Fresenius Medical CareAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNSimi Valley, CA$111,197ā$185,203 / yearConfers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
JobotNewPower Electronics Engineering Manager JobotPower Electronics Engineering ManagerCamarillo, CA$175,000ā$210,000 / yearWeāre seeking a hands-on Power Electronics Engineering Manager to lead our electrical engineering team and provide deep technical leadership for the architecture, design, and release of high-power, high-density motor drive and power conversion productsāfrom concept and modeling through validation, production launch, and sustaining engineering. Ā· Minimum 10 years of electrical engineering and power electronics design experience (15+ years preferred), including industrial motor drives and/or power conversion products, with prior technical leadership or people management experience.
JobotNewTax Manager JobotTax ManagerSanta Clarita, CA$100,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Excellent communication skills ā oral, written, and interpersonal with the ability to convey information in a clear and concise manner to upper level team members and clients.
Company ConfidentialTerritory Manager II Company ConfidentialTerritory Manager IIMalibu, CAFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-lineĀ growthĀ andĀ grow market share.
Goodwill Southern CaliforniaNewRetail Service and Operations Manager Goodwill Southern CaliforniaRetail Service and Operations ManagerSanta Clarita, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance ā all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNCamarillo, CA$71,000ā$150,000 / yearFacilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
Apro, LLCNewAssistant Car Wash Manager Apro, LLCAssistant Car Wash ManagerCamarillo, CAAbility to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. The Assistant Store Manager is a leadership role that supports the Store Manager in all store operations and ensures a safe and customer-focused environment at all times.
Apro, LLCNewAssistant Store Manager Apro, LLCAssistant Store ManagerOxnard, CAAbility to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. The Assistant Store Manager is a leadership role that supports the Store Manager in all store operations and ensures a safe and customer-focused environment at all times.
CalPortlandNewReady Mix Plant Manager CalPortlandReady Mix Plant ManagerMalibu, CA$75,000ā$105,000The Ready-Mix Plant Manager works closely with the batch men and drivers in overseeing ready-mix plant production, operations and site facilities. This individual is responsible for planning and budgeting, effective and efficient operations management, equipment utilization, safety and environmental compliance as well as personnel management.
MannKind CorporationTerritory Business Manager - Pacific NW MannKind CorporationTerritory Business Manager - Pacific NWWestlake Village, CAFull timeDevelop strong working relationships with internal Product Marketing/Management team members to provide voice-of-customer and market observations to help optimize and develop successful long-term portfolio strategies. Drive appropriate utilization of approved products with (but not limited to) Heart Failure (HF) specialists, cardiology, nephrology, emergency medicine, advanced practitioners, HF clinic staff, and all other health care professionals within assigned accounts.
Eaton Corporation PlcCustomer Service Manager Eaton Corporation PlcCustomer Service ManagerCamarillo, CA$112,000ā$130,000 / yearThis position will interface either with strategic customers, provide them with updates on quotes, purchase orders, deliveries, manage expedites and schedule changes, ensure the compliance to Terms and Conditions and monitor performances. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Arcosa IncCustomer Service & Quotations Manager Arcosa IncCustomer Service & Quotations ManagerFillmore, CAWhat Youll Do: ⢠Lead, coach, and manage a team of customer service and quotations representatives to ensure high-quality customer and regional sales manager support. ⢠Analyze customer service metrics (response times, resolution rates, customer satisfaction scores) and implement improvements.
Public StorageCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerVentura, CAProperty managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts. Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
Freeway Insurance Services America LLCStore Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Ventura, CA$55,000ā$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
Riedel CommunicationsCustomer Operations Manager Riedel CommunicationsCustomer Operations ManagerSanta Clarita, CAAs a Customer Order Manager, you will be responsible for on-time processing of domestic and international orders from order receipt to delivery, including subsequent invoicing and payment monitoring, internal planning of order processing, and acting as a first-class service partner for external and internal customers. Customer Operations ManagerRiedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications.
The Michaels Companies IncFull-Time Customer Experience Manager The Michaels Companies IncFull-Time Customer Experience ManagerWest Hills, CA$19.75ā$24.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Elevance Health IncManager of Behavioral Health Services - EAP/Work-Life Services Elevance Health IncManager of Behavioral Health Services - EAP/Work-Life ServicesWoodland Hills, CA$88,880ā$159,984 / yearMS in social work, counseling, psychology or related behavioral health field or a degree in nursing and minimum of 5 years of clinical experience with facility-based and/or outpatient psychiatric and chemical dependency treatment and prior EAP experience; or any combination of education and experience, which would provide an equivalent background. Licensure requirements: Requires current, active, unrestricted license such as RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC, LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States.
Five Below IncCustomer Experience Manager Five Below IncCustomer Experience ManagerCamarillo, CAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
BlackLineSenior Customer Marketing Manager BlackLineSenior Customer Marketing ManagerLos Angeles, CaliforniaWorking closely with marketing leadership, this role is critical for designing the programmatic strategy and scaling the channels that identify our strongest advocates, drive deeper product adoption, and fuel our case study and 3rd-party review pipelines. Technology Proficiency: Hands-on experience managing and optimizing customer advocacy platforms, sales enablement tools, CRM, and marketing systems (e.g., ReferenceEdge, Highspot, Champion, Salesforce, survey/form builders, Wrike and design tools like Canva).
Tranzeal Inc.NewCustomer Certification Program Manager Tranzeal Inc.Customer Certification Program ManagerCarpinteria, CAFollowing SAP go-live, customer specification processes that were previously automated will move to a manual workflow, creating a need for additional support during SAP stabilization and hypercare. Job InformationJob Taxonomy:CW Contingent Worker - Customer Certification Program ManagerJob Title:Customer Certification Program ManagerJob Description:Job Description.
Convoso[Remote] Customer Success Manager Convoso[Remote] Customer Success ManagerWoodland Hills, CARemote$75,000ā$90,000 / yearCollaborate cross-functionally: Partner closely with Sales, Support, Technical Account Managers, and Implementation teams to deliver a seamless customer experience. Engage across the lifecycle: Lead all post-implementation activities through a blend of high-touch engagement, digital communication, and scalable programs.
PetSmart LLCAssistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceCamarillo, CAEssential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
BlackLine IncSenior Customer Marketing Manager (open to candidates in Woodland Hills, Pleasanton and New York) BlackLine IncSenior Customer Marketing Manager (open to candidates in Woodland Hills, Pleasanton and New York)Woodland Hills, CAWorking closely with marketing leadership, this role is critical for designing the programmatic strategy and scaling the channels that identify our strongest advocates, drive deeper product adoption, and fuel our case study and 3rd-party review pipelines. Technology Proficiency: Hands-on experience managing and optimizing customer advocacy platforms, sales enablement tools, CRM, and marketing systems (e.g., ReferenceEdge, Highspot, Champion, Salesforce, survey/form builders, Wrike and design tools like Canva).
Allied UniversalTemporary Security Service Manager Allied UniversalTemporary Security Service ManagerVentura, CALeverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability. QUALIFICATIONS (MUST HAVE): Must possess one of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization.
Planet Fitness - PF Baseline FitnessCustomer Service Representative Planet Fitness - PF Baseline FitnessCustomer Service RepresentativeSanta Paula, CAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Ā· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and Weekend Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and WeekendOxnard, CAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Ā· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Healthcare Services Group, Inc.Kitchen Manager (Dietary Services) Healthcare Services Group, Inc.Kitchen Manager (Dietary Services)CAMARILLO, California$24ā$26 / hourOverview: Join Healthcare Services Group (HCSG) as a Kitchen Manager, leading the dining services department at a residential Mental Health facility. Additional Pay Information: Pay wage will vary based on objective factors, including location, years of experience, staffing needs, and other business reasons.
Smart & FinalNewF/T Service Manager - 400 Camarillo Smart & FinalF/T Service Manager - 400 CamarilloCamarillo, CASpecific duties include, but are not limited to:* Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).* Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.* Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.* Maintains store sections, as assigned.
HygienaNewCustomer Service Representative II HygienaCustomer Service Representative IICamarillo, CA$23ā$24 / hourResponsibilities:Provides high level of customer service by inputting and ensuring correct processing of instrument repairs, returns, calibrations, and outsourced work orders submitted via various input methods. Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Safety Manual and Injury Illness Prevention Program (IIPP).
Dunn-Edwards CorpCustomer Service Lead SFV CA Job 155.26 Dunn-Edwards CorpCustomer Service Lead SFV CA Job 155.26Thousand Oaks, CA$20ā$27 / hourStore and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a large delivery truck/vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator. Responsibilities as a Customer Service Lead include modeling outstanding customer service and selling skills, allocating staff and resources to keep the sales floor stocked, organizing sales floor and stock areas, and building trusted partnerships with our painting professionals.
Alo LLCNewSales & Service Manager - Promenade at Westlake Alo LLCSales & Service Manager - Promenade at WestlakeThousand Oaks, CA$60,000ā$76,000 / yearOversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Weaver And Tidwell LLPAudit Manager - Financial Services Weaver And Tidwell LLPAudit Manager - Financial ServicesWoodland Hills, CA$120,000ā$150,000 / yearTo be successful in this role, the following qualifications are required: ⢠Bachelor's degree in Accounting or related field ⢠Active CPA license ⢠5+ years of public accounting experience or its equivalent ⢠Experience in alternative investment funds audits, specifically Venture Capital, Private Equity and Real Estate funds ⢠Possess technical knowledge sufficient to supervise Senior Associates and Associates. Additionally, the following qualifications are preferred: ⢠Bachelors degree or higher in accounting or related field ⢠Strong communication and engagement management skills ⢠Proven ability to manage, mentor and develop staff ⢠Demonstrates independent thinking and strong decision-making skills ⢠Ability to attract and service new clients and expand services to existing clients.
Sprouts Farmers Market IncService Manager Sprouts Farmers Market IncService ManagerThousand Oaks, CA$22.50ā$36 / hourHave demonstrated success leading total building operations with integrity, including profit and loss,safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performanceappraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, andmerchandising. Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens,freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, andpallet jacks.
Henley VIOCService Center Manager Henley VIOCService Center ManagerVentura, CaliforniaFrequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication). Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
Chevron CorporationCustomer Service Representative Chevron CorporationCustomer Service RepresentativeCAMARILLO, CA$18.25ā$19.25 / hourEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. + Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
T3 Recruiters, LLCService Manager - Class 8 Trucks T3 Recruiters, LLCService Manager - Class 8 TrucksVentura, CA$110,000ā$125,000What We Offer: - Competitive compensation package consisting of a base salary ranging from $110,000 to $140,000 (based on qualifications and experience), supplemented by a performance-based bonus structure. - Strong technical proficiency in Class 8 trucks, including comprehensive understanding of truck engines, vital components, and repair processes.
Amerihome Mortgage Company, LLCSenior Servicing Compliance Manager Amerihome Mortgage Company, LLCSenior Servicing Compliance ManagerWestlake Village, CA$149,295ā$184,000 / yearAssess Sub-servicer's compliance with applicable federal and state servicing statutes (RESPA, ECOA, TCPA, FDCPA, etc.), program specific servicing requirements (HAMP and QRPC, for example), and servicing regulatory requirements circulated by agencies including FNMA, FHLMC, FHA, VA, USDA, and CFPB. In this role, you will provide strategic direction, risk oversight, and compliance leadership to safeguard the Company, deliver strong audit outcomes, reduce regulatory exposure, and ensure high quality customer experiences.
The Stand RestaurantsNewAssistant Restaurant Manager / Service Leader The Stand RestaurantsAssistant Restaurant Manager / Service LeaderThousand Oaks, CA$30ā$30We're looking for an Assistant Restaurant Manager who's ready to own a shift, help develop a team, and grow into a General Manager role. Assistant Restaurant Manager ā The Stand Westlake 966 S Westlake Blvd #3, Thousand Oaks, CA 91361, USA.
Texas RoadhouseAssistant Service Manager Texas RoadhouseAssistant Service ManagerValencia, CaliforniaEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Fantastic Sams Cut & Color of Central CaliforniaAssistant Manager / Full Service Salon Fantastic Sams Cut & Color of Central CaliforniaAssistant Manager / Full Service SalonCarpinteria, CaliforniaFantastic Sams Cut & Color has an immediate need for a Salon Assistant Manager / Cosmetologist who wants to join our fun, creative and busy salon and work in a team-oriented environment. We are looking for a Salon Assistant Manager that is excited to help lead a team creating beautiful styles that will help our guests look and feel FANTASTIC!
Valvoline Instant Oil ChangeNewService Center Manager Valvoline Instant Oil ChangeService Center ManagerThousand Oaks, CAFrequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication). Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
Chevron StationsCustomer Service Representative Chevron StationsCustomer Service RepresentativeSimi Valley, CaliforniaEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Porsche Woodland HillsPorsche Assistant Service Manager Porsche Woodland HillsPorsche Assistant Service ManagerLos Angeles, CaliforniaAdhere and promote company policies and procedures, sales strategy and core values to create life-long customers and engaged happy employees. Assist Service Manager, lead, guide and assist service advisors, porters and service staff.
Western Alliance BancorpSenior Servicing Compliance Manager Western Alliance BancorpSenior Servicing Compliance ManagerWestlake Village, CA$149,295ā$184,000 / yearAssess Sub-servicer's compliance with applicable federal and state servicing statutes (RESPA, ECOA, TCPA, FDCPA, etc.), program specific servicing requirements (HAMP and QRPC, for example), and servicing regulatory requirements circulated by agencies including FNMA, FHLMC, FHA, VA, USDA, and CFPB. In this role, you will provide strategic direction, risk oversight, and compliance leadership to safeguard the Company, deliver strong audit outcomes, reduce regulatory exposure, and ensure high quality customer experiences.
Rentokil Initial plcService Manager, Commercial Rentokil Initial plcService Manager, CommercialValencia, CA$62,700ā$92,000 / yearFor more than 85 years, Terminix has built a reputation as one of the nations leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Chedraui USANewF/T Service Manager - 400 Camarillo Chedraui USAF/T Service Manager - 400 CamarilloCamarillo, CAPerforms management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
ChevronNewCustomer Service Representative CSI #1867 ChevronCustomer Service Representative CSI #1867Carpinteria, California$19.25ā$20.25Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications:Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
T3 Recruiters, LLCClass 8 Truck Service Manager T3 Recruiters, LLCClass 8 Truck Service ManagerVentura, CA$140,000ā$180,000T3 Recruiters specializes in placing people in the Heavy Truck, Agricultural Equipment, Heavy, Compact and Rental Construction Equipment, Material Handling, Marine and Power Generation Industries. We need someone with strong service management experience that includes P&L management, along with managing work orders, personnel, and great customer skills.
Fresenius Medical Care AG & Co KGaAAcute Dialysis Services Program Manager - RN Fresenius Medical Care AG & Co KGaAAcute Dialysis Services Program Manager - RNSimi Valley, CA$111,197ā$185,203 / yearConfers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
LanspeedService Manager LanspeedService ManagerCamarillo, CaliforniaThis role owns the service operating system: service desk health, dashboards, CSAT, employee satisfaction, role scorecards, onboarding, Strategic Services execution, client retention, existing-client expansion, and Lanspeed's evolution from MSP to Managed Intelligence Provider (MIP) through SaberDome, Lanspeed's MIP platform, and related AI/MIP capabilities. Key Performance Indicators (KPIs) & Dashboard OwnershipFinancial Performance: Minimum monthly net income/cash-flow expectations, service gross margin, project margin, utilization, time-entry integrity, invoice accuracy, revenue/client efficiency, and profitability trends are visible and managed.