953 Results for

Customer Service Leader Jobs in Washington, DC

Jobs

Falls Church, VA

PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Today

Odenton, MD

Remote

$116,350–$210,325

June 29, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Perform detailed and technically in-depth site assessments, surveys, and quality control aspects for Defense Information Systems Network (DISN) in CONUS and OCONUS locations as required to assess/analyze site preparedness and develop implementation plans, power requirements, and associated cost estimates.

1 day ago

Washington, DC, District of Columbia

$28–$33 / hour
Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

7 days ago

Jessup, MD

Full time

Partner with the sales team to identify new business opportunities, expand existing client relationships, and grow all service lines including Tree Care, Plant Health Care, Lawn Care, and Commercial Services. This role combines strategic leadership with hands on operational execution and offers the opportunity to lead a business that makes a lasting impact on customers, employees, and the communities we serve.

4 days ago

Washington, DC

Full time

You will guide, support, and mentor the sales team, collaborate with practice leaders to drive sales and revenue growth, oversee marketing initiatives, and build partnerships to enhance market presence. * Experience developing and implementing Go-To-Market (GTM) strategies, increasing revenue growth for large companies across key technology partners (AWS, Microsoft, Google, Salesforce, Snowflake, Databricks, and Tableau).

30+ days ago

Washington, DC

Full time

Additionally, you will support and develop a go-to-market team, contribute to delivery through billable roles with specific utilization targets, and partner with leadership to achieve revenue goals and address capability challenges. The role drives sales, delivery, and client outcomes across product engineering and cloud modernization, supporting clients as they build, scale, and operate digital products and platforms.

30+ days ago

Washington, DC

Full time

You will partner closely with sales, client partners, delivery leaders, and technology partners to architect differentiated solutions, lead executive-level technical conversations, and drive pipeline growth through consultative technical selling. This position reports to the Regional Capability Lead and is based in Washington CD supporting the DC-Chesapeake region, where you'll play a pivotal role in driving Data and AI sales and fostering customer-centric go-to-market strategies.

30+ days ago

Washington, DC

Full time

This role requires proven ability to navigate federated governance structures, engage senior stakeholders (e.g., judges, clerks, prosecutors), and drive delivery across loosely coupled systems spanning the judicial and law enforcement domains. You will be part of a mission-driven team helping the U.S. Courts and the Department of Justice (DOJ) achieve transformative outcomes that strengthen enterprise governance, modernize digital systems, and improve the user experience across the federal judiciary and law enforcement domains.

30+ days ago

Silver Spring, MD

$25.10–$42.50 / hour

You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.

30+ days ago

Vienna, VA

$20.05–$35 / hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

12 days ago

Glen Burnie, MD

li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator .

Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners .

1 day ago

Washington, DC

$21.55–$35 / hour

30+ days ago

Ashburn, VA

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. Lead large projects requiring specialized skills such as installing contractor support, commissioning of data center cooling systems, supervising "turnkey" projects, surveys and other types of mechanical cooling consultation.

30+ days ago

$231,100–$363,100 / year

This highly visible, results-oriented leader directs the end‑to‑end customer engagement strategy for NGMS and is accountable for building and executing strategic growth plans that translate sector priorities into measurable pipeline, win‑rate, and revenue outcomes. Strategic Growth Planning: Architect multi‑year strategic engagement plans aligned to NGMS sector strategy, Annual Operating Plan/Long Range Strategic Plan, and growth priorities; translate plans into specific campaigns, investments, and executive actions.

30+ days ago

Alexandria, VA

p>If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan(CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

4 days ago

Arlington, VA

What you will do: In assigned region, manages and directs a team of client service partners and sales service professionals in multiple districts to achieve business retention, renewal, and profit goals. Minimum 7 years of successful accounts management experience, preferably in the legal information/government affairs industry, electronic information industry, or with Bloomberg Industry Group.

30+ days ago

$171,900–$223,400 / year

Problem/Need Identification - Demonstrates a deep comprehension of Area management, account team and/or customer's business strategy, business objectives & challenges, success criteria/how customer measures success, and training needs. As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team.

23 days ago

Washington, DC

$66,500–$95,000 / year

Develop a deep understanding of key industry issues and how EAB's Advancement research, tools, advice, and services help partners set and execute their strategy in areas such as major and principal gift strategy, engagement, leadership, and return on advancement investment. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

27 days ago

Baltimore, MD

$88,000–$110,000 / year

Key Responsibilities/Complexities: Cultivate and maintain positive relationships with customers; act as an account support manager for assigned accounts; regularly communicate and collaborate with customers to develop proactive solutions to improve reliability and performance of their equipment and to increase account satisfaction and retention of footprints. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

16 days ago

Baltimore, MD

$16.20–$28.80 / hour

This position provides essential customer support services to membership societies, libraries, distributed clients, retail stores, wholesalers, college presses, authors, and the general public. This position will help to ensure that the Press is a leader in the selection and development of innovative ideas and scholarship; the creation of pioneering technologies to enhance discovery and learning; and the connection of people to the most trusted knowledge from global researchers, scholars, and educators.

Today

Tysons Corner, Virginia

This leader serves as the single accountable capture owner for major and very large ($25M–$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes. The Pinnacle Growth Capture Leader for the Federal Financial Services (FFS) practice is responsible for shaping, leading, and winning large, complex capture efforts across federal financial management, grants management, revenue, improper payments, financial systems modernization, audit readiness, and regulatory financial operations.

30+ days ago

Fairfax, VA

li>

Minimum of 1 year of leadership or supervisory experience preferred; Funeral Home, Cemetery, or Combo experience strongly desired. The Assistant Sales Manager leads by example, to reinforce Carriage Services’ culture and values, and ensure that exceptional service is always delivered to client families.

30+ days ago

Laurel, MD

You will work outside and perform weekly landscaping services including mowing and trimming lawns, edging mulch beds and sidewalks, pulling weeds from mulched areas, spraying weeds in mulched areas and hard surfaces and cracks with Roundup, blowing lawn clippings and debris off parking lots, sidewalks and mulched areas, trimming bushes and hedges and performing spring cleanup and mulching and fall leaf removal. Work will involve operating the truck and trailer to scheduled stops and mowing grass, weed abatement, pruning plants, and trees, cleanup of the grounds including blowing off parking lots, hardscapes, and sidewalk areas, and picking up all trash on the property.

30+ days ago

$112,000–$179,000 / year

We are looking for a Digital Services Technical Lead will have the technical skills to drive innovation and collaboration between diverse teams of Software Developers, AWS Site Reliability Engineers, Automation Engineers, Testing Engineers, Network Engineers, Database Engineers, Cloud Operations Engineers, Tools Engineers, Application Developers, and Security experts. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

30+ days ago

Washington DC, DC

$2,800–$3,200 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

23 days ago

Reston, VA

$2,800–$3,200 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

15 days ago

Arlington, VA

$2,800–$3,200 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

15 days ago

Washington DC, DC

$2,800–$3,200 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

6 days ago

Lanham, MD

$26–$30 / hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.

Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives .

Today

Baltimore, MD

Remote

This role requires a procurement professional who can build scalable processes to manage 150-500 sourcing events annually across approximately 50 projects, meeting contractual requirements for competitive bidding on trades within commercial real estate construction. The successful candidate will develop account specific vendor management systems, maintain contractor performance data across the Americas, ensure vendor compliance and readiness, and establish trusted reporting protocols with client procurement teams.

30+ days ago

Gaithersburg, MD

$206,993–$310,490 / year

ul>

Strategic Leadership - Define and execute the vision for Evinovas customer implementation practice, establishing the operating model, methodology, and organizational structure to deploy established rapidly evolving sponsor-facing AI products (Study Designer, Study Document Assistant, and AI Document Authoring) across a portfolio of top-tier pharma and CRO customers. The Evinova AI Product Implementation Leader is responsible for building and leading the Professional Services organization that deploys Evinovas AI-native clinical trial platform - including its Study Designer, Study Document Assistant, and AI Document Authoring products - across a portfolio of the worlds largest pharmaceutical companies and CROs.

30+ days ago

Ashburn, VA

$2,800–$3,200 / hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

2 days ago

Washington DC, District of Columbia

Promptly report work results, issues encountered, and follow-up required through written service reports to the Service Manager (RSM). The District Team Leader is responsible for performing core Field Service Representative (FSR) duties while also serving as a district service supervisor.

30+ days ago

Arlington, VA

The Public Sector Shared Services Operations Leader will serve as a strategic partner to the Director of Shared Services, providing analytical leadership and operational excellence across the centralized support functions that enable WWPS sales teams-including Greenfield Sales, Business Contracts and Proposals, Strategic Pursuits, and Capture. This position also manages the administration and execution of the team's goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the Business to increase its effectiveness in driving desired results.

30+ days ago

Baltimore, MD

Remote

$175,000–$300,000 / year

li>Drive organizational effectiveness and cross-functional collaboration by establishing KPIs, leading change initiatives, and partnering with Sales, Service, Operations, and Marketing to deliver business results.

Own Service Sales performance, including forecasting, pipeline management, and execution of sales plans to meet or exceed revenue, order, and AOP targets across the full portfolio.

4 days ago

Lanham, MD

$18.55–$20.65 / hour

Be able to understand and articulate Chipotle's Food With Integrity philosophy Have knowledge and experience of cash handling policies and procedures Have knowledge of Food Safety and health department matters Have familiarity with office paperwork Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location Have a high school diploma Have restaurant experience. Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Digital Tips Paid time off Holiday closures Competitive compensation Opportunities for advancement (80% of managers started as Crew).

30+ days ago

Washington, DC

p>Success in this role requires the ability to build, cultivate, and orchestrate strategic relationships across three critical dimensions: senior government decision-makers and acquisition leaders; global and federal systems integrators; and strategic ecosystem and technology partners.

Lead Customer Engagement: Foster strong relationships with customers, providing guidance on IBM's Software Platforms, including Data, Automation, Transaction Processing, and Hybrid Cloud, as well as Infrastructure products such as Power, Storage, and Cloud.

30+ days ago

$229,900–$262,400 / year

Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.

19 days ago

McLean, VA

p>This leader serves as the single accountable capture owner for major and very large ($25M-$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes.

The Pinnacle Growth Capture Leader for the Federal Financial Services (FFS) practice is responsible for shaping, leading, and winning large, complex capture efforts across federal financial management, grants management, revenue, improper payments, financial systems modernization, audit readiness, and regulatory financial operations.

30+ days ago

Arlington, VA

$28–$32 / hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.

Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives .

Today

Fairfax, VA

$185,000–$238,000 / year

As a Regional Market Sector Leader - MEPS Healthcare, you will be responsible for developing business strategy, maintaining existing client relationships, developing new clients and business, and working directly with the existing managers in all our MEPS Offices to grow our Healthcare services. With support from the enterprise, lead business development activities, pursue new clients and potential project leads, guide price and technical proposals, and coordinate with other regional and national managers to jointly pursue healthcare projects involving MEPS Building Services throughout the US.

30 days ago

This includes leading the capture of new contracts and task orders, conducting business planning including teaming strategies, overseeing proposal development, and maintaining client communications through project delivery.

As a member of our high-performing team, you will contribute to CDM Smith's federal mission by:

Serving as the client-facing representative attune to USACE programs initiatives, budgeting, programming, legislation, and organizational changes.

30+ days ago

Fairfax, Virginia

$185,000–$238,000 / year

Responsibilities:

The Fairfax, VA Healthcare Regional Market Sector Leader will be responsible for growing, mentoring, and developing the healthcare project and client managers in a way that allows each individual and our collective MEPS team to achieve maximum potential.

Ensure healthcare client/project managers provide timely and quality project and client management. .

30+ days ago

Laurel, Maryland

30+ days ago

Falls Church, VA

Processes claim for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria.

The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims.

30+ days ago

Arlington, VA

$28–$32 / hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.

30+ days ago

li>Identifying and developing new business opportunities with USACE and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas. CDM Smith, a full-service firm, has served USACE for over 30 years through diverse contracts covering planning, engineering, design, construction, and extensive support in developing decision support and data management systems.

30+ days ago

Fairfax, VA

Identifying and developing new business opportunities with USACE and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas. As a member of our high-performing team, you will contribute to CDM Smith's federal mission by: • Serving as the client-facing representative by keeping attune to agency initiatives, budgeting, programming, legislation, and organizational changes.

7 days ago

$275,000–$325,000 / year

p>Aon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.

30+ days ago

Washington, DC

The Team Leader will serve as the senior technical and managerial lead for performance evaluations assessing policy, institutional reform, and systems-strengthening interventions in the electricity and ICT sectors in The Gambia and Togo. This position requires strong mixed-methods evaluation expertise, leadership experience in complex developing-country contexts, and the ability to manage multi-stakeholder engagements across sectors.

30+ days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Service Leader job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Service Leader Jobs in Washington, DC

Retail Customer Service Lead PetSmart

Field Service Engineer - Project Engineer Leidos

Conference Customer Service Coordinator - $28-$33/hr - DC Beacon Hill Staffing Group, LLC

Market Leader SavATree

Sales Leader Slalom LLC

Cloud & Product Senior Go-To-Market Leader - DC Slalom LLC

Data & AI Go-To-Market Leader - Washington DC Slalom LLC

Justice (DOJ) Account Leader - Director / Senior DirectoR Slalom LLC

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market Inc

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

PT Customer Service Leader Food Lion

Customer Service Associate Team Leader Whole Foods Market Inc

HVAC Cooling Customer Engineer Site Leader Vertiv Group Corp.

Senior Director Business Development 2 - Strategic Customer Engagement Leader Northrop Grumman Corp

IT Specialist (Customer Relationship Coordinator) (Senior Project Management Leader) Department Of Housing And Urban Development

Director, Customer Success Leader Bloomberg Industry Group, Inc

Customer Success Technical Leader (TAM : Splunk Core Platform, DoD/INTEL) Cisco Systems Inc

Strategic Leader (Associate Director), Research Partner Success (Advancement Advisory Services) EAB Global, Inc.

Field Service Leader Barry-Wehmiller Companies Inc

Sr. Customer Service Representative (Hopkins Fulfillment Services) Johns Hopkins Hospital

Pinnacle Growth Capture Leader – Federal Financial Services (FFS) Guidehouse

Family Unit Service Leader (Assistant Sales Manager) Carriage Services

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL) ACACIA Facility Services LLC

Digital Services Technical Leader (Cloud/AWS) Peraton Inc

Sales and Service Leader - Full Time (Washington DC, DC, US, 20009) Sephora

Sales and Service Leader - Full Time (Reston, VA, US, 20190) Sephora

Sales and Service Leader - Full Time (Arlington, VA, US, 22202) Sephora

Sales and Service Leader - Full Time (Washington DC, DC, US, 20036) Sephora

Sales and Service Leader - Full Time sephora

Procurement and Sourcing Leader - Project & Development Services Jones Lang LaSalle Inc

Sr. Director, AI Product Implementation & Services Leader - Evinova AstraZeneca Plc

Sales and Service Leader - Full Time (Ashburn, VA, US, 20147) Sephora

District Team Leader of Service Stiles

Sales Operations Leader - WWPS Shared Services, WWPS Field Sales Operations Amazon.com Inc

Service Sales Leader, Ultrasound North America (Remote-National) Philips

Service Leader Chipotle Mexican Grill Inc

Techology Sales Leader - General Services Administration International Business Machines Corp

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Capital One Financial Corp

Pinnacle Growth Capture Leader - Federal Financial Services (FFS) Guidehouse Inc

Sales and Service Leader - Full Time LVMH

Regional Market Sector Leader MEPS Healthcare Services Dewberry Engineers Inc

Client Service Leader - USACE Military Programs CDM Smith Inc

Regional Market Sector Leader - MEPS Healthcare Services Dewberry

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL) ACACIA Facility Services

Patient Financial Services Representative 4 - Customer Service (Bilingual) Inova Health System

Sales and Service Leader - Full Time Sephora USA Inc

Client Service Leader - USACE Civil Works Programs CDM Smith Inc

Client Service Leader – USACE Civil Works Programs CDM Smith

Partner & Practice Leader - Equity Services Aon Plc

Team Leader - Evaluation Services (The Gambia and Togo) Banyan Global Inc

Similar Job Searches