GAAS issues, and documenting, validating, testing, and assessing various financial reporting control systems. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
bdo consultingNewAssurance Manager bdo consultingAssurance ManagerRidgeland, MSTraditionally responsibilities of the Assurance Manager will include advising the client on various economic and regulatory risks within their industry, resolving complex accounting issues, apply GAAP and GAAS consistently within complex situations, writing technical consultation memos on GAAP / GAAS issues, and documenting, validating, testing, and assessing various financial reporting control systems. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Watkins Construction & RoofingNewProject Manager Watkins Construction & RoofingProject ManagerRidgeland, MS$19–$24 / hourOur construction company needs an experienced construction project manager to supervise project plans and oversee general contractors to ensure their work is high-quality, finished efficiently, and within the predetermined budget. Work with general contractors, critical subcontractors, and external vendors to negotiate profitable contracts.
Securitas TechnologyNewLow Volatage Installation Service Technician Securitas TechnologyLow Volatage Installation Service TechnicianJackson, MS$27–$34More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
Healthcare Services Group, Inc.Food Service Director Healthcare Services Group, Inc.Food Service DirectorFlorence, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Dining Services Director Healthcare Services Group, Inc.Dining Services DirectorMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
UpchurchNewCommercial Service Plumber UpchurchCommercial Service PlumberJackson, MSThe Commercial Service Plumber works independently in the field while delivering high-quality service and maintaining strong relationships with customers and internal teams. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence.
Healthcare Services Group, Inc.Correctional Dining Director Healthcare Services Group, Inc.Correctional Dining DirectorMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Director of Culinary Operations Healthcare Services Group, Inc.Director of Culinary OperationsMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group, Inc.Chef Healthcare Services Group, Inc.ChefMENDENHALL, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Motorola Solutions IncFederal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteMSRemote$100,000–$110,000 / yearRequired Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
The Michaels Companies IncPart-Time Customer Service Manager The Michaels Companies IncPart-Time Customer Service ManagerMadison, MSPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
The Michaels Companies IncPart-time Customer Service Manager The Michaels Companies IncPart-time Customer Service ManagerMadison, MSPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: ineligible. This postingCustomer Fulfillment Manager pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: ineligible. This postingCustomer Fulfillment ManagerUnspecified, MSRemote$78,800–$131,200 / yearThe Customer Fulfillment Manager is responsible for pacing, financial setup, financial management (planned and extra work), good receipt of vendor invoices, customer invoicing, and closeout of Field Service projects within the Steam Power Services Industrial segment. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
Rocket SoftwareSenior Solution & Customer Marketing Manager Rocket SoftwareSenior Solution & Customer Marketing ManagerJackson, MSRemote$97,500–$131,625 / yearReporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.
The Aaron's Co IncNewCustomer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerHazlehurst, MS$11.25–$16 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Mississippi Blood ServicesCustomer Service Supervisor Mississippi Blood ServicesCustomer Service SupervisorFlowood, MSMaintain excellent customer service with hospitals/customers through communication and documentation of orders; preparation and documentation of products for delivery; arranging most effective and timely delivery of products. Confident, Self-disciplined, innovated individual who primarily controls established goals from start to finish with a strong demand for high quality and a sense of urgency.
Rocket SoftwareCustomer Success Manager - Vertica Rocket SoftwareCustomer Success Manager - VerticaJackson, MSRemoteIn this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.
Burlington Coat Factory Whse.Operations/Service Manager II Burlington Coat Factory Whse.Operations/Service Manager IIJackson, MississippiYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Aaron's IncNewCustomer Accounts Manager Aaron's IncCustomer Accounts ManagerHazlehurst, MS$11.25–$16 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
UKGEnterprise Customer Account Manager UKGEnterprise Customer Account ManagerJackson, MSA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Healthcare Services Group, Inc.Environmental Services Department Manager Healthcare Services Group, Inc.Environmental Services Department ManagerCLINTON, MississippiJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Allied UniversalService Manager Operators Allied UniversalService Manager OperatorsFlowood, MississippiLeverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability. Must possess one of the following: Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization.
Kohl's CorpFull-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorFlowood, MSLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Fresenius Medical CareHospital & Patient Services Manager Fresenius Medical CareHospital & Patient Services ManagerJackson, MississippiFacilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market. Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography.
Healthcare Services Group, Inc.Environmental Services Assistant Manager Healthcare Services Group, Inc.Environmental Services Assistant ManagerCLINTON, MississippiJoin Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
MISSISSIPPI BLOOD SERVICES, INC.Customer Service Supervisor MISSISSIPPI BLOOD SERVICES, INC.Customer Service SupervisorFlowood, MSMaintain excellent customer service with hospitals/customers through communication and documentation of orders; preparation and documentation of products for delivery; arranging most effective and timely delivery of products. We're looking for an individual with flexible skills who can provide support in the following areas to help meet our mission: Duties: Work closely with staff in all departments to ensure proper product distribution functions and to help meet company objectives.
Martin IncIndustrial Customer Service Representative Martin IncIndustrial Customer Service RepresentativeRidgeland, MSFounded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Key Responsibilities: Builds strong customer relationships by providing excellent service, acting as primary liaison between customer and Martin, and promptly addressing any problems or issues raised by the customer.
Ergon Construction GroupISO Services - Account Manager (Jackson, MS) Ergon Construction GroupISO Services - Account Manager (Jackson, MS)Jackson, MSThe Account Manager is responsible for developing relationships with project stakeholders within the Ergon PCR & ISL business segments, finding opportunities to bid, positioning ISO Services to win the work, and ensuring we return value to Ergon by completing projects on time and on budget. The duties of this position include (but are not limited to): clarifying project scopes of work to understand customer goals and needs, driving competitive estimation, submitting proposals, ensuring alignment with the customer as priorities change, tracking and reporting progress, ensuring profitability and efficiency of project execution.
Healthcare Services Group IncEnvironmental Services Manager in Training Healthcare Services Group IncEnvironmental Services Manager in TrainingClinton, MSJoin Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you''re looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Healthcare Services Group IncDining Services District Manager Healthcare Services Group IncDining Services District ManagerJackson, MSJoin Healthcare Services Group (HCSG) as a Dining Services District Manager, where you will oversee dining services operations across multiple locations. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
Snider Tire IncCommercial Service Manager Snider Tire IncCommercial Service ManagerRichland, MSSnider Fleet Solutions is looking for a dynamic and results-driven Commercial Service Manager to provide the daily direction and distribution of work orders to technicians. Step in to assist with work orders and technician tasks as needed, especially during periods of high demand or staffing shortages.
UKGCustomer Account Manager 3 UKGCustomer Account Manager 3Jackson, MSBuild strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.
Fresenius Medical Care AG & Co KGaAHospital & Patient Services Manager Fresenius Medical Care AG & Co KGaAHospital & Patient Services ManagerJackson, MSFacilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market. PURPOSE AND SCOPE: Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography.
Telefonaktiebolaget LM EricssonSenior Business Development Manager Ericsson Mobile Financial Services Telefonaktiebolaget LM EricssonSenior Business Development Manager Ericsson Mobile Financial ServicesRidgeland, MSThis role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX, Austin, TX, Bellevue, WA, Boise, ID, Irvine, CA, Lewisville, TX, Morristown, NJ, New York, NY, Overland Park, KS, Santa Clara, CA, or Washington, DC. Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities.
SercoManager, Accounting Services SercoManager, Accounting ServicesJackson, MSLead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
University of Mississippi Medical CenterManager Rev Cycle - Patient Access Adult/Peds Services ER University of Mississippi Medical CenterManager Rev Cycle - Patient Access Adult/Peds Services ERjackson, MSRequires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling,occasional pushing/pulling, frequent reaching, frequent sitting,frequent standing,occasional twisting, and frequent walking. Ensures the financial success of the University of Mississippi Medical Center and University Physicians by applying independent managerial judgment in leading staff, monitoring key performance metrics, staying up-to-date with regulatory requirements related to billing and payments, and addressing customer inquiries regarding insurance and personal balances.