p/>The Airport Shuttle Supervisor position is responsible for coordinating, executing, reporting daily operations of the shuttle bus service, and giving direction, motivation, and guidance to Bus Operators and Fueler/Cleaners. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.
Maintain customer relationships and act as point-of-contact for customers to deliverconsistent, coordinated customer experience (i.e.regular visits, high-quality presentations, quarterly business reviews, customer summits, networking opportunities). Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Queens Village, NY30+ days ago
As a Customer Service Manager - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Yorktown Heights, NY3 days ago
You will serve as a culture carrier and service champion—driving a positive, solution-oriented environment while overseeing and developing a high-performing team of Customer Service Representatives. Working Conditions:
This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.
Key Responsibilities: • Lead, mentor, and coordinate the Customer Service team to consistently deliver outstanding, brand-aligned customer experiences • Champion clear communication, accountability, and engagement to achieve and exceed customer satisfaction goals • Foster continuous professional growth through coaching, feedback, and skill-building initiatives • Identify opportunities to refine customer service processes and policies, driving operational efficiency and service excellence • Oversee accurate and timely processing of internal and customer orders to ensure seamless execution • Collaborate cross-functionally with corporate and store leadership teams to support smooth, unified operations across the organization • Analyze departmental reports and key performance indicators to identify trends, measure performance, and implement strategic improvements • Contribute to broader store and company initiatives that support our continued growth and success. What We're Looking For: High School Diploma or equivalent required Minimum of 4 years' experience in a customer service role within a retail customer-facing environment A detail-oriented professional with a strong commitment to service excellence Proven leadership ability with a track record of motivating, developing, and empowering teams Strong decision-making and problem-solving skills in fast-paced environments A proactive mindset with a passion for continuous improvement and operational advancement Excellent communication skills with the ability to collaborate across all levels of the organization Proficiency in English (speaking, reading, and writing).
You'll also: • Collaborate with transverse teams and helpful colleagues, • Work with innovative strategies and detailed plans that provide sustainable world-class customer experiences, • Progress towards enhancing customer satisfaction and operational excellence, • Benefit from our investment in your development, through award-winning learning. You'll play a pivotal role in elevating the customer journey, ensuring a world-class experience for JFK AirTrain passengers by enhancing safety, streamlining service processes, and leading continuous improvement initiatives.
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Long Island, New York30+ days ago
You’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support.
Hauppauge, NY30+ days ago
Position Overview: To oversee all office daily functions ensuring workflow and employee productivity are maximized to sustain continued agency growth and employee development. Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.