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PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

PetSmart LLC

Assistant Store Manager - Customer Experience

As a Student Food Services / Catering Worker, not only will you play an important part in helping us prep food and follow safety guidelines, but you'll master customer service and social skills! So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you 
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service 
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it 
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

Aramark

Student Worker - Food Service or Catering - University of Scranton - Retail

Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. This position is an onsite service technician for our partners in Pennsylvania with additional travel in support of regional installation base (50% initially - rising to 100% in 2028).

HOUR

Particle Measuring Systems Inc

Field Service Technician (Swiftwater, PA)

Whether you are an experienced technician or a sales professional looking for a hands-on career change, we want to hear from you if you have: A Sales Mindset: Experience in retail, business-to-consumer (B2C) sales, insurance, or service-based sales is a strong advantage. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind.

Customer Service Leader Jobs in Scranton, PA

Assistant Store Manager - Customer Experience PetSmart LLC

Student Worker - Food Service or Catering - University of Scranton - Retail Aramark

Field Service Technician (Swiftwater, PA) Particle Measuring Systems Inc

Field Service Professional - Nanticoke, PA Vivint LLC

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