Bakery Venue Service Team Member (Coffee Bar) - Part Time Whole Foods Market IncBakery Venue Service Team Member (Coffee Bar) - Part TimeNY$17.50–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Customer Success Leader, Enterprise HarveyCustomer Success Leader, EnterpriseNew York, New YorkHarvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey.
Customer Success Leader, Enterprise Counsel AI CorpCustomer Success Leader, EnterpriseNew York, NY$191,800–$250,000 / yearHarvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey.
NewOperations Technology Leader Financial Services Saicon Consultants IncOperations Technology Leader Financial ServicesWoodbridge, NJProvide technology leadership for initiatives involving post-trade processing, asset servicing, fees, tax-related functions, data management, and accounting. The position requires a combination of financial-services domain knowledge, technology leadership, systems architecture experience, and people management.
Sourcing Leader - Non clinical Professional Services NYU Langone HealthSourcing Leader - Non clinical Professional ServicesNew York, NY$101,493.51–$122,968.54Full timeKnowledge of procurement/sourcing process Desired Skills Sets: Strong analytical skills and ability to work with data in excel - Excellent written and verbal communication skills; Excellent customer service skills; Knowledge and understanding of sourcing/procurement. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.
Sourcing Leader - Non clinical Professional Services New York University School of MedicineSourcing Leader - Non clinical Professional ServicesNew York, NY$101,493.51–$122,968.54 / yearDesired Skills Sets: • Strong analytical skills and ability to work with data in excel • Excellent written and verbal communication skills • Excellent customer service skills • Knowledge and understanding of sourcing/procurement • Ability to follow a process based on documented guidelines • The candidate has the ability to take direction from senior leaders in department. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.
Financial Services - Customer Tax Operations and Reporting - Senior Services Manager - EDGE Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Senior Services Manager - EDGENew York, NY$127,900–$291,900 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters as well as non-US indirect taxes, such as foreign transaction taxes, stamp duty, and value-added taxes.
Service Leader VIVIBOWLService LeaderNew York, NY$19As a highly skilled Service Leader, you will play a vital role in ensuring our customers have an exceptional dining experience. Enjoy amazing benefits like paid time off , health insurance , and employee discounts while developing your leadership skills in the food and beverage industry!
Advisory Services Enterprise Unit Leader Brown and Caldwell IncAdvisory Services Enterprise Unit LeaderNew York City, NYRemote$250,000–$315,000 / yearReporting to the Executive Vice President of Strategy & Growth, the role works closely with Strategy & Growth Enterprise Leadership, Client Service Managers (CSMs), Practice Leaders, Utility Performance, Digital Solutions, Strategic Funding & Finance, and delivery teams to ensure Advisory Services consistently integrates into business plans, hiring practices, project and program delivery, internal operations, and overall support for winning and delivering client work. This leadership position provides strategic and operational direction for Advisory Services organizational structure, talent, and delivery models, while instituting organizational changes across the company through program design and internal partnership collaboration: The position oversees the newly formed and evolving enterprise team comprised of major services including: Strategy and Performance practice, inclusive of Management Consulting, Asset Management, O&M Consulting, and Enterprise Technology Consulting.
Service And Operations Strategy Leader (Hybrid) Guardian LifeService And Operations Strategy Leader (Hybrid)New York, NY$132,420–$217,545 / yearEvaluate potential outsourcing, managed service, nearshore/offshore, and hybrid delivery models, including service design, vendor capabilities, cost-benefit analysis, risk management, governance, and transition planning. This role will identify and advance opportunities across automation, digital and self-service capabilities, differentiated service models, AI-enabled operations, workforce optimization, process redesign, and potential outsourcing models.
Community & Public Services Market Segment Leader Selective Insurance Group IncCommunity & Public Services Market Segment LeaderNJ$184,000–$238,000 / yearPartner with actuarial, advanced analytics, claims leadership, competitive intelligence, legal, line of business, marketing, premium audit, product leadership, region leadership and teams, regulatory compliance, risk management and the other market segment leaders. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment.
Service Team Leader Level I MarineMax, Inc.Service Team Leader Level IHuntington, NYWork with Service Advisors to ensure manufacturer and/or extended warranty companies have given approval in advance of repairs, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced. Coordinate service operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders.
Partner & Practice Leader - Equity Services Aon PlcPartner & Practice Leader - Equity ServicesNew York, NY$275,000–$325,000 / yearAon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.
Community & Public Services Market Segment Leader (Hybrid) Selective Insurance Company of AmericaCommunity & Public Services Market Segment Leader (Hybrid)Short Hills, New Jersey$184,000–$238,000 / yearFull timePartner with actuarial, advanced analytics, claims leadership, competitive intelligence, legal, line of business, marketing, premium audit, product leadership, region leadership and teams, regulatory compliance, risk management and the other market segment leaders. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment.
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeGreenwich, CT$28–$32 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
VP, Regional Leader, Spend Management Services & Delivery - NE Region Vizient IncVP, Regional Leader, Spend Management Services & Delivery - NE RegionNY$187,800–$348,300 / yearServe as a strategic advisor to client executive leadership, including supply chain, finance, and C-suite stakeholders, driving strategy that increases client engagement, value realization, retention, and long-term profitability, ensuring Vizient spend management solutions are aligned to documented client priorities, strategic goals, and financial objectives, and identifying opportunities to expand services, elevate client supply chain influence, and deliver measurable clinical and financial impact. Lead, coach, and develop Account Management teams and cross-functional resources, establishing clear performance expectations, driving accountability for results and leadership behaviors, strengthening the talent pipeline through deliberate coaching and succession planning, and ensuring teams consistently articulate, deliver, and optimize Vizient's full spend management portfolio.
Growth Leader, Risk Services Aprio Technologies, Inc.Growth Leader, Risk ServicesNew York, NY$156,500–$195,000 / yearDrive awareness and leads via social and news media, developing and implementing social media posts and partnering with Aprio's media relations team to develop compelling, newsworthy pitches to trade and news media targeting CISOs. The ideal candidate will work closely with service leaders, product managers and business development to drive the execution of growth strategies with an ultimate focus of enhancing Securitybricks and Aprio's awareness in the market, increasing pipeline, and driving revenue.
Customer Service Representative - Retail | Long Island, NY BunzlCustomer Service Representative - Retail | Long Island, NYBethpage, NY$22–$26 / hourFull timeWith more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. Make out-bound calls as needed to keep clients updated regarding promotions, new products, and attempt to secure new orders.
Customer Service Intern - Retail |Long Island, NY BunzlCustomer Service Intern - Retail |Long Island, NYBethpage, NYFull timep>You will gain exposure to internal systems, cross-functional collaboration, and day-to-day customer service operations, while building strong communication and organizational skills. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.
Customer Service Johnson Service GroupCustomer ServiceHicksville, NYIn this full-time role, you will interact with customers across multiple channels, resolve inquiries, and support our mission of providing high-quality components and engineered solutions on time and to exact specifications. Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.
Customer Service/Sales Associate CbCustomer Service/Sales AssociateNew York, New York$40,000–$50,000 / yearBased in the Nashville area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation. Experience Required: Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate.
Customer Service Representative - UniFirst UniFirst CorpCustomer Service Representative - UniFirstWhippany, NJThe fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.
Manager – Customer Service Hard Rock DigitalManager – Customer ServiceJersey City, New JerseyPromote a team ethos by conducting regularly scheduled team and one-on-one meetings with your supervisors to address issues and acknowledge success, provide updates regarding performance, and give direction regarding the company and department policies and procedures. Need to be comfortable being the central point of contact for issue management, raising to the appropriate functions, communicating effectively to Supervisors allowing them to provide guidance to their teams on actions to take.
Financial Services - Customer Tax Operations and Reporting - Tax Manager Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Tax ManagerNew York, NY$103,600–$235,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.
NewCustomer Service Agent Jet AviationCustomer Service AgentTeterboro, NJAircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.
Hazmat Industrial Services Driver/Tech - CDL (B) Republic Services, Inc.Hazmat Industrial Services Driver/Tech - CDL (B)Brooklyn, NY$25.44–$38.16 / hourPRINCIPLE RESPONSIBILITIES: Operates light and heavy equipment relating to clean up, including: tanker, roll-off, liquid and turbo vacuums, box trucks, tractor trailers, skid steer, forklift, pumps and pallet-jack. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging.
Supervisor of Customer Service Veolia Environnement SASupervisor of Customer ServiceWest Nyack, NY$80,000–$90,000 / yearThe Supervisor oversees the daily assignments bargaining unit employees in the New York - West Nyack Office, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Director of Customer Service and Metering. Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates.
Financial Services - Customer Tax Operations and Reporting - Tax Senior Manager Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Tax Senior ManagerNew York, NY$130,600–$343,600 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.
Customer Service Representative System OneCustomer Service RepresentativeRutherford, NJ$20 / hourSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues.
Customer Service Manager - State Farm Agent Team Member Marc Torres - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberLinden, NJFull timeDuring his tenure as an agent he has earned many awards (Chairman's Circle, SVP Club, Life Ambassador Club, Silver Honor Club and Small Business Leaders) but his proudest accomplishments have been supporting multiple team members to advance to opening their own agencies. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member.
NewCustomer Service Associate I Family Dollar Stores Of New JerseyCustomer Service Associate INewark, New JerseyResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
NewCustomer Service Representative Papillon Ribbon & BowCustomer Service RepresentativeClifton, New JerseyFor 30 years, Papillon Ribbon & Bow has been a worldwide leader in providing “Ribbon, Customizable Packaging and Garment Solutions” on a national and international level for companies across the world where six of our offices and warehouses are located: New Jersey, Montreal, London, Paris, Hong Kong and Shanghai. · Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Customer Service Rep(04985)529 Main Street Domino's Pizza IncCustomer Service Rep(04985)529 Main StreetNJ90% of our franchise owners started out as delivery drivers or pizza makers…. An owner and management team that strives to be the best pizza delivery company in our neighborhood.
Call Center Customer Service Representative Veolia Environnement SACall Center Customer Service RepresentativeTeaneck, NJIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Customer Service Supervisor Wawa IncCustomer Service SupervisorWayne, NJ$22.50–$30.50 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Verizon Customer Service Representative Cedrus ManagementVerizon Customer Service RepresentativeClifton, NJ$45,000–$55,000 / yearIn this role, you’ll become a key point of contact for new and existing Cedrus Management customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. As we continue to expand our footprint throughout the Lyndhurst area, we’re looking for a confident, customer-focused professional to join our growing team as a Cedrus Management Customer Service Representative.
Customer Sales & Service - Repco Elizabeth - Casual Genuine Parts CompanyCustomer Sales & Service - Repco Elizabeth - CasualElizabeth, NJLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! As a Retail Assistant (Customer Sales & Service) your key focus includes: Always have a safety focus to ensure your safety, and that of your teammates & customers.
NewCustomer Service Rep I Rentokil Initial plcCustomer Service Rep ILynbrook, NYBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.".
AVP Customer Service & Transformation MetLife IncAVP Customer Service & TransformationNY$165,000–$220,000 / yearRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. This role is designed for a leader who understands the discipline of high-quality service delivery and can also envision, design, and implement a modern service framework that enables associates to do their best work while using technology, automation, data, and AI-enabled capabilities to improve customer outcomes and organizational performance.
Director, Customer Partner Incentive Financial Services Kyndryl Holding Inc.Director, Customer Partner Incentive Financial ServicesNew York, NY$159,240–$286,560 / yearKyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl's global expertise to the table to solve complex business challenges.
Director, Financial Services, Customer Partner (Ny, NY) Kyndryl Holding Inc.Director, Financial Services, Customer Partner (Ny, NY)New York, NY$159,240–$286,560 / yearKyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.
NewCustomer Service Coordinator Inter IKEA Systems BVCustomer Service CoordinatorParamus, NJ$23.23–$32 / hourAs a Customer Coordinator, supporting the in-store customer experience team, you will: Oversee day-to-day operations that are assigned by the Team Leader, including opening and/or closing duties for the unit which also include key and alarm code responsibilities. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!
Dog Daycare Customer Service Representative K9 Resorts SyossetDog Daycare Customer Service RepresentativeSyosset, NYPart timeK9 Resorts, the industry leader in luxury boarding and dog daycare is looking for an energetic, organized team member that has an enthusiastic personality and is outgoing and positive. Has the ability to perform the following tasks at the request of the General Manager/Owner: Sanitation of all boarding and daycare accommodations; Monitoring Daycare; Bathing.
Customer Service Supervisor Alstom SACustomer Service SupervisorJamaica, NY$82,000–$90,000 / yearWere more than 85 000 people worldwide creating the industrys most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems. As a Customer Service Supervisor in Jamaica, NY, you will play a vital role in ensuring safe, reliable, and high-quality service for every passenger.
Full-Time Customer Service Supervisor KIN KINFull-Time Customer Service SupervisorRosedale, New YorkIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service.
Part Time Customer Service Transdev North America IncPart Time Customer ServiceNYnDrug-free workplace\n \nIf based in the United Sates, applicants must be eligible to work in the U.S. without restrictions for any employer at any time;be able to pass a drug screen and background check.\n \nCalifornia applicants:Please Click Here for CA Employee Privacy Policy.\n \nJob Category: Customer Service\n \nJob Type: Part Time\n \nReq ID: 7475\n \nPay Group: H6C\n \nCost Center: 166\n \nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. \n+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.\n \n+ Work environment will be a combination of both indoors and outdoors.\n \nAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
NewCustomer Service Liaison, Bureau of Food Safety and Community Sanitation City of New YorkCustomer Service Liaison, Bureau of Food Safety and Community SanitationManhattan, NYWith a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. A four-year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; Education and/or experience equivalent to "1", "2", or "3" above.
Customer Service Engineer - Union 4 - XP - Brooklyn, NY Siemens HealthineersCustomer Service Engineer - Union 4 - XP - Brooklyn, NYTarrytown, NYFull timeIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Director, Customer Service Analytics Amazon.com IncDirector, Customer Service AnalyticsNewark, NJDesign, implement, and optimize BI solutions that effectively track KPIs and provide insights for business reviews and executive reporting, as well as develop dashboards that enable self-serve access to data, ensuring speed, reliability, and scalability. As a Senior Business Intelligence Engineer within the Customer Service Analytics team at Audible, you"ll serve as a data-driven decision enabler for our Customer Service leadership team.
Director, Customer Service Analytics Job ID: 10413472 Audible IncDirector, Customer Service Analytics Job ID: 10413472Newark, NJDesign, implement, and optimize BI solutions that effectively track KPIs and provide insights for business reviews and executive reporting, as well as develop dashboards that enable self-serve access to data, ensuring speed, reliability, and scalability. As a Senior Business Intelligence Engineer within the Customer Service Analytics team at Audible, you'll serve as a data-driven decision enabler for our Customer Service leadership team.