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MICRO CENTER is the nation's leading computer and electronics big box retailer, with more than 40,000 technology products and over 45 years of success built on deep expertise, a passion for innovation, and a steadfast commitment to customer service. You will lead the Knowledge Managers (KMs) who run each store's Service department and, through them, the technicians and service associates who deliver for our customers every day.

About Us MICRO CENTER is the nation’s leading computer and electronic device retailer! Our technology super store has an industry-leading 40,000+ selection of premier products and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers &ndash; from casual to tech-savvy &ndash; with highly trained associates who offer technical solutions in an immersive shopping environment. The recipient of many “Best of” and “Reader’s Choice” awards across the country, Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!
 
 <h2 style="text-align:center;">Technically, Your Best Career Move Ever</h2> 
OUR STORES: 
There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics through more than 25 Micro Center stores in 16 states and an e-commerce site. The stores, which span up to 60,000 sq. ft., stock more than 40,000 products, including desktop and notebook computers from major makers (such as Apple, HP) and Micro Electronics' own WinBook and PowerSpec brands. Micro Electronics' computers are built by its International Products Sourcing Group (IPSG), which also supplies discounted computer gear. 
 
Micro Center stores cater to tech enthusiasts with "Build Your Own" departments &ndash; which allow customers to assemble their computers from scratch &ndash; and "Knowledge Bars" up front where customers can speak with technicians. The chain distinguishes itself from its big-box competitors by stocking a wider assortment of products and employing a knowledgeable sales force. 


 
HISTORY SNAPSHOT: 
Founded in 1979 in Columbus, Ohio, Micro Center has been extremely successful and profitable for nearly 40 years in an industry that constantly undergoes rapid change. Micro Center locations exceed computer superstores in floor space, product selection and range of services. Micro Center is the store based on knowledge: a technical retailer designed to satisfy the needs of dedicated computer users. 
 
Our stores are arranged so that both novice and experienced computer customers can find what they need, with the right level of assistance, at a cost competitive with any other option. Micro Center is both big and specialized, which means customers can gravitate to the level of assistance they want. 
 
By pioneering its approach to selling personal computers, Micro Center has achieved strong relationships with product manufacturers and an understanding of what its customers need and want. From its early beginnings, Micro Center has grown to over one billion dollars per year in sales, serving customers from coast to coast. By delivering the best technology products and more of them, along with the long dedication to the computer industry, Micro Center will continue to be the technology customer’s One-Stop Shop. 

 CAREERS AT MICRO CENTER = MEANINGFUL WORK 
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Micro Center's well-traveled promotion paths are examples of how hard work, loyalty, competitive spirit, and unwavering commitment to the customer take you and your career to new places.

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 Associate training: Our associates take over 225,000 courses annually, in addition to monthly vendor onsite training. 
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 Leadership Development Program: Our associates, supervisors and managers are offered the opportunity to further develop their skills and grow their careers through our LDP training courses and mentoring. 
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 Junior Buyer &amp; Corporate Trainee Program: Our associates have the opportunity to bring their talents to Home Office. Once they have been employed for two or more years in our stores, they can apply for the Micro Center Junior Buyer &amp; Corporate Trainee Program. This program shows Micro Center’s commitment to growing talent from within.
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Look at these testimonials from our previous Junior Buyers.
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“To say the Junior Buyer program is thorough is an understatement. I’ve learned so much about the company and how it operates. It has truly been an eye opening experience learning how all the departments of the company work together. Going through the program with other Junior Buyers was a great help too. It allowed us to learn from one another and work together on projects throughout the course of the program. It’s been very challenging, but is by far the best career decision I’ve ever made.” &ndash; D.F
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“The Junior Buyer development program has been an exciting and challenging journey. It has given me the opportunity to see how our company operates at every level and provided me with the insight and tools to be a successful buyer. I’m grateful for the experience and excited to use everything I’ve learned to help our company grow.” &ndash; Z.S.
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BENEFITS &amp; WELLNESS: 
Micro Center offers a balance between personal and professional interests, competitive pay, an employee discount on merchandise, and a high-quality, competitive benefits program that is designed to be flexible in nature and comprehensive in scope. All associates who work on a full-time basis (at least 30 hours per week) are eligible to participate in our cafeteria benefits plan on the first of the month following 60 days of active service. Flexible schedules and tuition reimbursement are great benefits for our student or part-time workers as well! Micro Center is committed to supporting health and wellness goals for our associates by providing resources such as a monthly wellness newsletter, discounted gym memberships, wellness contests and challenges, exercise equipment for personal use, and much more!
 OUR LEADERS: 
Richard Mershad, President/ CEO 
 
John Noble, Chief Financial Officer 
 
Warren Beneson, Chief Merchandising Officer 
 
Peggy Wolfe, Chief Operating Officer 
 
Together, these senior executives comprise over 100 years of combined retail experience.

Micro Center

Service District Manager

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Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. ·Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.

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Customer Focused: Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

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Minimum - Ability to handle stressful situations - Knowledge of basic math (counting, addition, and subtraction) - Effective communication skills Desired - High School Diploma or GED - Any management/Drug-GM/retail experience - Second language (speaking, reading and/or writing)- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates - Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers - Develop adequate scheduling to manage customer volume during hours of operation - Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals - Adhere to all local, state and federal laws, and company guidelines - Create an environment that enables customers to feel welcome and appreciated by answering customer questions - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products - Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials - Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department - Understand the store's layout and be able to locate products; create and execute sales promotions - Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug/GM - Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads - Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports - Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory - Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs - Train department associates on inventory/stocking and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process - Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair - Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management - Must be able to perform the essential job functions of this position with or without reasonable accommodation From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.

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