NewCustomer Service Representative and Sports Fanatic Supporting ESPN TTECCustomer Service Representative and Sports Fanatic Supporting ESPNLa Salle, COSince 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day.
Sales And Service Leader - Full Time SephoraSales And Service Leader - Full TimeFort Collins, COJob ID: 291474Store Name/Number: CO-Fort Collins (0492)Address:2720 Council Tree Ave, Fort Collins, CO 80525, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Full TimePosition Type: Regular. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Sales and Service Leader - Full Time (Fort Collins, CO, US, 80525) SephoraSales and Service Leader - Full Time (Fort Collins, CO, US, 80525)Fort Collins, CO$24–$27.50 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Service Leader Chipotle Mexican Grill IncService LeaderFort Collins, CO$18–$20.03 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Service Team Leader Tokyo JoesService Team LeaderGreeley, COMaintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward.
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeFort Collins, CO$24–$27.50 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Danaher Business System Leader - Global Service Danaher CorpDanaher Business System Leader - Global ServiceLoveland, CO$135,000–$155,000 / yearThis role is a partner to the Global Service Vice President and must advocate, uphold, and innovate Beckman Coulter Life Sciences DBS capabilities at all levels and sub-functions within the Service organization, inclusive of the functional leadership partner(s). At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
Residential Customer Service / First Impression ALLO CommunicationsResidential Customer Service / First ImpressionEaton, ColoradoRESPONSIBILITIES: Process incoming orders for new installation, including provisioning service, scheduling with the customer, and completing the billing for services rendered. . We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
Customer Service Engineer, Diagnostics - Fort Collins, CO / Cheyenne, WY Varian Medical Systems IncCustomer Service Engineer, Diagnostics - Fort Collins, CO / Cheyenne, WYFort Collins, CO$74,300–$102,168 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Service Pro / Shift Leader Tokyo JoesService Pro / Shift LeaderFort Collins, COMaintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas. We are looking for people with experience in training, can share positive vibes, is a good communicator, and provides top notch service.
Customer Service Engineer, Diagnostics - Fort Collins, CO / Cheyenne, WY Siemens HealthineersCustomer Service Engineer, Diagnostics - Fort Collins, CO / Cheyenne, WYFort Collins, Colorado$74,300–$102,168 / yearExport Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
NewRetail Customer Service EZCORPRetail Customer ServiceLongmont, ColoradoBe part of something bigger — EZCORP operates a diverse family of US brands, including EZPAWN , Value Pawn & Jewelry , Easy Pawn , USA Pawn , maX it Pawn , Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business. Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker) : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more.
Customer Service Associate I Family Dollar Stores Of ColoradoCustomer Service Associate ILongmont, ColoradoResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateLoveland, CO$16.16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate Walgreen CoCustomer Service AssociateLongmont, CO$15.16–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryLongmont, CO$15.16–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate I Dollar Tree StoresCustomer Service Associate ILoveland, ColoradoResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate II Dollar Tree StoresCustomer Service Associate IILongmont, ColoradoAssisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
NewJack in the Box - TEAM LEADER Feast EnterprisesJack in the Box - TEAM LEADERGreeley, COPrepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Guest ServiceEnsures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Shift Leader Dairy QueenShift LeaderLongmont, CO$19.50Understand how to react to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers’ compensation claims. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.
Crew Leader BrightView Landscape Svcs-COCrew LeaderLoveland, ColoradoThis role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Maintenance Team Leader Cardinal Group Holdings LLCMaintenance Team LeaderFort Collins, COIncumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
Restaurant Shift Leader (Berthoud, CO, US, 80513) Love's Travel Stops & Country Stores IncRestaurant Shift Leader (Berthoud, CO, US, 80513)Berthoud, COWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Retail Shift Leader (Berthoud, CO, US, 80513) Love's Travel Stops & Country Stores IncRetail Shift Leader (Berthoud, CO, US, 80513)Berthoud, COWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City.
Restaurant Shift Leader Love's Travel Stops & Country StoresRestaurant Shift LeaderBerthoud, CO$15.16–$25 / hourWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. + Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Water/Wastewater Engineering Leader - Colorado Olsson AssociatesWater/Wastewater Engineering Leader - ColoradoLoveland, CO$133,000–$198,000 / yearThis includes collaborating with the market, sector, discipline, and geography leads on short and long-term strategic planning, annual business planning, on-going business development and client development, team member recruiting and retention, team member professional development, consistently meeting company high-performance expectations for utilization and financial performance, and overall project production/quality. Primary responsibilities: Provides daily management and leadership for the Colorado Water/Wastewater group while remaining actively engaged in project execution and client delivery.
NOCO Places Trail Conservation Corps Crew Leader - Summer + Fall Larimer CountyNOCO Places Trail Conservation Corps Crew Leader - Summer + FallFort Collins, COGuiding Principles Please choose one of the Larimer County guiding principles listed that you feel most applies to you and this position - Larimer County will add value to the lives of its citizens today and in the future by: Being good stewards of public resources. Crew Leaders work side-by-side with crew members and assistant crew leaders to complete work projects in a variety of weather conditions and terrain, including high altitudes.
Kitchen Leader Chipotle Mexican Grill IncKitchen LeaderFort Collins, CO$16.65–$18.53 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
Technical Leader - Nuclear Steam Turbine Controls Software GE Vernova IncTechnical Leader - Nuclear Steam Turbine Controls SoftwareLongmont, COJob Description Summary Job Description Roles and Responsibilities The controls TLE is an engineering Technical Leader for Services Projects with overall responsibility for technical scope execution, design and implementation into production of controls system projects, covering nuclear steam and fossil steam turbine types. When assigned to a project, the TLE will be responsible for technical risk identification and mitigation across complete controls scope.
Shift Leader Potbelly CorporationShift LeaderFort Collins, CO$19.25–$19.75 / hourThey will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States.
Maintenance Team Leader Cardinal Group Management&Advisory LLCMaintenance Team LeaderFort Collins, COPart timeIncumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
Grocery Associate Team Leader (Assistant Department Manager) Whole Foods Market IncGrocery Associate Team Leader (Assistant Department Manager)Fort Collins, CO$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
PRODUCE/DEPT LEADER King SoopersPRODUCE/DEPT LEADERLongmont, COFull timeProvide adequate knowledge and training of price marking, ensuring the proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized. Position requires a person who is adept at communication with employees, customers, and supervision, and is constantly alert, because of constantly changing priorities and demands, must be able to react quickly.
NewRecreation Event Leader - Part-Time City of LovelandRecreation Event Leader - Part-TimeLoveland, CO$15.76–$21.27 / hourIn 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains.
NewTechnical Leader - Nuclear Steam Turbine Controls Software GE VernovaTechnical Leader - Nuclear Steam Turbine Controls SoftwareLongmont, Colorado$124,500–$207,700 / yearThis position in Services Projects for Gas Power Controls Engineering is responsible to leadership in driving customer order fulfillment excellence, working across a global technology team focused on controls services fulfillment from order inquiry through customer acceptance and commercial operation. The controls TLE is an engineering Technical Leader for Services Projects with overall responsibility for technical scope execution, design and implementation into production of controls system projects, covering nuclear steam and fossil steam turbine types.
NewQuickServ Pizza Shift Leader Blackjack Pizza & SaladsQuickServ Pizza Shift LeaderLongmont, CO$18–$221 to 2 years of supervisory experience within the foodservice/retail/customer service industry, including Profit & Loss responsibility. If you're a little crazy (notice the word "little") and are willing to bring your bright, shiny and quirky personality to the table, fill out the application and send it our way!
NewNuclear Controls Systems Technical Leader GE Vernova IncNuclear Controls Systems Technical LeaderLongmont, CO$113,200–$188,800 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Strategic Technical Advisory: Provide high-level guidance during critical project phases (ITO, EKO, Factory Customer Witness, and Site Commissioning), specifically targeting the resolution of cross-functional design gaps.
MEAT/ASST DEPT LEADER King SoopersMEAT/ASST DEPT LEADERGreeley, COFull timeMinimum - Excellent oral/written communication skills - Current food handlers permit once employed - Ability to handle stressful situations - Knowledge of basic math (counting, addition, subtraction) Desired - High School Diploma or GED - Any meat/retail experience - Any management experience - Second language (speaking, reading and/or writing)- Promote trust and respect among associates, with a positive attitude - Communicate company, department, and job specific information to associates - Establish department performance goals and empower associates to meet or exceed targets through teamwork - Develop adequate scheduling to manage customer volume - Train and develop associates on their job performance and participate in the performance appraisal process - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products - Inform customers of produce specials and offer product samples to help customers discover new items - Review/inspect products for quality and freshness and take appropriate action - Develop and implement a department business plan to achieve desired results - Create and execute sales promotions in partnership with store management - Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department - Prepare and submit seasonal critiques for the sales and merchandising supervisor - Implement the period promotional plan for the department - Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports - Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs - Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO) - Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained - Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents - Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud - Adhere to all local, state and federal laws, and company guidelines - Must be able to perform the essential job functions of this position with or without reasonable accommodation Establish and maintain a safe, clean environment that encourages our customers to return.
DELI/ASST DEPT LEADER King SoopersDELI/ASST DEPT LEADERFort Collins, COFull timeReinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.
Fitness Sales Leader BODY20 Fort CollinsFitness Sales LeaderFort Collins, ColoradoBy combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body’s muscles the way your brain does BODY20 ® helps every body workout to 100%. About Us BODY20 is a one-of-a-kind, technology-assisted training program that helps people maximize their body's natural fitness capacity and muscle activation in less than an hour per week.
Membership Sales Leader BODY20 Fort CollinsMembership Sales LeaderFort Collins, Colorado$18–$25 / hourBy combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body’s muscles — the way your brain does — BODY20 ® helps everybody safely maximize performance. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body’s muscles the way your brain does BODY20 ® helps every body workout to 100%.
Shift Leader Jersey Mike's Franchise Systems IncShift LeaderGreeley, CO$17–$18 / hourWe believe great leaders set the tone for exceptional customer experiences, and our Shift Leaders play a vital role in helping our restaurants succeed. If you"re a motivated leader who enjoys coaching others, leading by example, and creating an outstanding experience for both customers and team members, we"d love to meet you.
Nuclear Controls Systems Technical Leader GE VernovaNuclear Controls Systems Technical LeaderLongmont, ColoradoGE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Strategic Technical Advisory: Provide high-level guidance during critical project phases (ITO, EKO, Factory Customer Witness, and Site Commissioning), specifically targeting the resolution of cross-functional design gaps.
Team Leader Jack in the Box, Inc.Team LeaderGreeley, COPrepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Crew Leader Wright Tree ServiceCrew LeaderGreeley, ColoradoJob Title: Crew Leader Pay Rate Type: Non-Exempt Creation Date/Revision Date: 04/24/2026 Hourly Wage: $35.42 Job Summary: The Crew Leader provides support and coaching to the crew to achieve production goals. This role identifies safety hazards and ensures compliance along with task allocation and prioritization of work on th...
Kitchen Team Leader: I-25 & Firestone Chick-fil-AKitchen Team Leader: I-25 & FirestoneLongmont, ColoradoIn addition to curating exceptional dining experiences for our valued guests, Chick-fil-A Team Leaders have the opportunity to enhance their professional skills and help develop future leaders in a fun, accepting, and supportive environment. Chick-fil-A is one of the fastest growing Quick-Service Restaurant Brands in the country and has been recognized by Forbes Magazine for Best Customer Service (2025) and America's Dream Employers (2025), among several other categories!
Crew Leader BrightView Holdings IncCrew LeaderLoveland, CO$22–$28 / hourThis role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Crew Leader BrightView LandscapesCrew LeaderLoveland, CO$22–$28 / hourFull timeThis role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Hospitality Team Leader: I-25 & Firestone Chick-fil-AHospitality Team Leader: I-25 & FirestoneLongmont, ColoradoIn addition to curating exceptional dining experiences for our valued guests, Chick-fil-A Team Leaders have the opportunity to enhance their professional skills and help develop future leaders in a fun, accepting, and supportive environment. Chick-fil-A is one of the fastest growing Quick-Service Restaurant Brands in the country and has been recognized by Forbes Magazine for Best Customer Service (2025) and America's Dream Employers (2025), among several other categories!
Assistant Store Leader (Assistant Manager) 7-Eleven IncAssistant Store Leader (Assistant Manager)Greeley, CO$15–$21 / hourWhat you bring: Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees. Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.