Manager of Customer Service Fusco Personnel Inc.Manager of Customer ServiceLatham, NY$84,123–$104,700 / yearFull timeThis is an exciting opportunity for a collaborative leader who is passionate about improving the customer journey through data driven decision-making, process improvement, and cross-functional partnership. Our client is seeking a Manager of Customer Service to lead the development and execution of a best-in-class customer experience (CX) strategy.
Team Leader Tractor Supply CompanyTeam LeaderHerkimer, NYOur benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Manhasset, NY$20.05–$35 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
Customer Service Team Leader Price ChopperCustomer Service Team LeaderRichfield Springs, NY$20.25–$32 / hourResponsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Customer Service Team Leader, Rye Brook DIG Chefs-In-TrainingCustomer Service Team Leader, Rye BrookRye Brook, NY$17–$18 / hourGain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout. Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).
Customer Engagement Solutions Leader BPO Financial Services Capgemini SECustomer Engagement Solutions Leader BPO Financial ServicesNew York, NY$107,580–$321,175 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Capgemini is seeking a Customer Engagement Solutions Leader to drive growth solutioning and transformation across Contact Center Marketing Operations and Customer Experience in North America with a strong focus on BPO and Financial Services.
FT-Customer-Service-Leader Hannaford Bros. Co LLCFT-Customer-Service-LeaderLake Placid, NYCategory/Area of Expertise: Retail Operations Job Requisition: 532082 Address: USA-NY-Lake Placid-45 Hadjis Way Suite 6 Store Code: Store 08413 MANAGEMENT (7249566) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early.
PT-Customer-Service-Leader Hannaford Bros. Co LLCPT-Customer-Service-LeaderRed Hook, NYCategory/Area of Expertise: Retail Operations Job Requisition: 531522 Address: USA-NY-Red Hook-35 Hannaford Drive Store Code: Store 08375 Front End (5151755) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots.
Customer Success Leader, Enterprise Harvey, Inc.Customer Success Leader, EnterpriseNew York, NY$191,800–$250,000 / yearHarvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey.
Banking Services Group Leader III - Estate Services M&T Bank CorpBanking Services Group Leader III - Estate ServicesBuffalo, NY$26–$43.34 / hourGuides workflow, manages exceptions, assists in process improvement and related projects within Banking Controls. Provide training and coaching to assigned COE team on daily work functions and approve daily work of assigned team.
Power Washing and Window Cleaning Customer Care Crew Leader ShinePower Washing and Window Cleaning Customer Care Crew LeaderHicksville, New York$18–$20 / hourWhat We Do: We help homeowners and businesses Shine by providing these services;Window WashingPower Washing/Soft WashingLandscape LightingHoliday Lighting We Need People Like YOU! You’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs.
Customer Success Leader, Enterprise Counsel AI CorpCustomer Success Leader, EnterpriseNew York, NY$191,800–$250,000 / yearHarvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey.
Engineering Leader - Wiring Devices (Global Customers) UL Solutions IncEngineering Leader - Wiring Devices (Global Customers)Melville, NY$107,500–$143,300 / yearProvides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e. customer complaints, unusual requests, technical advice). Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
Service and Operations Strategy Leader (Hybrid) The Guardian Life Insurance Company of AmericaService and Operations Strategy Leader (Hybrid)New York, NY$132,420–$217,545 / yearEvaluate potential outsourcing, managed service, nearshore/offshore, and hybrid delivery models, including service design, vendor capabilities, cost-benefit analysis, risk management, governance, and transition planning. This role will identify and advance opportunities across automation, digital and self-service capabilities, differentiated service models, AI-enabled operations, workforce optimization, process redesign, and potential outsourcing models.
Food Services Leader Pilot Travel Centers LLCFood Services LeaderSchenectady, NY$17.95–$26.68 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.
Sourcing Leader - Non clinical Professional Services New York University School of MedicineSourcing Leader - Non clinical Professional ServicesNew York, NY$101,493.51–$122,968.54 / yearDesired Skills Sets: • Strong analytical skills and ability to work with data in excel • Excellent written and verbal communication skills • Excellent customer service skills • Knowledge and understanding of sourcing/procurement • Ability to follow a process based on documented guidelines • The candidate has the ability to take direction from senior leaders in department. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.
Sales And Service Leader - Full Time SephoraSales And Service Leader - Full TimeCheektowaga, NYJob ID: 289906Store Name/Number: NY-Walden Galleria (0396)Address:Walden Galleria Drive, Cheektowaga, NY 14225, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Full TimePosition Type: Regular. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Sales and Service Leader - Full Time (Rochester, NY, US, 14618) SephoraSales and Service Leader - Full Time (Rochester, NY, US, 14618)Rochester, NY$24–$27.50 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Sales and Service Leader - Full Time (Cheektowaga, NY, US, 14225) SephoraSales and Service Leader - Full Time (Cheektowaga, NY, US, 14225)Cheektowaga, NY$24–$27.50 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Service Leader VIVIBOWLService LeaderNew York, NY$19As a highly skilled Service Leader, you will play a vital role in ensuring our customers have an exceptional dining experience. Enjoy amazing benefits like paid time off , health insurance , and employee discounts while developing your leadership skills in the food and beverage industry!
Advisory Services Enterprise Unit Leader Brown and Caldwell IncAdvisory Services Enterprise Unit LeaderNew York City, NYRemote$250,000–$315,000 / yearReporting to the Executive Vice President of Strategy & Growth, the role works closely with Strategy & Growth Enterprise Leadership, Client Service Managers (CSMs), Practice Leaders, Utility Performance, Digital Solutions, Strategic Funding & Finance, and delivery teams to ensure Advisory Services consistently integrates into business plans, hiring practices, project and program delivery, internal operations, and overall support for winning and delivering client work. This leadership position provides strategic and operational direction for Advisory Services organizational structure, talent, and delivery models, while instituting organizational changes across the company through program design and internal partnership collaboration: The position oversees the newly formed and evolving enterprise team comprised of major services including: Strategy and Performance practice, inclusive of Management Consulting, Asset Management, O&M Consulting, and Enterprise Technology Consulting.
Senior Sales Leader - Banking & Financial Services (BPO) Capgemini SESenior Sales Leader - Banking & Financial Services (BPO)New York, NY$107,580–$321,175 / yearIf you're a commercially driven leader who thrives on building large BPO partnerships, closing complex deals, and delivering measurable client outcomes, we'd love to connect. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Sourcing Leader - Non clinical Professional Services NYU Langone HealthSourcing Leader - Non clinical Professional ServicesNew York, NY$101,493.51–$122,968.54Full timeKnowledge of procurement/sourcing process Desired Skills Sets: Strong analytical skills and ability to work with data in excel - Excellent written and verbal communication skills; Excellent customer service skills; Knowledge and understanding of sourcing/procurement. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.
LEAD SERVICE ELECTRICIAN / FIELD OPERATIONS LEADER Mister SparkyLEAD SERVICE ELECTRICIAN / FIELD OPERATIONS LEADERHolbrook, NY$40–$45 / hourFull timeMister Sparky Electric is launching and expanding across Suffolk County, and we are looking for an exceptional Lead Service Electrician who wants more than just another place to work. We are looking for a professional who takes pride in their craft, values integrity, enjoys helping people, and wants to play a meaningful role in creating a company known for excellence.
Service Leader Chipotle Mexican Grill IncService LeaderStaten Island, NY$19.65–$21.86 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Service And Operations Strategy Leader (Hybrid) Guardian LifeService And Operations Strategy Leader (Hybrid)New York, NY$132,420–$217,545 / yearEvaluate potential outsourcing, managed service, nearshore/offshore, and hybrid delivery models, including service design, vendor capabilities, cost-benefit analysis, risk management, governance, and transition planning. This role will identify and advance opportunities across automation, digital and self-service capabilities, differentiated service models, AI-enabled operations, workforce optimization, process redesign, and potential outsourcing models.
Assistant Food Service Team Leader-Malta Price ChopperAssistant Food Service Team Leader-MaltaMalta, NY$18–$27 / hourAssist with preparing and cooking mass levels of food to be provided to finishing cooks according to required food quantities. Assist with overseeing the day-to-day operation of the food court area to include training, scheduling and inventory control.
Vice President, Banking & Financial Services Industry Leader Quantum Metric IncVice President, Banking & Financial Services Industry LeaderNYRemote$220,000–$250,000 / yearWe also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. This role will take a highly proactive approach to building the Banking & Financial Services business at Quantum Metric through strategic market displacement, pipeline growth and account expansion, and establishing Quantum Metric's brand authority within the BFSI space.
Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Capital One Financial CorpSenior Manager, AI Engineering (People Leader) (Gen AI Platform Services)New York, NY$229,900–$262,400 / yearBasic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Sourcing Leader - Non clinical Professional Services NYU Langone Medical CenterSourcing Leader - Non clinical Professional ServicesNew York, NY$101,493.51–$122,968.54 / yearKnowledge of procurement/sourcing process Desired Skills Sets: Strong analytical skills and ability to work with data in excel - Excellent written and verbal communication skills; Excellent customer service skills; Knowledge and understanding of sourcing/procurement. As a key member of Corporate Services Strategic Sourcing team, you will play a critical role in developing and executing strategic sourcing initiatives for non-clinical departments.
NewLean Leader - Heavy Duty Services Inquiry-To-Remittance (Itr) Engineering GE VernovaLean Leader - Heavy Duty Services Inquiry-To-Remittance (Itr) EngineeringSchenectady, NY$131,700–$219,300 / yearWorking in partnership with the Global Services Engineering Business Operations, Quality & Lean Leader and HD Services ITR leadership, this role drives execution of the Engineering improvement roadmap, coaches leaders in Lean behaviors, facilitates Kaizen events and structured problem solving, and improves Safety, Quality, Delivery, and Cost (SQDC) performance. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
New Jersey/New York- Senior Project Manager / Client Service Leader - Water & Wastewater WSP Global IncNew Jersey/New York- Senior Project Manager / Client Service Leader - Water & WastewaterNew York, NY$145,400–$259,100 / yearAs a Senior Project Manager / Client Service Leader, you will serve as a trusted advisor to municipal utilities, sewerage authorities, and public-sector clients - while building WSP''s presence across one of the most active infrastructure markets in the country. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
Partner & Practice Leader - Equity Services Aon PlcPartner & Practice Leader - Equity ServicesNew York, NY$275,000–$325,000 / yearAon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.
Service Team Leader Level I MarineMaxService Team Leader Level IHuntington, NYWork with Service Advisors to ensure manufacturer and/or extended warranty companies have given approval in advance of repairs, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced. Coordinate service operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders.
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeRochester, NY$24–$27.50 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
VP, Regional Leader, Spend Management Services & Delivery - NE Region Vizient IncVP, Regional Leader, Spend Management Services & Delivery - NE RegionNY$187,800–$348,300 / yearServe as a strategic advisor to client executive leadership, including supply chain, finance, and C-suite stakeholders, driving strategy that increases client engagement, value realization, retention, and long-term profitability, ensuring Vizient spend management solutions are aligned to documented client priorities, strategic goals, and financial objectives, and identifying opportunities to expand services, elevate client supply chain influence, and deliver measurable clinical and financial impact. Lead, coach, and develop Account Management teams and cross-functional resources, establishing clear performance expectations, driving accountability for results and leadership behaviors, strengthening the talent pipeline through deliberate coaching and succession planning, and ensuring teams consistently articulate, deliver, and optimize Vizient's full spend management portfolio.
Customer Service Representative Amphenol AerospaceCustomer Service RepresentativeSidney, New York$50,000–$63,000 / yearWith manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders.
Customer Service Engineer Voltguard Utilities LimitedCustomer Service EngineerNew YorkPreventive Maintenance: Perform scheduled preventive maintenance services at customer sites to maximize equipment uptime, aligning maintenance schedules with customer production needs and equipment specifications. - Collaboration with Engineering Teams: Work closely with engineering teams, technicians, and stakeholders at customer or vendor sites to troubleshoot issues and implement solutions.
Customer Service Engineer 2 - Diagnostics - Rochester, NY / Buffalo, NY Varian Medical Systems IncCustomer Service Engineer 2 - Diagnostics - Rochester, NY / Buffalo, NYRochester, NY$74,300–$102,168 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Customer Service Engineer - Union 4 - XP - Brooklyn, NY Varian Medical Systems IncCustomer Service Engineer - Union 4 - XP - Brooklyn, NYBrooklyn, NYIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Ticket/Gate Agent (Customer Service Agent) - JFK Delta Air Lines IncTicket/Gate Agent (Customer Service Agent) - JFKNew York, NYHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading prot sharing program, and performance incentives.
Ramp Agent (Customer Service Agent) - LGA Delta Air Lines IncRamp Agent (Customer Service Agent) - LGANew York, NYMust wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. Some of your daily tasks include: Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions.
Data Entry Customer Service Remote CareerData Entry Customer ServiceNew Yorkanswering phone calls or emails from customers to answer questions, responsible for entering orders/data, managing customer service issues, have strong communication skills, enjoy talking to people daily, maintaining expert knowledge about company products or services to best. Determining the quickest, most effective ways to answer a clients or customers questions.
Ticket/Gate Agent (Customer Service Agent) - ALB Delta Air Lines IncTicket/Gate Agent (Customer Service Agent) - ALBAlbany, NYHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading prot sharing program, and performance incentives.
Customer Service Engineer (Union) - MR/CT - Central/Western, CT or Brewster, NY Varian Medical Systems IncCustomer Service Engineer (Union) - MR/CT - Central/Western, CT or Brewster, NYBrewster, NYIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Customer Service Johnson Service GroupCustomer ServiceHicksville, NYIn this full-time role, you will interact with customers across multiple channels, resolve inquiries, and support our mission of providing high-quality components and engineered solutions on time and to exact specifications. Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.
NewCustomer Service Representative Cathleen FournierCustomer Service RepresentativeClinton, New York$15–$18 / hourHelp protect customers by offering products that will meet their needsServe your local community by helping them prepare for life’s uncertaintiesEducate customers on how to protect their families and assetsProvide a positive customer experience that brings in referralsJob QualificationsStrong interest in a service career – customer service experience preferredNo insurance experience requiredWilling to obtain necessary Property and Casualty and/or Life and Health license. Base plus commission planUncapped commissionAdditional bonus promotions offeredContinuous learning and development courses availablePositive work environmentAdvancement opportunitiesDisclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured.
Customer Service Representative Shingle & Gibb AutomationCustomer Service RepresentativeSGA Amherst, New YorkShingle & Gibb Automation is the East Coast’s premier Industrial Automation Distributor that has evolved over 80 years from roots in the mechanical power transmission industry to a leader in the high technology controls and automation world. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Overnight Customer Service Representative Rapid Response MonitoringOvernight Customer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Customer Service Representative Rapid Response MonitoringCustomer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.