FULL_TIME

FEED

UNKNOWN

As a Customer Success Manager on the OmniChannel team at BrightEdge, you’ll serve as a trusted partner to a diverse portfolio of clients, building strong relationships and helping them get the most value from the BrightEdge platform. If you enjoy solving meaningful problems, working with data and technology, learning new things, and helping shape the future of digital marketing, BrightEdge is a great place to build your career.

BrightEdge

Customer Success Manager, OmniChannel

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The PCIS business model is a business-to-business-to-consumer (B2B2C) model and offered through multiple distribution partnerships that include Third-Party Administrators (TPAs), Health Savings Providers, Independent Record-Keepers (IRKs), Trust Companies, Financial Advisors, and Institutional Retirement Plan providers. Schwab is an industry leading provider of retirement and health savings brokerage solutions to employers and their employees through our Personal Choice Retirement Account (PCRA) and Health Savings Brokerage Account (HSBA) solutions, a component of Personal Choice Investment Services (PCIS).

The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member <a href="http://www.sipc.org/" target="_blank">SIPC</a>) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services. The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.

The Charles Schwab Corp

Client Service Manager Personal Choice Investment Services

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You have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.

Accenture Plc

Customer Growth Strategy Senior Manager | Utilities

You will lead a team of Customer Service Specialists committed to delivering compassionate, compliant, and solutions-oriented support to homeowners navigating through the homeownership journey and/or financial hardships. CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico.

CrossCountry Mortgage LLC

Customer Service Supervisor

More than overseeing day-to-day operations, this leader will coach and develop talent, navigate complex servicing needs, drive continuous improvement, lead through change, and build strong partnerships across teams and locations. Physical Demands: General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

YEAR

KeyCorp

Operations Section Manager, Commercial Credit Servicing

The position entails a need for excellent communication skills; ability to multi-task, strong team leadership, client relations and ensures superior food quality and strong customer service skills. Job Summary: The General Manager, reporting directly to the Regional Vice President, holds duties related to day to day operations of a Company account.

Compass Group North America

MGR, GENERAL - Food Service - Jones Day Cleveland Cafe

You have a proven track record of shaping and delivering complex CIAM implementations-spanning registration, authentication, MFA and passwordless, consent management, and fraud prevention-while managing executive client relationships, leading onshore and offshore teams, and growing the business. Work with project teams, delivery leads, alliance partners, and client stakeholders to create stand-out customer identity offerings powered by leading CIAM platforms (e.g., Ping Identity, ForgeRock, Okta CIAM, Auth0, ForgeRock, Microsoft Entra B2B/B2C /External ID).

Customer Identity & Access Management (CIAM) Senior Manager

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

Amy Gaal - State Farm Agent

Customer Care Manager - State Farm Agent Team Member

The Customer Service Specialist (CSS) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This position is responsible for the management of various customer requirements, to ensure that all clients, both internal and external, are fully satisfied and given impeccable service (from reception of their order to delivery).

SOPREMA

Customer Service Specialist

partner JazzHR

Partners closely with Store Manager to learn how to interview, select and train service technicians, utilizing developing technical expertise to understand how knowledge, skills and experiences align with business needs and role definitions. Assists in overseeing safe operations and proper working order of all tools and equipment in the shop; supports ordering necessary replacements or repairs upon budget approval.

Conrad's Tire Service Inc

Service Manager

As a Service Operations Manager, you will lead the service operation for your location - balancing technician workload, hiring and developing your team, managing budgets and costs, supporting quotes and sales, and ensuring customers receive safe, responsive, high-quality service. If you are energized by leading people, improving operations, managing the business side of service, and building customer relationships that last, we would like to hear from you.

MAZZELLA LIFTING TECHNOLOGIES, INC.

OTHER

A well-established, growing accounting and advisory firm is seeking an experienced CFO Advisory Services Senior Manager to join its consulting practice in Cleveland, Ohio. This opportunity is ideal for a strategic finance professional who enjoys working directly with business owners and executive leadership teams to improve financial performance, strengthen operations, and support critical business decisions.

CFO Services Senior Manager / Fractional CFO Consultant

The Service Operations Manager should provide management of company's activities and functions relating to the ongoing repair, maintenance and retention of all products existing within our portfolio as well as partnering as necessary with the General Manager - Service to support any acquisition and recovery efforts for units outside our portfolio within an assigned geographic span. Responsible for managing, mentoring and leading a team of Field Superintendents and Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the service team to meet required financial targets/metrics and performance KPIs.

Schindler Holding Ltd

Service Operations Manager

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Mavis Tire Supply LLC

NTB - Automotive Assistant & Service Managers

The role requires regular face-to-face engagement with commissioners, local authority representatives, healthcare partners, community stakeholders and delivery teams to maintain strong working relationships, support service development, review performance and identify opportunities for continuous improvement and innovation. • Undertake regular face-to-face meetings with commissioners, local authority representatives, Integrated Care System partners, subcontractors and other key stakeholders to review performance, strengthen partnerships and support contract growth and sustainability.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

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Drive ServiceNow Automation: Design and improve automated workflows using Flow Designer, Workflow Editor, Service Catalog, Employee Center, and ITSM capabilities to reduce manual effort and improve fulfillment speed and consistency. Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service Request Management, Knowledge Management, Service Catalog, and Service Automation capabilities across the organization.

Manager - IT Service Management

While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.

Midas

Midas - Automotive Assistant & Service Managers

Talent Acquisition

Recognize and engage customer stakeholders at managed sites to drive the effective utilization of MIM Software products compelling customers to implement new processes and identify opportunities for cross-selling. We are looking for candidates with a strong track record of delivering exceptional results with a patient focus, developing deep & strategic account relationships, and executing strategic account plans.

GE HealthCare Technologies Inc

Clinical Customer Success Manager

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you 
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service 
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it 
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

Aramark

Patient Services Manager

As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery. At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction: Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.

Building on a history of exceptional industry experience, Criterion Security, America&rsquo;s leading healthcare, government and corporate security company, has joined forces with Paladin Security to create PalAmerican, one of North America&rsquo;s largest&nbsp;independent security superfirms.
Our experience across a variety of industries and a proven track record of providing innovative security solutions means PalAmerican has the resources, talent and operational know-how to provide complete customized security solutions that not only meet, but exceed specialized requirements.
To ensure we provide the security personnel best suited to&nbsp;our clients' requirements, PalAmerican employs a rigorous 12-step selection process. We then provide professional, vertical specific training, followed by additional on-site training designed to exceed all industry standards throughout North America.
Through our industry-leading selection process and our highly advanced and specialized training, PalAmerican has the highest client retention rate in the industry.
With our specialized security services professionals, PalAmerican can perform security program planning and development, risk assessments, investigations and background screening to help&nbsp;our clients make informed, evidence-based decisions that positively impact both&nbsp;the bottom line and&nbsp;their peace of mind.

Customer Service Manager Jobs in Elyria, OH

Customer Success Manager, OmniChannel BrightEdge

Client Service Manager Personal Choice Investment Services The Charles Schwab Corp

Customer Growth Strategy Senior Manager | Utilities Accenture Plc

Customer Service Supervisor CrossCountry Mortgage LLC

Operations Section Manager, Commercial Credit Servicing KeyCorp

MGR, GENERAL - Food Service - Jones Day Cleveland Cafe Compass Group North America

Customer Identity & Access Management (CIAM) Senior Manager Accenture Plc

Customer Care Manager - State Farm Agent Team Member Amy Gaal - State Farm Agent

Customer Service Specialist SOPREMA

Service Manager Conrad's Tire Service Inc

Service Manager MAZZELLA LIFTING TECHNOLOGIES, INC.

CFO Services Senior Manager / Fractional CFO Consultant GHJ

Service Operations Manager Schindler Holding Ltd

NTB - Automotive Assistant & Service Managers Mavis Tire Supply LLC

Service Manager Maximus

Manager - IT Service Management Maximus

Midas - Automotive Assistant & Service Managers Midas

Clinical Customer Success Manager GE HealthCare Technologies Inc

Patient Services Manager Aramark

Client Service Manager PalAmerican Security

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