IT Solution Architect D365 CRM/Customer Engagement Keller North America, Inc.IT Solution Architect D365 CRM/Customer EngagementUS, USThe CE Solution Architect acts as the key bridge between business stakeholders, IT delivery teams, solution partners, enterprise architecture, and Microsoft platform teams, ensuring that D365 CE solutions support Keller’s commercial operating model while integrating effectively with D365 Finance & Operations, Power Platform, Azure, and other enterprise systems. Provide architecture oversight for customizations, plugins, workflows, Power Automate flows, Dataverse configuration, security roles, and integrations.
NewYouth Development Team Leader Abraxas Youth & Family ServicesYouth Development Team LeaderSouth Mountain, PA$0–$21.50Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
NewYouth Development Operations Leader Abraxas Youth & Family ServicesYouth Development Operations LeaderSouth Mountain, PA$0–$22In this role, you will mentor Youth Development Team Leaders, assist in monitoring various processes on multiple units, supervise and interact with clients, observe and address client behavior, and document services in client files. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.
Service Technician AmeriGas Propane, Inc.Service TechnicianFrederick, MDSuccessful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees.
Market Leader SavATreeMarket LeaderJessup, MDFull timePartner with the sales team to identify new business opportunities, expand existing client relationships, and grow all service lines including Tree Care, Plant Health Care, Lawn Care, and Commercial Services. This role combines strategic leadership with hands on operational execution and offers the opportunity to lead a business that makes a lasting impact on customers, employees, and the communities we serve.
NewBanking Services Group Leader I - Treasury Management Services (Night Shift - Schedule listed below) M&T Bank CorpBanking Services Group Leader I - Treasury Management Services (Night Shift - Schedule listed below)Baltimore, MD$22.61–$37.67 / hourProvide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team. Overview: Monitors established workflow and assists in production of work within Treasury Management Services.
RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) Micro Center Online, Inc.RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)Baltimore, MD$18–$20 / hourProvide regular coaching and feedback to associates in regard to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.
Senior Director Business Development 2 - Strategic Customer Engagement Leader Northrop Grumman CorpSenior Director Business Development 2 - Strategic Customer Engagement LeaderMD$231,100–$363,100 / yearThis highly visible, results-oriented leader directs the end‑to‑end customer engagement strategy for NGMS and is accountable for building and executing strategic growth plans that translate sector priorities into measurable pipeline, win‑rate, and revenue outcomes. Strategic Growth Planning: Architect multi‑year strategic engagement plans aligned to NGMS sector strategy, Annual Operating Plan/Long Range Strategic Plan, and growth priorities; translate plans into specific campaigns, investments, and executive actions.
Banking Services Group Leader I - Treasury Management Services M&T Bank CorpBanking Services Group Leader I - Treasury Management ServicesBaltimore, MD$22.61–$37.67 / hourProvide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team. Overview: Monitors established workflow and assists in production of work within Treasury Management Services.
NewBanking Services Group Leader II - Treasury Management Services (Onsite) M&T Bank CorpBanking Services Group Leader II - Treasury Management Services (Onsite)Baltimore, MD$24.87–$41.45 / hourOverview: Guides workflow, manages exceptions, assists in process improvement and related projects within Treasury Management Services. Provide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team.
Banking Services Group Leader II - Treasury Management Services - Wire Investigations Team (Hybrid) M&T Bank CorpBanking Services Group Leader II - Treasury Management Services - Wire Investigations Team (Hybrid)Baltimore, MD$24.87–$41.45 / hourGuides workflow, manages exceptions, assists in process improvement and related projects within assigned COE. Provide training and coaching to assigned COE team on daily work functions and approve work of assigned team.
Service Desk Team Leader Brick Bodies Fitness Services IncService Desk Team LeaderMDCleaning duties as assigned by the club leadership team, including but not limited to, cleaning, sanitizing and disinfecting work out equipment, group fitness studios, work stations, locker rooms and restrooms. The service desk department is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.
NewSr. Customer Service Representative (Hopkins Fulfillment Services) Johns Hopkins HospitalSr. Customer Service Representative (Hopkins Fulfillment Services)Baltimore, MD$16.20–$28.80 / hourThis position provides essential customer support services to membership societies, libraries, distributed clients, retail stores, wholesalers, college presses, authors, and the general public. This position will help to ensure that the Press is a leader in the selection and development of innovative ideas and scholarship; the creation of pioneering technologies to enhance discovery and learning; and the connection of people to the most trusted knowledge from global researchers, scholars, and educators.
Sr. Director, AI Product Implementation & Services Leader - Evinova AstraZeneca PlcSr. Director, AI Product Implementation & Services Leader - EvinovaGaithersburg, MD$206,993–$310,490 / yearStrategic Leadership - Define and execute the vision for Evinovas customer implementation practice, establishing the operating model, methodology, and organizational structure to deploy established rapidly evolving sponsor-facing AI products (Study Designer, Study Document Assistant, and AI Document Authoring) across a portfolio of top-tier pharma and CRO customers. The Evinova AI Product Implementation Leader is responsible for building and leading the Professional Services organization that deploys Evinovas AI-native clinical trial platform - including its Study Designer, Study Document Assistant, and AI Document Authoring products - across a portfolio of the worlds largest pharmaceutical companies and CROs.
Sales and Service Leader - Full Time (Towson, MD, US, 21204) SephoraSales and Service Leader - Full Time (Towson, MD, US, 21204)Towson, MD$2,600–$3,000 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Service Sales Leader, Ultrasound North America (Remote-National) PhilipsService Sales Leader, Ultrasound North America (Remote-National)Baltimore, MDRemote$175,000–$300,000 / yearDrive organizational effectiveness and cross-functional collaboration by establishing KPIs, leading change initiatives, and partnering with Sales, Service, Operations, and Marketing to deliver business results. Own Service Sales performance, including forecasting, pipeline management, and execution of sales plans to meet or exceed revenue, order, and AOP targets across the full portfolio.
Service Leader Chipotle Mexican Grill IncService LeaderBaltimore, MD$17.65–$19.64 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
NewPassenger Services Operations Leader HHS Aviation, LLC (USA)Passenger Services Operations LeaderBaltimore, MDThe ideal candidate will oversee the passenger services team and resolve customer service issues effectively, fostering a positive workplace environment. HHS Aviation, LLC (USA), located in Baltimore, Maryland, is seeking a Duty Manager of Aviation Services.
Service Sales Leader Trane Technologies PlcService Sales LeaderTowson, MD$168,181.66–$242,934.99 / yearLeadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Service Sales Leader CFO Trane U.S. -CFOService Sales LeaderTowson, MarylandLeadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Entry Level Automotive Customer Service Representative Jim Coleman HondaEntry Level Automotive Customer Service RepresentativeClarksville, MDFull timeEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf . Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
Service Team Leader Citron Hygiene LPService Team LeaderElkridge, MDCitron Hygiene values the integrity of the recruitment process and strongly encourages applicants to rely on the following trusted sources for information about available employment opportunities: Citron Hygienes official company website, Indeed, and Glassdoor. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers.
NewIndustrial Client Service Leader - Industrial Water/Wastewater CDM SmithIndustrial Client Service Leader - Industrial Water/WastewaterBaltimore, MDAs an integral member of our dynamic Industrial team, the Client Service Leader contributes by:ResponsibilitiesLeading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi‑tech facilitiesDeveloping and maintaining high value relationships with industrial clientsGrowing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projectsCollaborating with our award‑winning technology group to stay at the forefront of leading‑edge tools that improve project delivery for clientsImplementing short and long‑term strategies that contribute to the growth and profitability of CDM SmithMinimum QualificationsBachelor's degree.12 years of related experience. Job DescriptionCDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts.
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeTowson, MD$26–$30 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Customer Service Specialist OrkinCustomer Service SpecialistTimonium, Maryland$18–$22 / hourFull timeFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Senior Leader - Business Valuation Services SC&H Group ExternalSenior Leader - Business Valuation ServicesHunt Valley, MarylandConduct in-depth financial analysis, including discounted cash flow (DCF), comparable company analysis, precedent transaction analysis, and asset-based approaches. This leader will be responsible for managing and executing complex business valuation engagements across various industries while mentoring a team of valuation professionals.
Learning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions Group, Inc.Learning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
NewCustomer Service Representative DAPCustomer Service RepresentativeBaltimore, MD$19–$22 / hourYou will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
NewLead Customer Service Advisor Pep BoysLead Customer Service AdvisorBaltimore, MD$16–$19.80 / hourIn addition to performing all Customer Service Advisor responsibilitiesat an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present. Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
Pathology Customer Service Lab Tech Johns Hopkins HospitalPathology Customer Service Lab TechBaltimore, MDResponsible for external transportation coordination, specimen receiving, specimen processing, problem-solving, and tracking of specimens referred from affiliate sites and external laboratory clients and customers. Interface the needs of physicians, nurses, ward clerks, and external health providers, with technical and logistic information related to laboratory services available through the JHH Department of Pathology.
Director - Customer Service & Patient Estimates Johns Hopkins HospitalDirector - Customer Service & Patient EstimatesMiddle River, MDJHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children's Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation. Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorGaithersburg, MD$23.50–$36.45 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Healthcare Customer Service Advocate (Remote) System OneHealthcare Customer Service Advocate (Remote)Baltimore, MDRemote$28.77 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. You’ll handle inquiries related to benefits, claims, eligibility, and billing , and you’ll also help customers use digital/self-service tools .
CSR Gerber Collision & GlassCSREllicott City, MD$18–$24 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Customer Service Representative DAP Global IncCustomer Service RepresentativeBaltimore, MD$19–$22 / hourYou will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
Ins. Customer Services Supervisor Banner Life family of companiesIns. Customer Services SupervisorFrederick, Maryland$75,000–$85,000 / yearAdditionally, the incumbent will be responsible for staff training and development, workload management, and, in conjunction with the leadership team, drive continuous improvement initiatives to ensure performance metrics are consistently achieved and foster a positive work environment. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Retail Customer Service Representative AlphaGraphics - US857Retail Customer Service RepresentativeReisterstown, MDThe posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Retail Customer Service Representative US857Retail Customer Service RepresentativeReisterstown, MarylandThe posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
NewCustomer Service Representative Regency Management Services LLCCustomer Service RepresentativeFrederick, MDWe're looking for Retail Office Associates who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude. Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationBaltimore, MD$16.12–$23.21 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Registration - Customer Service Representative R1 RCM IncPatient Registration - Customer Service RepresentativeBaltimore, MD$16.12–$23.21 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Registration - Customer Service R1 RCM IncPatient Registration - Customer ServiceBaltimore, MD$16.12–$23.21 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative Crown Holdings IncCustomer Service RepresentativeMDJob Description: Duties And Responsibilities: Reporting directly to the National Sales Manager, the Customer Service Representative responsibilities would include, but not be limited to, the following: Manage placement of orders and ship orders at customer request. Enter various types of invoices related to freight, needs attention inventory, quantity adjustments, graphic charges, etc. for all customers.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorYork, PAPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Retail Customer Service Lead PetSmart LLCRetail Customer Service LeadFrederick, MDPetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Customer Service Specialist Orkin LLCCustomer Service SpecialistTowson, MD$18–$22 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Representative (NCS) - Parking Authority City of BaltimoreCustomer Service Representative (NCS) - Parking AuthorityBaltimore, MDThe CSR utilizes customer service skills and parking-professional knowledge to assist customers navigate and participate in the process of acquiring residential parking permits. Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
CSR Boyd GroupCSRMarylandPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Customer Service Representative - State Farm Agent Team Member Walter Jones - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberParkville, MDAs a Customer Service Representative - State Farm Agent Team Member with Walter Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I bring over 30 years of experience with State Farm, including roles as an agent, sales leader, and in operations, which has helped shape a well-rounded and growth-focused approach to leading the team.