Customer Account Manager - Industrial Distribution and Manufacturing TCH IndustriesCustomer Account Manager - Industrial Distribution and ManufacturingBrooklyn Heights, OHFull timeYour primary responsibility is Vendor Managed Inventory (VMI): you own the full cycle of your assigned accounts, from scheduled site visits and physical stock counts to replenishment coordination, discrepancy resolution, and continuous relationship building. Their team includes certified specialists in hose and fitting assembly specification, lubrication system design, pumping and dispensing systems, spray finishing, and factory-authorized service and repair.
NewLicensed Salon Manager Sport ClipsLicensed Salon ManagerMacedonia, OH$55,000–$80,000 / hourSee Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Your Tips Matter – Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn.
NewCorporate Account Manager Ecolab Inc.Corporate Account ManagerCleveland, OH$142,100–$213,200 / yearWe work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewArea Manager - Water Ecolab Inc.Area Manager - WaterCleveland, OH$135,400–$203,000 / yearWe work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewRegional Land Survey Field Manager Exacta Land Surveyors LLCRegional Land Survey Field ManagerCleveland, OH$70,000–$80,000 / yearUnder the supervision of an assigned Director, the Regional Field Manager will lead and manage field survey teams in an assigned market and will be responsible for obtaining and maintaining required equipment and supplies. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.
Architectural Project Manager Integrity Technical ServicesArchitectural Project ManagerCleveland, OH$100,000–$140,000 / yearFull timeThis is a full-time, permanent leadership role designed for an architect who excels at balancing design integrity with rigorous project management and client advocacy. A premier Cleveland-based architectural firm to recruit a high-caliber Registered Architectural Project Manager.
District Manager - Cleveland Clinic AramarkDistrict Manager - Cleveland ClinicCleveland, OH$140,000–$150,000Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
NewAssistant Sales Manager MillcraftAssistant Sales ManagerIndependence, OHYou will learn the business by working alongside experienced sales leaders across multiple regions, supporting Account Managers, building customer relationships, and gaining exposure to the many parts of our business that drive long-term success. As an Assistant Sales Manager, you will travel (50%) throughout the Millcraft footprint to shadow Sales Managers, participate in customer meetings and ride-along's, support business development efforts, and learn how different markets, customers, and teams operate.
Region Manager PenskeRegion ManagerBeachwood, OHFull timeInstill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness, Actively participate in the development and effective execution of location strategies and performance goals, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Provides opportunities for associates to work on meaningful projects to increase knowledge sharing and development, Interview and hire salaried associates up to Region Manager level, Develop, mentor and promote strong performers at all levels of operations, Exemplify the Penske culture and commitment to integrity and code of ethics.
Senior Supply Chain Manager PenskeSenior Supply Chain ManagerBeachwood, OHFull timeWillingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewIntellectual Disabilities Program Manager Connections In OhioIntellectual Disabilities Program ManagerCleveland, OHFinal authorization on staffing schedules to ensure that staffing schedules and ratios are meeting the prescribed need per the approved ISP. We are seeking an energetic and creative Intellectual Disabilities Program Developer to oversee the training, program development, and operation of several sites in Cuyahoga County.
Shift Manager - Store 62 - Greenville Country FairShift Manager - Store 62 - GreenvilleCortland, OHOverview: Have you been in an entry-level position within the retail, restaurant, or convenience store business? Shift Manager is an excellent introduction to store management at Country Fair.
NewSite Manger Ecolab Inc.Site MangerCleveland, OH$81,200–$121,700 / yearWe work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power, and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. .
Customer Service Manager Martin Marietta Materials IncCustomer Service ManagerCleveland, OH$100,000–$130,000 / yearp>In addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.
Federal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteOHRemote$100,000–$110,000 / yearp>Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Customer Service Manager Cooperidge Consulting FirmCustomer Service ManagerMentor, OhioTo ensure total success, you will spend your initial three months immersed in the "Sales Rep" function to master our proprietary systems and operational cadence before transitioning into full management of the department. Team Leadership: Manage and mentor a team of Sales Representatives and Senior Sales Representatives through active coaching and performance feedback.
Customer Service Manager Famous SupplyCustomer Service ManagerChagrin Falls, Ohiop>Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. You lead a team focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement.
Customer Service Manager - CLE Airport PrimeFlight Aviation Services IncCustomer Service Manager - CLE AirportCleveland, OHli>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
NewFederal Reserve Financial Services Manager, Operations Customer Testing Services The Federal Reserve SystemFederal Reserve Financial Services Manager, Operations Customer Testing ServicesCleveland, OHFRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerCleveland, OHYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerSouth Euclid, OHTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Service Manager - Industrial Distribution - Platinum Accounts OTC Industrial TechnologiesCustomer Service Manager - Industrial Distribution - Platinum AccountsOakwood Village, OHOhio Transmission & Pump is a division of OTC Industrial Technologies — one of the largest industrial distribution and service companies in the U.S. Our West Chester, OH team serves customers across automation, motion control, and fluid handling with deep technical expertise and a strong service culture. Own platinum & key accounts: Serve as the senior escalation point, participate in customer meetings and site visits, and leverage deep customer knowledge to deliver targeted service solutions.
Customer Service Manager _ Inertial Aerospace HEICO CorporationCustomer Service Manager _ Inertial AerospaceHighland Heights, OHSince joining HEICO in 2001, the company has continued to support the industry through innovation, service excellence, and operational reliability. With decades of aviation industry experience, Inertial Aerospace is a recognized leader in inertial navigation and avionics equipment repair.
Customer Success (Operations) Manager Homecare Software Solutions LLCCustomer Success (Operations) ManagerOH$100,000–$120,000 / yearOur employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The Customer Success (Operations) Manager will work with clients beginning in implementation and continuing in the live environment, consult on best practices for leveraging our SaaS solution, and offer additional products/services when needed.
Customer Experience Manager -PT The Michaels Companies IncCustomer Experience Manager -PTBeachwood, OH$13–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerBeachwood, OH$13–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Five Below IncCustomer Experience ManagerWarrensville Heights, OHp>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Success Manager - Enterprise BrightEdge Technologies IncCustomer Success Manager - EnterpriseCleveland, OH$80,000–$100,000 / yearIf you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. Were excited about you if you have: 4-7 years of direct Account Management experience and a minimum of 3 years in an Account Management or Customer Success role focusing on renewal and expansion of existing Enterprise level business.
Business Analytics Manager - Marketing & Customer Analytics The PNC Financial Services Group IncBusiness Analytics Manager - Marketing & Customer AnalyticsCleveland, OH$100,100–$204,490 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Talent Manager (Administrative & Customer Support) Robert Half IncTalent Manager (Administrative & Customer Support)OHThey allow us to measure website traffic, monitor performance, and improve the user experience by analyzing which pages are most popular and identifying potential issues. By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Customer Service Supervisor Applied Medical Technology IncCustomer Service SupervisorOHSince 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one.
Event Services Client Account Manager Allied UniversalEvent Services Client Account ManagerCleveland, OHAccount managers also build, improve, and maintain relationships with clients and employees, develop and retain staff, and coordinate needed support services and solve problems to effectively run the account and event operations. Capably utilize ABI and WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
Program Manager (Customer Experience Transformation) The Lubrizol CorpProgram Manager (Customer Experience Transformation)Wickliffe, OHFor nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. This role is critical in driving cross-functional alignment, ensuring disciplined program execution, and delivering measurable improvements in productivity, cost efficiency, and customer experience.
Business Relationship Manager for Motion & Control Technology Customer Tata Consultancy Services LtdBusiness Relationship Manager for Motion & Control Technology CustomerCleveland, OH$175,000–$200,000 / yearThe ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to identify / build solutions for business opportunities and enhance value for clients. Key Responsibilities: Lead, Grow and Manage - Engineering, Manufacturing and IOT Solutions and Services across this Motion & Control Technology Customer including but not limited to Manufacturing transformation, Edge to Cloud IoT platforms/ applications and entire product life cycle management services.
NewCUSTOMER SERVICE REPRESENTATIVE Health aideCUSTOMER SERVICE REPRESENTATIVECleveland, OHResponsibilities: Assisting in day-to-day operations: scheduling appointments, returning calls, responding to inquiries, verifying all required paperwork is provided by delivery pickup repair staff, monitoring communications from customers, creation of files for delivery/ service. Our products include a wide selection including power and manual wheelchairs, walkers, bathroom safety equipment, ramps, vertical lifts, stair lifts and vehicle lifts.
Customer Success Manager - Renewals Rockwell Automation IncCustomer Success Manager - RenewalsMayfield Heights, OHRemote$79,440–$119,160 / yearBehind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. As a Renewal Specialist, you support the renewal execution of customer contracts and subscriptions, partnering with Customer Success Managers, distributors, and internal teams to ensure timely and accurate renewals across the portfolio.
Customer Success Manager - Healthcare UiPath IncCustomer Success Manager - HealthcareOHLeverage your previous experience working directly in or advising for core functions of a health system, preferably but not limited to Revenue Cycle Management, Patient Access, or Clinical Operations, to identify and pursue automation opportunities that are high-impact to your customer and scalable across your portfolio. The CSM orchestrates cross-functional teams across UiPath and customer organizations to ensure customers achieve their desired outcomes, maximize platform adoption, and identify opportunities for continued growth.
Customer Success Manager LongTail Ad Solutions IncCustomer Success ManagerOHThe Opportunity: The Customer Success Manager (CSM) is a highly skilled, customer facing professional who will engage with newly signed and existing customers, educate them on total JW Product solutions and ensure a smooth utilization of the JWX technology and drive overall adoption. They will act as a trusted business advisor for each customer - develop a deep understanding of the customers business strategy and goals, their intended use of video as part of that strategy, and how our product offering support fits within this business context.
NewCustomer Service Representative Oldcastle BuildingEnvelopeCustomer Service RepresentativeCleveland, OhioFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. The Customer Service Representative is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager.
NewCustomer Service Representative OldcastleCustomer Service RepresentativeCleveland, OHFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal,learn, and play. The Customer Service Representative is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager..
Program Manager, Customer Migrations (Remote) Cengage Learning IncProgram Manager, Customer Migrations (Remote)OHRemote$67,000–$87,100 / yearThrough exclusive access to National Geographic Learning, Big Ideas Learning, Gale, Thorndike Press and Cengage curriculum and technology, it engages learners in core subjects and career pathways-empowering educators and inspiring student success. Create unified schedules, manage dependencies, and track progress across multiple workstreams - product data/setup, physical inventory, customer entitlements, content migration/product availability, technology releases.
Customer Relationship Manager Allegion PlcCustomer Relationship ManagerOHThis role is highly customer-facing, requiring strong communication skills, attention to detail, and the ability to coordinate between customers, distributors, branches, and field technicians to meet service level agreements (SLAs) and exceed customer expectations. Upload customer approvals into Field Services, add detailed notes, update reports, notify customers of new ETAs, and communicate approvals to branches or distributors.
Service Manager WEISS North America, Inc.Service ManagerWilloughby, Ohio$65,000–$85,000Pay Range: $65,000 - $85,000 Job Responsibilities:Provide exceptional service and customer support during field visits by addressing technical issues, ensuring proper equipment function, and delivering a positive customer experience. Desired Skills & Experience:Associate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Technology, or a related technical field or equivalent hands-on experience in field service/technical support.
Senior HR Manager (Field Services) Hybrid Steris PlcSenior HR Manager (Field Services) HybridMentor, OH$122,187.50–$140,000 / year10 years of progressive HR Business Partner experience in a variety of HR areas including talent acquisition, talent management, talent development, succession planning, training, employee relations, organizational development and design, and other aspects of HR service delivery. This role drives talent acquisition, talent management, leadership development, organizational effectiveness, workforce planning and reporting/analytics, while championing key HR initiatives to support both leaders and associates.
Guest Services Manager, Tinkham Veale Center Case Western Reserve UniversityGuest Services Manager, Tinkham Veale CenterCleveland, OHMake sure all reservations in the Event Management System (EMS) have full details with regards to setup needs, equipment, audio/visual requests, catering, parking, and additional services. Ensure a safe, clean, well-maintained, and healthy space for guests and address or appropriately escalate inappropriate or unsafe issues immediately.
Customer Success Manager (Strategic Accounts) Harris Computer SystemsCustomer Success Manager (Strategic Accounts)Ohio, OHYou will work closely with Sales, Client Services, and Technical teams to ensure customers receive value, issues are addressed quickly, and opportunities for growth are identified. As the primary point of contact for strategic customers, you will act as a trusted advisor, internal advocate, and first line of defense for customer needs.
Catering & Premium Service Manager - Huntington Bank Field AramarkCatering & Premium Service Manager - Huntington Bank FieldCleveland, OH$60,000–$70,000 / yearLearn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Service Operations Manager Schindler Holding LtdService Operations ManagerCleveland, OHThe Service Operations Manager should provide management of company's activities and functions relating to the ongoing repair, maintenance and retention of all products existing within our portfolio as well as partnering as necessary with the General Manager - Service to support any acquisition and recovery efforts for units outside our portfolio within an assigned geographic span. Responsible for managing, mentoring and leading a team of Field Superintendents and Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the service team to meet required financial targets/metrics and performance KPIs.
NewFood Service Assistant Manager CrossAmerica Partners LPFood Service Assistant ManagerBeachwood, OHp>Position Description: The Food Service Assistant Manager will assist in overseeing food preparation, team management, inventory control, and customer service to ensure the smooth and efficient operation of the food service area. Wildcat LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual''s known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship.