NewDeli Shift Leader I Pilot Flying JDeli Shift Leader IFernley, NV$15.70–$23.33 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.
NewTeam Leader EMERALD CASCADE RESTAURANT SYSTEM INCTeam LeaderSparks, NV$15–$21 / hourLearning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
122 - Raley''s Customer Service Team Leader - Fernley Bashas' Inc.122 - Raley''s Customer Service Team Leader - FernleyFernley, NVA Customer Service Team Leader is a responsible, friendly Team Leader who can safely work in a fast-paced environment and provide excellent customer service while supervising and leading a team. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending.
Guest Services Leader Pilot Travel Centers LLCGuest Services LeaderSparks, NV$16.50–$24.87 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.
Area Service Leader-HVAC Trane Technologies PlcArea Service Leader-HVACReno, NV$153,931.66–$214,479.99 / yearMust possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. Oversee the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately balanced to service customers, and leverage resources across the area.
Service Leader Chipotle Mexican Grill IncService LeaderReno, NV$18–$20.03 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
106 - Raley''s Bakery Assistant Food Service Team Leader - Keystone Reno Bashas' Inc.106 - Raley''s Bakery Assistant Food Service Team Leader - Keystone RenoReno, NVEmployees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending. Our Food Service Assistant Team Leader will assist in day to day operations in our Food Service departments and help lead their team to success.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full TimeReno, NV$15–$24.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeReno, NevadaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)Reno, NevadaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Engineer - DX - RENO, NEVADA Varian Medical Systems IncCustomer Service Engineer - DX - RENO, NEVADAReno, NV$67,550–$92,884 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
NewCustomer Service Representative 1 (In Office7:00am-6:00pm) Renown HealthCustomer Service Representative 1 (In Office7:00am-6:00pm)Reno, NVLicense(s): Certification(s): Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Effectively coordinate all patient self-pay balance inquiries, including telephone, mail, email, MyChart billing messages, in person, statement vendor feedback and questions from patients/guarantors articulated with a high level of professionalism.
Retail Customer Service EZCORP, Inc.Retail Customer ServiceReno, NV$14.50–$16.50 / hourBe part of something bigger- EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business. Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeSparks, NVThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) TMX Finance Family of CompaniesCustomer Service Representative (Bilingual)Reno, NVThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Gun Customer Service Scheels All SportsGun Customer ServiceSparks, NevadaGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”. Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
CUSTOMER SERVICE REPRESENTATIVE I Hamilton CompanyCUSTOMER SERVICE REPRESENTATIVE IReno, NevadaFull timeIf you have a proven track record of delivering exceptional service, possess excellent communication skills, and demonstrate a keen eye for detail, we invite you to apply and join our dedicated team committed to achieving excellence in customer satisfaction and operational efficiency. Responsibilities: The Customer Service Representative plays a crucial role in delivering top-notch customer service support while overseeing various aspects of order processing, account management, and general office duties.
Temporary Customer Service Representative TELUS Digital IncTemporary Customer Service RepresentativeNVRequired Experience, Skills & Competencies: 1+ years of professional working experience in one or more of the following fields; interactive customer service, technical support, travel/hospitality services, tax or financial services, healthcare or administrative operations. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full TimeReno, NV$15.50–$29.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
NewCustomer Service Representative Ellsworth CorporationCustomer Service RepresentativeSparks, NevadaProcesses incoming requests via chat, phone, web, or Customer Relationship Management System (CRM) for orders, quotes, product inquiries, expedites, and Return Material Authorizations (RMA’s) proficiently without regular assistance. Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Customer Service Representative opportunity at Ellsworth Adhesives.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorReno, NVJob Summary PetSmarts Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the companys vision, mission, values, and strategy. Whether its helping a customer choose their first fish, celebrating a pets birthday, or seeing the smile on a pet parents face after a fresh groom-youll create moments that matter.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateReno, NV$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryFernley, NV$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate Walgreen CoCustomer Service AssociateReno, NV$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewInsurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCInsurance Agent (Sales, Customer Service)Reno, NV$50,000–$80,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerCarson City, NVTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeReno, NVThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) Community Choice Financial Inc.Customer Service Representative (Bilingual)Reno, NVThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Associate Dollar Tree IncCustomer Service AssociateReno, NVResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer service 1 Dollar Tree IncCustomer service 1Reno, NVResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate I Dollar Tree IncCustomer Service Associate IReno, NVResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service I Dollar Tree IncCustomer Service ICarson City, NVResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Shift Leader Jersey Mike's Franchise Systems IncShift LeaderReno, NV$17–$18 / hourJersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door.
105 - Raley''s Starbucks Assistant Team Leader - Robb Dr. - Reno Bashas' Inc.105 - Raley''s Starbucks Assistant Team Leader - Robb Dr. - RenoReno, NVEmployees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending. Our Food Service Assistant Team Leader will assist in day to day operations in our Food Service departments and help lead their team to success.
108 - Raley''s ONE Coffee Shop Team Leader - Reno Bashas' Inc.108 - Raley''s ONE Coffee Shop Team Leader - RenoReno, NVA Coffee Shop Team Lead is knowledgeable on retail business best practices, has a keen eye for Food Safety and Sanitation and will be able to help in production and merchandising while offering unmatched customer service. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending.
Load Management Solutions Leader - West Region Eaton Corporation PlcLoad Management Solutions Leader - West RegionReno, NVRemote$97,000–$143,000 / yearOwns industry and 3rd party relationships that impact or directly serve key regional customers for this product line such as PacifiCorp DR program staff in Salt Lake City and Portland as well as their contractors, Cache Valley Electric that facilitates maintenance aspects and Franklin Energy that facilitates end user recruitment and DR device installation. The successful candidate will work at the intersection of technology, innovation, and customer success, partnering closely with utility leaders and Eaton''s cross-functional ecosystem to identify challenges, uncover opportunities, and deliver impactful Smart Grid solutions that create measurable business value.
Sales Leader Phoenix Retail LLCSales LeaderSparks, NV$16–$22.10 / hourCustomers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say ''Associate Relations'' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Crew Leader - Maintenance Reno BrightView Landscape Svcs-NVCrew Leader - Maintenance RenoReno, NevadaThis role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Shift Leader Insomnia Cookies LLCShift LeaderReno, NVYour hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnias warm, delicious delivery all day and late into the night.
Kitchen Leader Chipotle Mexican Grill IncKitchen LeaderReno, NV$16.65–$18.53 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
Operations Leader Petco Animal Supplies, Inc.Operations LeaderSparks, NVWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. As a Key Holder, you are a trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment for pets, partners, and customers.
Part-Time Shift Leader MINISO USAPart-Time Shift LeaderReno, NevadaPart timeBy fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Job Summary: The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service.
Enterprise Sales Executive & Account Management Leader Bic# 1854Enterprise Sales Executive & Account Management LeaderReno, NevadaRemote$80,000–$100,000 / yearThe Senior Enterprise Sales Executive & Team Manager is responsible for developing new enterprise business, expanding existing strategic accounts, and leading the Account Management Team. This is a leadership position for someone who enjoys creating opportunities, building executive relationships, closing complex commercial agreements, and developing a team that delivers exceptional client experiences.
Site Leader Stord IncSite LeaderReno, NVStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Sales Leader Summit Business GroupSales LeaderReno, NevadaYou'll receive extensive training to engage with small and medium-sized businesses across various industries, interfacing directly with business owners and decision-makers to offer industry-leading supplemental insurance products and services. Balancing cold lead generation and sales with warm leads and appointments with existing clients, leveraging provided sales leads and engaging in targeted cold-calling efforts.
NewWarehouse Associate Leader (Reno) Benco Dental Supply CompanyWarehouse Associate Leader (Reno)Reno, NVPosition Summary: As a Lead Material Handler you'll be responsible for assisting the warehouse supervisor in daily scheduling and follow-up on routine tasks; directing any work-related performance, security, and safety issues directly to the Distribution Manager for review, or disciplinary measures; moving material handlers to various tasks as needed; monitoring workflow; preparing and reviewing reports prior to management approval; training or assigning a trainee to new associates; preparing training documentation. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions.
Grocery Team Leader (Department Manager) Whole Foods Market IncGrocery Team Leader (Department Manager)Reno, NV$22.40–$40.40 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
PV Solar Field Tech Leader - Dodge Flats Energy Storage - Wadsworth, NV NextEra Energy IncPV Solar Field Tech Leader - Dodge Flats Energy Storage - Wadsworth, NVWadsworth, NV$92,800–$139,200 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Site Technicians in a solar region perform duties in the following but are not limited to safety, contractor management, electrical/electronic/mechanical equipment operation, troubleshooting, and maintenance, overall site operations, asset management and regulatory compliance, reliability engineering, and inventory management.
Field Crew Leader Install - Direct Builders Firstsource, Inc.Field Crew Leader Install - DirectReno, NVBasic mathematical skillsAbility to compute, rate, ratio, and percentage data to draw and interpret bar graphsAbility to calculate yard and footagesAbility to solve practical problemsAbility to read, analyze, and interpret general business periodicals, professional journals. At BFS, the Field Crew Leader is a reliable mentor, who oversees the smooth, efficient, and correct performance of a construction crew(s), while maintaining and upholding commitment to the continuous quality improvement process.
PRODUCE/ASST DEPT LEADER Smith's Food and DrugPRODUCE/ASST DEPT LEADERReno, NVPart timeReinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.