56 Results for

Customer Service Manager Jobs in Hackensack, NJ

Jobs

New York City, NY21 days ago

$71,000–$100,000 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.

New York City, NY18 days ago

$71,000–$100,000 Per Year

NY30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Brooklyn, NY28 days ago

$18.50–$23.50 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Staten Island, NY30+ days ago

$20.15–$21.15 Per Hour

Service ManagerHobby Lobby Stores New opportunity available for a Customer Service Manager. York Staten Island2655 Richmond Ave10314.

Queens Village, NY30+ days ago

As a Customer Service Manager - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Yorktown Heights, NY3 days ago

You will serve as a culture carrier and service champion—driving a positive, solution-oriented environment while overseeing and developing a high-performing team of Customer Service Representatives.

Working Conditions:
This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.

Linden, NJ30+ days ago

During his tenure as an agent he has earned many awards (Chairman's Circle, SVP Club, Life Ambassador Club, Silver Honor Club and Small Business Leaders) but his proudest accomplishments have been supporting multiple team members to advance to opening their own agencies. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member.

Jamaica, NY30+ days ago

$100,000–$130,000 Per Year

You'll also:

• Collaborate with transverse teams and helpful colleagues, • Work with innovative strategies and detailed plans that provide sustainable world-class customer experiences, • Progress towards enhancing customer satisfaction and operational excellence, • Benefit from our investment in your development, through award-winning learning. You'll play a pivotal role in elevating the customer journey, ensuring a world-class experience for JFK AirTrain passengers by enhancing safety, streamlining service processes, and leading continuous improvement initiatives.

New!

Brooklyn, New YorkToday

Identify root causes of issues, breaking down situations so all parties understand it, presenting an all-encompassing solution and directing necessary staff accordingly in resolving the issue. Help store managers with any inquiries or special requests for customers; ensure these situations are resolved in every aspect pertaining to every department in the company.

New York City, NY14 days ago

$51,000–$86,500 Per Year

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

Saddle Brook, NJ30+ days ago

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. ABOUT OUR AGENCY: Manny has been proudly serving New Jersey and New York for over 25 years and leads two multi-lingual offices known for their professionalism and dedication.

Elizabeth, NJ30+ days ago

p>Promotes certification programs in the areas of Personal Computers, A Certification, Printers, Hewlett Packt Certified Associate, Microsoft Applications, word, excel, power point, access, etc.

Provides the Coordinator of Computer and Network Services with a monthly report identifying trends and issues with customer service.

Long Island, New York30+ days ago

You’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support.

New York City, NY18 days ago

$98,000–$134,000 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey?

New York City, NY30+ days ago

$51,000–$86,500 Per Year

New York City, NY22 days ago

$51,000–$86,500 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

White Plains, NY30+ days ago

Manage line service department prioritizing, assigning, and monitoring supervisors work, conducting performance evaluations with supervisors, providing training goals with Training/Safety Tech. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 75 pounds.

Teaneck, NJ21 days ago

$105,000–$115,000 Per Year

This includes, but is not limited to the management and reconciliation of accounts within the Customer Care and Billing System for NJ operations and additional business units served by the NJ Center; investigation and resolution of misapplied payments; the completion and reconciliation of field service orders; the completion and reconciliation of all system generated 'to do' exceptions; management of the established 'Theft of Service' program; vacant with consumption management; consecutive estimates management; refund processing; reduction of aged receivables; managing the collections process; support of collection activities through contract vendors and miscellaneous charge application. Clear strategies will be collated, communicated, implemented and tracked to address challenges and capture opportunities with a clear focus on innovative solutions and ongoing assessment of technologies available to invigorate and improve key performance indicators.

Elizabeth, New Jersey28 days ago

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

Franklin, NJ25 days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities.

New York, NY30+ days ago

$24–$26 Per Hour

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

NJ30+ days ago

This position encompasses a wide range of responsibilities, including but not limited to managing program personnel and support staff, collaborating with Motorola Sales team members, handling pre and post-sale opportunities and proposals, overseeing and managing the program budget and costs, and providing leadership and direction to Engineers, System Managers, Technologists, Cybersecurity Leads, Customer Service Managers, Quality Managers, Safety Managers, and Configuration Management personnel.

The Program Manager also plays a vital role in ensuring adherence to WMATA change management processes, overseeing Project Managers and customer projects, coordinating with administrative personnel, and effectively communicating and coordinating with customers, partners, subcontractors, the WMATA project teams, as well as, internal Motorola personnel and leadership.

East Meadow, NY30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Woodland Park, NJ30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Harrison, NJ30+ days ago

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits.

Massapequa, NY30+ days ago

$20–$25 Per Hour

You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset.

Massapequa, NY30+ days ago

New York, NY17 days ago

Remote

$105,000–$135,000 Per Year

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

New!

Union, New Jersey5 days ago

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment.

NY30+ days ago

$80,000–$100,000 Per Year

p>We value individuals who can Think Fast by using operational insights and customer feedback to improve service experiences; Work It Together by building trusted partnerships and cultivating an inclusive, team-oriented culture; and Make the Hard Call by approaching decisions thoughtfully, balancing customer needs, associate wellbeing, and business priorities with fairness and accountability. Success in this role requires the ability to build strong cross-functional relationships, support remote associates effectively, and coordinate across pricing, sales, inventory, transportation, and operations teams to ensure accurate and timely order execution.

New!

NY5 days ago

Remote

$78,800–$131,200 Per Year

p>GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.

Responsible for planning and execution to meet customer and business metrics · Interface with the customer service managers on issues escalation · Develop and execute short and long-range resource plans based on resource forecasts and region business commitments.

New!

NY5 days ago

$101,700–$167,700 Per Year

li>Plan, prepare, and manage projects from beginning to end by reviewing project requirements, setting up projects, mapping POs, developing and executing against cost estimates, establishing project risk analysis and mitigation strategies, and owning performance relative to Fulfillment5 and customer KPI/CTQs targets. In addition to owning the overall execution of site projects, the Service Manager II will act as the field execution owner for the customer, managing Fulfillment 5 (safety, quality productivity, on-time-delivery, and cost) to ensure operating plans are met according to schedule.

NY30+ days ago

$75,000–$85,000 Per Year

Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.

Springfield Gardens, New York30+ days ago

$75,000–$85,000 Per Year

Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.

Springfield Gardens, New York21 days ago

Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. The qualified candidate will be responsible for receiving and processing shipments from major customers, international affiliates relating to domestic and international commodities shipments and storage orders and will be responsible for effectively communicating this information/coordinating delivery with Brink’s Incorporated, and domestic operations.

Ramsey, NJ30+ days ago

$20–$21 Per Hour

The Customer Service Associate serves as a key point of contact for customers and internal teams, handling inquiries, resolving issues, and ensuring a high level of service across multiple communication channels including phone, email, chat, and text. Strong computer skills, including familiarity with SAP, Microsoft Outlook, Excel, Word, Teams, Zendesk, and internet-based tools.

New!

South Plainfield, NJ5 days ago

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12590

Ward Trucking, LLC

SVCCTRCS

South Plainfield

Full Time

South Plainfield

Administrative Support

$23.00 per hour

JOB TITLE: Customer Service Associate / Clerical Support / OS&D Associate. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver’s name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable).

Northvale, New Jersey30+ days ago

The Customer Service Representative primarily supports all aspects of customer service, including managing incoming calls, emails, orders/changes/returns, billing (payables/receivables) and supports all EDI operations, including mapping and configuration of new clients/customers. Collaborates with shipping and warehouse teams for advanced issues• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies• Take the extra mile to engage customers• Cross train and develop others in the department.•

New!

Linden, NJToday

p>The Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.

Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses.

NY20 days ago

$22–$24 Per Hour

Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. The qualified candidate will be responsible for receiving and processing shipments from major customers, international affiliates relating to domestic and international commodities shipments and storage orders and will be responsible for effectively communicating this information/coordinating delivery with Brink's Incorporated, and domestic operations.

NJ30+ days ago

li>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.

Competencies:

Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

White Plains, NY16 days ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft.

NJ30+ days ago

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty.

West Orange, NJ30+ days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty.

NY30+ days ago

li>Provide a valuable interface between the customer and Eurofins by communicating the customers needs to the internal organization and fulfilling the role of customer advocate while teaming with a strong internal team from management, operations, technical staff, quoters, and project managers.

Company Description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.

Hicksville, NY30+ days ago

$22–$26 Per Hour

Slomin's, one of the Northeast's largest family owned and operated HVAC and Heating Oil Delivery companies, is currently looking for a Dispatch Manager in our Hicksville, NY office. Healthcare Flexible Spending Account (FSA) and Dependent Care Flex Spending Account (DCFSA).

NJ11 days ago

$28–$36 Per Hour

As an Assistant Salon Manager, you will play a crucial role in the daily operations and development of team members (hair stylists) and of our salon as well as assist in creating a positive and welcoming environment for both our clients and our hair stylists team members.

Sport Clips Haircuts of West Caldwell (on Bloomfield Ave.) is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience.

NJ30+ days ago

$35–$50 Per Hour

If you're passionate about helping clients look and feel their best, love delivering exceptional customer experience, and have a passion for leading and developing a winning team to reach its full potential, we want to meet you!

We're a locally owned and operated Sport Clips location in Lincoln Park, NJ, and we're looking for a licensed and experienced Salon Manager to join our growing team!

Newark, NJ30+ days ago

Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa.

Meets company safety requirements by keeping work area neat and clean, following safety precautions, and utilizing required personal protective equipment (i.e., shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager.

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Customer Service Manager Jobs in Hackensack, NJ

Sr Customer Service Manager, Airports JFK (New York City, NY, US) American Airlines Mexico

Sr Customer Service Manager, Airports LGA (New York City, NY, US) American Airlines Mexico

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager The Michaels Companies Inc

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager - State Farm Agent Team Member Don Enga - State Farm Agent

Customer Service Manager Uncle Gs Management Corp.

Working Conditions: This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.

Customer Service Manager - State Farm Agent Team Member Marc Torres - State Farm Agent

Customer Service Manager Alstom SA

Customer Service Manager Blackbird Recruiting

Customer Service Manager, Airport Workforce Management (Airport Staffing) (New York City, NY, US) American Airlines Mexico

Customer Service Manager - State Farm Agent Team Member Manny Coby - State Farm Agent

CUSTOMER SERVICES MANAGER Elizabeth Public Schools

Customer Service Manager (E-commerce) Gamer's Choice

Manager, Airport Customer Care (New York City, NY, US) American Airlines Mexico

Customer Service Manager, Airport Customer Care (New York City, NY, US) American Airlines Mexico

Customer Service Manager, Airport Customer Experience Administration (New York City, NY, US) American Airlines Mexico

Line Service Manager Million Air

Collections Manager Veolia Environnement SA

Operations Service Manager Burlington Coat Factory Whse.

MANAGER IN TRAINING AutoZone Inc

Import Export Customer Service Intern Lactalis American Group, Inc.

Washington Metropolitan Area Transit Authority (WMATA) Program Manager Lead Motorola Solutions Inc

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Store Manager Extra Space Storage Inc

Assistant General Manager Crumbl Cookies Crumbl Cookies Massapequa

General Manager Crumbl Cookies Crumbl Cookies Massapequa

Senior Paid Media Manager (Social) Later

Assistant Store Manager Goodwill of Central & Northern Arizona

Customer Service Manager- B2B Operations Fortune Brands Innovations Inc

Hub Resource Manager GE Vernova Inc

Service Manager II FieldCore Service Solutions LLC

Customer Service Supervisor Brink's, Incorporated

Customer Service Supervisor Brinks

Customer Service Representative - Precious Metals Brinks

Customer Service Associate Lee Hecht Harrison

Service Center Clerical Support-FT Ward Trucking, LLC

Customer Service Representative (Sales Team Experience) SourcePro Search

CUSTOMER SERVICE REPRESENTATIVE Maximum Quality Foods

Customer Service Representative - Precious Metals Brink's, Incorporated

Customer Care Agent Vital Records Control

Customer Service Representative Million Air

Support Lead Part Time Five Below Inc

Support Lead Part Time8 Five Below Inc

Sales Account Executive (Laboratory Testing) - Eurofins Built Environment Testing East - Mid-Atlantic Eurofins Scientific SE

Dispatcher (Full-time) Slomins Inc

Licensed Assistant Salon Manager Sport Clips Inc

Licensed Salon Manager Sport Clips Inc

Service Technician Pella Corp

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Working Conditions:
This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities.