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Customer Service Manager Jobs in Hamden, CT

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2 days ago
2 days ago
New

Hartford, CT
  • $90,000–$140,000 / year

As a Facility Services Account Executive, you will focus on building direct partnerships with facility managers, property managers, plant managers, and owners to identify, sell, and manage facility maintenance and improvement work.

Unlike traditional construction project management focused primarily on general contractors, this role is centered around direct-to-owner relationships, repeat business, responsiveness, and becoming a trusted partner for ongoing facility needs. You will spend the majority of your time growing accounts, uncovering opportunities, and delivering exceptional customer experiences, while also overseeing projects from proposal through completion.
This is a 70% facility services / business development role and 30% project management role.
Key

1 day ago
New

Newington, CT

The role involves sourcing and developing high-quality leads, managing the RFI and RFP process, contributing to the development of winning proposals, and ensuring a focus on customer service, quality, and timely delivery. Job Description

Job Description

The Manufacturing Sales Manager will be responsible for overseeing and leading sales activities at a privately-owned manufacturing company specializing in aerospace, marine, power generation, armament, and research.

1 day ago

New Haven, CT
  • $80,000–$140,000 / year
  • Full time

CONSIDERED EXPERIENCE INCLUDES: Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain Extrusion Blow Molding Injection Blow Molding or Injection Stretch Blow Molding Equipment Extruders Injection Molder Blow Molders Screw Plasticizers Screw Rotating Motors Guide Rails Moving Platens Heater Bands Hydraulic Pumping Systems Pneumatic systems Die Heads Dies Molds Mold Clamps Cold and Hot Cutters Blow Pins Control Panels Instrumentation Motion Controllers Motors Actuators Sensors Pumps Valves Gearboxes Cooling Fans Heating Bands #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #fieldservicejobs #technicianjobs #MaintenanceMechanicJobs #PlasticJobs #BlowMoldingJobs. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers.

27 days ago
Venteon logo

Middletown, CT

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  • Leading and managing complex programs to customer and stakeholder satisfaction .

    • Minimum 5 years of customer relationship management in aerospace manufacturing.

    • 30+ days ago

    Milford, CT
    • $16.95–$17.95 / hour

    p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

    The Customer Service Manager position is one of hourly store management.

    8 days ago

    Avon, Connecticut

    This role requires close collaboration with the Director of Customer Service, MA service managers, sales teams, and functional managers to develop and maintain an Agency-wide playbook that drives consistency and supports profitable growth.

    The Customer Service Manager provides strategic and frontline leadership to Bearingstar's CT Customer Service Department, including direct management of our Agency Team Managers overseeing 35+ Customer Service Professionals across 5 CT locations.

    30+ days ago
    Macy's Inc logo

    Manchester, CT

    Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

    • 20 days ago

    Branford, CT

    Key responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.

    30+ days ago

    Wilton, CT
    • $17.75–$23.10 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago

    Hartford, CT

    You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

  • Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

    • 30+ days ago
    New

    Hamden, CT

    p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

    • 6 days ago

    Avon, CT

    We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

  • Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.

    • 15 days ago

    Stratford, Connecticut

    Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.

    3. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.
    5.

    30+ days ago

    STRATFORD, CT

    As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting with customers. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.

    30+ days ago

    Glastonbury, CT
    • Full time

    p style="text-align:justify">Responsibilities:

    • Conduct comprehensive training on the Axiom platform, covering both system functionality and available investment options to ensure seamless integration into client workflows. The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals.

    21 days ago

    Naugatuck, CT

    p>Current Employees :

    If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

    Compensation Information :

    The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

    30+ days ago

    Hartford, CT
    • $65,500–$83,500 / year

    By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.

    30+ days ago

    North Haven, Connecticut

    Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

    As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance.

    30+ days ago

    Southington, CT
    • $18.25–$23.30 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    30+ days ago

    Berlin, CT
    • $17.75–$23.10 / hour

    Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

    25 days ago

    Newtown, CT

    Performance Metrics: This role will be accountable for team performance across key measures, including: • Call answer rate • Speed-to-lead (including 60-second web form response target) • Inbound inquiry-to-appointment rate • Appointment quality and downstream conversion • CRM documentation accuracy • Customer satisfaction scores • Quality assurance scores. This team serves as the first touchpoint for prospective customers-responding to inbound phone calls and web inquiries, conducting initial discovery, documenting customer needs in CRM, and scheduling high-quality appointments with Sales Arborists.

    30+ days ago
    Five Below Inc logo

    CT

    p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

    • 14 days ago
    Five Below logo

    Old Saybrook, Connecticut

    div>

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.

    9 days ago
    Five Below Inc logo
    New

    Bristol, CT

    p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

    • 2 days ago

    Stratford, CT

    Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job Category*Select a Job CategoryBilingualCorporateCustomer Account AdvisorCustomer Account ManagerDelivery DriverDivisionalIT (Information Technology)ManagementPart-timeSalesSales AssociateSales ManagerService CentersStore AssociateTransportationWarehouse.

    30+ days ago

    Hartford, CT
    Remote
    • $80,000–$166,000 / year

    Le candidat idéal est un responsable de l'analyse métier pragmatique, doté d'une expérience dans les systèmes de gestion des polices et l'assurance IARD, capable de collaborer efficacement avec les parties prenantes des assureurs, de guider les équipes à travers des exigences complexes en matière de tarification et de couverture, et de trouver le juste équilibre entre la qualité de la prestation, l'utilisation des ressources et l'amélioration continue des pratiques d'analyse métier. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams.

    30+ days ago
    Burlington Coat Factory Whse. logo

    Milford, Connecticut

    You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

    30+ days ago

    Hartford, CT
    • $62,000–$65,000 / year

    p>Current Employees :

    If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

    Compensation Information :

    The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

    30+ days ago

    East Hartford, CT

    li>

    8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience.

    The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).

    30+ days ago
    New

    CT Statewide, CT
    Remote
    • $90,746–$200,000 / year

    Location: Providence, RI, US, 02903MI Statewide, MI, USKY Statewide, KY, USRI Statewide, RI, USTX Statewide, TX, USGA Statewide, GA, USVA Statewide, VA, USPA Statewide, PA, USNJ Statewide, NJ, USDC Statewide, DC, USME Statewide, ME, USOH Statewide, OH, USNY Statewide, NY, USIN Statewide, IN, USTN Statewide, TN, USWest Greenwich, RI, US, 02817FL Statewide, FL, USMD Statewide, MD, USDE Statewide, DE, USNH Statewide, NH, USStatewide, SC, USMA Statewide, MA, USNC Statewide, NC, USCT Statewide, CT, USWV Statewide, WV, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

    2 days ago

    CT
    • $95,200–$126,700 / year

    p>All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

    Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

    12 days ago

    CT
    Remote
    • $110,000–$125,000 / year

    Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

    26 days ago

    CT
    Remote
    • $120,000–$135,000 / year

    Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

    7 days ago

    Norwalk, CT

    RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

    30+ days ago

    Hartford, CT
    Remote
    • $70,000–$137,000 / year

    If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

    As a member of the Customer Success Team, your focus will be on building and enhancing positive relationships with our existing customers and helping them gain access to resources and tools to be successful using Insurity's products.

    30+ days ago

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