Customer Service Manager Zenner & RitterCustomer Service ManagerBuffalo, New YorkAnd to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. With over 90 years of continuously servicing the Western New York/ Buffalo region we’ve grown a strong base of loyal clients through delivery of market leading services at the best possible value.
Customer Service Manager Wegmans Food Markets IncCustomer Service ManagerNY$21.75–$23.25 / hourPartner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.
Customer Service Manager / Trainer CoverallCustomer Service Manager / TrainerWilliamsville, New YorkThe successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you!
REMOTE Customer Service Team Manager AO Globe LifeREMOTE Customer Service Team ManagerBuffalo, NYRemoteFull timeWith a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER Niagara Frontier Transportation AuthorityPARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGERBuffalo, NY$71,572–$107,357 / yearDevelops, implements, and evaluates travel training and mobility management programs, including individual travel orientation instruction, group training, and community outreach, to promote customer independence and appropriate use of fixed route and alternative mobility services. • Establishes and maintains partnerships with human service agencies and community organizations to support mobility programs and explore additional service options.
Customer Experience Manager at Frank's Mr. Plumber HireAlignedCustomer Experience Manager at Frank's Mr. PlumberTonawanda, NEW YORK$65,000–$72,000 / yearLead, coach, and develop a team of 2 Customer Service Representatives and 3 Dispatchers , with the opportunity to grow the department as the company continues to expand. You'll coach, develop, and hold your team accountable while driving booked call conversion, schedule efficiency, technician utilization, and overall operational excellence.
Customer Operations Manager TeraWulf IncCustomer Operations ManagerNYThe Customer-Facing Operations Manager serves as the primary interface between tenants and site operations, ensuring exceptional service delivery across mission-critical data center environments. This role bridges enterprise clients with internal engineering and operations teams to maintain uptime, SLA performance, and customer satisfaction.
Customer Success Manager II Criteo TechnologyCustomer Success Manager IIBoston, New YorkWork cross-functionally with Account Strategy and Operations (Technical Solutions, Analytics, Creative Services, AdOps) teams to coordinate higher-complexity implementations such as A/B testing or custom creative builds . Coordinate set-up of new advertising campaigns and updates to existing campaign settings (i.e. creative, audience targeting, tracking) within Criteo’s Commerce Growth platform, ensuring a high level of quality and accuracy .
Customer Operations Manager Hertz CorpCustomer Operations ManagerBuffalo, NYThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Customer Service Supervisor (Healthcare) CentivoCustomer Service Supervisor (Healthcare)Buffalo, New YorkHeadquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. The Supervisor ensures service levels and client SLAs are consistently met, escalations are resolved with urgency and care, and every member interaction reflects Centivo's commitment to high-quality, personal support.
MANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENT Niagara Frontier Transportation AuthorityMANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENTBuffalo, NY$61,825–$92,738 / yearAn employee in this classification performs a variety of important duties in developing and carrying out departmental programs, including the exercise of independent judgment in the establishment of initiatives in a way that supports the Authority's social responsibility and community engagement goals. • Identify, lead, and manage innovative approaches to operational challenges and work with teams across Buffalo and Niagara Falls airports to deliver operational and passenger centric innovations that drive organizational efficiency and passenger experience.
Customer Project Manager Schneider Electric USA, IncCustomer Project ManagerBuffalo, NYFull timeThe Customer Project Manager is responsible for monitoring order production and shipment and working cross functionally across the company to monitor, facilitate and deliver on project plans. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Manager, Customer Experience Ingram MicroManager, Customer ExperienceBuffalo, New YorkWith the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. KNOWLEDGE AND SKILLS: Skilled in: Sales enablement experience, negotiations, coaching and developing associates in high performance culture, transactional management, and attention to detail and follow through.
Customer Relations Manager Star Light Cruise & TravelCustomer Relations ManagerBuffalo, New YorkRemoteYou will oversee customer interactions, enhance satisfaction levels, and drive loyalty through effective communication, problem-solving, and leadership. We are passionate about creating seamless travel moments that inspire confidence, comfort, and lasting memories for every client.
NewCustomer Insights & Category Manager Rosina Food ProductsCustomer Insights & Category ManagerBuffalo, NY$90,000–$110,000 / yearQualificationsRequiredBachelor's degree in Business, Marketing, Economics, Finance, Analytics, or a related field.3–5+ years of experience in Category Management, Customer Insights, Shopper Insights, Category Analytics, Sales Strategy, Consumer Packaged Goods (CPG).Experience utilizing syndicated data such as Circana (IRI), NielsenIQ, Retailer POS data, Walmart Retail Link. $90,000 - $110,000 per yearRosina Food Products is seeking a strategic and analytical Customer Insights & Category Manager to join our Sales & Marketing team.
Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager Marsh McLennanOliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement ManagerBoston, New YorkOliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance. We draw on deep payments expertise from years of work with banks, merchants, networks, fintechs, processors, and investors in driving for impact for our clients in payments.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorAmherst, NY$22.25–$34.50 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
NewOffice Assistant 1 (NY HELPS), Customer Service Administration University at BuffaloOffice Assistant 1 (NY HELPS), Customer Service AdministrationBuffalo, NYAct as a Customer Service Representative to be a single point of contact for University faculty/staff for various types of maintenance requests and assist with the coordination of customer quotes. Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications.
NewCustomer Service Representative Modern Disposal Services IncCustomer Service RepresentativeBuffalo, NYReturn all internal and external calls, emails and faxes in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved.
Customer Service Representative Package Design & Supply Acquisition IncCustomer Service RepresentativeBuffalo, NYFull timeBy keeping our customers first, and providing them with the best safety, quality, OTIF, innovation, and value-added services, we will create virtuous cycles of mutual benefit, resulting in profitable returns for years to come. Package Design & Supply is a full-service provider of all packaging and shipping products serving Western New York since 1995 as well as ISO9001 certified.
Customer Success Manager Block Imaging International LLCCustomer Success ManagerBuffalo, NYRemote$90,000–$140,000 / yearRole Competencies: Strong understanding of business management, service delivery processes, KPIs, and organizational structures to effectively manage service operations and customer relationships. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.
Student Services Manager Bryant & Stratton CollegeStudent Services ManagerOrchard Park, NYThe supervision of the scheduling and registration process includes but is not limited to preparing program sheets in a timely and accurate fashion, editing and rescheduling students when needed and detailed attention to scheduling for future semesters with a strong focus on probable graduates. As a leader and subject matter expert (SME), the successful candidate will be responsible for all time management of staff, monitoring and motivating staff to achieve established goals, student registration, accurate and timely reporting, and to ensure positive student interaction and outcomes.
NewCapital Sales - Customer Relationship Manager - Capital ACV Auctions IncCapital Sales - Customer Relationship Manager - CapitalBuffalo, NYGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
Airport Customer Service Supervisor - BUF Unifi Aviation, LLCAirport Customer Service Supervisor - BUFBuffalo, NYFull timeJob Title Airport Customer Service Supervisor - BUF Date Thursday, May 7, 2026 Entity Unifi Aviation, LLC State New York City Buffalo Base Pay Rate: $ 20.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersLackawanna, NYTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Automotive Service Manager AAMCO TRANSMISSIONS, INC.Automotive Service ManagerWest Seneca, NYA Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
Automotive Service Manager AAMCO Transmissions and Total Car CareAutomotive Service ManagerWest Seneca, NYFull timeA Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLPManaged Services - Revenue Cycle Coding - Senior ManagerNY$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.
Environmental Services / Custodial Manager 1 SodexoEnvironmental Services / Custodial Manager 1BUFFALO, New YorkFull timeExpert level computer skills to manage software like Shop Blue, Maximo, iCIMS, KRONOS and demonstrated history of success with frontline interviewing, training, and employee retention are mission critical to success in the role. Our successful candidate will have an executive presence to manage client relationship building, and lead with the professional compassion to dialogue with our valued overnight custodial employees from a very diverse population from around the world.
Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLPManaged Services - Integration & Middleware Lead - ManagerNY$99,000–$232,000 / yearAt PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate ManagerBuffalo, NY$99,000–$266,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - ManagerBuffalo, NY$99,000–$232,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Outside Sales Account Manager - Fluid Power Service & Repair SunSourceOutside Sales Account Manager - Fluid Power Service & RepairNYIn this role, youll focus on selling fluid power component repair services, developing new business, and growing trusted partnerships with new and existing customers across Central Illinois. SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North Americas leading value-add industrial distribution companies.
Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLPManaged Services Revenue Cycle - Pre Access - Senior ManagerBuffalo, NY$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to take action or escalate when necessary.
Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerBuffalo, NY$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.
Oracle Fusion Field Service Implementation Senior Manager PricewaterhouseCoopers LLPOracle Fusion Field Service Implementation Senior ManagerBuffalo, NY$124,000–$280,000 / yearAs an Oracle lead to revenue at PwC, you will focus on working with Oracle''s suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - Senior ManagerBuffalo, NY$124,000–$280,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Manager, Advisory Services IQVIAManager, Advisory ServicesBoston, New YorkOn the Advisory Services team, you will be responsible for managing or leading multiple consulting projects and ensuring on-time and on-budget delivery for clients in the pharmaceutical or related industries by: Serving as key point of contact with IQVIA clients, primarily pharmaceutical and biotechnology companies. Value & Access- market access, pricing and contracting strategies, innovative pricing models, international price referencing optimization and launch sequencing, evidence development and optimization, value development and communications, emerging market expansion, lifecycle management.
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLPRisk & Independence Contract Specialist Senior Manager - Advisory Consulting ServicesNY$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
Service Operations Manager Stark TechService Operations ManagerTonawanda, NEW YORKWe specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. The Service Operations Manager must have the ability to ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales and coordination.
Sales & Service Manager - Station Twelve Alo LLCSales & Service Manager - Station TwelveAmherst, NY$60,000–$76,000 / yearOversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Banking Services Line Manager II - Commercial Lending Operations M&T Bank CorpBanking Services Line Manager II - Commercial Lending OperationsBuffalo, NY$74,600–$124,400 / yearSupervisory/Managerial Responsibilities: Education and Experience Required: A combined minimum of 7 years' higher education and relevant work experience, inclusive of a minimum of 2 years' work leadership and/or supervisory experience. Direct and monitor activities of assigned staff to ensure all organizational and departmental policy and procedures and external regulations are followed to minimize risks to the Bank from non-compliance.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerBuffalo, NY$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Managed Services - Senior Business Anaylst - Manager PricewaterhouseCoopers LLPManaged Services - Senior Business Anaylst - ManagerBuffalo, NY$99,000–$232,000 / yearPreference for at least one of the following fields of study: Accounting, Analytics/Data Science, Biology/Biomedical Sciences, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Project/Technology Management, Risk Management/Insurance, Science. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Service Manager TDH RefrigerationService ManagerBuffalo, NYTDH Refrigeration , a TAG company, is seeking Refrigeration Service Manager who is responsible for the administration and efficient daily operations, including operations, sales, customer service, and safety in accordance with The Arcticom Group’s objectives in the Buffalo, NY area. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Case Manager, Senior Services Case Management BuffaloCase Manager, Senior Services Case ManagementBuffalo, New YorkProvides information and referral on services to the elderly, their families and other service providers on the telephone, in person and through community forums. Work is performed under the direct supervision of a Senior Case Manager, Social Case Supervisor or and administrative employee of higher rank.
NewCustomer Service/Sales The Home DepotCustomer Service/SalesBuffalo, NYThe Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
Service Delivery Project Manager Applied Materials IncService Delivery Project ManagerBuffalo, NY$88,000–$121,000 / yearEnsure that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion. Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Mgr, Tech Service RentokilMgr, Tech ServiceCheektowaga, New YorkWorks collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues. Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Banking Services Department Manager II M&T Bank CorpBanking Services Department Manager IIBuffalo, NY$128,900–$214,900 / yearSupervisory/Managerial Responsibilities: Education and Experience Required: A combined minimum of 13 years' higher education and/or relevant work experience, inclusive of a minimum of 3 years' managerial experience. Scope of Responsibilities: The position manages multiple units within a Department of Banking Services with a significant amount of complexity and risk exposure and acts independently in managing this.