1,504 Results for

Customer Service Manager Jobs in Grimes, IA

Jobs

Des Moines, IA9 days ago

$95,000–$125,000 Per Year

Our client is a nationally respected construction and real estate development organization with a long-standing reputation for delivering complex, high-quality projects across a wide range of market sectors, including multifamily housing, commercial, healthcare, education, and mixed-use developments. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Ankeny, IA1 day ago

li style="margin-bottom:0in;margin-top:0in;margin-right:0in;line-height:115%;font-size:12pt;font-family:'aptos' , sans-serif">Collaborate with internal departments to resolve customer challenges quickly and effectively (i.e. analyze issues, identify root cause, work across teams, provide hands-on-keyboard support as needed, and consult/manage relationship with clients throughout the resolution process).

The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services.

Des Moines, IA8 days ago

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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

Des Moines, IA25 days ago

$27–$27 Per Hour

div>Employment Status

Hourly

Principle Working Relationships

- Maintenance Manager (your direct supervisor)

- Property Group Manager and Assistant Property Group Manager (to whom your report indirectly)

- Property Coordinators (with whom you will coordinate)

- Outside Vendors (with whom you will coordinate and which you will use on occasion)

Qualifications

- Age 21 or older

- Willing and able to work flexible hours, which may include evening, night or weekend appointments in order to perform duties and be available as needed.

- Prepare and/or maintain all maintenance related records and files including:

Subcontractor activity logs

Consolidated maintenance activity reports from routine, move-out and site inspections and Service Requests.

Project equipment inventory schedule

As-built plans, specifications and warranty information for each property

Common area maintenance records.

West Des Moines, Iowa27 days ago

$60–$65 Per Hour
Contractor

This role is central to a highly visible transformation, partnering with executive leadership, technology teams, and contact center operations to redefine customer experience and agent productivity at scale.

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

New!

Des Moines, IA1 day ago

$20–$24 Per Hour

li>The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals.

New!

Des Moines, IA1 day ago

$21–$24 Per Hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.

The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

Urbandale, IA30 days ago

$22–$23

Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.

New!

Des Moines, IAToday

$52,000–$57,000 Per Year

in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.

Des Moines, IA12 days ago

Explore our comprehensive U.S. benefit offerings.

United Compassion Fund.

New!

Des Moines, IA3 days ago

$23–$28 Per Hour

li>The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies).

The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs.

Des Moines, IA28 days ago

Full-time

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Des Moines, IA30+ days ago

Full-time
Employee

HII Mission Technologies Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII. DoD Skillbridge Internships are available to help transitioning active-duty military personnel gain real-world experience in the work force sometime during their final 180 days of active-duty service.

IA30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Des Moines, IA22 days ago

$16–$17 Per Hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

Johnston, IA30+ days ago

As a Customer Service Manager with the Waterhouse State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Des Moines, IA30+ days ago

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

IA30+ days ago

Remote

p>The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward. The position will also lead AI initiatives across the department to improve efficiency and service delivery, play a major role in workforce management through forecasting volume, revenue, and expenses, and support the successful onboarding of new clients.

Johnston, IA18 days ago

$93,324–$139,980 Per Year

p>As a Customer Success Manager for JD Global Aftermarket & Customer Support located in Johnston, IA, you will:

Drive readiness, utilization, and renewals for assigned division(s) of dealers through direct engagement, focused Customer Success execution, and coordinated dealer engagement strategies with field team members.
Serve as the primary point of contact for Customer Success readiness, including onboarding, journey mapping, milestone tracking, and measuring success through establishment of Customer Success functions within dealerships and sustained utilization and renewal of SaaS solutions.

Ames, IA30+ days ago

The Lloyd Veterinary Medical Center, part of Iowa State University's College of Veterinary Medicine, is a full service teaching hospital offering advanced diagnostic, medical, and surgical care for small and large animals while supporting the education and training of future veterinarians. In this role, you will oversee a team of veterinary teaching hospital assistants, help coordinate staffing and scheduling, support employee development, and work closely with clinicians and hospital leadership to keep things running smoothly.

Des Moines, IA30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

IA30+ days ago

Remote

As an Customer Success Manager, you will have the opportunity to build meaningful relationships with our clients, play a crucial role in achieving our business goals, and work in a data-driven environment. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses.

WEST DES MOINES, IA30+ days ago

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

New!

Des Moines, Iowa1 day ago

The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.

Des Moines, IA13 days ago

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Des Moines, Iowa8 days ago

This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

IA8 days ago

p>You"ll develop comprehensive enablement plans that prepare organizations for generative AI adoption and successful workload migrations, lead executive briefing sessions that showcase how agentic AI and AWS capabilities serve government and higher education use cases and manage go-live events that mark critical transitions.

Build & Scale: Contribute to the CSM function by developing scalable mechanisms, AI-powered automation strategies, and best practices that accelerate customer adoption across the government and higher education segment - including agentic frameworks that can be replicated across mission-driven organizations.

Ames, IA28 days ago

$57,000–$91,000 Per Year

You will work closely with Workiva's Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale.

West Des Moines, IA30+ days ago

li>Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets.

The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans.

Ankeny, IA30+ days ago

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

Des Moines, Iowa15 days ago

The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Outside SalesCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

IA21 days ago

$124,000–$280,000 Per Year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.

Des Moines, IA30+ days ago

$99,000–$266,000 Per Year

As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables.

Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

Des Moines, IA21 days ago

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions.

New!

West Des Moines, IA6 days ago

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Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 25 pounds; see well enough to discern differences in quality of merchandise. As manager, you oversee operations and drive core metrics such as Quality, On-time delivery, First-Time-Right, Inventory, Audits and overall profitability by improving margins.

West Des Moines, Iowa19 days ago

Location:

This position is located at 101 Jordan Creek Pkwy, West Des Moines, Iowa, 50266 United States Role Summary:

The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment.

Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels.

West Des Moines, IA30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

West Des Moines, IA30+ days ago

Des Moines, IA7 days ago

$99,000–$232,000 Per Year

ul>

Preference for at least one of the following fields of study: Accounting, Analytics/Data Science, Biology/Biomedical Sciences, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Project/Technology Management, Risk Management/Insurance, Science.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Des Moines, IA12 days ago

$99,000–$232,000 Per Year

Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.

Des Moines, Iowa28 days ago

Confer routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

IA30+ days ago

Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles, or handling of hazardous materials and/or waste as part of the job duties.

• CDL preferred • Minimum of four years experience in related field • Must display excellent leadership and communication skills • Requires previous supervisory experience • Must have positive can-do attitude • Must have strong work ethics and commitment to extra hours when needed.

New!

Des Moines, IA1 day ago

$84,300–$96,900 Per Year

p>Incumbent is required to have :

Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues.

West Des Moines, IA22 days ago

Equipment Used to Perform Job: Box cutter, cash registers, knives, trash compactor, cardboard compactor, computer, RPM, calculator, telephone, company vehicles (delivery vans), copier and department power equipment. Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, E-Commerce and Health Wellness Home, Aisles Online Department Manager.

Des Moines, IA30+ days ago

At Rexco Equipment, we're looking for a driven Service Manager to lead a high-performing team, solve real-world challenges, and deliver exceptional customer experiences in the machinery industry. If you thrive in a fast-paced environment, enjoy building strong relationships, and love turning problems into solutions-this is your opportunity to shine.

Des Moines, IA21 days ago

$124,000–$280,000 Per Year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

Ames, IA30+ days ago

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services. Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

Des Moines, IA30+ days ago

$124,000–$335,000 Per Year

IA30+ days ago

$150,000–$170,000 Per Year

Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.

5+ years of experience in operations/general/site/plant or field services management with P&L responsibility, ideally in an engineering services or field services environment in manufacturing, MEP, Electrical, Mechanical, or Industrial.

Des Moines, IA30+ days ago

The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.

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Customer Service Manager Jobs in Grimes, IA

Project Manager Jobot

Customer Success Manager Mom's Meals

Construction Manager Lennar Corporation

Apartment Service Technician(AST) Newbury Management Company

Project Manager 5 - Contingent Pinnacle Technical Resources

Leasing Manager Asset Living

Assistant Community Manager Asset Living

Service Technician (60667) BH

Community Manager Asset Living

Branch Manager-Power & HVAC United Rentals

Maintenance Supervisor Asset Living

Construction Manager Lennar Homes

Project Manager - C2 SME (SkillBridge Intern) Company Confidential

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent

Customer Experience & Service Transformation Advisory Manager Accenture Plc

Customer Service Strategy and AI Manager Hearst Communications Inc

Customer Success Manager Deere & Co

Manager Customer Relations Iowa State University

Enterprise Customer Account Manager UKG

Customer Success Manager, SMB Fullpath Ltd

Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & Co

Customer Success Account Manager - Signature - Sioux City, IA UPS

Customer Development Manager Ryder System Inc

Customer Service Supervisor Floor & Decor

Customer Solutions Manager, EDU & SLG Western Region - CSM Amazon.com Inc

Customer Success Manager - GRC (Governance, Risk & Compliance) Workiva Inc

Manager - Payment and Customer Svc. - (Full-Time ) The Iowa Clinic PC

Full-Time Customer Service Supervisor Kohl's Corp

Customer Development Manager Ryder

Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Environmental Services / Custodial Operations Manager 3 Sodexo SA

Design & Service Center Manager - Signet Jewelers - Jordan Creek Signet Jewelers Ltd

Anthropologie Department Manager - Service & Styling Anthropologie

Customer Service Representative *5am Opener* Planet Fitness - PF Baseline Fitness

Customer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pm Planet Fitness - PF Baseline Fitness

Managed Services - AI Agent Build & DevOps - Manager PricewaterhouseCoopers LLP

Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLP

Acute Dialysis Services Program Manager - RN Fresenius Medical Care

Service Manager Murphy-Hoffman Company

Technical Service Manager Rentokil

Aisles Online Service Manager Hy Vee Inc

Service Manager REXCO EQUIPMENT, INC.

Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLP

Operations Manager 1, Multi-Service Sodexo SA

Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLP

General Manager (Electrical/Field Services) Shermco Industries Inc

Manager, Customer Success Verint Systems, Inc.

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