91 Results for

Customer Service Manager Jobs in Palatine, IL

Jobs

New!

Westmont, IL5 days ago

$80,000–$110,000 Per Year

As a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.

Westmont, IL27 days ago

$80,000–$110,000 Per Year

New!

Wood Dale, IL6 days ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 ![](embedded:image1.png)**nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

IL30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Carol Stream, IL30+ days ago

$80,000–$100,000 Per Year

Tasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).

Schaumburg, IL21 days ago

n /n /n Location: Masku, FinlandSummary: The Customer Service Manager leads, trains, and manages the Customer Service team to ensure required service, volume, and quality levels are attained. This role handles escalated concerns with professionalism and monitors day-to-day activities to provide outstanding customer service experience to internal and external customers.

IL30+ days ago

$76,500–$112,200 Per Year

LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.

IL30 days ago

With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we're uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we're already four times the scale of our nearest competitor - and we're continuing to grow.

Schaumburg, IL30+ days ago

$85,000–$90,000 Per Year

Due to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.

McHenry, IL30+ days ago

$15.75–$16.75 Per Hour

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.

Carol Stream, IL27 days ago

$90,000–$153,200 Per Year

The Customer Service Manager plays a critical role in supporting those priorities by developing high-performing teams, improving service processes, and ensuring timely and accurate communication with customers and internal partners. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif's commitment to service excellence, responsiveness, and long-term customer partnership.

Bloomingdale, IL30+ days ago

$55,000–$65,000 Per Year

Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.

Oakbrook Terrace, IL30+ days ago

$69,000–$90,000 Per Year

Manage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.

West Chicago, IL12 days ago

p>Job Overview: The Customer Service Manager is responsible for leading the customer service team to ensure exceptional support for customers while maintaining efficient order management and communication processes. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers.

New!

Warrenville, IL2 days ago

Remote

$90,000–$100,000 Per Year

div>

Overview:

Customer Service Manager will provide leadership, management and oversight responsibility for the Customer Service team, and to ensure the highest level of customer service possible.

The principle core competencies required for success in this position include: a customer focus; the ability to analyze and solve problems; leadership and personnel management skills; and an effective understanding and use of technology.

Salem Lakes, WI24 days ago

Full-time
Employee

The ideal candidate brings strong CRM expertise, with SAP experience preferred, and the ability to align customer service operations with manufacturing processes and executive leadership priorities. This role will drive a culture centered on proactive problem-solving, solution-based interactions, and a deep understanding of customer production needs, order fulfillment, and supply chain dynamics.

Elgin, IL30+ days ago

As a Customer Service Manager - State Farm Agent Team Member with Kevin Navarro - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Wood Dale, IL14 days ago

This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.

Morton Grove, IL30+ days ago

We're seeking an Office Manager to lead day-to-day operations and support Mae’s mission: helping customers manage life’s uncertainties through personalized insurance and lifelong relationships. Lead and coordinate daily agency operations, including staff supervision, workflow organization, and coverage across product lines such as Auto, Home, Business, Life, Pet, and Health Insurance.

Round Lake, IL30+ days ago

Alex Pizarro State Farm in Round Lake is seeking a highly motivated and detail-oriented Office Manager to join our dynamic team. If you have prior State Farm office experience and a passion for helping people, we’d love to talk to you!

West Chicago, Illinois30+ days ago

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ROLE DESCRIPTION:

As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Glendale Heights, IL30+ days ago

As a Customer Relations Representative - State Farm Agent Team Member with Eddie Vargas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of insurance.

New!

CHICAGO, IL4 days ago

$51,000–$55,000 Per Year

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf.

Manage customer account maintenance, including updating records, addressing back-ordered products, and handling communications related to statements, invoices, and payments.

Bloomingdale, IL30+ days ago

$55,000–$65,000 Per Year

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf.

West Chicago, IL30+ days ago

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Oak Park, IL30+ days ago

About State Farm: State Farm is a leading insurance and financial services company committed to helping individuals manage life's uncertainties, recover from unexpected events, and realize their dreams. Your primary responsibilities will include: Customer Support: Delivering exceptional customer service by promptly responding to inquiries, answering questions, and providing guidance on insurance products and coverage options.

Woodridge, IL30+ days ago

The Senior Account Manager will assist with customer service-related questions, problems, issue resolutions as well as serve as an escalation point for the account managers if issues surpass their existing job knowledge. The position will report to the Retail Customer Service Manager and works closely with the Retail Customer Service Manager and Retail Customer Service Supervisor in developing, motivating, and training employees.

Elmhurst, IL27 days ago

Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.

Provide consistent high quality & innovative solution leadership on OFS (Oracle Field Service) by managing the Service Center of Excellence and supporting the Field Service Managers to arrive at optimal solutions.

Naperville, Illinois30+ days ago

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

Chicago, IL26 days ago

This role serves as the central point of ownership for all customer-facing processes - from issue resolution and lease returns to onboarding, customer outreach, and contract documentation - ensuring a seamless and high-quality experience for every customer. Serve as the primary user and internal champion of the companies CRM platform, Salesforce, identifying and driving process improvements to increase visibility and efficiency across the commercial team.

Chicago, IL30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities.

Woodridge, IL26 days ago

Job Purpose: The Customer Service Manager of Retail Logistics will oversee the CSS Supervisor, CSS Lead, CSS Specialist and Customer Service Associates and Tracking / Tracing clerks in the department. Employment-At-Will: It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.

West Chicago, IL30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Mundelein, IL30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

St. Charles, IL27 days ago

$16–$17

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Zion, IL27 days ago

$17–$20 Per Hour

p>If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

IL16 days ago

$18–$21 Per Hour

New!

Elgin, IL3 days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. + Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Cary, IL30+ days ago

$75,000–$100,000 Per Year

The Customer Service Team Lead for Beauty, North America will support our Cary, ETN and QRO Customer Service Teams and will be responsible for supervising Customer Service Analysts (CSAs) and/or projects and work closely with the sales, management and internal personnel to meet customer satisfaction expectations. Partner with other Team Leads and CS Manager to develop monthly training sessions for the CS team and identify opportunities to streamline work processes within customer service, working with other CS team leads to move identified initiatives forward.

Warrenville, IL25 days ago

$20–$25 Per Hour

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Computer literacy, preferably in word processing and spreadsheets, Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks.

New!

Warrenville, IL4 days ago

$20–$25 Per Hour

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._ _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual.

New!

Warrenville, IL4 days ago

$20–$25 Per Hour

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._ _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual.

Vernon Hills, IL30 days ago

$22–$27 Per Hour

p>Under the direction of the Customer Service Manager, the Customer Service Representative provides the most responsive customer support to the organization''s customers (both internal and external) in person or over the phone; by addressing and resolving customer inquiries and problems, processing orders, following up on deliveries in accordance with company mission statement, policies and procedures. Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe.

New!

Aurora, IL2 days ago

$65,000–$80,000 Per Year

li>Assist the Installation Project Manager when needed, including coverage during absences, by scheduling materials for installation crews and customers, processing closeout packages, and handling invoicing.

Support the Customer Service Manager on special projects and department initiatives, serving as a knowledgeable backup capable of maintaining department operations in their absence.

Pleasant Prairie, WI10 days ago

ul>

Build, coach, and develop a high-performing team of Account Specialists who support Sales-owned accounts through order management, issue resolution, and customer communication taking full ownership of service delivery and measurable results. The Customer Service Manager serves as the strategic bridge between Sales and Operations, ensuring the voice of the customer drives decision-making while balancing operational capabilities.

Lisle, IL30+ days ago

Part-time

Molex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.

Addison, IL30+ days ago

p>Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone orders, checking availability of stock and shipping dates, quoting prices, filling order to customer specifications and processing sales data via computer, assisting the outside sales team by preparing price quotes and sourcing products. We aspire to be the best solution for the Industrial customers needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Arlington Heights, IL30+ days ago

$51,040–$57,420 Per Year

p>We'd love to hear from you if:

We expect you to have a High School diploma or GED You will have well-polished written communications and verbal skills Two years' experience preferred within an office setting and multi-line phone system Bilingual ability (English/Spanish) verbal and written skills are preferred Must be proficient in all Microsoft Office tools (Excel, Word, Outlook, etc.).

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.

Arlington Heights, Illinois30+ days ago

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From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits.

Wheaton, Illinois7 days ago

p>Publishing Ministry Commitment:

Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. The ideal candidate is familiar with Excel, has excellent communication and multitasking skills, a positive attitude, is a self-starter, and has a strong work ethic.

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Customer Service Manager Jobs in Palatine, IL

Customer Service Manager CirrusLabs

Customer Service Manager EDI Staffing

Customer Service Manager nVenia

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Illinois Tool Works Inc

Customer Service Manager Signode Industrial Group LLC

Customer Solutions Manager Linde plc

Customer Service Manager International Workplace Group Plc

Customer Service Manager Sterling Engineering, Inc.

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager Greif Inc

CUSTOMER SERVICE MANAGER Compass Group North America

AVP Customer Service Manager National Specialty Lending Old Second Bancorp Inc

Customer Service Manager FXI Inc

Customer Service Manager - Remote - West Region Summit School Services

Customer Services Manager Amorim Cork Solutions

Customer Service Manager - State Farm Agent Team Member Kevin Navarro - State Farm Agent

Customer Service Manager QC Industries, LLC

Customer Service Manager - State Farm Agent Team Member Mae Trongkamsataya - State Farm Agent

Customer Service Manager - State Farm Agent Team Member Alejandro Pizarro - State Farm Agent

Customer Service Manager - State Farm Agent Team Member Saul Lopez

Customer Service Manager - State Farm Agent Team Member Eddie Vargas - State Farm Agent

Customer Service Manager - Chicago, IL Compass Group North America

Customer Service Manager II - Bloomingdale, IL Compass Group North America

Customer Service Manager - State Farm Agent Team Member Saul Lopez - State Farm Agent

Customer Service Manager - State Farm Agent Team Member Colin Fane - State Farm Agent

Senior Customer Account Manager RJW Logistics Group

Sr. Manager - Service Center of Excellence Burroughs Inc.

Operations/Service Manager III Burlington Coat Factory of TX

Customer Service Manager American Industrial Transport Inc

MANAGER IN TRAINING AutoZone Inc

Retail Customer Service Manager RJW Logistics Group

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Customer Service Supervisor PetSuites

Store Manager - 7240 Extra Space Storage Inc

Store Manager - 6297 Extra Space Storage Inc

Part Sales Manager – Part Time AutoZone, Inc.

Customer Service Team Lead AptarGroup Inc

Customer Service Representative - Onsite - Crowley, TX Summit School Services

Customer Service Representative - Onsite - Jacksonville, FL Summit School Services

Customer Service Representative - Onsite - Aurora, IL Summit School Services

Customer Service Representative Robert Bosch GmbH

Customer Service Specialist, Senior Westell Technologies Inc

Customer Service Manager Rehrig Pacific Co

Customer Service Supervisor Molex

Customer Service Representative DXP Enterprises Inc

Customer Service Representative Sonoco Products Co

Customer Service Representative Sonoco

Customer Service and Operations Representative Crossway

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