Procurement and Sourcing Leader - Project & Development Services Jones Lang LaSalle IncProcurement and Sourcing Leader - Project & Development ServicesHarrisburg, PARemoteThis role requires a procurement professional who can build scalable processes to manage 150-500 sourcing events annually across approximately 50 projects, meeting contractual requirements for competitive bidding on trades within commercial real estate construction. The successful candidate will develop account specific vendor management systems, maintain contractor performance data across the Americas, ensure vendor compliance and readiness, and establish trusted reporting protocols with client procurement teams.
Project Director - DE Highway Client Service Leader HNTB CorpProject Director - DE Highway Client Service LeaderHarrisburg, PAPartners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTBs Sophisticated Sales Approach (SSA). What Youll Need: • Bachelor's degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects • DelDOT Experience • Master's degree • 20 years relevant experience • Professional Engineer (PE) certification • Project Management Professional (PMP).
NewService Leader Chipotle Mexican GrillService LeaderCarlisle, PATHE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food.
Services Sales Leader - Harrisburg or Wilkes Barre CFO Trane U.S. -CFOServices Sales Leader - Harrisburg or Wilkes BarreHarrisburg, PennsylvaniaLeadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Services Sales Leader - Harrisburg or Wilkes Barre Trane Technologies PlcServices Sales Leader - Harrisburg or Wilkes BarreHarrisburg, PA$203,490–$264,500 / yearLeadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeYork, PAAs this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Customer Service Representative Cowan Systems and Cowan ManagementCustomer Service RepresentativeMechanicsburg, PA$18–$20 / hourProvide Customer Service support to include order entry, data entry in setting customer delivery appointments via various customer web portal accounts, emails, and phone calls. Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.
NewCustomer Service Representative - 1st Shift Allen DistributionCustomer Service Representative - 1st ShiftCarlisle, PADisplay pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Manager Customer Service AHU Johnson Controls International PlcManager Customer Service AHUYork, PA$112,000–$187,000 / yearSALARY RANGE: $112,000 - $187,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
MGR II CUSTOMER SERVICE TE Connectivity plcMGR II CUSTOMER SERVICEMiddletown, PA$103,600–$129,600 / yearAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. TE Connectivity's Customer Success Teams interact with customers, company sales and service representatives to handle a variety of pre-sales or post-sales service functions.
Customer Service Representative - State Farm Agent Team Member Matt Jacob - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLandisville, PAAs a Customer Service Representative - State Farm Agent Team Member with Matt Jacob - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before becoming an agent, I worked as a sales leader with State Farm, which gave me valuable experience developing teams and helping people succeed in this business.
Customer Service Associate / Outfitter Sportsman's Warehouse, Inc.Customer Service Associate / OutfitterCamp Hill, PAOutfitters Serving Outdoor Enthusiasts: Our customers come first, and our team is dedicated to helping them fully enjoy their outdoor adventures. Whether you're just starting in retail or looking to take your skills to the next level, Sportsman's Warehouse offers ongoing training, advancement opportunities, and a supportive team environment.
Yard Associate - Customer Service Lezzer Holdings, Inc.Yard Associate - Customer ServicePASummary: Performs general lumber yard duties such as delivery order preparation and loading, unloading, verification and storage or received merchandise, customer loading, delivery assistance, and general housekeeping duties. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction.
Customer Service Representative with Construction Office Experience Ace Handyman Services HarrisburgCustomer Service Representative with Construction Office ExperienceHarrisburg, PAResponsible for both inbound and outbound calls with a focus to sell and schedule work while building customer rapport. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises.
Customer Service Representative Members 1st Federal Credit UnionCustomer Service RepresentativeEnola, PennsylvaniaFull timeFraud - Assist members with fraud inquiries, recognize and report fraudulent activity, perform maintenance within accounts to reduce and limit exposure to fraud and handle escalated member interactions to determine proper account handling for compromised or suspicious accounts. The Customer Service Representative will have the opportunity to obtain additional credentials as follows: • Cards - Assist members with card specific needs, perform card maintenance and transactions within the card application, receive and submit card disputes for further investigation.
Customer Service Supervisor Wawa IncCustomer Service SupervisorMiddletown, PA$21–$28.30 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Manager of Customer Service Veolia Environnement SAManager of Customer ServiceHarrisburg, PAIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Customer Service Representative Cowan Systems, LLCCustomer Service RepresentativeMechanicsburg, PA$18–$20 / hourDuties and Responsibilities include but are not limited to: Provide Customer Service support to include order entry, data entry in setting customer delivery appointments via various customer web portal accounts, emails, and phone calls. Our Vision: Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.
Customer Service Specialist- Norlanco Family Medicine (Part Time/Day & Evening Shift) Penn MedicineCustomer Service Specialist- Norlanco Family Medicine (Part Time/Day & Evening Shift)PADiploma/GED Req 1+ years clerical, customer service, or administrative support experience in a highly customer-oriented organization Req 1+ years basic keyboarding, personal computer use, and other office setting equipment Pref Previous Epic or equivalent Electronic Medical Record experience Pref 1+ years registration experience, point of service collection, insurance validation, understanding of compliance /regulatory guidelines and order release process(es) Pref 1+ years experience of Revenue Cycle in a Hospital/Medical Office Setting For Regional Positions only - Valid driver's license is required Our people are passionate about what they do, the product they sell, and the customers they serve. Loading job Back to Search Results Previous Opportunity Next Opportunity Current UPHS employees must apply HERE Customer Service Specialist- Norlanco Family Medicine (Part Time/Day & Evening Shift) Job ID: 306581 Category: Customer Service/Patient Access Work Type: PT 20+ HOURS Location: Elizabethtown, PA, United States Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Customer Service Specialist- Mt. Joy Family Medicine (Full Time/Day & Evening Shift) Penn MedicineCustomer Service Specialist- Mt. Joy Family Medicine (Full Time/Day & Evening Shift)PASummary: Position Summary: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
NewCustomer Service Specialist- Norlanco Family Medicine (Full Time/Day & Evening Shift) Penn MedicineCustomer Service Specialist- Norlanco Family Medicine (Full Time/Day & Evening Shift)Elizabethtown, PASummary: Position Summary: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
NewCustomer Service Specialist- Susquehanna Family Medicine (Full Time/Day & Evening Shift) Penn MedicineCustomer Service Specialist- Susquehanna Family Medicine (Full Time/Day & Evening Shift)Marietta, PASummary: Position Summary: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Phlebotomy and Customer Service Specialist Float (Part Time/Day-Mid Shift) Penn MedicinePhlebotomy and Customer Service Specialist Float (Part Time/Day-Mid Shift)Manheim, PADocuments all stages of specimen collection in required computer systems including investigating and processing orders, “receiving” specimens, canceling tests, running collection lists and producing and using reconciliation reports. CPR Certification - American Heart Association AHA Basic Life Support, formerly Healthcare Provider AHA Heart Saver courses for CPR are not accepted required within 30 days of hire.
NewCustomer Service Specialist- Quentin Family Medicine (Part Time/Day & Evening Shift) Penn MedicineCustomer Service Specialist- Quentin Family Medicine (Part Time/Day & Evening Shift)Lebanon, PASummary: Position Summary: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Customer Service Specialist- Quentin Family Medicine (Full Time/Day & Evening Shift) Penn MedicineCustomer Service Specialist- Quentin Family Medicine (Full Time/Day & Evening Shift)Lebanon, PASummary: Position Summary: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Customer Service Associate II Dollar Tree IncCustomer Service Associate IIEnola, PAAssisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
customer service associate ii-10 Dollar Tree Inccustomer service associate ii-10Lemoyne, PAAssisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Customer Service Associate I Dollar Tree IncCustomer Service Associate IMechanicsburg, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate Dollar Tree IncCustomer Service AssociateRed Lion, PAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
NewBilingual Customer Service Representative - Remote GC Services LPBilingual Customer Service Representative - RemoteHarrisburg, PARemotePossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone. In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Customer Service Representative Regency Management Services LLCCustomer Service RepresentativeHarrisburg, PAWe're looking for Retail Office Associates who are not only computer-savvy and great at multitasking, but also possess strong interpersonal skills and a true team spirit. About Us: Ashley Furniture Store is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service.
NewManager of Customer Service Veolia North AmericaManager of Customer ServiceHarrisburg, PAIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Team Lead Customer Service - Full Time BPS Direct LLCTeam Lead Customer Service - Full TimeHarrisburg, PAPOSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorYork, PAPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
NewManager of Customer Service Sarpi ThinktechManager of Customer ServiceHarrisburg, PAIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Customer Service Representative - Remote GC Services LPCustomer Service Representative - RemoteHarrisburg, PARemoteResponsibilities: Respond to incoming customer calls regarding their electric and gas services. Educate customers on billing details including explaining charges, payment options, and available assistance programs. In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Customer Service Associate Walgreen CoCustomer Service AssociatePA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewPharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociatePA$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryYork, PA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Medical Equipment Driver & Customer Service Rotech Healthcare Inc.Medical Equipment Driver & Customer ServiceMECHANICSBURG, PennsylvaniaWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork .
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerYork, PATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Team Leader Royal FarmsTeam LeaderEast Hempfield Twp, Pennsylvania$15.50–$22 / hourFull timeThe Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
Crew Leader (Crew Foreperson) Lewis Tree Service IncCrew Leader (Crew Foreperson)York, PASus funciones como jefe de cuadrilla Como jefe de cuadrilla en Lewis Services, supervisará y administrará cuadrillas que gestionan la vegetación de las empresas de servicios públicos, garantizará operaciones eficientes de poda de árboles y limpieza de cables para las empresas de servicios públicos y otros clientes. Supervisar las operaciones diarias del equipo de árboles y garantizar prácticas laborales seguras y eficientes, que incluyen la capacitación, la incorporación, el entrenamiento, la disciplina y garantizar un desempeño laboral eficiente y de alta calidad.
Join Peraton Senior IT Leaders for Mission Critical Infrastructure Project Peraton IncJoin Peraton Senior IT Leaders for Mission Critical Infrastructure ProjectAnnville, PA$135,000–$216,000 / yearTransition Project Executive Overview:Leads transition efforts from incumbent providers, ensuring seamless service delivery and successful program startup. Roles and Responsibilities: Program Manager (Senior Leadership) Overview:Serves as the executive leader with full accountability for customer mission success, account growth, and overall program performance.
Sales Leader Phoenix Retail LLCSales LeaderHershey, PACustomers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say ''Associate Relations'' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Leader in Training Green Thumb Industries IncLeader in TrainingCarlisle, PAIn partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members. As part of the leadership team, you have a key role in actively supervising the dispensary's daily operations, communicating priorities to team members, and optimizing the customer journey.
FT Night Crew Leader - 6006 The GIANT Company LLCFT Night Crew Leader - 6006Harrisburg, PAResponsibilities: • Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service • Manage store operations, including inventory management, visual merchandising, and loss prevention • Develop and implement sales strategies to drive business growth and increase customer loyalty • Collaborate with district managers and other support teams to achieve company goals and objectives. Category Area of Expertise Retail Store Positions Job Requisition 471833 Address USA-PA-Harrisburg-136 Kline Village Store Code GC - Store Mgrs 2600673.
Chief CRNA, UPMC Leader Surgery Center University of Pittsburgh Medical CenterChief CRNA, UPMC Leader Surgery CenterYork, PACurrent licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC agreement, a multistate license issued by a participating NLC state. Demonstrating flexibility in meeting the unit's needs, the Chief CRNA assumes responsibilities for operational and personnel activities of the unit that relate to quality, cost, and outcomes of patient care.
Premier Account Leader Broadridge Financial Solutions IncPremier Account LeaderHarrisburg, PA$250,000–$280,000 / yearBachelor's degree required, Master's Degree preferred • 10+ years of experience in Capital Markets, Asset Management and Custody/Securities Services • Solid understanding of Middle Office, Post Trade Processing platforms, and Investor Communications • Consistent track record of results against quotas • Ability to effectively navigate and maintain relationships at senior levels within complex organizations • Outstanding communication, facilitation, and problem-solving skills • Highly effective negotiation skills • The ability to work in a fast-paced, high pressure environment • Ability to travel (up to 40%) • Able to communicate effectively across many different cultures; sensitive to cultural differences in ways of doing business • Preferred Skills: • Experienced ability to communicate effectively with internal and external senior management • Excellent relationship building skills • Able to build and exceed highly visible goals • Self-motivated • Strong leadership, mentor and collaboration skills • Ability to take a consultative sales approach to problem solving with prospective clients • Excellent presentation, written and oral communication skills • Ability to develop senior level relationships internally and externally • Strong analytical and organizational skills • Salary range $250,000.00- $280,000.00. We need someone to build new value for the client and Broadridge, understanding strategic opportunities and direction of account, establishes account-based goals around sales, retention and renewals, proactively engages accounts, conducts regularly scheduled core team meetings and acts as the primary point person for senior leadership/partners.
NewCI Lean Leader (m/f/d) TE Connectivity plcCI Lean Leader (m/f/d)Harrisburg, PARemoteDrive continuous upskilling of the Processes & Excellence team, emphasize talent development, assess talents from line functions for potential career paths into TEOA and program management roles. Proven experience in a large, matrixed, global organization, with a demonstrated track record of successfully managing complex projects and deliver results.