Customer Service Manager Bi-Mart CorpCustomer Service ManagerOR$21.40–$24.05 / hourOur Customer Service Manager's daily tasks include prompt and friendly service to our customers, precise handling of customer transactions, ensuring cashiers receive all required breaks, and working closely with store management to build teamwork and pride of ownership within the store. Other responsibilities can including; inventory replenishment, ensuring that check stands are clean & well-stocked, helping train new employees on front-end responsibilities, and managing BOPIS fulfillment.
Customer Service Manager - State Farm Agent Team Member Anthony Kondos - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPortland, OR$50,000–$75,000 / yearAs a Customer Service Manager - State Farm Agent Team Member with Anthony Kondos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager - State Farm Agent Team Member Chad Elder - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPortland, ORWe are seeking a Office Manager at Chad Elder State Farm to oversee operations, support team members, and ensure exceptional client experiences. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Customer Service Manager - State Farm Agent Team Member Aubrey Nielsen - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPortland, ORAs a Customer Service Manager with Aubrey Nielsen State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager - State Farm Agent Team Member John Proctor - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPortland, ORSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Customer Service Manager - State Farm Agent Team Member Chad Humphrey - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPortland, ORYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As an account manager with State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Salem, ORCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
Customer Service Manager - State Farm Agent Team Member Kristopher Housh - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberPortland, OREnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a Customer Service Representative with Housh State Farm Agency, you will create exceptional customer experiences that contribute to the growth and success of our insurance agency.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceTigard, ORWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewManager Medical Customer Service Moda HealthManager Medical Customer ServiceMilwaukie, OR$78,911.43–$98,639.28 / yearThis role develops and maintains customer service policies, procedures, and guidelines for multiple lines of business in Oregon, Alaska, Idaho, and Texas: • Commercial medical groups, including ASO and fully insured groups. Works cooperatively companywide with Claims, Membership Accounting, Marketing, Operations, Healthcare Services, Compliance, and Sales and Service Management.
NewStore Manager (Sales, Customer Service) Freeway Insurance Services AmericaStore Manager (Sales, Customer Service)Eugene, ORIn the Sales Manager role, you will be working directly with the sales staff to assist in closing sales, actively participate in vehicle price negotiation, appraise incoming vehicles, sell finance products, conduct Finance Manager roles including getting deals financed, paperwork, contracts in transit, conduct sales meetings and trainings and supervise sales staff ensuring policy and procedure compliance. Ideal candidate will be detail oriented, well organized, complete work in a timely fashion, have superior customer service and communication skills, be able to maintain a high level of discretion and confidentiality and of course want to treat our clientele with the utmost respect.
Customer Service Center Manager Suburban PropaneCustomer Service Center ManagerTigard, ORHeadquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. **Responsibilities** + Manage all aspects of the CSC's profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention + Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance + Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations + Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention **Why join the Suburban Propane team?**
NewStore Manager (Sales, Customer Service) CostulessdirectStore Manager (Sales, Customer Service)Eugene, ORThe Perfect Match:Personal Lines or Property and Casualty license (preferred, not required)Bilingual in English and Spanish (preferred)A 2‑ or 4‑year college degree, or equivalent combination of education and experiencePrevious experience leading, coaching, and mentoring successful sales teamsStrong understanding of fiduciary duty with high levels of integrity and ethicsAbility to build lasting relationships with customers and team membersAn ambitious, motivated mindset with a desire for advancementExcellent written and verbal communication skills**The pay range disclosed reflects a good faith estimate of total compensation for full‑time employees at the time of hire. Sign-On Bonus Opportunity of up to $4,000*Pay Range:$55,000 – $125,000 / year **Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerBeaverton, ORYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Store Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Portland, OR$55,000–$125,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. As Store Manager, you'll lead a team of sales professionals, deliver exceptional customer experience, and drive results that directly impact your career and earning potential.
NewCustomer Service Representative and Production Manager A to Z MediaCustomer Service Representative and Production ManagerPortland, ORFull timeWe work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support. You will be tracking and driving the process from end to end which includes: - Working with internal art department trafficking jobs through design/proofing stage.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerNewberg, ORTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Part Time - Customer Service - Self Storage Manager Public StoragePart Time - Customer Service - Self Storage ManagerPortland, ORTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewCustomer Manager (Natural Channel) Acosta GroupCustomer Manager (Natural Channel)Portland, OR$65,000–$66,000 / yearOur sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. In-Store Presence : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
NewCustomer Manager (Natural Channel) AcostaCustomer Manager (Natural Channel)Portland, OROur sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. In-Store Presence : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
Customer Support Manager - Americas Tomra Systems ASACustomer Support Manager - AmericasPortland, OR$110,208–$137,760 / yearAs our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service Excellence. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
Manager, Customer Technical Support Steris PlcManager, Customer Technical SupportORRemote$85,000–$105,000 / yearAdditional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support team has all resources needed to perform their responsibilities effectively and efficiently. The Manager of Customer Technical Support and implementations oversees a team of 20-30 Technical Support Specialists (Tier 1 through 3) who support Customers using the STERIS Sterile Processing Workflow software.
Customer Experience Manager (Nights and Weekends) The Michaels Companies IncCustomer Experience Manager (Nights and Weekends)ORPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceEugene, ORJob Summary PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:People Leadership Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Success Manager Clayton Homes IncCustomer Success ManagerHermiston, ORCustomer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to provide value-added services, which supports sustainable growth and brand loyalty. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes.
Customer Success Manager Franklin Electric Co IncCustomer Success ManagerCanby, OROur vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Support Service Account Manager / Service Advisor Albany, OR Gordon Truck Centers, Inc.Support Service Account Manager / Service Advisor Albany, ORAlbany, ORHelping customers satisfy their transportation needs since 1986, GTC is an expanded network of 19 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft, Western Mountain Bus, and Freightliner of Hawaii. Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.
Customer Success Manager, SMB Fullpath LtdCustomer Success Manager, SMBPortland, ORRemoteAs an Customer Success Manager, you will have the opportunity to build meaningful relationships with our clients, play a crucial role in achieving our business goals, and work in a data-driven environment. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses.
OR1 Customer Success Manager KARL STORZ Endovision IncOR1 Customer Success ManagerOregon, ORRemoteThis role leads the regional effort to ensure timely, accurate Operating Room installations with a strong focus on customer success and satisfaction, and works to maintain continuous alignment with the service and deployment teams to ensure a best-in-class experience. The Customer Success Manager plays a critical role in managing the overall growth, effectiveness, and profitability of Operating Room installation projects within their region while delivering world-class customer service.
Senior Manager, Global Strategic Accounts Customer Success Trimble IncSenior Manager, Global Strategic Accounts Customer SuccessLake Oswego, OR$114,800–$162,000 / yearWhat Makes This Role Great: In this role, you will define our Strategic Account Model and establish best practices for our top-tier strategic accounts, directly influencing customer adoption, expansion, and retention in the construction technology space. Workflow Manager, MEP Construction, Construction Technology, AECO, Project Management, Customer Success, Connected Workflows, Trimble Construction One, Technical Account Management, Software Implementation.
Senior Manager, Customer Insights ( Onsite-Portland Oregon) SymphonyAI LLCSenior Manager, Customer Insights ( Onsite-Portland Oregon)Portland, ORRemoteAs a Senior Manager, Customer Insights, you will be the dedicated consulting presence inside one of our grocery retail clients - working alongside category managers, merchant teams & leaders to translate customer data into decisions. SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management.
NewCustomer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerSalem, OR$18–$19 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Regional Manager, Customer Success (West) EltropyRegional Manager, Customer Success (West)Portland, OregonRemoteCommunity Banks and Credit Unions use Eltropy to communicate with consumers via text, video, secure chat, co-browsing, screen sharing, and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing, and other contact center capabilities. You'll carry accounts alongside your team, be present for high-stakes executive conversations and escalations across the West, and develop your CSMs through proximity - not distance.
Sr. Customer Success Manager F5 IncSr. Customer Success ManagerSalem, OR$114,400–$171,600 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
Sr. Customer Support Manager Motorola Solutions IncSr. Customer Support ManagerOregon, OR$80,000–$110,000 / yearBachelors Degree OR 4+ years of experience in one of the following: Motorola Solutions products, customer service, customer support, people management, sales support, account management, or public safety experience. Coordinate with Motorola Solutions Project Managers to ensure a seamless transition from the project implementation phase to warranty support and ongoing service delivery.
Customer Success Manager Trimble IncCustomer Success ManagerLake Oswego, OR$69,000–$95,100 / yearYou will make a tangible impact on global industries using cutting-edge technology, helping local governments and utilities thrive by driving digital transformation and ensuring essential public infrastructure is managed with absolute precision. What Makes This Role Great: In this role, you will be the primary strategic architect for our local and county government partners, directly influencing how cities and counties manage critical infrastructure and shaping the future of GIS-centric community development.
Customer Enablement Manager, West Evolv Technologies IncCustomer Enablement Manager, WestPortland, OR$73,000–$117,000 / yearLead the enablement workstream that ensures customers achieve the outcomes required for renewal, including validating success criteria with decision-makers, reinforcing business value with champions, and ensuring all stakeholders are informed, trained, and confident in their ability to operate and sustain their systems. You will work alongside Senior Customer Enablement Managers and the broader CX team in helping customers onboard successfully, adopt consistently, operate confidently, and realize meaningful outcomes from their investment.
Manager, Page Wide Industrial Customer Assurance- Data Pipeline & System Test Engineering HPManager, Page Wide Industrial Customer Assurance- Data Pipeline & System Test EngineeringCorvallis, OregonThe role partners deeply with R&D, Services, Product Management, Operations, and IT to ensure that data pipeline, test strategies, and customer feedback mechanisms work together to reduce escapes, accelerate learning, and continuously improve press reliability, serviceability, and customer satisfaction. The mission of the PWI CA DataPipeline and System Test team is to deliver end-to-end system quality for the SW of PageWide Industrial presses by connecting system validation, customer escalations, and trusted analytics into a closed feedback loop from field signal to engineering action.
NewPortland Legal Support Manager (Legal Support Services Supervisor 1) State of OregonPortland Legal Support Manager (Legal Support Services Supervisor 1)Portland, OR$4,868–$7,537Initial Posting Date: 06/25/2026Application Deadline: 07/02/2026Agency: Department of JusticeSalary Range: $4,868 - $7,537Position Type: EmployeePosition Title: Portland Legal Support Manager (Legal Support Services Supervisor 1)Job DescriptionThe Child Advocacy and Protection Division (CAPD) is seeking a Legal Support Manager (Legal Support Services Supervisor 1). You will become a part of the Northern Region Leadership Team and will play an essential role in the division to provide legal services to the Oregon Department of Human Services Child Welfare Division branches served out of the Portland office.
Resident Services Manager Cardinal Group Holdings LLCResident Services ManagerCorvallis, ORUtilize Cardinal leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceCorvallis, ORPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
NewSenior Store Manager: Lead Team & Customer Experience Spencer GiftsSenior Store Manager: Lead Team & Customer ExperienceEugene, ORAssistant Manager – Abby's Restaurant (Pearson, NE)The Assistant Manager's primary purpose is to assist in supervising and directing daily operations of Abby's Restaurant to assure quality food, sanitation, beverage preparation, and customer service. Brand Ambassador / Personal Trainer – Crunch FranchiseAs a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention.
Principal Product Manager, AI & Cloud Media Services, AWS Elemental Media Services Amazon.com IncPrincipal Product Manager, AI & Cloud Media Services, AWS Elemental Media ServicesPortland, ORIn the Principal PMT role, you will lead cross-functional teams, develop the long-term roadmap/vision for strategic service initiatives and define new features to meet emerging customer needs. AWS Network Services needs an experienced trailblazer in our Elemental Media organization to help us define product strategy and accelerate adoption of our services in the cloud.
Customer Success Manager AutoStore Holdings LtdCustomer Success ManagerSalem, ORTasks & Responsibilities: Act as a key point of contact and trusted resource for customer operations, also engaging partner distributors and AutoStore internal subject matter experts, to collaboratively and proactively support customer operational goals and site health. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships, ensuring their success and maximizing the value they receive from our AutoStore solutions.
Customer Success Manager, Forma Autodesk IncCustomer Success Manager, FormaOR$75,600–$135,520 / yearWe're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth customers with significant expansion potential. Scaled Engagement with Strategic Focus: Manage a portfolio of mid-market/emerging customers using a hybrid of tech-touch and targeted high-value interactions.
Customer Accounts Manager Aaron's IncCustomer Accounts ManagerNorth Bend, OR$17–$17.75 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesBeaverton, ORYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesBeaverton, ORYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Dining Services Department Manager Healthcare Services Group IncDining Services Department ManagerEugene, OR$58,000–$62,000 / yearJoin Healthcare Services Group (HCSG) as a Dining Services Department Manager, leading the dining department at a long-term care facility. If you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
NewDining Services Department Manager (CDM Qualified) Healthcare Services Group, Inc.Dining Services Department Manager (CDM Qualified)Eugene, Oregon$58,000–$62,000 / yearOverview: Join Healthcare Services Group (HCSG) as a Dining Services Department Manager, leading the dining department at a long-term care facility. Benefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.