51 Results for

Customer Service Manager Jobs in Glendora, CA

Jobs

Los Angeles, California

$70,000–$80,000 / year

They are responsible for overseeing order processing, resolving complex client complaints, and managing day-to-day team workflows to ensure high customer retention and seamless supply chain coordination. In this critical role, you will manage customer relationships, oversee the processing of purchase orders, and act as the central point of contact between our clients, the sales team, and the manufacturing floor.

3 days ago

Riverside, CA

Responsibilities include the overall operation of the HOSS, maintaining a clean and organized customer-facing area, managing operational statistics and reports, maintaining appointment software, directing student flow, escalating issues, and promoting a culture of collaboration, process improvement, active listening, and inclusion. Under the leadership of the Associate Vice Chancellor of Enrollment Services and the direct supervision of the Assistant Director of Financial Aid, Customer Service, the HOSS Supervisor significantly impacts the success of the high-volume walk-in counter and the Highlander Port.

Today

Monrovia, CA

$17.75–$23.10 / hour

p>Applicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

30+ days ago

Carson, CA

li>Keys information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints.

The Customer Service Manager is responsible for managing the activities of the Customer Service team engaged in carrying out customer service activities.

19 days ago

Los Angeles, California

li>Ability to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation.

Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.

30+ days ago

Fontana, CA

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Manager for the office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

30+ days ago

Los Angeles, CA

$70,304–$85,000 / year

a href="http://https://vcahospitals.com/animal-specialty-emergency" rel="nofollow">http://https://vcahospitals.com/animal-specialty-emergency. Key skills include strong staff and client relationship management, effective communication, high emotional intelligence, training and development, professionalism, leadership, and a genuine compassion for both pets and people.

3 days ago

Tustin, CA

As an Account Manager Team member with Nate Nguon Ins and Fin Svc Inc - State Farm Agency (Tustin, CA), you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

los angeles, CA

Remote

Full time

p>We are currently expanding our remote support team and are seeking motivated individuals who enjoy working with people and providing helpful, professional service. This role focuses on assisting members who have requested information, scheduling appointments, and guiding them through a simple online process in a virtual environment.

30+ days ago

Carson, California

p>The Customer Service Manager is responsible for managing the activities of the Customer Service team engaged in carrying out customer service activities.

Keys information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints.

21 days ago

Los Angeles, CA

Ability to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation.

Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.

30+ days ago

City of Industry, California

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Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company’s continuous fast growth.

Maintain an expert understanding of Sunny products and operations to better understand the needs of the customer and the needs of the company.

30+ days ago

Chino, California

$80,000–$85,000 / year

This role ensures that customers receive outstanding service by managing a high-performing team, implementing efficient processes, and identifying opportunities for improvement.

Key Responsibilities:

Handle escalated customer issues and resolve conflicts professionally .
Qualifications:
- Bachelor’s degree in Business, Communications, or related field (or equivalent experience) .

30+ days ago

Los Angeles, California

p class="MsoNormal">blackcrows is looking for a Customer Service Assistant / Customer Service Logistics Intern to join its Customer Service team based in Los Angeles.

Retail order tracking & E-commerce: manage weekly store shipments, monitor deliveries, control lead times, and resolve issues.

13 days ago

Los Angeles, CA

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.

17 days ago

Cerritos, CA

p>• Answering inbound telephone calls and providing excellent customer support • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism • Responsible for researching and resolving complaints to ensure customer retention and satisfaction • Follow up on all written correspondence and escalate to customer service manager on duty as necessary • Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles.

30+ days ago

Cerritos, CA

$18–$20 / hour

Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles.

30+ days ago

Los Angeles, California

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Proven success as a customer service manager; strong guest-focused mentality and proven ability to inspire office services, receptionist, facility and hospitality teams to deliver consistently high-quality guest service while operating independently. Business Innovation, Coaching, Communication, Consumer Services, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service, General Operations Management, Proactive Management, Problem Solving, Professional Collaboration, Professional Development Training.

27 days ago

Chino, California

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

30+ days ago

Torrance, CA

Our engineers, designers, and artisans craft world-class sporting equipment that redefines performance and design, always staying true to our mission: to unite the world and deepen the connection between people and the game. Reporting to the Customer Service Manager, this position is responsible for processing customer orders, managing returns and warranties, and resolving inquiries in a professional and timely manner.

Today

$22–$25 / hour

As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including some of the best engineers, scientists, and technicians in the industry. will perform essential job functions associated reviewing POs, managing shipment issues, maintaining daily job status updates, ensuring specimen quality, and preparing necessary documentation for job execution.

10 days ago

Santa Ana, CA

ESSENTIAL FUNCTIONS OF THE JOB: • Open and maintain customer accounts by recording account information • Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Prepare product or service reports by collecting and analyzing customer information • Manage large amounts of incoming calls • Identify and assess customers' needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Resolve customer complaints via phone, email, mail or social media • Use telephones to reach out to customers and verify account information • Assist with placement of orders, refunds, or exchanges • Take payment information and other pertinent information such as addresses and phone numbers • Suggest solutions when a product malfunctions • Utilize computer technology to handle high call volumes • Work with customer service manager to ensure proper customer service is being delivered • Compile reports on overall customer satisfaction • Resolve customer complaints via phone, email, mail or social media. • Patience: ability to stay calm when confused/frustrated customers reach out for customer support • Product Knowledge to be able to provide accurate information • Clear communication: ability to write, speak, and listen effectively • Technology savvy; being able to understand modern technology (phones, computers, etc.) • Resolving Conflict; understanding and finding solutions to customer's needs • Positive Attitude; the ability to make minor changes in your conversational patterns.

30+ days ago

Santa Ana, CA

$23–$25 / hour

Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

11 days ago

Santa Ana, CA

$23–$25 / hour
Part time

Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

12 days ago

Orange, CA

Success will be measured by your ability to handle the additional workload without disruption and contribute to a 10% improvement in overall team efficiency during peak periods by proactively sharing knowledge and helping streamline operational handoffs.

Role-play and refine scripts for handling difficult customer conversations (e.g., explaining re-weigh charges) with a supervisor to ensure a confident, professional, and de-escalating communication style, as measured by ongoing supervisory feedback.

30+ days ago

Ontario, CA

$120,000–$200,000

Our dealership group is a leader in the automotive industry, that has developed into one of the most successful and respected automobile retail organizations in the nation and has consistently been ranked in the Automotive News Top 125 Dealership Groups!

Martin Automotive Group is looking for a Service Manager to join our team at our Subaru of Ontario location!

21 days ago

Los Angeles, CA

p>____.

Works closely with Chefs, Cooks, Servers, and Food Service cashier to establish teamwork between the kitchen staff and Servers/Cashiers to ensure customers are being served in a timely manner.

6 days ago

Los Angeles, California

li>Provide technical support for IBD products, including diagnosing and troubleshooting on Website, Apps and Mobile devices; perform back-end password, and entitlement resolutions; guide customers through corrective processes (e.g., clearing cache/cookies, browser compatibility, whitelist, install/un-stall apps and enabling notifications on all devices) using probing and consultative questioning. IBD helps its customers succeed in the market with its unparalleled stock research including market-beating stock lists, proprietary stock ratings and powerful investing tools that help them make more profitable trading decisions.

28 days ago

Los Angeles, CA

$35,000–$50,000 / year

li>

Provide technical support for IBD products, including diagnosing and troubleshooting on Website, Apps and Mobile devices; perform back-end password, and entitlement resolutions; guide customers through corrective processes (e.g., clearing cache/cookies, browser compatibility, whitelist, install/un-stall apps and enabling notifications on all devices) using probing and consultative questioning. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

27 days ago

Azusa, CA

$106,000–$143,000 / year

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Monitor proposal and bid activity levels in the main business segments, which are predominately owner direct, or with contractors on an owner managed accounts (Retrofit, Repairs, Maintenance and Integration) for Service opportunities. What's great about working at Sunbelt Controls is that we're a big enough company to be a leader in Automated Controls contracting in California, the Pacific Northwest, and the Southwest U.S., but as a 100% employee-owned ESOP, we're a private company with a family-oriented feel.

2 days ago

Commerce, California

Responsibilities include overseeing and assessing staff activities, strategizing and monitoring daily activities of customer success operation, training, investigating and solving customer complaints, maintaining documentation pertaining to customer success, appraising work performance, and performing additional duties where as needed. In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up..

10 days ago

Los Angeles, CA

p>As the primary operational and success partner to the customer, the SDM orchestrates service delivery across all aspects of service delivery including Customer Contact Centers, Technology & Service Operations, Financial Services, and the Field Services Center of Excellence to deliver a cohesive, outcome-driven service experience. The role balances operational excellence with proactive customer engagement, ensuring SLA performance compliance, financial health discipline, operational stability, and continuous improvement, while serving as the primary operational interface between the customer and Global Services strengthening trust and partnership over multi-year transit programs.

30+ days ago

Baldwin Park, CA

$139,100–$179,960 / year

li>Oversees the customer and patient experience by reviewing customer/patient requests and using strategic thinking to develop innovative solutions in order to increase customer/patient satisfaction and reduce systematic service recovery issues; forecasting internal and external needs and anticipating work of unit-based teams to support food service and delivery operations that help the business unit deliver quality care; analyzing patterns across patient responses to quality control survey questions, overseeing the submission of relevant quality control reporting, integrating knowledge of metrics used to assess quality control and quality performance across departments to identify systematic issues; planning strategic efforts to reduce critical control points to acceptable levels and improve the care experience; and planning quality control initiatives across teams monitoring and reviewing the resolution of complex customer and patient concerns.

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30+ days ago

Riverside, CA

Our Customer Service team serves as the frontline connection to our clients, ensuring their requests are addressed with accuracy, professionalism, and care. In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

2 days ago

Orange, CA

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

Montclair, CA

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

p>For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

30+ days ago

Los Angeles, CA

Automotive Retail: Previous experience in automotive retail + Certifications: Automotive Service Excellence (ASE) Certification **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

5 days ago

Los Angeles, CA

5 days ago

Baldwin Park, CA

$18.81–$21.32 / hour

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

30+ days ago

Alhambra, California

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The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision.

30+ days ago

Santa Fe Springs, CA

$25.15–$34.60 / hour

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. PREFERRED QUALIFICATIONS: To perform the duties of this job, associate must be customer service oriented; possess ability to actively listen to customers to understand requests; have good communication skills; be detail oriented; must be able to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile.

30+ days ago

Remote

$90,000–$100,000 / year

Preferred Skills: 5+ years of successful experience with lifecycle sustainment account management OR 5+ years of experience in customer support / customer account management to include Mobile Video, Vehicle Intelligence, or other video solutions. Help manage and coordinate the processing, communication, and implementation of technical changes, including changes related to new releases, customer requests, field change orders, and reconfigurations, and be engaged on all upgrade and execution plans.

30+ days ago

Bell, California

p style="text-align:left">For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

3 days ago

Los Angeles, California

The field technician will be responsible for working at Customer facilities diagnosing and repairing buses/trucks under warranty and performing Customer support and campaigns required by RIDE or the Customer vehicles.

Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned.

18 days ago

Los Angeles, CA

$80,000–$90,000 / year

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.

30+ days ago

Orange County, CA

Full time

This role involves managing key program personnel, including Lead Housing Navigators, Lead Housing Case Managers, Housing Navigators, Housing Case Managers, Housing Retention Specialists and Program Coordinators. Illumination Health + Home (IH+H) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs.

30+ days ago

Irvine, California

$60,000–$62,000

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You will collaborate closely with cross-functional teams, including Sales, Accounting, Operations, and other internal departments, to ensure efficient processes and deliver exceptional customer support and operational results.

Support all customer service and sales supporting activities; assist with the sales and clinical teams to ensure their requests are met while staying within company guidelines and policies.

24 days ago

West Hollywood, CA

We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest. While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of wrists, hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell.

30+ days ago

Garden Grove, CA

$24–$26.85 / hour

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

9 days ago

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Customer Service Manager Jobs in Glendora, CA

Customer Service Manager VersaDesk

Customer Service Manager, Enrollment Services University of California

Retail-Customer Service Manager (PT) The Michaels Companies Inc

Manager Customer Service GEODIS FF Germany GmbH & Co KG

Customer Service Manager Barksdale

Customer Service Manager - State Farm Agent Team Member David Ceballos - State Farm Agent

Customer Service Manager VCA Inc

Customer Service Manager - State Farm Agent Team Member Nate Nguon - State Farm Agent

WFH - Customer Service Manager Spade Recruiting

Manager Customer Service GEODIS Career

Customer Service Manager Crane Pumps & Systems Inc

Customer Service Manager Sunny Distributor

Customer Service Manager Emerging Blue, Inc.

Customer Service Assistant / Customer Service Logistics intern blackcrows

Manager, Airport Customer Operations - LAX (Los Angeles, CA, US) American Airlines Mexico

Spanish Customer Service Rep (TX/ID/NV) Revolve Group Inc

Customer Service Rep Revolve Group Inc

Senior Client Services Manager GBTS

Operations/Service Manager Burlington Coat Factory of TX

Customer Service Representative Yonex USA

Customer Service Representative Bodycote plc

Customer Service Representative RBC Bearings Inc

Customer Service Representative / Account Specialist (Aerospace Manufacturing) RBC Bearings Inc

Customer Service Representative / Account Specialist (Aerospace Manufacturing) Roller Bearing Company of America, Inc

LTL Customer Service & Quoting Specialist Fairgrounds Transportation

Service Manager Martin Automotive Group

Food Service - Assistant Manager Bristol Farms

Customer Service Associate Dow Jones & Company

Customer Service Associate News Corp

Service Manager Sunbelt Controls

Customer Service Supervisor - Commerce, CA Plastic Express

Service Delivery Manager - California Cubic Corp

Senior Manager Clinical Nutrition and Patient Food Services Kaiser Permanente

Customer Service Rep NewBasis

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Assistant Store Manager Goodwill of the San Francisco Bay

Part Sales Manager – Part Time AutoZone, Inc.

Part Sales Manager – Full Time AutoZone, Inc.

Store Manager - 0395 Extra Space Storage Inc

Store Manager Extra Space Storage

Customer Support Specialist Republic Services Inc

Video Systems Manager - US Remote Motorola Solutions Inc

Assistant Store Manager Goodwill of Central & Northern Arizona

Field Service Technician - Los Angeles RIDE Mobility

Senior Manager, Concessions | LA Memorial Coliseum Legends Hospitality, LLC

Manager of CSS Housing (Orange County) Illumination Health + Home

Client Services Coordinator (Medical Device) Ultimate Staffing Services

Front End - Shift Supervisor Bristol Farms

ROUTE DRIVER - UTILITY (FULL TIME) Compass Group North America

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