175 Results for

Customer Service Manager Jobs in Cedar Falls, IA

Jobs

New!

Waterloo, IAToday

Remote

$16–$16 Per Hour

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New!

Cedar Falls, IA4 days ago

$65–$68 Per Hour
Contractor

p tabindex="0">Summary: Lead the strategy, delivery, and lifecycle management of enterprise software applications and engineering platforms by managing product backlogs, defining requirements, and aligning solutions with business and customer needs. Collaborate with cross-functional teams to support platform modernization, cloud migrations, process improvements, automation initiatives, and enterprise transformation programs that enhance performance, efficiency, and user experience.

Waterloo, Iowa21 days ago

p>The Customer Service Manager is responsible for overseeing the customer service department, leading a team to grow load count while ensuring the company delivers the highest level of customer service possible to strengthen and enhance the growth and stability of Warren. Implementation of sound marketing and customer service principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as liaison between the customer and Warren.

Independence, IA30+ days ago

While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

Waterloo, IA30+ days ago

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Waterloo, IA16 days ago

p>BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of three years progressive experience in the field of healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and at least 5 years progressive supervisory/ management experience.

Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.

Cedar Falls, IA30+ days ago

This role involves collaborating with various stakeholders, which may include the location President, General Manager, Service Sales Manager, Senior Service Sales Manager or Client to determine project scope, specifications, and deliverables. The Service Project Manager plays a pivotal role in reviewing potential projects, preparing proposals, negotiating contracts with subcontractors, and ensuring that projects meet financial, scheduling, and quality targets.

New!

WATERLOO, Iowa5 days ago

What You'll Do:

evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.

Cedar Falls, IA30+ days ago

Remote

b>Inbound Support: Answer calls professionally, resolving customer inquiries regarding products and services. We are looking for motivated, tech-savvy Customer Service Agents to join our fast-growing team.

Waterloo, IA30+ days ago

p>Benefits:

• Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental, and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Waterloo, IA30+ days ago

Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Cedar Falls, IA25 days ago

Remote

As a leader of these teams, this individual works closely with these managers, as well as other leaders throughout our enterprise, to provide strategic direction, ensure compliance, oversee vendor management, provide reporting, and continuously improve our operations. Oversees the enhancement of ITSM practices based on business goals, proactive research, collaboration and feedback around the effectiveness and efficiency of processes; teams; tools; and partners.

IA23 days ago

Remote

The IT Service Management Manager manages team members that implement, manage, and/or coordinate Information Technology Service Management (ITSM) practices that add value to the delivery of services and products for internal and external users. What you'll be responsible for: Provide strategic leadership and oversight for enterprise IT Service Management (ITSM) capabilities, ensuring alignment to business objectives.

Waverly, IA25 days ago

Equipment Used to Perform Job: Cash register, Slicer, RPM system, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine. Positions that Report to you: Market Grille Department Manager; Mia Italian Department Manager; Hy-Chi Department Manager; Service Managers; Chefs; Market Grille Service Staff; Night food service employees.

Cedar Falls, IA20 days ago

We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

Whether someone is looking for extra income, valuable experience, or a schedule that fits a busy life-BioLife welcomes part-time team members just like you.

Waverly, IA30+ days ago

Equipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.

Cedar Falls, Iowa21 days ago

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By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. KDurfCY!8LYXbFp1_1Rb6kobvG6AXTBJPIjBDNoepqHUMKQ1mfDiFHcUooZsABGRBL74LOY579xAD0USP3WOFGxDruOIcARcMLBFFw$" rel="nofollow noopener noreferrer" target="_blank">virtual tour to get a sneak peek of one of our Plasma Donation Centers..

Waterloo, IA30+ days ago

$15–$17.50 Per Hour

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Waterloo, IA20 days ago

$15–$17.50 Per Hour

li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

New!

Waterloo, IA5 days ago

p>Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers.

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Waterloo, IA30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

New!

Waterloo, Iowa5 days ago

Strengthens and enhances the growth and stability of Warren by implementing sound sales and marketing principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as liaison between the customer and Warren.

The essential functions of the role depend on providing in-person oversight, coaching, and real-time collaboration with fellow management and operations staff.

Cedar Falls, IA18 days ago

li style="line-height:12pt"> Strong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data.

Service: Responsible to support Service ticket completion as assigned and provide voluntary support to CEC's 24/7 On Call rotation.

Waterloo, IA30+ days ago

Teaches and supervises various swimming activities such as learning to swim, swimming techniques, individualized and group lessons, swim clinics, water sports, special events or occasions recreation and public swimming, diving lessons, and other activities. Roles of the aquatic manager include but are not limited to participating in the development of programs, handling various swimming activities, and maintaining and supervising the aquatic facilities.

Cedar Falls, IA30+ days ago

$43,000–$67,000 Per Hour

You will need to have: Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment Proven track record of achieving challenging team and individual sales goals Balanced multiple opposing priorities in a multifaceted environment Set goals, evaluated performance, and developed a high performing team Basic interview skills and enhanced staffing knowledge. Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.

Waterloo, Iowa30+ days ago

p>Spend roughly one-third of your time energizing clients through pre-designed group workouts, modifying exercises for all fitness levels, and ensuring safe technique using heart rate monitors. But if you love connecting with people and find purpose in helping someone take their first step toward a healthier life, you'll find our approach feels less like selling and more like coaching..

Cedar Falls, IA26 days ago

Strong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data. The Project Manager leads projects to ensure optimal performance and peak efficiencies while overseeing completion of developed company and team goals.

Cedar Falls, IA26 days ago

$14.98–$17 Per Hour

Inspire and supporting your team to provide their best service to the customers in ensuring they meet their hunger needs, to fulfill their DReaM's in making a difference in our communities. maintain adequate staffing levels by assisting in the development of weekly team schedules, interviewing, and hiring of new DReaM Team members.

Cedar Falls, IA26 days ago

Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to: Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience.

Waverly, Iowa17 days ago

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How you'll make an impact:

The Account Manager-Employee Benefits is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts that vary in size and have needs that vary in complexity. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

Waterloo, IA30+ days ago

Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. This role will improve VGM Forbin's and/or forbinfi's customer service, increase touch points with each client and increase sales by identifying needs with existing clients & selling deeper into existing accounts.

Waterloo, Iowa30+ days ago

New!

Cedar Falls, IA6 days ago

p style="margin-left:0.75in">· Manage the scheduling and or dispatch of drivers to appropriate locations, according to customer requests, specifications, or needs, using Omnitrac devices, telephone, or current communication devices, maintain a high level of service, track and trace.

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology..

New!

Waterloo, Iowa5 days ago

li>Accountability for on-time pickup/delivery percentages, out-of-service percentages, miles per month per truck, operator turnover percentages, revenue per truck per week.

Coordinates operator's service-related needs to monitor service issues (i.e., permits, service failures, tickets) by proactively minimizing and resolving problems.

CEDAR FALLS, IA12 days ago

In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures.

Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.

New!

Cedar Falls, IA5 days ago

$18–$33 Per Hour

As the hospitality manager, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.

Organize and direct worker training programs including regularly reviewing guest experience training to ensure continual excellent customer experience.

Cedar Falls, IA30+ days ago

p>• Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental, and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA • Advancement Opportunities. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Waterloo, IA13 days ago

Your Goodyear application dashboard shows status updates and your recruiter"s contact detail for assistance.#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofworkGeneral Manager Truck Care, Truck Service Center Manager, Operations Manager Truck Care, Service Manager, Truck Service Director, Fleet Maintenance Manager. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements: 2 years or more of successful management experience Must have a valid driver"s license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements, including be at least 21 years of age.

Waterloo, Iowa24 days ago

p>The After Hours Fleet Manager is responsible for core business support functions outside of normal business hours, including CTPAT tracking and alert compliance, customer load tracking and status reporting, load planning, breakdown maintenance assistance, and managing and developing relationships with drivers to improve overall driver satisfaction and retention.

Coordinates operator's service-related needs to monitor service issues (i.e., permits, service failures, tickets) by proactively minimizing and resolving problems.

Cedar Falls, IA30+ days ago

$100,000–$160,000 Per Year

What You'll Do: • Coach, mentor and build a high-performance sales team dedicated to all sales activities related to new and used RVs • Develop unique ways to drive sales through events, community activities and local marketing campaigns • Plan and manage budgets by initiating and assessing cost control techniques • Maintain in-stock levels through precise inventory management • Identify key product drivers for merchandise presentation to enhance sales • Obtain and analyze customer feedback to ensure high service levels are maintained • Recruit, select and train sales staff for growth and advancement opportunities • Demonstrate dedication and support of Company initiatives, goals and policies to staff and peers • Display strong leadership qualities that show commitment to a no-pressure, high integrity sales approach with each customer • Generate ideas to exceed sales goals and demonstrate best revenue- generating practices to the team and organization • Serve as a liaison between customers and all departments including retail, service and finance • Stay on top of market trends, the RV industry and current dealership inventory • Be enthusiastic and have strong communication with staff, customers, co-workers and senior management. General Compensation Disclosure: The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Cedar Falls, IA30+ days ago

Manage the scheduling and or dispatch of drivers to appropriate locations, according to customer requests, specifications, or needs, using Omnitrac devices, telephone, or current communication devices, maintain a high level of service, track and trace. Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Waterloo, IA30+ days ago

$22.50–$31 Per Hour

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Waterloo, IA30+ days ago

Full-time

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs.

New!

Cedar Falls, IA3 days ago

$61.89–$66.89 Per Hour

li>Referral Program. Why Should You Apply?

Health Benefits.

New!

Cedar Falls, IA3 days ago

Full-time

It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

Waterloo, IA30+ days ago

$44,000–$50,000 Per Year

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Waterloo, Iowa30+ days ago

$44,000–$50,000 Per Year

Waverly, IA30+ days ago

involved in all aspects of the hotel operations to ensure profitability, com pan y compliance, recruiting, staffing and guest satisfaction. Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

New!

Waterloo, IA2 days ago

p>Your Role at Dollar Tree:

As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve.

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Waterloo, IA30+ days ago

Remote

$105,150–$144,537.50 Per Year

p>Understanding and experience with energy-related products including finished lubricants, additives, grease, engine coolants and filters, sales/marketing, market analysis, pricing strategies, supply forecasts, risk management, competitive adeptness, advertising, promotions, and product development, packaging, and proficiency along with market planning, program execution, budgeting, and communications.

Lubricant industry technical sales specialist responsible for growing FS lubricant branded business in the Central Western US region, working specifically with Agriland FS key account managers as the subject matter expert to secure key accounts/new business growth opportunities selling at all levels of management and building long-term relationships with stakeholders.

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Customer Service Manager Jobs in Cedar Falls, IA

Medical Customer Service Biolife Plasma Services

Technology Product Manager Three Point Solutions, Inc.

Customer Service Manager Warren Transport, Inc.

Customer Account Manager Advance Auto Parts Inc

Customer Service Representative Nights and Weekend Planet Fitness - PF Baseline Fitness

Operations Manager, Food and Nutrition Services - Mercyone- Waterloo Trinity Health

Service Project Manager Rice Companies Inc

Patient Services Manager 1 Sodexo

Customer Service Agent A.W. Companies, Inc.

Customer Service Representative Planet Fitness Inc

Customer Service Representative Nights and Weekend Planet Fitness Inc

Service Asset & Configuration Manager Jack Henry & Associates Inc

IT Service Management Manager Jack Henry & Associates Inc

Food Service Manager Hy Vee Inc

Medical Customer Service Rep Biolife Plasma Services

Service Manager Hy Vee Inc

Medical Customer Service Rep Takeda

Customer Service Associate Walgreen Co

Customer Service Associate - Temporary Walgreen Co

Customer Service Hy Vee Inc

Part Sales Manager - Full Time AutoZone Inc

LOGISTICS SALES MANAGER Warren Transport, Inc.

Project Manager Communications Engineering Company

Lead Lifeguard/ Seasonal Aquatics Manager Troon Golf LLC

Assistant General Manager ABC Phones of North Carolina Inc

Club Manager Anytime Fitness

Project Manager Communications Engineering Co

Assistant Manager DRM Inc

General Manager DRM Inc

Account Manager - Employee Benefits Gallagher

Account Manager VGM & Associates Ltd

Lead Lifeguard/ Seasonal Aquatics Manager Troon

Operations Manager Hogan

FLEET MANAGER Warren Transport, Inc.

Assistant Store Manager The Salvation Army USA

Restaurant Hospitality Manager Carlos O'Kelly's

Club Manager Planet Fitness Inc

Center Manager - Waterloo, IA The Goodyear Tire & Rubber Co

Fleet Manager 2nd Shift Warren Transport, Inc.

Sales Manager Camping World Holdings Inc

Operations Manager Hogan Transport Inc

Pharmacy Operations Manager Walgreen Co

Commercial Sales Manager Autozone

Product Manager, Electrical & Embedded Software (E&E) Engineering Iconma

Restaurant Zone Manager Raising Cane's

Sales Manager | Full Time | Waterloo Convention Center Oak View Group

Sales Manager | Full-Time | Waterloo Convention Center Oak View Group

Hotel General Manager Cobblestone Inn & Suites - Waverly

Merchandising Assistant Manager Dollar Tree Inc

Senior Region Manager - Lubricants - GROWMARK, Inc. - Remote (IA) Growmark Inc

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