NewSr. Construction Manager, Data Center Construction Amazon Data Services, Inc.Sr. Construction Manager, Data Center ConstructionNew Carlisle, OHBachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management, or an equivalent engineering science plus 7+ years of relevant construction experience, OR 11+ years of relevant construction experience in lieu of a degree. • Work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.
NewSr. Construction Manager, MLZ Data Center Construction Amazon Data Services, Inc.Sr. Construction Manager, MLZ Data Center ConstructionNew Carlisle, OHWork alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
NewPart Sales Manager – Part Time AutoZonePart Sales Manager – Part TimePiqua, OHParts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
NewBar Manager Fricker's USA, LLCBar ManagerSpringfield, OHPreferredWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience.
NewRestaurant Manager Fricker's USA, LLCRestaurant ManagerAlpha, OHPreferredWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience.
NewKitchen Manager Fricker's USA, LLCKitchen ManagerDayton, OHPreferredWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience.
NewCulinary Manager Fricker's USA, LLCCulinary ManagerDayton, OHPreferredWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience.
NewProgram Manager XP-16.11 CredenceProgram Manager XP-16.11WPAFB, OHDemonstrated experience in USAF weapon systems acquisitions to navigate the complexities of the DoD 5000.02 framework, proven senior executive briefing experience to effectively communicate program status and risk to General Officer/Senior Executive Service leadership, and a formal project management certification or training (e.g., PMP or DAWIA) to provide a structured and disciplined approach to all program management activities. The Plans and Programs/Cyber and Analysis Programs Directorate (AFLCMC/XP-OZ), headquartered at Wright-Patterson AFB, OH is responsible for center resource management, strategic planning, transformation, change management, center information technology, and operations research and analysis.
NewFlight Test and Evaluation Manager, Senior F-16 WAM (Top-Secret) - 189 CredenceFlight Test and Evaluation Manager, Senior F-16 WAM (Top-Secret) - 189Wright-Patterson Air Force Base, OHAdvanced Integrated Defensive Electronic Warfare Suite (AIDEWS) and/or Advanced Countermeasures Electronic System (ACES)) and a broad variety of weapons for both the production and modified aircraft to include extensive coordination with various U.S. Government agencies, Air Force, prime weapon system Contractors, and various other vendors and subsystem Contractors. Assist to develop the plan to ensure execution and support the flight test program for the F-16 FMS programs including both the production and modification efforts, including close coordination with technical (engineering), logistics, flight test community, and Lead Development Test Organization (LDTO) test support staff.
Assistant Manager LESLIES POOLMART INCAssistant ManagerMIAMISBURG, OH$15–$17 / hourCollaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
Financial Manager EN-8.43/8.44 CredenceFinancial Manager EN-8.43/8.44WPAFB, OHDemonstrate knowledge and experience in financial management support to assist the USAF in meeting guidance in the FAR, United States Code Title 10, DoD Financial Management Regulations, AFI 65-601, and other applicable documents and regulations, systems and guides. Familiarity with DoD and USAF policy and guidance; development and preparation of unique concepts, plans, roadmaps, and schedules; implementation of support contracts; and development and preparation of financial documentation, briefing assistance, meeting support, and other related support as required.
NewProgram Integration Manager - PAE Fighters DCS CorporationProgram Integration Manager - PAE FightersBeavercreek, OHAssist in executing a collaborative process bridging warfighter identified capability needs to include: planning for acquisition of materiel solutions, supporting the trade-space evaluation of emerging capability needs, include system-of-systems assessments, identifying and assessing technology maturity and risk drivers, and incorporating comprehensive life-cycle planning to include pre-concept through disposal in support of future program technical needs with the IPT and cross-cutting stakeholders’ joint coordination. Support analytic identification of needs and development of requirements for potential materiel solutions, initiation of high confidence acquisition programs via early systems engineering, early test and evaluation strategy development, technology and manufacturing maturity, assessments of life-cycle analyses, lifecycle cost estimates, and early acquisition intelligence engagement.
NewSTORE MANAGER CANDIDATE IN TRENTON, OH Dollar GeneralSTORE MANAGER CANDIDATE IN TRENTON, OHTrenton, OHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
ACCOUNT MANAGER Rent-2-OwnACCOUNT MANAGERWilmington, OHAble to properly lift and repetitively maneuver all store products and equipment including but not limited to household furniture, appliances and electronics by using proper equipment and safe lifting techniques. Here at Rent-2-Own, we don't just SAY we appreciate our employees, we put our money where our mouth is by offering: Kick butt monthly bonuses.
NewAcquisition Program Manager - B-2 Division (Dayton) DCS CorporationAcquisition Program Manager - B-2 Division (Dayton)Beavercreek, OHIn this position you will provide full-spectrum Acquisition Program Management Support to the US Air Force B-2 Systems acquisition programs within the Bombers Directorate, Air Force Life Cycle Management Center (AFLCMC) at Wright-Patterson AFB in Dayton, Ohio. Apply the full range of acquisition program management principles, policies, and procedures to perform a wide range of acquisition management activities to include pre- and post-contract award and milestone reviews in support of the existing and future B-2 programs.
NewFood Safety, Quality & Regulatory Affairs Manager (Onsite) CONAGRAFood Safety, Quality & Regulatory Affairs Manager (Onsite)Troy, OH$109,000–$159,000Reporting to the Director of Food Safety, Quality & Regulatory Affairs, you will lead food safety, quality, and regulatory programs at our Troy, Ohio manufacturing facility, producing products such as Slim Jim, meat snacks, and frozen bakery items. Knowledge of food safety principles, manufacturing processes, and regulatory requirements including Global Food Safety Initiative, Food Safety Modernization Act, FDA, and USDA.
NewRETAIL DISTRICT MANAGER UNASSIGNED NEW CARLISLE, OH (FUTURE GROWTH) Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNED NEW CARLISLE, OH (FUTURE GROWTH)New Carlisle, OHIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
NewRETAIL DISTRICT MANAGER UNASSIGNED DAYTON, OH (FUTURE GROWTH) Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNED DAYTON, OH (FUTURE GROWTH)Dayton, OHIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
NewSTORE MANAGER IN XENIA, OH Dollar GeneralSTORE MANAGER IN XENIA, OHXenia, OHEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewSTORE MANAGER IN CEDARVILLE, OH Dollar GeneralSTORE MANAGER IN CEDARVILLE, OHCedarville, OHEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewSTORE MANAGER IN TROTWOOD, OH Dollar GeneralSTORE MANAGER IN TROTWOOD, OHTrotwood, OHEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewPsychiatry Account Manager - Cincinnati East, OH LundbeckPsychiatry Account Manager - Cincinnati East, OHFairfield, OH$120,000–$140,000Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States.
NewMulti-Store Supervisor - #947 Sheetz, IncMulti-Store Supervisor - #947MIDDLETOWN, OHInspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. Qualifications: Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds.
NewTravel Store Supervisor Sheetz, IncTravel Store SupervisorMIDDLETOWN, OHInspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. Qualifications: Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds.
NewTravel Supervisor Sheetz, IncTravel SupervisorMIDDLETOWN, OHInspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. Qualifications: Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds.
NewHVAC Service Technician Trane TechnologiesHVAC Service TechnicianNorthridge, OH$28.96–$39.02 / hourEPA Certification Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location Annual Base Salary Range or Hourly Base Pay Range: $28.96 - $39.02 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.
NewProduction Supervisor - 3rd shift CONAGRAProduction Supervisor - 3rd shiftTroy, OH$64,000–$95,000Participate in the support of plant and company safety programs, promoting and maintaining a high level of awareness and adherence to defined employee safety requirements such as lock-out/tag-out, personal protective equipment, confined space entry, etc. The employee is occasionally required to sit; use hands to finger, handle, and feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; taste and smell.
NewProduction Supervisor - 2nd Shift CONAGRAProduction Supervisor - 2nd ShiftTroy, OH$64,000–$95,000Participate in the support of plant and company safety programs, promoting and maintaining a high level of awareness and adherence to defined employee safety requirements such as lock-out/tag-out, personal protective equipment, confined space entry, etc. The employee is occasionally required to sit; use hands to finger, handle, and feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; taste and smell.
Senior Security Manager Company ConfidentialSenior Security ManagerDayton, OH$74,984–$115,000Full timeProvide advisory assistance in evaluating security and administrative procedures associated with handling Critical Program Information (CPI) / Critical Components (CC) from unclassified material, up to and including Top Secret (TS), special access and Sensitive Compartmented Information (SCI) . Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Sunglass Hut - Assistant Manager I LUXOTTICA OF AMERICA INCSunglass Hut - Assistant Manager IMason, OH$18.42–$33.24 / hourFull timeIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Customer Service Manager Logan A/C & Heat ServicesCustomer Service ManagerDayton, OHYou will oversee customer service operations, team development, AI-powered customer experience platforms, quality assurance, performance metrics, customer communication strategies, and cross-functional collaboration to ensure exceptional service, operational efficiency, and sustained company growth. As the Customer Service & AI Experience Manager, you will lead the Customer Service Department while driving the strategy, performance, and continuous improvement of Logan Services' customer experience across every touchpoint.
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)Mason, OH$23.60–$42.50 / hourYou are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.
Customer Service Frontend Manager MeijerCustomer Service Frontend ManagerMiddletown, OhioThe Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
NewManager, Customer Service The AES CorpManager, Customer ServiceDayton, OHThe role demands a bachelor's degree in business management, Communications, Human Resources or related field from an accredited college or university, six years of supervisory experience. AES has been ranked #1 by BloombergNEF in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricity for millions of people worldwide.
Customer Service Manager Barnes Group Inc.Customer Service ManagerWest Chester, OHPart timeOversee the review and analysis of the Customer Service Analyst’s daily activities, including but not limited to customer schedule changes to understand impact to sales plan and operations; coordinate and administer any pricing changes required by customer changes. • Serve as the primary point of contact for customer site communications, ensuring timely and professional updates, and escalate issues to commercial leadership and site management as necessary to ensure swift resolution.
Customer Service Account Manager W. R. Berkley CorpCustomer Service Account ManagerOHService multiple lines of admitted and non-admitted business including, but not limited to, General Liability, Property, Business Auto, Workers Compensation, Inland Marine, Commercial Umbrella, Excess Liability, Professional Liability, Pollution Liability, Product Recall, Directors & Officers, and Employment Practices Liability. While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to pick up, pinch, twist, or keyboard; must be able to communicate detailed or important information accurately; distinguish sounds at normal levels (with or without correction) and be able to receive detailed information orally.
Customer Service Account Manager BerkleyCustomer Service Account ManagerWest Chester, OhioService multiple lines of admitted and non-admitted business including, but not limited to, General Liability, Property, Business Auto, Workers Compensation, Inland Marine, Commercial Umbrella, Excess Liability, Professional Liability, Pollution Liability, Product Recall, Directors & Officers, and Employment Practices Liability. Additional Requirements: While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to pick up, pinch, twist, or keyboard; must be able to communicate detailed or important information accurately; distinguish sounds at normal levels (with or without correction) and be able to receive detailed information orally.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerMiddletown, OHTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Relationship Manager L1 (Mason, OH, US, 45040) Cintas CorpCustomer Relationship Manager L1 (Mason, OH, US, 45040)Mason, OHWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Manager, Customer Systems & Processes (Ohio) The AES CorpManager, Customer Systems & Processes (Ohio)Dayton, OHThe Manager will provide market-specific leadership for a team of Business Process Owners, including Finance, Credits & Contract Accounting (FICA), Customer Service Management (CSM), Device & Field Services Management (FSM), Meter Data Management (MDM) and Billing. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide.
Customer Experience Manager Five Below IncCustomer Experience ManagerOHp>At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! crewservices.zendesk.com/hc/en-us/requests/new.
Customer Service Supervisor - Corrugated Southern Champion Tray LPCustomer Service Supervisor - CorrugatedFairfield, OHEnd-to-End Ownership: Owns project management during the complete order process, including entering sales orders, verifying quotes against purchase orders, and submitting approved art files. This role requires a blend of strong business acumen, industry knowledge, and a "servant-hearted" approach to collaboration, ensuring every customer interaction is effortless and distinctive.
Sr. Manager Customer Contact The AES CorpSr. Manager Customer ContactDayton, OHThe Senior Manager, Customer Contact Centers is responsible for leading end-to-end customer contact center operations across Indiana and Ohio, ensuring consistent delivery of reliable, compliant, and high-quality customer service across both markets. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide.
Manager, Technical Customer Care Motor Vehicle Software CorporationManager, Technical Customer CareWilmington, OH$88,000–$104,000 / yearProven track record of leading motivating, developing, and coaching employees; building a high-performance team with demonstrated success; and developing and retaining high-performing employees. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Customer Service Supervisor PetSuitesCustomer Service SupervisorMason, OH$13.50–$14.50PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersEnglewood, OHFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.
Customer Segment Product Manager TrimbleCustomer Segment Product ManagerDayton, OhioThe CTCT division (a joint venture between Trimble and Caterpillar) develops positioning, control, and automation products for earthmoving and paving machines in the construction and mining industries, using technologies such as GNSS, optical total stations, lasers, and sonics. You will cultivate deep customer insights, work with a dedicated segment cohort, and build a strategy that ensures our positioning and control products become essential tools for earthmoving, paving, and compaction experts worldwide.
Environmental Services Department Manager Healthcare Services Group IncEnvironmental Services Department ManagerSpringfield, OHJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Tax Delivery Manager, Global Employer Services - Individual Client Services Deloitte Touche Tohmatsu LtdTax Delivery Manager, Global Employer Services - Individual Client ServicesOH$105,375–$215,375 / yearAt Deloitte Tax LLP, our Global Employer Services tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Customer Account Manager (Hybrid) RTX CorpCustomer Account Manager (Hybrid)Troy, OHOur global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. You will serve as the transactional main point of contact with their respective customers and will be responsible the day-to-day activities of customer communication regarding the placement of purchase orders, general inquiries, and meeting customer expectations.