NewCustomer Service Manager THE RITESCREEN COMPANY LLCCustomer Service ManagerExport, PAIn this leadership role, you'll oversee a high-performing customer service team while partnering across Sales, Operations, Shipping, Finance, and other departments to ensure every customer interaction reflects our commitment to quality and service. We value collaboration, innovation, accountability, and continuous improvement—and we're committed to helping our employees grow professionally while making meaningful contributions every day.
NewCustomer Service Representative THE RITESCREEN COMPANY LLCCustomer Service RepresentativeExport, PA$22–$26 / hourYour day might include: Managing complex customer orders and inquiries with accuracy and professionalism Serving as the go-to point of contact for key accounts and high-touch clients Using data and reports to uncover trends, forecast needs, and recommend improvements Supporting leadership with customer and sales analytics that drive smart decision-making Coordinating projects across multiple departments to ensure seamless execution Mentoring team members and promoting best practices in customer engagement Applying sound judgment to pricing adjustments, incentive offers, and escalated issues What You Bring 3–5 years of customer service experience, ideally in a B2B or manufacturing environment Proven ability to balance client satisfaction with business goals Strong Excel, CRM, and ERP system skills — you know your way around data and reporting Excellent communication and problem-solving abilities Confidence in managing escalated issues with professionalism and tact Comfort collaborating across departments to deliver exceptional results A continuous improvement mindset and commitment to excellence Why You’ll Love Working Here At RiteScreen, you’ll be part of a collaborative, growth-minded company that values innovation and customer partnership. This is not your typical CSR role — this position supports some of our largest and most strategic clients and plays a key role in driving data-driven decisions, cross-functional collaboration, and continuous improvement initiatives.
NewFreelance Analyst - Customer Insights and Strategy System OneFreelance Analyst - Customer Insights and StrategyPittsburgh, PA$30–$35 / hourOverview: The Freelance Analyst, Customer Insights & Strategy, supports data-driven decision-making by delivering customer-focused insights that inform product, marketing, and strategic initiatives. Design and execute custom surveys to inform product, marketing, and strategic decisions, including questionnaire development, programming, analysis, visualization, and storytelling.
Customer Service Team Leader (UPMC Presbyterian Parking Department University of Pittsburgh Medical CenterCustomer Service Team Leader (UPMC Presbyterian Parking DepartmentPittsburgh, PAPurpose: Under direct supervision, provide personal customer service to all UPMC Presbyterian Shadyside patrons in a manner consistent with the hospital's policy of service excellence and the Pennsylvania Motor Vehicle Code. Upon departure, ensure timely return of vehicle, verify the ticket stub and number, open door(s, and assist patrons into the vehicle if necessary.
Project Director - DE Highway Client Service Leader HNTB CorpProject Director - DE Highway Client Service LeaderPittsburgh, PAPartners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTBs Sophisticated Sales Approach (SSA). What Youll Need: • Bachelor's degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects • DelDOT Experience • Master's degree • 20 years relevant experience • Professional Engineer (PE) certification • Project Management Professional (PMP).
NewTeam Leader, Food Services University of Pittsburgh Medical CenterTeam Leader, Food ServicesPittsburgh, PALicensure, Certifications, and Clearances: Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire. Purpose: Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
Restoration Services Team Leader ServiceMaster Restore of Greater PittsburghRestoration Services Team LeaderPittsburgh, PAThrough our 4 service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire and smoke restoration to a wide variety of clients local and regional, we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events. We are a family-like business that focuses on the outstanding customer experience that our customers enjoy, delivery of the required performance our insurance partners require as well as enhancing the lives of our employees and service partners.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part TimeWexford, PA$17–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full TimePittsburgh, PA$17–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Sales Support Customer Service Representative Vitro SAB de CVSales Support Customer Service RepresentativePAMaintain ongoing relationships with key customers in both the East and West regions via phone and email, assuring thorough and accurate order processing, suggesting alternative products and services if needed, and providing support in the resolution of customer complaints and issues. The Sales Support Representative is accountable to provide an exceptional level of customer service to assigned customer accounts (domestic and/or export) while working closely with sales to ensure that sales and profitability objectives are met.
Senior Product Owner - Customer Service Highmark IncSenior Product Owner - Customer ServicePittsburgh, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy. Empower team to manage their work by setting clear priorities and scope from the team backlog, Accountable for technology product value; comprehends and consults with business regarding their value realization.
Head of Material Logistics Management - Mobility Customer Services Siemens AGHead of Material Logistics Management - Mobility Customer ServicesPittsburgh, PA$157,182–$203,388 / yearHead of Material Logistics Management - Mobility Customer Services Job ID: 499736 Posted since: 20-Mar-2026 Organization: Mobility Field of work: SCM-Procurement, Supply Chain Logistics Company: Siemens Mobility Inc Experience level: Mid-level Professional Job type: Full-time Work mode: Hybrid, Remote, Office Employment type: Permanent Locations: - Chicago, United States of America - Lexington, United States of America - New Castle, United States of America - Orlando, United States of America - Philadelphia, United States of America - Pittsburgh, United States of America - West Palm Beach, United States of America Pioneering in America from the first mile to the last. Position Overview The Head of Materials Logistics Management is a senior leadership role within the Supply Chain Management organization of Siemens Mobility Customer Services and is accountable for the enterprise‑wide materials and logistics strategy and performance across all current and future projects and sites.
Customer Service Administrator (Pittsburgh) StandardAero IncCustomer Service Administrator (Pittsburgh)Pittsburgh, PAWhat you'll do: Under the direction of the turbine center supervisor/manager, is expected to: Administratively assist with the documentation required to manage client engines/components through company maintenance/repair processes at the turbine repair facility by providing compilations and distribution of cost estimates, helping expedite customer, shop and engineering communication; and, tracking engine/component movements. As a Customer Service Administrator, you'll have the responsibility of performing administrative staff support and customer service activities for customers regarding gas turbine powered aircraft engines/components located at a Regional Turbine Center facility.
Customer Service Representative - State Farm Agent Team Member Brandy Farrow - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAllison Park, PAAs a Customer Service Representative - State Farm Agent Team Member with Brandy Farrow - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. For our team, we offer professional and personal development opportunities, coaching and mentorship, team-building events, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance.
Packaged Gases Customer Service Representative - UNIONTOWN Matheson Tri-Gas IncPackaged Gases Customer Service Representative - UNIONTOWNUniontown, PAPlace outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction needs. Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote follow up.
Yard Associate - Customer Service (FULL TIME) Lezzer Holdings, Inc.Yard Associate - Customer Service (FULL TIME)PASummary: Performs general lumber yard duties such as delivery order preparation and loading, unloading, verification and storage or received merchandise, customer loading, delivery assistance, and general housekeeping duties. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction.
Customer Service Representative PetSuitesCustomer Service RepresentativeCranberry Twp, PA$13.50–$13.50PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Customer Service Representative IBEX Holdings LtdCustomer Service RepresentativePittsburgh, PAYou''ll handle incoming calls with a calm, confident approach-solving problems, answering questions, and turning rough rides into smooth experiences. Whether you''re helping someone find their driver or resolving a payment issue, you'll be making a real impact every day.
NewPatient Access Customer Service Representative R1 RCM IncPatient Access Customer Service RepresentativeJohnstown, PA$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative Laurel Linen Service, Inc.Customer Service RepresentativePittsburgh, PAFull timeAs a Customer Service Representative, you'll play a key role in providing exceptional service to our customers and supporting the overall operations of our growing business. As a leader in linen rental and commercial laundry services, we are committed to reducing our environmental footprint while helping our clients achieve their goals.
WFH Entry-Level Customer Service Representative - Globe Life AIL Lisa RusselWFH Entry-Level Customer Service Representative - Globe Life AILPittsburgh, PennsylvaniaEngage Virtually with Clients: Meet with clients via Zoom to understand their financial goals and provide personalized solutions. Our company provides industry-leading financial services, helping families across the nation secure their financial well-being.
WFH Entry-Level Customer Service Representative Globe Life AIL - Lisa RusselWFH Entry-Level Customer Service RepresentativePittsburgh, PAFull timeEngage Virtually with Clients: Meet with clients via Zoom to understand their financial goals and provide personalized solutions. Our company provides industry-leading financial services, helping families across the nation secure their financial well-being.
Retail Customer Service Lead PetSmart LLCRetail Customer Service LeadCranberry Township, PAPetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorPittsburgh, PAPrepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience • Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy.
Customer Service Representative ibexCustomer Service RepresentativePittsburgh, PennsylvaniaYou'll handle incoming calls with a calm, confident approach—solving problems, answering questions, and turning rough rides into smooth experiences. Whether you're helping someone find their driver or resolving a payment issue, you’ll be making a real impact every day.
Customer Service Associate Dollar Tree IncCustomer Service AssociatePAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate II Dollar Tree IncCustomer Service Associate IICranberry Township, PAAssisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Customer Service Associate I Dollar Tree IncCustomer Service Associate IPAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate Walgreen CoCustomer Service AssociatePA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociatePA$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryUniontown, PA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Representative Matthews International CorpCustomer Service RepresentativePittsburgh, PACustomer Service Account Manager-the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency. Globally headquartered in Pittsburgh, Pennsylvania, Matthews International is home to a global network of employees operating in two distinct industries-Memorialization and Industrial Technologies.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerPittsburgh, PATransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Full Time Floor Leader - South Hills Village Lush Retail LtdFull Time Floor Leader - South Hills VillagePittsburgh, PABuilding the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.
NewShift Leader Jersey Mike's Franchise Systems IncShift LeaderJohnstown, PA$17–$18 / hourJersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door.
Team Leader - Clean Express Auto Wash Express Wash ConceptsTeam Leader - Clean Express Auto WashEast McKeesport, PennsylvaniaAt Clean Express Auto Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond.
Sales Leader II - PNC Wealth Management PNC BankSales Leader II - PNC Wealth ManagementPittsburgh, PennsylvaniaIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Group Leader - 3D Printing/Additive Production Matthews International CorpGroup Leader - 3D Printing/Additive ProductionPittsburgh, PAThe Group Leader - 3D Printing/Additive Production is responsible for the efficient day-to-day running of production operations and ensuring timely production of quality products for the 3D printing department. Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
IT Asset Management Practice Leader First National Bank Of PennsylvaniaIT Asset Management Practice LeaderPittsburgh, PennsylvaniaDevelop and regularly produce score carding reports for review by executive leadership, including KPIs, KRIs, and ongoing risk assessments of inventoried asset classes, including the tracking of End-of-Life/End-of-Support assets. This is a hands-on leadership role that requires a deep understanding of ITAM principles and managing IT assets from procurement to disposal, as well as the ability to effectively communicate with stakeholders at all levels of the organization.
Sales Leader Phoenix Retail LLCSales LeaderPittsburgh, PACustomers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say ''Associate Relations'' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Leader in Training Green Thumb Industries IncLeader in TrainingMonroeville, PAIn partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members. As part of the leadership team, you have a key role in actively supervising the dispensarys daily operations, communicating priorities to team members, and optimizing the customer journey.
Full Time Floor Leader - South Hills Village Lush Handmade Cosmetics LtdFull Time Floor Leader - South Hills VillagePittsburgh, PABuilding the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day.
Power and Energy Group Leader ECS LtdPower and Energy Group LeaderPittsburgh, PennsylvaniaECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). What You'll Do: The Power & Energy Group Leader is responsible for leading and growing our power and energy service lines, including strategic planning, technical delivery, and operational performance.
OPX Strategic Planning & SIOP Leader Westinghouse Electric Co LLCOPX Strategic Planning & SIOP LeaderCranberry Township, PA$144,000–$180,000 / yearAbout the role: As the OPX Strategic Planning and SIOP Leader, you will be responsible for establishing, governing, and maturing Westinghouses enterprise Sales, Inventory, and Operations Planning (SIOP) capability across both resource-based and manufacturing-based planning processes. You will act as a central enterprise integrator and will ensure alignment of demand with capacity, capabilities, and critical constraints to support proactive risk management and informed executive decision-making.
Shift Leader Insomnia Cookies LLCShift LeaderPittsburgh, PADESIRED SKILLS AND EXPERIENCE • At least 1 year of working experience in a customer service-focused role • Point of Sale systems experience • Outstanding communication, time management, and people skills • Outgoing, friendly, patient demeanor • Detail-focused and results-oriented • Ability to lead-by-example and motivate others • Ability to lift up to 40 lbs. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store.
Shift Leader Planet FitnessShift LeaderGreensburg, PennsylvaniaFull timeTeam members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
NewProject Quality Leader Alstom SAProject Quality LeaderWest Mifflin, PAFrom high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. In your role, you will be responsible for supporting the project team in our efforts to ensure the project safety and drive quality assurance by coordinating all quality and safety activities throughout the project.
Senior Continuous Improvement Leader Ebara Elliott EnergySenior Continuous Improvement LeaderJeannette, PennsylvaniaServe as a senior subject-matter expert and change agent, leading complex, cross-site programs and advising leaders on process excellence strategy for manufacturing and/or service operations. NOTE: Resumes submitted to any Ebara Elliott Energy employee without a current, signed and valid contract in place with the Ebara Elliott Energy recruiting team will become the property of Ebara Elliott Energy and no search fees will be paid.
V&V Engineering Team Leader MSA Safety IncV&V Engineering Team LeaderCranberry Township, PAWhat you bring Desire for meaningful work, creating excellent products that keep workers safe Ability to balance technical acumen with project management and team leadership Aspiration to be a servant leader, with your mindset one of personal, team and company growth Ability to foster a productive environment through communication, decision making, empathy and empowerment Building trust and fulfilling commitments are key contributors to your success Ability to prioritize and make decisions in the face of ambiguity Being a mentor and a mentee are equally important to you Ability to balance strategic thinking with hands‑on execution Analytical mindset with attention to detail and a system‑level perspective Excellent communication skills, effective in collaborating across disciplines What we offer Opportunity to lead quality efforts on mission‑critical, life-saving products Collaborative, engineering driven culture with a strong focus on quality A role with both technical depth and leadership responsibility Professional growth through mentoring, leadership development, and cross team engagement Empowerment to innovate, and be creative in meeting our goals efficiently Flexible environment with stability, providing challenging, innovative work while maintaining work/life balance Responsibilities Lead a small team of cross functional technical staff within the Verification and Validation organization Coach and mentor team members, providing technical guidance, process direction, and performance feedback Actively support associates' development Empower the team, remove obstacles, and ensure deliverables are met on time and to quality expectations Maintain visibility into the state of all supported projects, providing transparent communication to stakeholders Collaborate closely with developers, product managers, and engineering leaders to clarify requirements, identify risks, and report quality metrics Develop, review, and maintain test strategies and test plans for system‑level and component‑level coverage Coordinate quality activities across multiple development teams and technical domains Support improvements in test automation, tools, and development processes Leverage data and metrics to assess team performance and guide targeted improvements Depending on experience, may develop test automation solutions, software simulators, tools, and prototypes Participate in automated and manual software and product testing and debugging efforts as required Participate in the recruiting process Up to 10% domestic/international travel may be required. This role balances hands‑on technical leadership with people management, driving quality strategy, test automation, and process excellence across the development lifecycle.
Client Strategy & Delivery Leader | Retail & Commerce Media Accenture PlcClient Strategy & Delivery Leader | Retail & Commerce MediaPittsburgh, PAYou understand how RMNs are built, monetized, and scaled - and you can translate that expertise into compelling points of view that open doors with prospective retailer, commerce and brand clients. Rooted in strategy, powered by tech, enhanced with AI, and elevated by creativity, our Design & Digital Products, Marketing, Commerce, and Service practices deliver superb craftmanship at scale.