54 Results for

Customer Service Manager Jobs in Grand Forks, ND

Jobs

GRAND FORKS, ND26 days ago

$64,600–$83,600

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. What You Bring: have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery.

Grand Forks, ND12 days ago

$15–$15.50 Per Hour

Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.

New!

Crookston, MN6 days ago

$80,000–$90,000

News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.com. We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes.

GRAND FORKS, North Dakota13 days ago

What You Bring: Leadership experience developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system; Experience as an expert in building and maintain strong customer / client relationships; A strong leadership skills and can work independently to drive program compliance and reach project target dates of completion; 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment; Capability of analyzing data, present and effectively communicate to all levels within the organization related to training, leading committees and change management; Experience effectively managing projects within agreed upon timelines; Proficiency with computers and other technology; Background with Vendor and contract management, as well as union and contract negotiations; and/or. Incentives: Relocation Package & Sign-on Bonus What You'll Do: Be responsible for driving client and patient satisfaction scores; Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; Lead teams and departmental projects and initiatives; Effectively manage the Unit Operating System; and/or.

New!

Grand Forks, North Dakota4 days ago

You will play a key leadership role in maintaining a safe, sanitary, and high-quality care environment while managing daily operations, team performance, and service excellence initiatives. We are seeking an experienced Environmental Services / Custodial Manager II to lead housekeeping operations at a leading healthcare facility in Grand Forks, ND.

Grand Forks, ND22 days ago

A leading healthcare facility in Grand Forks, ND is seeking an experienced Environmental Services / Custodial Operations Manager to oversee 2nd‑shift operations. This role is ideal for a hands‑on leader who thrives in patient‑centered environments and understands the critical role EVS plays in safety, infection control, and overall patient satisfaction.

Grand Forks, ND22 days ago

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. Have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery.

North Dakota30+ days ago

Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Grand Forks, ND22 days ago

Our client is looking for someone responsible for driving client and patient satisfaction scores; Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; Lead teams and departmental projects and initiatives; Effectively manage the Unit Operating System; and/or support a diverse and inclusive workforce. Can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management.

Grand Forks, ND8 days ago

The Service Specialist Manager provides direct supervision, coaching, and development of branch service staff, serving as a working leader who supports daily operations, guides staff performance, and ensures accurate and efficient member transactions. This position plays a critical role in strengthening member relationships, supporting growth objectives, and fostering a positive, engaged, and service‑driven team culture aligned with FCCU's core values.

New!

Grand Forks, ND2 days ago

PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

New!

Grand Forks, ND2 days ago

Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives: Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more.

Grand Forks, ND30+ days ago

Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. You also maintain quality control on the back end, ensuring the equipment works, portion sizes are good, and food quality is on point.

GRAND FORKS, North Dakota30+ days ago

For those eligible for the registration exam prior to 1/1/24: Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) . Qualifications & Requirements: Minimum Education Requirement: Master's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) .

Grand Forks, ND19 days ago

$15–$20

At Burggraf's Ace Hardware, our leadership team is responsible for delegating, training, and guiding team members while overseeing day-to-day operations including sales, expenses, inventory, and customer satisfaction. We are currently seeking a driven, hands-on Assistant Manager who is passionate about leading a team and delivering excellent customer service.

Grand Forks, ND30+ days ago

Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. As the sun sets on another successful day at IHOP, you can't help but smile - knowing you've contributed to a stack of happy memories for both guests and your team.

Grand Forks, ND30+ days ago

As the Restaurant Manager, you will prepare various reports at the end of each shift, such as Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and others, which ensure the control of all company assets. Your role will involve overseeing the entire operation during scheduled shifts, making daily decisions, providing consistent support to staff, and ensuring positive and consistent guest interactions.

Grand Forks, ND30+ days ago

Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary.

EAST GRAND FORKS, Minnesota7 days ago

$15.75–$21.25 Per Hour

Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Grand Forks AFB, North Dakota30+ days ago

$43,908–$61,464

VISION REQUIREMENTS INCLUDE:Can be performed with or without assistive technology:___Required to perform activities such as: preparing/analyzing data/figures; viewing a computer screen; reading; inspecting small objects for defects; using measuring devices; and/or assembling parts with close eye contact. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE:Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours.

Grand Forks, North Dakota30+ days ago

Overview: The Job in a Nutshell: The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas: Store and department sales and Sales per Labor Hour Ratio.

East Grand Forks, MN27 days ago

$50,000–$55,000 Per Year

We are looking for a property manager to be responsible for the direct management oversight of the residential property. Metes & Bounds Management Company founded in 1973, is a full-service property management company .

New!

Fisher, MN3 days ago

$50,000–$100,000 Per Year

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Grand Forks, North Dakota20 days ago

Discount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.

New!

Grand Forks, ND5 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

New!

Grand Forks, ND5 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Grand Forks, ND10 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

New!

Gilby, NDToday

$14–$35 Per Hour

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Grand Forks, ND30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

New!

Grand Forks, ND6 days ago

Audit Managers are responsible for training and leading Senior Associates and Associates by assigning work, reviewing completed tasks, providing constructive feedback, and directing necessary revisions. Apply sound judgment and analytical skills to prepare and review accounting reports and financial analyses aimed at improving clients’ internal controls and accounting procedures.

Grand Forks, ND30+ days ago

$50,000–$90,000 Per Year

Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed.

Grand Forks, ND30+ days ago

$50,000–$90,000 Per Year

GRAND FORKS, ND7 days ago

$18 Per Hour

As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers!

Grand Forks, ND30+ days ago

$55,000–$90,000 Per Year

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They will use their experience in warehouse operations to manage personnel and drive efficient warehouse operations through the associates they lead, ensuring the safe, accurate and timely receiving and storage of inbound product or selection and loading of outbound product.

Grand Forks, ND30+ days ago

Particular responsibilities may vary from project to project; however, they essentially include: • Responsible for overall field operations of a project from the standpoint of safety, quality control, scheduling, contracts, conformances to drawings, specifications, and customer relations. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

Grand Forks, ND30+ days ago

$55,000–$90,000 Per Year

They will use their experience in transportation operations to manage personnel and drive efficient transportation operations through the associates they lead, ensuring the safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization. Manager, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with drivers, best in-class service to customers, and safe and profitable operations.

Crookston, MN30+ days ago

Care Managers provide direct care and support to individuals receiving services through Aging and/or Developmental Disabilities programs. This role is essential in helping clients maintain independence, dignity, and quality of life in their homes and communities.

Grand Forks, ND19 days ago

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

Grand Forks, ND30+ days ago

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.

Grand Forks, ND30+ days ago

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.

Grand Forks, ND30+ days ago

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. By working at CosmoProf, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!

Grand Forks, ND30+ days ago

$51,500–$69,010 Per Year

Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Use your personal cell phone to track (via app or text) when departing the restaurant with a catering order and upon delivery completion, in accordance with company safety procedures (no device usage while actively driving).

Grand Forks, North Dakota27 days ago

Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. Job description: The primary purpose of the Guest Services Supervisor role is to maintain excellent customer service while leading the team effectively.

Grand Forks, ND8 days ago

$16–$17 Per Hour

Check-In/Out Procedures: Greet and manage guest arrivals and departures using the property management system (PMS), including processing charges for rooms, taxes, pet fees, and other hotel services. Security of Master Keys: Issue and log master keys and key cards for housekeeping and maintenance staff, performing daily inventory checks.

New!

Grand Forks, ND6 days ago

This role requires strong communication, organizational, and leadership skills to successfully manage multiple engagements and deadlines while delivering high-quality client service. Managers may serve as the engagement lead or work under the direct supervision of Senior Managers, depending on the nature of the client engagement.

Grand Forks, ND19 days ago

$12–$14

Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service.

Grand Forks, ND19 days ago

$16–$20

Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Grand Forks, North Dakota30+ days ago

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. - Overview: The Job in a Nutshell: The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

Grand Forks, North Dakota21 days ago

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.

Grand Forks, North Dakota30+ days ago

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.

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Customer Service Manager Jobs in Grand Forks, ND

Jobs

Environmental Services / Custodial Operations Manager 2Sodexo

Retail Key Carrier CoordinatorHomeGoods

Customer Programs ManagerNew Flyer

General Manager 4 - Environmental Services / CustodialSodexo

Environmental Services Manager – Hospital – 2nd ShiftBlackStar

environmental Services / Custodial Operations ManagerEmeraldadvantageconcepts

Environmental Services / Custodial Operations Manager 2Upcoresolutions

Remote Customer Service RepresentativeMCI Military Recruitment

General Manager 4 - Environmental Services / CustodialUpcoresolutions

Service Specialist ManagerFirst Community Credit Union

Retail Customer Service SupervisorPetSmart

Sales Manager (Optical Retail)Stanton Optical

Manager on DutyIHOP 3322 Grand Forks

Clinical Nutrition ManagerSodexo

Assistant Store ManagerAce Hardware

Restaurant Assistant ManagerIHOP 3322 Grand Forks

Restaurant ManagerIHOP 3322 Grand Forks

General ManagerIHOP 3322 Grand Forks

STORE MANAGER CANDIDATEDollar General

Assistant Store Manager - BSC Store Grand ForksEnvision, Inc.

Assistant Store ManagerNatural Grocers

Property ManagerMetes & Bounds

Restaurant General ManagerBorder Foods LLC

Assistant Manager - Grand ForksDiscount Tire

Senior Account Manager - Commercial LinesInsurance Office of America

Senior Account Manager (Fully Remote)Insurance Office of America

Commercial Insurance Account Manager (Central or Mountain Time Zone)Insurance Office of America

Assistant General ManagerBorder Foods LLC

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Audit Manager - Construction & DevelopmentBrady Martz

Territory Manager Grand Forks and Devils Lake AreaUS Foods

DoD SkillBridge: Territory ManagerUS Foods

Manager TraineeMenards

DoD SkillBridge: Warehouse ManagerUS Foods

The Perry Group: Construction Manager 2 (power & electrical, field)CDM Smith

DoD SkillBridge: Transportation ManagerUS Foods

Care Manager - PT - CrookstonAll Embracing Home Care

Retail Assistant Manager – Full-Timemaurices

Assistant Store Manager 2560 Grand Forks, NDSally Beauty Holdings

87104 Assistant Store ManagerCosmoProf

87104 Store ManagerCosmoProf

General Manager - ND - Q-002217-Grand Forks-Grand Forks, ND (Grand Forks, ND)Qdoba Restaurants

Guest Services SupervisorCanad Inns

Guest Service RepresentativeMy Place Hotels

Manager-Sr. Manager- Audit and/or TaxBrady Martz

Crew MemberDairy Queen

Opening Team LeaderChick-fil-A

Vitamin/Body Care AssistantNatural Grocers

Receiving AssistantNatural Grocers

Produce AssistantNatural Grocers

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