Project Manager JobotProject ManagerRialto, CA$75,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our team specializes in designing, coordinating, and executing large-scale warehouse infrastructure projects that help organizations maximize space, improve efficiency, and support long-term growth.
Operations Manager for Fire Alarm and Security JobotOperations Manager for Fire Alarm and SecurityJurupa Valley, CA$140,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. It has grown into one of the largest family‑operated security and fire‑protection providers in the country, serving a wide range of commercial, retail, government, corporate, and residential clients.
Territory Manager II Swisher International, Inc.Territory Manager IIRiverside, CA$70,000 / yearWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
Fire Alarm Systems Project Manager JobotFire Alarm Systems Project ManagerRiverside, CA$90,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. It has grown into one of the largest family‑operated security and fire‑protection providers in the country, serving a wide range of commercial, retail, government, corporate, and residential clients.
Senior Tax Manager JobotSenior Tax ManagerRedlands, CA$200,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 4. Strong experience with multi-state income tax returns, tax compliance, tax provision, property tax returns, use tax, and income tax payments.
Project Manager Civil Engineer - Land/Site Development JobotProject Manager Civil Engineer - Land/Site DevelopmentRiverside, CA$125,000–$170,000 / yearAbility to manage multi-discipline engineering projects, clients and staff; set fees and negotiate contracts including: prepare and deliver presentations; write proposals; respond to RFPs and RFQs, and project invoicing. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Retail Service and Operations Manager Goodwill Southern CaliforniaRetail Service and Operations ManagerLake Elsinore, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
NewLand Survey Manager JobotLand Survey ManagerRiverside, CA$85,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a long-standing presence in the industry, this company is known for its technical expertise, strong client relationships, and commitment to delivering high-quality, accurate project outcomes.
Nurse Manager II, Cardiac Cath Lab (Fontana) Kaiser PermanenteNurse Manager II, Cardiac Cath Lab (Fontana)Fontana, CA$213,000Manages improvements to patient-centered operations and technology processes by: leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes in response to barriers and/or issues; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
Nurse Manager II - General Surgery (Fontana) Kaiser PermanenteNurse Manager II - General Surgery (Fontana)Fontana, CA$213,000Manages improvements to patient-centered operations and technology processes by: leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes in response to barriers and/or issues; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
Enterprise Account Manager NucorEnterprise Account ManagerSan Bernardino, CA$2,376.80–$2,888.80The Enterprise Account Manager is responsible for managing relationships with key enterprise clients, driving revenue growth, and providing solutions that align with Nucor Data Systems' products and services. This role will require a focus on customer satisfaction, strategic account planning, and cross functional collaboration to deliver effective solutions for enterprise-level clients.
Nurse Manager I, Oncology (Moreno Valley) Kaiser PermanenteNurse Manager I, Oncology (Moreno Valley)Moreno Valley, CA$204,000Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. Bachelors degree in a business, nursing, health care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR Minimum six (6) years of experience in business operations, clinical health care, or a directly related field.
Service Advisor Hendrick Automotive Group CorporateService AdvisorMurrieta, CaliforniaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
NewHealth Center Manager - TrueCare Moreno Valley TrueCareHealth Center Manager - TrueCare Moreno ValleyMoreno Valley, CA$80,850–$121,274 / yearThe Health Center Manager ensures that health center procedures are continually and systematically followed, patient flow is enhanced, and excellent customer service is always extended to all patients. Bachelor’s Degree or equivalent work experience in the Health Services Administration, Business Administration, Public Administration, Public Health, or related field.
NewTerminal Manager (16) Kenan Advantage GroupTerminal Manager (16)Rialto, CAAll employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.
NewManager Kenan Advantage GroupManagerRialto, CAAll employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.
Construction Manager Sunbelt RentalsConstruction ManagerSAN JACINTO, CA$94,248–$129,591 / yearDUTIES & RESPONSIBILITIES: * Obtain all zoning and use due diligence information to ensure the property can be used for its intended purpose of equipment including permits required to perform work or operate the Profit Center. This role will develop and perform capital (Leasehold) project management for all facilities and to ensure timely and quality results within a project's budget.
Ready Mix Plant Manager CalPortlandReady Mix Plant ManagerFontana, CA$75,000–$105,000The Ready-Mix Plant Manager works closely with the batch men and drivers in overseeing ready-mix plant production, operations and site facilities. This individual is responsible for planning and budgeting, effective and efficient operations management, equipment utilization, safety and environmental compliance as well as personnel management.
Psychiatry Account Manager - Riverside, CA LundbeckPsychiatry Account Manager - Riverside, CASun City, CA$125,000–$150,000Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States.
Registered Nurse (RN) - Trauma - $52-80 per hour Tenet DesertRegistered Nurse (RN) - Trauma - $52-80 per hourPalm Springs, CA$52–$80 / hourAnalyzes trauma data to provide both routine and adhoc reports of trauma statistics and performance improvement and patient safety audits/filters to the TPM for but not limited to: monthly performance improvement meetings and trauma operational meetings, routine volume reporting, statistics, trends in audit filters, loop closure evaluation and opportunities for improvement, education, financial analysis, trauma audit committee and southeast trauma coordinating care committee, external oversight: The Joint Commission, CMS, and the ACS-COT, and/or Riverside County EMS Agency, Trauma research. Hours: The Trauma Process Improvement Nurse working in conjunction with the Trauma Program Manager and Trauma Medical Director assists the trauma program in monitoring all aspects of care.
NewAccess Service Representative - SRN Float Pool - Sharp HealthCare - Variable Shift - Per Diem SHARP HEALTHCAREAccess Service Representative - SRN Float Pool - Sharp HealthCare - Variable Shift - Per DiemRiverside, CA$80,000–$96,000 / yearCoordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. See Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
BCBA Clinical Supervisor Intercare TherapyBCBA Clinical SupervisorRiverside, CA$80,000–$90,000 / yearYour provision of direct services to clients will include FBAs, direct oversight of assigned client cases as well as consultation on or coverage of certain cases assigned to other Clinical Supervisors (BCBA). Closing: If you have experience in any of the following fields, we encourage you to apply: Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA, Applied behavior analysis, BCBA.
NewClinical Supervisor (BCBA) - Autism Intercare TherapyClinical Supervisor (BCBA) - AutismSan Bernardino, CAYour provision of direct services to clients will include FBAs, direct oversight of assigned client cases as well as consultation on or coverage of certain cases assigned to other Clinical Supervisors (BCBA). Generous time off policy (vacation, sick time and holidays) Flexible work schedule with a focus on work/life balance Mileage reimbursement, a company computer and cell phone Leadership training and CEUs - we will teach how to become a better leader!
Retail Customer Service Manager RJW Logistics GroupRetail Customer Service ManagerPerris, CAJob Purpose: The Customer Service Manager of Retail Logistics will oversee the CSS Supervisor, CSS Lead, CSS Specialist and Customer Service Associates and Tracking / Tracing clerks in the department. Employment-At-Will: It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.
Customer Service Manager - State Farm Agent Team Member David Ceballos - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberFontana, CAFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Manager for the office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
NewManager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceTemecula, CAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerPalm Springs, CATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Logistics Manager - Dedicated Transportation Ryder System IncCustomer Logistics Manager - Dedicated TransportationSan Bernardino, CACompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Customer Experience Manager Five BelowCustomer Experience ManagerMoreno Valley, CaliforniaAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Logistics Manager - Dedicated Transportation RyderCustomer Logistics Manager - Dedicated TransportationSan Bernardino, CaliforniaCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
Customer Success Manager - Southern California Region Arable Labs, Inc.Customer Success Manager - Southern California RegionRiverside, CAAs agriculture faces the dual challenge of feeding a growing population while conserving natural resources, we provide the data and insights that help farmers use water more efficiently and make better-informed crop-management decisions. Candidates must be based in or near Riverside County or the San Bernardino/Victorville corridor and able to travel regularly throughout the Southern California territory, including Riverside, San Bernardino, and San Diego counties.
Assistant Customer Support Manager - Remote Race CommunicationsAssistant Customer Support Manager - RemoteFontana, CARemote$26–$30 / hourBy reinforcing best practices, supporting escalations, and contributing to retention strategies, the Assistant Customer Support Manager helps enhance customer satisfaction, reduce churn, and deliver a seamless, high-quality customer experience. Serving as a key escalation resource, the Assistant Customer Support Manager provides hands-on guidance to support staff, helps optimize workflows, and contributes to continuous process improvements.
Customer Success Manager – Southern California Region ArableCustomer Success Manager – Southern California RegionRiverside, CaliforniaAs agriculture faces the dual challenge of feeding a growing population while conserving natural resources, we provide the data and insights that help farmers use water more efficiently and make better-informed crop-management decisions. Candidates must be based in or near Riverside County or the San Bernardino/Victorville corridor and able to travel regularly throughout the Southern California territory, including Riverside, San Bernardino, and San Diego counties.
Regional Manager, Residential Energy Service Tesla IncRegional Manager, Residential Energy ServiceRiverside, CA$97,200–$226,800 / yearAs Regional Manager, Residential Energy Service, you will lead a multi-state team of Field Managers, Field Service Technicians, and Service Crews who deliver exceptional service experiences for Tesla's Solar, Powerwall, and residential energy products. Track record of delivering measurable improvements in customer satisfaction, service quality, and operational efficiency across geographically distributed teams with a customer-first mindset and ability to build accountability through multi-layered organizations.
Customer Service Representative - Flex Scheduling Part Time Allen DistributionCustomer Service Representative - Flex Scheduling Part TimeRialto, CA$19.25–$20.25 / hourDisplay pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Customer Service Representative - Flex Scheduling Part Time (3Rd Shift Hours) Allen DistributionCustomer Service Representative - Flex Scheduling Part Time (3Rd Shift Hours)Rialto, CA$19.25–$20.25 / hourDisplay pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Administrative Services Manager II - Fire County of Riverside, CaliforniaAdministrative Services Manager II - FirePerris, CA$114,729.80–$162,506.72 / yearDirect the departments accounting, fiscal and budgetary matters; prepare written justification for budget proposals; explain and defend proposals and alternatives to top managers or committees; recommend transfer of funds within an organization at times of budget short fall; authorize payment vouchers, requisitions and a variety of fiscal reports and expenditures; recommend actions to balance the budget; produce various fiscal and financial reports. Knowledge of: Principles and practices of supervision; principles of public and business administration; organization, fiscal management and personnel management; budget preparation and control; administrative problems involved in operating a governmental department with several subdivisions and programmatic areas; methods and techniques for conducting analytical studies of administrative and management practices; legislative processes of the County, state and federal governments; practical application of computers and peripheral equipment.
Transportation Services Manager CR&R IncTransportation Services ManagerPerris, CAAbout Us CR&R Incorporated is one of Southern Californias leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. Why This Role Matters The Transportation Services Manager plays a critical role in ensuring daily operations run safely, efficiently, and in compliance with regulatory and customer requirements.
Client Service Manager City Wide Facility SolutionsClient Service ManagerRiverside, CAFull timeThis position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. At City Wide Facility Solutions, we're more than a commercial cleaning company—we're a facility management company that helps businesses simplify the management of their facilities through a network of trusted service providers.
Assistant Service Manager Texas Roadhouse Holdings LLCAssistant Service ManagerTemecula, CA$20–$23 / hourEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Manager of Community Health Worker Services IMPaCT CareManager of Community Health Worker ServicesSan Bernardino, CAWe're seeking an energetic, organized leader with community engagement and social work or case management experience to manage a team of Community Health Workers serving hundreds of clients annually. At IMPaCT Care, we specialize in partnering with healthcare organizations to recruit and hire community healthcare workers.
Nurse Manager Healthcare Services - San Diego, CA Molina Healthcare IncNurse Manager Healthcare Services - San Diego, CARiverside, CAAt least 7 years of health care experience, including at least 3 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or special programs, or equivalent combination of relevant education and experience, or equivalent combination of relevant education and experience. Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW).
Environmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingSAN BERNANDINO, California$21–$24 / hourOverview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Additional Pay Information: Pay wage will vary based on objective factors, including location, years of experience, staffing needs, and other business reasons.
Environmental Services Manager in Training Healthcare Services Group IncEnvironmental Services Manager in TrainingSAN BERNANDINO, CA$21–$24 / hourJoin Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Customer Service Representative Chevron CorpCustomer Service RepresentativeRiverside, CA$18.25–$19.25 / hourEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Outside Sales Account Manager - Industrial Actuator Service & Repair SunSourceOutside Sales Account Manager - Industrial Actuator Service & RepairRiverside, CAParagon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. 2-year technical degree or better is preferred OR education and training in industrial technology, mechanics or related field OR equivalent work experience.
Senior Mechanical Engineer / Project Manager / Regional Client Service Lead Toltz, King, Duvall, Anderson, and Associates IncSenior Mechanical Engineer / Project Manager / Regional Client Service LeadRiverside, CA$12–$25 / hourWe are expanding our presence in California and across the West Coast and are seeking a seller‑doer Project Manager / Senior Mechanical Engineer/ Regional Client Service Lead to help lead and grow our engineering practice while managing client relationships and projects. Act as a seller‑doer, supporting business development and helping grow TKDA's California and West Coast market working with the national market managers (located in other offices) and regional Vice President located in Riverside.
Installer Service Manager O'Reilly Automotive IncInstaller Service ManagerRiverside, CA$16.90–$24.90 / hourOversees installer counter to provide commercial accounts with excellent customer service, working as a team with the sales specialist and territory sales manager (if applicable). If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
Customer Service Representative Planet Fitness - PF Baseline FitnessCustomer Service RepresentativeMoreno Valley, CAPart timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Nights and Weekend Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and WeekendCathedral City, CAPart timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.