63 Results for

Customer Service Manager Jobs in Covina, CA

Jobs

New!

Los Angeles, California5 days ago

$70,000–$80,000 Per Year

They are responsible for overseeing order processing, resolving complex client complaints, and managing day-to-day team workflows to ensure high customer retention and seamless supply chain coordination. In this critical role, you will manage customer relationships, oversee the processing of purchase orders, and act as the central point of contact between our clients, the sales team, and the manufacturing floor.

Huntington Beach, California20 days ago

p>Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member.

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Chino, California30+ days ago

$80,000–$85,000 Per Year

This role ensures that customers receive outstanding service by managing a high-performing team, implementing efficient processes, and identifying opportunities for improvement.

Key Responsibilities:

Handle escalated customer issues and resolve conflicts professionally .
Qualifications:
- Bachelor’s degree in Business, Communications, or related field (or equivalent experience) .

Costa Mesa, CA30+ days ago

$17.75–$23.10 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Monrovia, CA30+ days ago

$17.75–$23.10 Per Hour

p>Applicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Los Angeles, California30+ days ago

li>Ability to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation.

Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.

Fontana, CA30+ days ago

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Manager for the office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Carson, CA21 days ago

li>Keys information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints.

The Customer Service Manager is responsible for managing the activities of the Customer Service team engaged in carrying out customer service activities.

City of Industry, California30+ days ago

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Customer Service Manager is responsible for the continuous improvement of practices, leading the delivery of best customer service as well as the leading the strategic alignment for the company’s continuous fast growth.

Maintain an expert understanding of Sunny products and operations to better understand the needs of the customer and the needs of the company.

Los Angeles, CA19 days ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.

New!

Los Angeles, CA5 days ago

$70,304–$85,000 Per Year

a href="http://https://vcahospitals.com/animal-specialty-emergency" rel="nofollow">http://https://vcahospitals.com/animal-specialty-emergency. Key skills include strong staff and client relationship management, effective communication, high emotional intelligence, training and development, professionalism, leadership, and a genuine compassion for both pets and people.

Tustin, CA30+ days ago

As an Account Manager Team member with Nate Nguon Ins and Fin Svc Inc - State Farm Agency (Tustin, CA), you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Los Angeles, CA30+ days ago

Ability to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation.

Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.

Carson, California23 days ago

p>The Customer Service Manager is responsible for managing the activities of the Customer Service team engaged in carrying out customer service activities.

Keys information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints.

Los Angeles, California29 days ago

li>

Proven success as a customer service manager; strong guest-focused mentality and proven ability to inspire office services, receptionist, facility and hospitality teams to deliver consistently high-quality guest service while operating independently. Business Innovation, Coaching, Communication, Consumer Services, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service, General Operations Management, Proactive Management, Problem Solving, Professional Collaboration, Professional Development Training.

los angeles, CA30+ days ago

Remote

Full-time

p>We are currently expanding our remote support team and are seeking motivated individuals who enjoy working with people and providing helpful, professional service. This role focuses on assisting members who have requested information, scheduling appointments, and guiding them through a simple online process in a virtual environment.

Chino, California30+ days ago

You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

New!

Los Angeles, CA1 day ago

$71,000–$100,000 Per Year

Feel free to be yourself at American.

Ontario, CA23 days ago

$120,000–$200,000

Our dealership group is a leader in the automotive industry, that has developed into one of the most successful and respected automobile retail organizations in the nation and has consistently been ranked in the Automotive News Top 125 Dealership Groups!

Martin Automotive Group is looking for a Service Manager to join our team at our Subaru of Ontario location!

Orange, CA30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Montclair, CA30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

Baldwin Park, CA30+ days ago

$18.81–$21.32 Per Hour

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Alhambra, CA30+ days ago

$20–$21.50 Per Hour

p>If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

CA30+ days ago

p>For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

Los Angeles, CA7 days ago

Automotive Retail: Previous experience in automotive retail + Certifications: Automotive Service Excellence (ASE) Certification **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Los Angeles, CA7 days ago

Santa Ana, CA30+ days ago

The Customer Service Supervisor is responsible for supervising operations within the department, including reconciling customer accounts and ensuring equal distribution of work volume among the staff, to provide all YTC customers with timely and courteous service. • Train and instruct newly hired employees on department operations with a focus on communication, knowledge sharing, and prioritization while demonstrating work procedures aligned with company policies.

Santa Fe Springs, CA30+ days ago

$20–$22 Per Hour

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

New!

Bell, California5 days ago

p style="text-align:left">For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

Los Angeles, CA8 days ago

p>____.

Works closely with Chefs, Cooks, Servers, and Food Service cashier to establish teamwork between the kitchen staff and Servers/Cashiers to ensure customers are being served in a timely manner.

Orange, CA30+ days ago

Success will be measured by your ability to handle the additional workload without disruption and contribute to a 10% improvement in overall team efficiency during peak periods by proactively sharing knowledge and helping streamline operational handoffs.

Role-play and refine scripts for handling difficult customer conversations (e.g., explaining re-weigh charges) with a supervisor to ensure a confident, professional, and de-escalating communication style, as measured by ongoing supervisory feedback.

CA30+ days ago

Remote

$90,000–$100,000 Per Year

Preferred Skills: 5+ years of successful experience with lifecycle sustainment account management OR 5+ years of experience in customer support / customer account management to include Mobile Video, Vehicle Intelligence, or other video solutions. Help manage and coordinate the processing, communication, and implementation of technical changes, including changes related to new releases, customer requests, field change orders, and reconfigurations, and be engaged on all upgrade and execution plans.

El Segundo, CA30+ days ago

Position Summary: Vallen''s Supervisor Inside Sales (Customer Service Supervisor) is a staff management position that assists Customer Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates. A.) from four-year College or university preferred; or three to five years inside sales and supervisory experience and/or training; or equivalent combination of education and experience.

New!

Placentia, CAToday

$22–$26 Per Hour

Basic duties include answering phone calls, emails, and chats from customers and participating in meetings with Customer Service or other internal teams (to discover new communication tactics and maintain expert knowledge about company products and services). Through more than 180 distribution partners across the globe, a growing number of strategically-positioned sales offices and warehouses, and customer-centric operations, Arlon is recognized as a global leader in graphic films.

Los Angeles, CA30+ days ago

p>As the primary operational and success partner to the customer, the SDM orchestrates service delivery across all aspects of service delivery including Customer Contact Centers, Technology & Service Operations, Financial Services, and the Field Services Center of Excellence to deliver a cohesive, outcome-driven service experience. The role balances operational excellence with proactive customer engagement, ensuring SLA performance compliance, financial health discipline, operational stability, and continuous improvement, while serving as the primary operational interface between the customer and Global Services strengthening trust and partnership over multi-year transit programs.

Los Angeles, California20 days ago

The field technician will be responsible for working at Customer facilities diagnosing and repairing buses/trucks under warranty and performing Customer support and campaigns required by RIDE or the Customer vehicles.

Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned.

Torrance, California30+ days ago

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The Customer Service Representative plays an important role in supporting Yonex customers and partners while representing the brand’s commitment to quality and service. Our engineers, designers, and artisans craft world-class sporting equipment that redefines performance and design, always staying true to our mission: to unite the world and deepen the connection between people and the game.

Irvine, CA21 days ago

Full-time

This position will collaborate closely with cross-functional teams, including Sales, Accounting, Operations, and other internal departments, to ensure efficient processes and deliver exceptional. The Sales & Customer Coordinator will possess strong interpersonal communication skills, exceptional attention to detail, and the ability to solve problems and make sound decisions through.

Cerritos, CA30+ days ago

p>• Answering inbound telephone calls and providing excellent customer support • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism • Responsible for researching and resolving complaints to ensure customer retention and satisfaction • Follow up on all written correspondence and escalate to customer service manager on duty as necessary • Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles.

Cerritos, CA30+ days ago

$18–$20 Per Hour

Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles.

CA12 days ago

$22–$25 Per Hour

As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, including some of the best engineers, scientists, and technicians in the industry. will perform essential job functions associated reviewing POs, managing shipment issues, maintaining daily job status updates, ensuring specimen quality, and preparing necessary documentation for job execution.

New!

Huntington Beach, CAToday

The Customer Service Representative (CSR) is responsible for providing first-class customer service to all customers by using excellent, in-depth knowledge of company products as well as communicating effectively with team members within the customer service department.

Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options, and resolving warranty concerns.

New!

Irvine, CAToday

$55,800–$83,000 Per Year

li>Drives continuous improvement approach to processes and procedures, suggesting new methods to improve area operations, efficiency, and service to both internal and external customers .

The customer service specialist position is responsible for providing quality and efficient service to customers (internal and external) through the daily management of activities.

Irvine, California30+ days ago

$55,800–$83,000 Per Year
Full-time

Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell..

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.

West Hollywood, CA30+ days ago

We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest. While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of wrists, hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell.

Baldwin Park, CA30+ days ago

$139,100–$179,960 Per Year

li>Oversees the customer and patient experience by reviewing customer/patient requests and using strategic thinking to develop innovative solutions in order to increase customer/patient satisfaction and reduce systematic service recovery issues; forecasting internal and external needs and anticipating work of unit-based teams to support food service and delivery operations that help the business unit deliver quality care; analyzing patterns across patient responses to quality control survey questions, overseeing the submission of relevant quality control reporting, integrating knowledge of metrics used to assess quality control and quality performance across departments to identify systematic issues; planning strategic efforts to reduce critical control points to acceptable levels and improve the care experience; and planning quality control initiatives across teams monitoring and reviewing the resolution of complex customer and patient concerns.

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Irvine, CA30+ days ago

$55,800–$83,000 Per Year

p>Our businesses are organized in three distinct segments, each based around our core engineering DNA:

Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications.

About ITT:

ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation.

Los Angeles, California30 days ago

li>Provide technical support for IBD products, including diagnosing and troubleshooting on Website, Apps and Mobile devices; perform back-end password, and entitlement resolutions; guide customers through corrective processes (e.g., clearing cache/cookies, browser compatibility, whitelist, install/un-stall apps and enabling notifications on all devices) using probing and consultative questioning. IBD helps its customers succeed in the market with its unparalleled stock research including market-beating stock lists, proprietary stock ratings and powerful investing tools that help them make more profitable trading decisions.

Santa Ana, CA30+ days ago

ESSENTIAL FUNCTIONS OF THE JOB: • Open and maintain customer accounts by recording account information • Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Prepare product or service reports by collecting and analyzing customer information • Manage large amounts of incoming calls • Identify and assess customers' needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Resolve customer complaints via phone, email, mail or social media • Use telephones to reach out to customers and verify account information • Assist with placement of orders, refunds, or exchanges • Take payment information and other pertinent information such as addresses and phone numbers • Suggest solutions when a product malfunctions • Utilize computer technology to handle high call volumes • Work with customer service manager to ensure proper customer service is being delivered • Compile reports on overall customer satisfaction • Resolve customer complaints via phone, email, mail or social media. • Patience: ability to stay calm when confused/frustrated customers reach out for customer support • Product Knowledge to be able to provide accurate information • Clear communication: ability to write, speak, and listen effectively • Technology savvy; being able to understand modern technology (phones, computers, etc.) • Resolving Conflict; understanding and finding solutions to customer's needs • Positive Attitude; the ability to make minor changes in your conversational patterns.

Santa Ana, CA13 days ago

$23–$25 Per Hour

Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets.

Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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Customer Service Manager Jobs in Covina, CA

Customer Service Manager VersaDesk

Customer Service Manager - State Farm Agent Team Member Jason Hobbs

Customer Service Manager Emerging Blue, Inc.

Customer Service Manager The Michaels Companies Inc

Retail-Customer Service Manager (PT) The Michaels Companies Inc

Customer Service Manager Barksdale

Customer Service Manager - State Farm Agent Team Member David Ceballos - State Farm Agent

Manager Customer Service GEODIS FF Germany GmbH & Co KG

Customer Service Manager Sunny Distributor

Manager, Airport Customer Operations - LAX (Los Angeles, CA, US) American Airlines Mexico

Customer Service Manager VCA Inc

Customer Service Manager - State Farm Agent Team Member Nate Nguon - State Farm Agent

Customer Service Manager Crane Pumps & Systems Inc

Manager Customer Service GEODIS Career

Senior Client Services Manager GBTS

WFH - Customer Service Manager Spade Recruiting

Operations/Service Manager Burlington Coat Factory of TX

Duty Manager, Cargo Services - LAX (Los Angeles, CA, US) American Airlines

Feel free to be yourself at American.

Service Manager Martin Automotive Group

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Store Manager - 0395 Extra Space Storage Inc

Store Manager Extra Space Storage Inc

Assistant Store Manager Goodwill of the San Francisco Bay

Part Sales Manager – Part Time AutoZone, Inc.

Part Sales Manager – Full Time AutoZone, Inc.

Supervisor, Customer Service Yokohama Tire Corp

Customer Service Representative A.P. Møller - Maersk A/S

Assistant Store Manager Goodwill of Central & Northern Arizona

Food Service - Assistant Manager Bristol Farms

LTL Customer Service & Quoting Specialist Fairgrounds Transportation

Video Systems Manager - US Remote Motorola Solutions Inc

Supervisor Cust Service - Integrated Supply Vallen Distribution Inc

Customer Service Representative Arlon Graphics

Service Delivery Manager - California Cubic Corp

Field Service Technician - Los Angeles RIDE Mobility

Customer Service Representative Yonex USA

Sales and Customer Service Coordinator Rencata

Spanish Customer Service Rep (TX/ID/NV) Revolve Group Inc

Customer Service Rep Revolve Group Inc

Customer Service Representative Bodycote plc

Customer Service Representative California Faucets

Customer Service Specialist ITT Motion Technologies

Customer Service Specialist ITT Inc. - English US

Front End - Shift Supervisor Bristol Farms

Senior Manager Clinical Nutrition and Patient Food Services Kaiser Permanente

Customer Service Specialist ITT Inc

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Customer Service Representative RBC Bearings Inc

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