335 Results for

Customer Service Manager Jobs in Midland, MI

Jobs

New!

Mount Pleasant, MI3 days ago

$110,000–$150,000 Per Year

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New!

Saginaw, MI5 days ago

p>Saginaw s P tisserie, a business of HORIZONS Conference Center, is a European-inspired bakery specializing in fabulous pastries, handcrafted desserts and an ever-changing menu of gorgeous gourmet delights that make every day a special occasion.

We are seeking an experienced, entrepreneurial-minded general manager to oversee operations and drive the growth and success of a beloved local bakery with a highly respected reputation for top-notch pastries, tortes and extraordinary confections.

Mt Pleasant, Pennsylvania25 days ago

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Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Midland, MI30+ days ago

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. This role is critical in driving cross-functional alignment, ensuring disciplined program execution, and delivering measurable improvements in productivity, cost efficiency, and customer experience.

Midland, MI30+ days ago

What Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.

Alma, MI30+ days ago

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

Mt Pleasant, PA23 days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

ALMA, Michigan26 days ago

p style="margin-bottom:0in">Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for MyMichigan Health - Alma located in Alma, MI. .

provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department.

MI30+ days ago

The ideal candidate brings hands-on Guidewire expertise, strong leadership skills, and experience managing vendors and cross-functional teams along with a solid understanding of insurance claims processes, cloud platforms, and modern DevOps practices to ensure secure, scalable, and reliable claims technology solutions.

Summary Under limited supervision and with significant independent judgment, coordinates and supervises the activities of application programming, development, quality assurance, and project management functions in information technology by performing the following duties:

Essential Duties and Responsibilities.

Saginaw, Michigan19 days ago

Responsibilities:

(40%)* Maintains positive rapport with employee, physicians, insurance carriers, universities, local community members such as businesses and service organizations, and others to promote MyMichigan’s rehabilitation services and build positive relationships.

Works closely with the other MyMichigan Health Rehabilitation Services Managers to identify strategic initiatives that promote a cohesive system-wide approach, excellent customer service and quality-driven patient care.

Saint Louis8 days ago

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In its efforts to continue moving to a more paperless processing environment, the Government is considering extracting and converting records currently housed in record storage facilities (e.g., National Archives and Records Administration (NARA), Federal Records Centers (FRC), Department of Defense (DoD) managed record facilities, or other Government facilities housing official records).

More specifically, you will oversee our subcontractor taking receipt of source materials, creation of VBMS Manifests/Document Control Sheets, creating a shipment, updating VBMS Manifest/DCSs, boxing and shipping, file and record exception processing.

Midland, MI10 days ago

$134,475–$274,750 Per Year

TTC's business services help clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, tax portal, cloud for enterprise systems, agile resourcing models, risk, provision and compliance.

At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps tax departments pursue a streamlined, transparent, and efficient tax function that enhances the core responsibilities of compliance, reporting and planning, while also positioning tax as a strategic business advisor for the digital era.

Bay City, MI30+ days ago

This role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and builds strong relationships to foster improved dealer retention. Purpose of Job: The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory.

Saint Louis13 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Minimum two (2) years’ work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products.

Saint Louis22 days ago

p>The Senior Client Relations Manager is responsible for overseeing the daily operations and ensuring exceptional client service for our on-site office services centers.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.

New!

Midland, MI5 days ago

Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO).

Overview:

We are seeking an experienced SAP Service Delivery Manager with a strong background in manufacturing, particularly in modules such as MM (Materials Management), WM (Warehouse Management), and PP (Production Planning).

MI30+ days ago

The ideal candidate brings Guidewire experience, strong leadership skills, proven innovation, and technical acumen, along with a solid understanding of insurance processes, cloud platforms, agile, and DevOps practices to ensure secure, scalable, and reliable technology solutions.

Under limited supervision and with significant independent judgment, coordinates and supervises the activities of application development, project management, and employee administration in information technology, by performing the following duties:

Key Responsibilities:

Manage the Guidewire PolicyCenter application and related development functions.

MI17 days ago

$88,600–$163,100 Per Year

li>Serving as a storytelling strategist, advising on optimal ways to communicate the given insights-including determining the right content type(s) for the given insights, and leveraging multimedia or multimodal storytelling and communication skills to develop copy to suit the medium (reports, articles, infographics, videos, dashboards, etc.). Your responsibilities will include:

Leveraging your own subject matter expertise as an editor, as well as your overall business understanding and content skills when collaborating with Deloitte business leaders, internal and external thought leaders, government and public services research professionals, and publishing and marketing colleagues to strategize, develop, and execute research and insights stories on prioritized topics.

Alma, MI30+ days ago

You will also prepare and store food ingredients, assemble food and beverages, check to make sure every order is 100% correct, and maintain a clean and safe work environment. Key responsibilities include greeting all customers, taking orders, handling payments, and thanking customers.

Mount Pleasant, MI30+ days ago

Bay City, MI30+ days ago

$50,000–$60,000 Per Year

p>Begin or continue your automotive career with our Service Team – contribute your talents of being customer focused, computer savvy, and motivated in high-energy environments. We pride ourselves on being unlike any other car dealership in Michigan by providing superior customer experiences and giving back to the community we live in.

Bay City, MI30+ days ago

Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.

Saint Louis19 days ago

As the largest nationwide distributor of specialty tires and tubes, we combine deep industry knowledge with a people-first culture that has earned us national recognition—including being voted "Best Place to Work" by Tire Business Magazine in 2019. You’ll work side-by-side with our experienced Account Managers and Sales Team, gaining insight into the tire distribution business, building valuable B2B experience, and developing skills that can lead to promotions in sales, account management, marketing, or operations.

New!

Saginaw, Michigan5 days ago

$75,000–$85,000 Per Year

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$75,000 - $85,000 a year

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

Position Overview:

As the Operations Manager, you’ll oversee our HVAC installation and service departments, managing day-to-day operations, inventory control and ordering, providing leadership to all crews, and ensuring each job is completed on time, within budget, and with top-tier craftsmanship.

Bay City, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jon Laporte - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Saginaw, MI28 days ago

$19–$32 Per Hour

Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerSaginaw, MIApply nowAuto Care Center Service ManagerSaginaw, MIApply nowAuto Care Center Service ManagerSaginaw, MIApply nowAuto Care Center Service ManagerWM Supercenter #26445825 Brockway RdSaginaw, MI 48638-4474CP-2644-9007Loading map. $19.00 - $32.00/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.

Harrison, MI30+ days ago

The customer service role involves demand planning, order management, customer-facing interactions, geographical interface management, and navigating the complexities of addressing diverse customer needs and operational challenges. File all relevant sales transactions, including purchase orders, order proof lists, order acknowledgments, shipping documents, shipment reports, customer inquiries, and related information.

Alma, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Susan Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed.

New!

Ithaca, MI1 day ago

MI30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Bay City, MI11 days ago

$16–$18 Per Hour

li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

Mount Pleasant, MI30+ days ago

$15–$17.50 Per Hour

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Bay City, MI18 days ago

$15–$17.50 Per Hour

li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Midland, Michigan19 days ago

$20,000–$30,000 Per Year

Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

Mount Pleasant, Michigan19 days ago

Neither Mr. Electric LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Mr. Electric LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

Midland, MI21 days ago

Responsible for acting within assigned delegation of authority to perform SAP transactions (i.e. credits, returns, samples) while adhering to internal controls and SOX compliance. Support customers with their administrative and technical questions (EDI/Capture/MyDuPont), which requires to develop a good understanding and knowledge of the products & services offered by DuPont.

Saginaw, MI30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Saginaw, MI30+ days ago

This leadership role is responsible for managing multiple customer accounts, supporting frontline teams, maintaining service quality, and ensuring customer satisfaction across an assigned territory.

Clean Team Inc. is one of the Midwest's leading commercial cleaning companies, providing professional janitorial services to offices, medical facilities, schools, industrial sites, and commercial properties.

St Louis11 days ago

Remote

Click here to access.

MI30+ days ago

Duties include assisting the Store Manager in providing leadership and direction to the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities throughout the store.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.

Saginaw, MI30+ days ago

li>Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies :

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Midland, Michigan19 days ago

Advocate, mediate, and negotiate, with an emphasis on self-determination for the patient system, to formulate a cohesive plan for maintaining the patient's health status, improving social supports, and moving the patient safely into less restrictive, less costly levels of care according to available resources.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

New!

Saginaw, MI4 days ago

Full-time

p>The Case Manager primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence for individuals with mental illness. Assist consumer to improve quality of life and maintain the highest possible ability to recover and function within the community.

Clare, MI30+ days ago

As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.

Midland, MI15 days ago

Remote

$90,000–$150,000 Per Year

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Keywords: Remote Sales Manager, Work From Home, Virtual Team Leader, Sales Leadership, Insurance Sales Manager, Commission Sales, Team Development, Telesales, Licensed or Unlicensed, Remote Jobs, Financial Services, CRM Sales Management. Whether you’re already managing people or just stepping into leadership, we provide everything you need: a 100% scripted sales process, inbound leads, and a 33% close ratio from set appointments.

Bay City, MI20 days ago

$50,000–$65,000 Per Year

Fast-paced workshop setting with physical demands, including extended standing, lifting up to 75 pounds, and exposure to moderate noise, temperature changes, and shop conditions. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments.

Mt Pleasant, Wisconsin27 days ago

li>Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required).

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience.

Saginaw, MI25 days ago

$46,400–$67,235 Per Year

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Additional requirements of the Retail Assistant Manager include:

Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.

Saginaw, MI30+ days ago

Remote

Valid driver's license Travel Required: Up to 50% (based on specific district size) The selected candidate will be hired at the appropriate level based on experience: Account Manager 6: Minimum 5 years of biotech/pharmaceutical experience required Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred Qualifications: Proven success in product launch sales. Site Name: USA - Michigan - Detroit, USA - Michigan - Grand Rapids, USA - Michigan - Saginaw Posted Date: Apr 23 2026 Account Manager Job Summary: The Account Manager is pivotal in owning the B2B customer relationship in the largest and most complex healthcare delivery networks (e.g.

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Customer Service Manager Jobs in Midland, MI

Tax Manager Jobot

Patisserie General Manager - Bakery/Pastry Leadership Patisserie

Service Center Manager FCX Performance

Program Manager (Customer Experience Transformation) The Lubrizol Corp

Customer Experience Manager, Sr Huntington Bancshares Inc

Customer Care Manager - State Farm Agent Team Member Katie Tobias - State Farm Agent

Automotive Assistant & Service Managers Mavis Tire Supply

Environmental Services / Custodial Operations Manager 1 Sodexo

IT Manager - Portal & Automation Services (Claims) Frankenmuth Insurance

Manager Rehab Services MyMichigan Health

Production Manager - Onsite Conversion Services GD Information Technology

Tax - Manager, Legal Business Services - Technology Deloitte Touche Tohmatsu Ltd

Route Service Manager - CDL Interstate Batteries Inc

Service Manager DH Pace

Senior Site Manager - Office Services GBTS

Sr. SAP Service Delivery Manager Stefanini International Holdings Ltd

IT Manager - Information & Policy Services (Policy) Frankenmuth Insurance

Manager, Editor, Government and Public Services (GPS) Deloitte Touche Tohmatsu Ltd

Customer Service Team Member - KFC (New) - C044001-Alma, MI (Alma, MI) KFC

Customer Service Team Member - KFC (New) - C044013-Mount Pleasant, MI (Mount Pleasant, MI) KFC

Assistant Service Manager Thelen Auto Group

Manager Patient Care Services- Inpatient Rehab McLaren Health Care Corp

Customer Service/ Inside Sales St. Louis Wholesale Tire

Service Manager - HVAC Cogent Talent Solutions

Customer Service Representative - State Farm Agent Team Member Jon Laporte - State Farm Agent

Auto Care Center Service Manager Walmart Inc

CUSTOMER SERVICE SPECIALIST I TE Connectivity plc

Customer Service Representative - State Farm Agent Team Member Susan Smith - State Farm Agent

Customer Service Team Member - KFC Taco Bell

Customer Experience Manager-Birch Run Premium Outlets Victoria's Secret & Co

Pharmacy Customer Service Associate Walgreen Co

Customer Service Associate Walgreen Co

Customer Service Associate - Temporary Walgreen Co

Inside Sales/ Customer Service Representative Glass Doctor

Customer Service Representative Mr. Electric

Customer Service Representative DuPont de Nemours Inc

Part Sales Manager - Part Time AutoZone Inc

Part Sales Manager - Full Time AutoZone Inc

Area Manager Clean Team

Night Warehouse Manager Breakthru Beverage Group

Store Sales Manager Tractor Supply Co

Area Manager Caravan Facilities Management LLC

Case Manager RN MyMichigan Health

Case Manager - Saginaw County Hope Network

Store Manager Tractor Supply Co

Sales Manager - Virtual InsuraTec

Automotive Retail Assistant Manager Belle Tire Distributors Inc

Manager Trainee J.B. Hunt

Travel Center Assistant Manager Pilot Travel Centers LLC

Account Manager - Detroit, MI GSK plc

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