As our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures.
At First Commonwealth, we’re more than a credit union—we’re a financial partner built on purpose. Here, you’ll join a team of problem solvers, builders, and changemakers who believe in making a tangible difference—whether it’s helping a member buy their first home, empowering a small business to grow, or giving back through community partnerships.
Our mission is to empower the pursuit of financial happiness, and our vision is to become the most beloved financial partner in our communities.