Service Assistant Hendrick Automotive Group CorporateService AssistantPleasanton, CaliforniaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Customer Service Manager -Tracy, CA Branch Oak Valley Community BankCustomer Service Manager -Tracy, CA BranchTracy, CA$65,000–$95,000 / yearServe as a key banking resource for customers and staff, assisting with complex banking needs, lending activities, and branch leadership, including acting as Branch Manager when needed. Proven customer service, sales, and relationship-building skills, including experience identifying customer needs and recommending appropriate banking solutions.
Customer Service Manager S&G Carpet and MoreCustomer Service ManagerSanta Clara, CAFull timeAs a Customer Service Manager, you will visit job site locations to help troubleshoot day-of-installation problems, work ensure a smooth installation experience for the customer, and diagnose/resolve any customer concerns that might arise through service tickets. S&G Carpet and More is the leading floor covering retailer in Northern California with a reputation for high quality products, expert installation, and amazing customer service.
NewCustomer Service Manager Goodwill San Francisco BayCustomer Service ManagerSan Jose, CAPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
Customer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Complex Customer Service Manager International Paper CoComplex Customer Service ManagerGilroy, CA$107,400–$143,200 / yearIn addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Customer Service Manager Recology IncCustomer Service ManagerCASupervises the Customer Service department, including Customer Service Specialists and Supervisors; oversees day-to-day operations of the department to ensure customer satisfaction. Computer programs, including Microsoft Office suite of applications and using data to inform and set priorities and identify challenges/opportunities.
Customer Service Manager Goodwill of the San Francisco BayCustomer Service ManagerSan Francisco, CAPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
NewManager, Customer Service Amkor TechnologyManager, Customer ServiceSan Jose, CA$90,000–$120,000 / yearExcellent verbal and written communication skills is requiredFlexibility to work with multiple teams, including other locationsStrong work ethic with flexibility to work hours to support and meet deadlinesDemonstrated experience having direct customer interfaceProven problem solving skills with an attention to detailAbility to be self-directed and work independently as well as within a team, with strong organizational skillsThis is a career oriented position that requires flexibility with hours to support the business needs and total commitment towards customer servicePrior experience working for multinational manufacturing organizations is desiredDemonstrated experience with SAP or other ERP systems is preferredPrior experience with Salesforce.com or other CRM is beneficialFamiliarity with Lotus Notes is a plusLocation:San Jose, CA. San Jose, CA $94,900.00-$118,600.00 2 weeks agoProduct Manager, Customer Service Platform - USDS Senior Executive and Internal Communications Manager, Global Customer Services San Jose, CA $157,600.00-$236,400.00 1 day agoSan Jose, CA $110,000.00-$120,000.00 5 days agoSan Jose, CA $75,000.00-$95,000.00 5 months agoSanta Clara, CA $65,640.00-$109,200.00 1 day agoLivermore, CA $85,880.00-$123,740.00 3 months agoFremont, CA $8,000.00-$10,000.00 1 month agoWe're unlocking community knowledge in a new way.
Engineering Program Manager, Customer Systems Platform Services Apple IncEngineering Program Manager, Customer Systems Platform ServicesSunnyvale, CAThe ideal candidate brings domain expertise in technical program management in a highly cross functional & multi-faceted business organization, a strong understanding of the evolving customer services & systems interaction paradigm, and the program management discipline to drive multi-workstream initiatives across business units. In this role, you'll partner with world-class engineers and cross-functional teams to identify bottlenecks, instrument and analyze systems for performance and reliability, and deliver scalable, intuitive solutions that elevate how customers connect with Apple.
Customer Experience and Service Ops Manager AMAXCustomer Experience and Service Ops ManagerFremont, CA$100,000–$130,000Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. · Oversee outsourced on-site service delivery, including quotation development, Statement of Work (SOW) definition, and scheduling coordination; ensure seamless communication between customers and service providers.
Customer Service & Sales Manager Madison-DavisCustomer Service & Sales ManagerCupertino, CADeliver professional, high-quality service across all client and internal bank interactions, ensuring an exceptional customer experience. Actively identify cross-sell opportunities through customer profiling during account opening and teller interactions.
Senior Enterprise Customer Success Manager & Service Delivery Lead Palo Alto Networks IncSenior Enterprise Customer Success Manager & Service Delivery LeadPalo Alto, CA$123,000–$200,000 / yearBy partnering closely with client stakeholders and C-suite executives (CISOs, CTOs, CIOs), you will align delivery execution with business milestones to ensure secure, automated workflows drive maximum ROI, predictive churn prevention, and long-term partnership growth. As a Senior Enterprise Customer Success Manager (CSM) & Service Delivery Lead, you will own the end-to-end operational delivery and lifecycle management for Palo Alto Networks' most strategic, high-value enterprise accounts.
Principal Customer Services Program Manager NVIDIA CorpPrincipal Customer Services Program ManagerSanta Clara, CAWhat We Need to See: Bachelor's degree (or equivalent experience) in Electrical, Mechanical, Computer, or Network Engineering, combined with strong program management expertise, including planning, execution, risk management, and delivery of complex technical programs across a global customer base. This is a highly execution-focused role that bridges product engineering, field service, supply chain, and customer operations, ensuring NVIDIA systems remain performant, serviceable, and continuously optimized in live production environments.
Customer Service Team Leader (Front End Support Manager) Whole Foods Market IncCustomer Service Team Leader (Front End Support Manager)San Mateo, CA$25.10–$42.50 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
NewStore Manager: Lead Ops & WOW Customer Service AutoZoneStore Manager: Lead Ops & WOW Customer ServiceSan Jose, CAYou will lead operations, inspire your team, and ensure a high level of customer satisfaction in a dynamic retail environment. Your role includes recruiting and training staff, managing store performance, and driving outstanding service.
Client Account Manager, Large Customer Sales Financial Services Reddit IncClient Account Manager, Large Customer Sales Financial ServicesSan Francisco, CA$135,100–$189,200 / yearProactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
Store Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)CA$65,000–$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerSan Francisco, CAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewCustomer Experience Manager, RMA Service Super Micro Computer IncCustomer Experience Manager, RMA ServiceSan Jose, CA$100,000–$135,000 / yearAbout Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Job Summary: Supermicro is seeking for a Customer Experience Manager, RMA Service to lead and drive the strategic direction of the RMA operations, ensuring seamless execution of warranty service fulfillments and exceptional customer experience.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerSan Francisco, CATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
NewStore Manager: Drive Sales & WOW Customer Service AutoZone de MéxicoStore Manager: Drive Sales & WOW Customer ServiceSan Jose, CAThis high-energy role requires a blend of hands-on leadership and strategic sales management, fostering a successful retail environment where employees and customers thrive. AutoZone de México is seeking a Store Manager in San Jose, California, tasked with leading daily operations and inspiring a team to enhance customer experiences.
NewCustomer Success Manager, Director - Core (Sales & Service) Clouds - TMT Salesforce IncCustomer Success Manager, Director - Core (Sales & Service) Clouds - TMTSan Francisco, CA$171,200–$273,000 / yearExecutive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment. Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer's mission-critical operations.
CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER University of CaliforniaCUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTEROakland, CA$105,000–$115,000 / year30% Customer Service and Compliance: Supports Manager in administering all performance management functions, including but not limited to employee recruitment (i.e., pre-hire screening, interviews and selection, new-hire orientation, onboarding), mid-year and annual performance reviews, coaching, mentoring, training and development, disciplinary action and succession planning. The CUSTOMER SERVICE SUPERVISOR-2 is accountable for supporting their manager along with other unit leaders to ensure inquiries from members, retirees, survivors, beneficiaries and internal constituents are handled efficiently and professionally from start to finish and that all plan data is accurately processed in a timely manner.
Seasonal Customer Service Supervisor (Graphic Design Experience Required) Minted LLCSeasonal Customer Service Supervisor (Graphic Design Experience Required)CASince launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships. At the same time, you will collaborate closely with the Print Quality Supervisor to align on replacement order policies, fulfiller feedback, and ensure your team has the technical training and knowledge needed to diagnose file issues accurately.
Sr. Manager, Customer Account Management Logitech International SASr. Manager, Customer Account ManagementSan Jose, CA$120,000–$205,000 / yearLogitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. This leader will drive AI-enabled planning and execution, foster deep customer-centric partnerships, and champion end-to-end supply chain operations to meet the evolving needs of our retail and etail customers.
Senior Manager, Customer Operations Advanced Micro Devices, IncSenior Manager, Customer OperationsSan Jose, CaliforniaLeveraging these partnerships, the Senior Manager ensures alignment of expectations, drives continuous improvement in operational processes, and effectively resolves issues related to orders, supply, delivery, forecasting, and other key operational areas. The Senior Manager is responsible for coaching and developing employees, while also establishing and tracking performance metrics to continuously improve team effectiveness and operational outcomes.
Customer Success Manager - Medical Devices LumafieldCustomer Success Manager - Medical DevicesSan Francisco, CA$140,000–$160,000 / yearThe CSM will own the complete customer lifecycle from post-sale onboarding through renewals and expansion, serving as the advisor and trusted partner for stakeholders, helping build advocacy within their accounts, and ensuring customers achieve business value from our products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries.
Customer Experience Operations Manager Pillar Lead Maplebear IncCustomer Experience Operations Manager Pillar LeadCARemote$167,000–$176,000 / yearWe are hiring a CX Pillar Ops Manager to own day-to-day operations for one or more consumer support pillars, partnering closely with CX Ops, Vendor Managers, Support Teams, Product Ops, and Business Owners for Instacart Health and Instacart Business. Drive vendor performance across our BPO network in partnership with Vendor Managers: workforce planning, staffing and coverage, QA, calibrations, playbooks, and performance reviews that deliver high-quality outcomes.
Manager, Customer Success Engineering DigitalOcean LLCManager, Customer Success EngineeringSan Francisco, CARemote$125,000–$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
Sr. Customer Success Manager - Merchants Early Warning Services LLCSr. Customer Success Manager - MerchantsSan Francisco, CA$135,000–$155,000 / yearThe role oversees merchant relationship health, building strong cross-functional relationships with customers, and collaborates across Paze and Paze partners, to enable Paze strategies and success at the senior executive level, ensuring these partnerships grow and thrive over time. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers).
Sr. Manager, Customer Success Samsara Inc.Sr. Manager, Customer SuccessSan Francisco, CARemoteYou should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. About the role: The Customer Success team at Samsara partners with customers to drive adoption, deliver measurable business value, and build long-term relationships from onboarding through renewal and advocacy.
Customer Success Manager Suki AI IncCustomer Success ManagerCA$125,000–$150,000 / yearSuki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. This includes building comprehensive content decks, coordinating internal prep meetings, driving value analysis, and presenting key performance insights to both internal leadership and external client stakeholders.
Senior Customer Engagements Manager Cloudflare IncSenior Customer Engagements ManagerSan Francisco, CA$165,000–$200,000 / yearExecutive Preparation & Narrative Development: Build and maintain a library of modular narrative frameworks and talk tracks that help Cloudflare executives move fluidly between technical depth and business-level conversation across any executive-level meeting, including QBRs, executive syncs, strategic reviews, and Executive Briefings. Facilitator-Led Engagement Design: When required, be present in person to host and facilitate Executive-level engagements at the San Francisco EBC, moving the organization away from slide-heavy, one-directional presentations toward meaningful executive-to-executive dialogue.
Product Manager, Customer Support Operations Tesla IncProduct Manager, Customer Support OperationsFremont, CA$112,000–$204,000 / yearYou'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Customer Success Manager, EPM - San Francisco or Austin Pigment SASCustomer Success Manager, EPM - San Francisco or AustinSan Francisco, CA$150,000–$165,000 / yearAs a Customer Success Manager (CSM), youll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software.
Enterprise Customer Success Manager Samsara Inc.Enterprise Customer Success ManagerSan Francisco, CARemoteYou should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Customer Success Manager She's Here To AssistCustomer Success ManagerSan Francisco, CaliforniaOur client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer outcomes, and helping clients get the absolute best out of the company’s product and services. If you’re someone who loves solving problems, enjoys working with customers, and thrives in a collaborative, high-energy environment, this role is for you.
Senior Manager, Customer Experience Technology Navan IncSenior Manager, Customer Experience TechnologyPalo Alto, CA$148,425–$329,900 / yearVendor Management: Act as the primary technical point of contact for third-party vendors, ensuring our stack (AWS Connect, Genesys, etc.) is optimized and cost-effective. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
NewStore Manager: Growth & Customer Excellence Gentle MonsterStore Manager: Growth & Customer ExcellenceSan Jose, CA$80,000–$95,000 / yearA leading global fashion eyewear brand is seeking an experienced Store Manager to develop sales strategies, ensure exceptional customer service, and maintain store conditions in San Jose, California. The ideal candidate has at least 4 years of supervisory experience in retail, strong leadership skills, and a collaborative attitude.
NewStore General Manager: Lead, Grow & Delight Customers Domino's Pizza LLCStore General Manager: Lead, Grow & Delight CustomersOakland, CAA well-known pizza chain in Oakland is seeking an assistant manager who can oversee operations during shifts, manage costs, and ensure exceptional customer service. This position offers valuable experience for career advancement in the pizza delivery industry alongside a dynamic work environment.#J-18808-Ljbffr.
Customer Success Enablement Manager Pigment SASCustomer Success Enablement ManagerSan Francisco, CA$110,000–$145,000 / yearDesign, deliver, and iterate enablement programs for global Customer Success teams, including onboarding, everboarding, product launches, value realization, adoption motions, renewal readiness, expansion identification, executive business reviews, and champion development. Create simple, repeatable frameworks that help CSMs know what great looks like across key customer moments: handoff, onboarding transition, adoption planning, value reviews, risk management, renewal preparation, and expansion discovery.
Security GRC Manager: Customer Trust Enablement Sierra Technologies IncSecurity GRC Manager: Customer Trust EnablementSan Francisco, CAExecutive audiences and customer/prospects representing Sierras security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. This is a role for someone with 10+ years experience and has done this work at depth before: youll turn Sierras underlying security and compliance posture into assets that accelerate revenue, run the trust-building relationships with our customers security teams, and stand up the automation that lets us scale enterprise growth without scaling headcount one questionnaire at a time.
Enterprise Customer Success Manager Gorgias IncEnterprise Customer Success ManagerSan Francisco, CAOur #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. You will guide customers through product adoption, optimization, and long-term success by helping them implement AI-powered workflows, automate support operations, and align Gorgias with their business goals.
Manager, Enterprise Customer Success - Select Samsara Inc.Manager, Enterprise Customer Success - SelectSan Francisco, CARemoteLocation: This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. About the Role: The Select Customer Success team partners closely with Samsara's enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services.
Customer Program Manager - Rack Scale CPU Solutions Advanced Micro Devices IncCustomer Program Manager - Rack Scale CPU SolutionsSanta Clara, CAThe CPM will serve as a key customer-facing program leader responsible for coordinating execution across internal AMD teams, ecosystem partners, ODM/OEM vendors, and direct customer engineering organizations to ensure successful platform development, integration, validation, and deployment readiness. AMD is seeking a highly driven and technically strong Customer Program Manager (CPM) to lead strategic CPU engagements supporting next-generation rack scale platform solutions across hyperscale, AI, cloud, and enterprise customers.
Sr. Product Manager, Customer Identity Tesla IncSr. Product Manager, Customer IdentityFremont, CA$136,000–$264,000 / yearOur team is composed of product managers, business analysts, UX designers, and full stack software engineers, working together to create elegant solutions to complex problems. Coordinate with security, legal and authentication teams to build scalable but impactful solutions to improve customer experience in the identity management capacity.
Customer Success Manager Kastle SystemsCustomer Success ManagerFremont, CaliforniaDevelop cross-functional relationships with Business Development Managers, Project Managers, Field Service technicians, the Client Services team, and the Kastle Operations Center to ensure an exceptional experience for clients with all aspects of their Kastle experience; support these other teams as a conduit to the client. Act as client’s advocate within Kastle and ensure that all aspects of our services are delivered as expected to clients; develop a deep understanding of the client’s security and facilities needs and provide advice on Kastle-centric and industry best practices.
Sr Manager, Customer Marketing SGA Inc.Sr Manager, Customer MarketingSan Francisco, CA$65–$70.20 / hourThis role focuses on the Creators audience segment, with a product focus on mobile applications (Premier, Lightroom, Photoshop) and Adobe Firefly. They balance executional excellence with people management, ensuring their team is delivering high-quality, customer-first work.
Customer Success Manager (US) NanonetsCustomer Success Manager (US)Palo Alto, CaliforniaComfortable operating at a technical level — you don't need to be an engineer, but you need to understand how software integrations work, ask the right technical questions, and credibly represent customer requirements to an engineering or product team. You are expected to drive adoption, surface expansion opportunities, flag risk early, and act as a trusted advisor to the operational teams you work with day to day.