UNKNOWN

FEED

This is a highly visible leadership role, requiring strong relationship management skills not just with customers, but also as the primary bridge between Sales, Operations, and Customer Success to ensure smooth handoffs and alignment on the customer journey. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.

YEAR

Justworks

Manager, Customer Onboarding

GreenHouseAPI

OTHER

Your role as part of the Client Services Team means your daily responsibilities may include: Lead, manage, and expand long-term customer relationships; focus on understanding the client’s KPIs to ultimately drive positive business outcomes  Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data. The CSM is in the front line, bringing our platform and data to life for the client  The CSM drives user engagement, adoption of our platform and helps identify growth opportunities by addressing the client's pain points.

Similarweb

Customer Success Manager, Enterprise

greenhouse_via_bold

Experience: 5+ years of progressive experience in contract operations, membership, chargebacks, revenue management, or finance within a life sciences or healthcare manufacturing company, or comparable experience in a contract-driven distribution business. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

Seqirus USA

Sr. Manager, Customer Operations

ea_via_bold

There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors.

9fin

Customer Success Manager

Senior Customer Success Manager

Your work will directly impact the company's trajectory by: Strengthening Strategic Customer Partnerships: Leading a team that partners with multi-location restaurant brands and franchise groups to help them maximize the value of Owner's platform and achieve measurable growth. Reducing Customer Churn and Driving Customer Expansion at the Strategic Level: Ensuring proactive account management, strong stakeholder relationships, and tailored retention and growth strategies that keep high-value customers engaged and successful.

Owner.com Inc

Senior Manager of Customer Success (Enterprise)

FULL_TIME

The Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.

Joe Namy - State Farm Agent

Customer Care Manager - State Farm Agent Team Member

We are deployed across 1,500+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.

RADAR

Senior Manager, Customer Experience

In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software, enjoying all the goat gifs the internet has to offer, and truly enjoys all our interactions with our customers. This role is centered on customer success by providing in-depth knowledge of data management systems and solutions, Cribl's interactions with those solutions and using our knowledge to lift up everyone we may come in contact with.

Cribl Inc

Customer Support Manager

Leveraging our dynamic data, Tarci helps Enterprises servicing SMBs cut through the noise of competitive markets and gain a natural advantage to make actionable, informed business decisions. In this role, you will engage directly with Tarci clients and be responsible for clients' satisfaction and their ability to leverage the company’s products to drive ROI.

Tarci

Customer Success Manager (Remote)

Linked to its market-leading Digital Incentives Network at many of the same retailers plus BJs and Target, along with Neptunes exclusive ability to combine in-store and Digital OOH content into a single platform with unparalleled precision, scale and proven results, the Company is "one of one," uniquely positioned to seamlessly drive traffic, conversion and profitable revenue growth for retailers and advertisers. Neptunes In-Store Media network is unmatched across 60,000 locations and 140 banners, including Albertsons, CVS, Dollar General, Family Dollar, HEB, Kroger, Loblaw, Metro, Publix, Sobeys, Southeastern Grocers, Meijer, HyVee, Total Wine & More and Wakefern.

CB Neptune Holdings LLC

Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy. As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams.

Harvey

Mid-Market Customer Success Manager (LATAM - Portuguese Speaking)

Liaising with internal departments, you will be our clients' key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. 2+ years experience in any of the following ecommerce advertising platforms: Amazon, Walmart, Instacart, Pacvue, Criteo or CitrusAds (experience with Pacvue strongly preferred).

Pacvue

Sr. Customer Success Manager

As a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Background in management consulting or technology advisory at a top tier management consulting firm, or strategic customer success/account management experience in an Enterprise SaaS or legal (big law or in-house or in-house) environment.

Counsel AI Corp

Majors Customer Success Manager

You will act as a strategic advisor to our clients, ensuring they achieve maximum value from our core products (particularly the Omnix Platform ) while actively elevating our internal operations through strategic account planning, AI-driven workflows, and process automation. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience.

Dashlane

Mid-Market Customer Success Manager

Harvey is seeking a highly resourceful, detail-oriented, and execution-focused Program Manager to drive a broad portfolio of Customer Engagement initiatives spanning events, executive engagement, loyalty programs, and strategic projects. The ideal candidate is an exceptional project manager and strong customer marketing generalist who brings structure to ambiguity, navigates complex stakeholder relationships, and takes genuine ownership of outcomes.

Program Manager, Customer Engagement

Epiq AI Labs, established by Epiq in 2025, brings together builders, researchers, academics, legal professionals, and industry leaders to advance AI for complex legal and corporate challenges. You'll take over each account from a Forward-Deployed Legal Engineer and own it for the life of the relationship, advising the legal teams you serve: understanding their goals, building the platform into their daily work, and finding new ways it can help.

Epiq eDiscovery Solutions, Inc.

equestftpin

Join our global force of 400+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Paris, Oslo, and Seoul. This role is the engine behind our one-to-many customer success strategy, ensuring that hundreds of production companies, broadcasters, and brands across the Americas are successfully soundtracking their stories.

Epidemic Sound

Digital Customer Success Manager

You will proactively pursue and close whitespace opportunities by translating usage data, clinical workflows, and organizational growth signals into prioritized expansion strategies that result in realized revenue and increased account penetration. Strategic Expansion & Whitespace Management Act as the primary commercial lead for your portfolio, directly driving and executing the end-to-end sales cycle for all cross-sell and upsell transactions.

Customer Service Manager Jobs in Bogota, NJ

Manager, Customer Onboarding Justworks

Customer Success Manager, Enterprise Similarweb

Sr. Manager, Customer Operations Seqirus USA

Customer Success Manager 9fin

Senior Customer Success Manager 9fin

Senior Manager of Customer Success (Enterprise) Owner.com Inc

Customer Care Manager - State Farm Agent Team Member Joe Namy - State Farm Agent

Senior Manager, Customer Experience RADAR

Customer Support Manager Cribl Inc

Customer Success Manager (Remote) Tarci

Customer Success Manager CB Neptune Holdings LLC

Mid-Market Customer Success Manager (LATAM - Portuguese Speaking) Harvey

Sr. Customer Success Manager Pacvue

Majors Customer Success Manager Counsel AI Corp

Customer Success Manager Dashlane

Mid-Market Customer Success Manager Harvey

Program Manager, Customer Engagement Harvey

Customer Success Manager Epiq eDiscovery Solutions, Inc.

Digital Customer Success Manager Epidemic Sound

Enterprise Customer Success Manager Elation Health

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