UNKNOWN

FEED

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Food Service Director. From managing operations and developing your team to analyzing sales trends and driving profitability, your leadership shapes both the customer experience and the department's success.

Hy-Vee

Hy-Chi Department Manager

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May perform additional job duties as time permits, such as: developing and presenting performance metric reports with a review of findings with Attending Physicians, Directors, Managers and Chiefs; service on committees; maintains relationship with third party billing companies to ensure continuous excellence in services; fosters relationships with affiliates related to coding and compliance. Monitors, proposes, and minimizes billing and coding operational inefficiencies by reviewing accuracy and production levels and communicating data analysis on audit trends, scrubber data, government audit requests, denials/appeals as well as developing and implementing corrective action plans for setting performance targets.

YEAR

Lahey Hospital and Medical Center

Coding & Compliance Manager, Surgery

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Lead a multidisciplinary operations organization consisting of multi-cloud engineers, network engineers, Site Reliability Engineers (SREs), and Tier 2/3 service desk personnel supporting more than 60 mission-critical DoD applications and systems. Serve as a key operational leader and customer interface, building strong customer relationships, addressing evolving mission requirements, ensuring service satisfaction, and supporting business growth and new task order opportunities.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Leidos Holdings Inc

Deputy Operations Manager

We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply.

At Wolters Kluwer, we excel at creating content solutions for use in a professional context in the fields of health, corporate services, finance, tax, accounting, law, regulation, and education. We are professionals serving professionals and are committed to delivering essential content, software, and services to help our customers make their most critical business decisions. Utilizing the latest in information technology, we ensure that our customers have the solutions they need, when they need them, and in the media best suited to their requirements. When we achieve this, we deliver on our goal of being the market leader in content in context. Partners in Innovation Wolters Kluwer professionals are continuously engaged in an ongoing exchange of expertise and ideas with our customers about their work. This partnership in innovation is at the heart of meeting our commitment to the lawyers, doctors, nurses, tax advisors, teachers, and business executives we serve. Knowledge of their professional workflows and the ability to apply emerging technologies to make them more efficient and productive are at the heart of this partnership. Leading Positions and Brands Strong market positions are very important to our business strategies at Wolters Kluwer, and we value the leading positions we hold in most of our markets. Across all of our markets, we own strong, enduring brands in North America such as Adis International, Aspen Publishers, Bankers Systems, CCH, ClineGuide, CT Corporation, Kluwer, Facts & Comparisons, IFI Claims, Lippincott Williams & Wilkins, Loislaw, Medi-Span, Ovid Technologiesand Skolar. These brands have promised and delivered high quality information for decades, and we are committed to continuing to do everything necessary to earn, retain, and expand leadership positions in our selected markets.

Wolters Kluwer N.V.

Manager, Fulfillment

We are hiring a Senior Manager, Knowledge Engineering & AI Agent Enablement to serve as product owner for two connected capabilities at the core of Sonos Care's AI transformation: the structured, machine-ready knowledge that autonomous agents and retrieval systems depend on, and the autonomous service agents themselves. Familiarity with KCS (Knowledge-Centered Service) methodology and its application in technical support Excellent communication, stakeholder management, and executive presentation skills, including the ability to translate technical and semantic decisions for non-technical audiences.

Sonos Inc

Senior Manager, Knowledge Engineering & AI Agent Enablement

You have a proven track record of shaping and delivering complex CIAM implementations-spanning registration, authentication, MFA and passwordless, consent management, and fraud prevention-while managing executive client relationships, leading onshore and offshore teams, and growing the business. Work with project teams, delivery leads, alliance partners, and client stakeholders to create stand-out customer identity offerings powered by leading CIAM platforms (e.g., Ping Identity, ForgeRock, Okta CIAM, Auth0, ForgeRock, Microsoft Entra B2B/B2C /External ID).

Accenture Plc

Customer Identity & Access Management (CIAM) Senior Manager

Leading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of managed services offerings and related contract terms and conditions, performance metrics, and experience with (1) finance managed services - payroll, accounting, reporting, treasury and broader finance and accounting operations, (2) technology managed services - IT infrastructure, cloud, data analytics, application delivery maintenance application managed services, (3) cyber managed services, or (4) risk & regulatory managed services - regulatory compliance and enterprise risk programs; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.

PwC’s accounting practice originated in London well over a century ago. As times changed and PwC expanded worldwide, our commitment to clients—like you—never wavered. With us, you’re always supported by a global network of more than 223,000 people in 157 countries with one goal: to help your business thrive.

PwC’s professional services include audit and assurance, tax and consulting that cover such areas as cybersecurity and privacy, human resources, deals and forensics. We help resolve complex issues and identify opportunities across these industries.

Let’s combine your ​aspirations with our world-class capabilities to achieve your goals.

PricewaterhouseCoopers LLP

Risk & Independence Contract Specialist Senior Manager - Managed Services

As a Learning Manager on the Business Process as a Service team, you will be responsible for: Lead managed learning operations engagements from transition through steady-state delivery, including learning administration, content development, reporting, vendor management, and service performance management. We combine functional expertise in human resources and learning with technology capabilities and managed-services delivery to help clients achieve workforce effectiveness and measurable business value.

Deloitte

Manager, Learning Operations Managed Services

Maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Some college or advanced food and beverage operations training and two years experience in banquets or food and beverage operations, including one year supervisory experience, or an equivalent combination of education and experience.

InterContinental Hotels Group Plc

Banquet Manager

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

HOUR

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

O'Reilly Automotive Inc

Assistant Store Manager

The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner.

The UPS Store Franklin #0738

Part-Time Assistant Manager - The UPS Store 010524

This is a practitioner role for someone who has built and configured ITSM solutions across multiple tooling platforms, understands the structural challenge of integrating services from multiple suppliers under a coherent service model, and can redesign operating models to make the resulting service architecture actually work at run-time. Redesign service management operating models - translating process architecture and SIAM design into practical organizational models, including role definitions, team structures, supplier governance forums, and the decision rights needed to make multi-provider service delivery work in practice.

Modern IT Service Management Manager

Operational Efficiency - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

AutoZone Inc

Ensures merchandise displays remain appropriately clean, stocked, and visually appealing throughout shifts while monitoring equipment functionality and reporting maintenance needs to operations management. Requires ability to work shifts during various operating days and hours each week including opening, busy periods, and closing to monitor retail associates' work activities.

Avolta

F&B Shift Manager

An associates degree and eight (8) or more years years of experience managing, implementing, or supporting the management and implementation of technical operations processes, including managing vendors and developing technical scopes of work to translate operational needs into technical requirements or implementation plans. A High School Diploma or equivalent and twelve (12) or more years of experience managing, implementing, or supporting the management and implementation of technical operations processes, including managing vendors and developing technical scopes of work to translate operational needs into technical requirements or implementation plans.

Massachusetts Bay Transportation Authority

Technical Project Manager (Contractor Position)

He/she will operate the store in accordance with the company's operational guideline, follow all loss control procedures and ensure proper floor coverage to maximize store volume. A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store's business at all levels.

Vince Holding Corp

LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. The CSM is responsible for being multi-threaded across teams and executives, executed through regular emails, informal weekly calls, monthly health-checks, QBRs & Executive Business Reviews.

LogRocket

Customer Success Manager

Lead the enablement workstream that ensures customers achieve the outcomes required for renewal, including validating success criteria with decision-makers, reinforcing business value with champions, and ensuring all stakeholders are informed, trained, and confident in their ability to operate and sustain their systems. You will work alongside Senior Customer Enablement Managers and the broader CX team in helping customers onboard successfully, adopt consistently, operate confidently and realize meaningful outcomes from their investment.

Evolv Technologies Inc

Customer Enablement Manager, East

This role is responsible for building customer proof which turns customer outcomes into the stories, references, reviews, speakers, and insights that strengthen Darktrace's market leadership, accelerate Secure AI adoption, and help customers learn from one another. Lead the evolution of our advocacy technology stack and develop AI-powered and agentic workflows that help employees discover customer insights, identify advocates, surface proof points, and fulfill advocacy requests more efficiently.

Darktrace Ltd

Marketing Manager, Customer Advocacy

The role will provide leadership across multiple concurrent deployments, creating visibility into program health, dependencies, risks, capacity, and customer outcomes while driving accountability across Customer Success, Project Management, Customer Solutions Engineering, Solutions Architecture, Product, and customer teams. The ideal candidate combines strong technical understanding with exceptional program leadership, bringing structure to complex initiatives, anticipating risks, removing systemic blockers, and continuously improving how Veracode delivers customer onboarding at scale.

Customer Service Manager Jobs in Medford, MA

Hy-Chi Department Manager Hy-Vee

Coding & Compliance Manager, Surgery Lahey Hospital and Medical Center

Deputy Operations Manager Leidos Holdings Inc

Manager, Fulfillment Wolters Kluwer N.V.

Senior Manager, Knowledge Engineering & AI Agent Enablement Sonos Inc

Customer Identity & Access Management (CIAM) Senior Manager Accenture Plc

Risk & Independence Contract Specialist Senior Manager - Managed Services PricewaterhouseCoopers LLP

Manager, Learning Operations Managed Services Deloitte

Banquet Manager InterContinental Hotels Group Plc

Assistant Store Manager O'Reilly Automotive Inc

Part-Time Assistant Manager - The UPS Store 010524 The UPS Store Franklin #0738

Modern IT Service Management Manager Accenture Plc

Assistant Store Manager AutoZone Inc

F&B Shift Manager Avolta

Technical Project Manager (Contractor Position) Massachusetts Bay Transportation Authority

Assistant Store Manager Vince Holding Corp

Customer Success Manager LogRocket

Customer Enablement Manager, East Evolv Technologies Inc

Marketing Manager, Customer Advocacy Darktrace Ltd

Technical Program Manager, Customer Onboarding Veracode Inc

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