NewApplied Early Career Program - Field Service Engineer APPLIED MATERIALSApplied Early Career Program - Field Service EngineerDallas, TX$27–$37.40 / hourSalary: $27.00 - $37.40Location: Austin,TX, Boise,ID, Chandler,AZ, Dallas-Richardson,TX, Hillsboro,OR, Phoenix,AZYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.
Automotive Service Technician Hendrick Automotive Group CorporateAutomotive Service TechnicianFrisco, TexasFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)McKinney, TX$19.05–$33.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
NewCustomer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)Colleyville, TX$22.40–$40.40 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
Global Commercial & Customer Experience Capability & Enablement Leader Celanese CorpGlobal Commercial & Customer Experience Capability & Enablement LeaderIrving, TXThe Global Commercial & Customer Experience Capability & Enablement Leader is responsible for measurable improvement in commercial performance and customer experience across Sales, Application Development and customer-facing operational functions, including Customer Service, Logistics, Order Management, and Import/Export. This role sits at the intersection of business performance and operational execution, focusing on how commercial and customer-facing teams perform across the end-to-end customer value chain.
Customer Success Leader Safran SACustomer Success LeaderGrand Prairie, TXCompany : Safran Electronics & Defense, Avionics USA Job field : Customer services and support Location : Grand Prairie , Texas , United States Contract type : Permanent Contract duration : Full-time Required degree : Associate Degree Required experience : More than 3 years Professional status : Professional, Engineer & Manager Salary range : Based on Market Rate ITAR : ITAR Controlled position. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Customer Account Leader (Piece Parts) StandardAero IncCustomer Account Leader (Piece Parts)TXAs a Customer Account Leader (Piece Parts), you will act as a liaison between operations, engineering, materials, sales, and the customer for product transactions in support of all types of customers (transactional, contractual, PBTH, field service, etc.). Receives, processes, and verifies engine/component/module/accessory induction information and/or customer orders for purchases using company systems and customer purchase orders to verify the accuracy of information/orders.
CUSTOMER SVC/DEPT LEADER The Kroger CoCUSTOMER SVC/DEPT LEADERMcKinney, TXFrom one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
CUSTOMER SVC/ DEPT LEADER The Kroger CoCUSTOMER SVC/ DEPT LEADERTXFrom one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
CUSTOMER SVC/ASST DEPT LEADER KrogerCUSTOMER SVC/ASST DEPT LEADERLittle Elm, TXFrom one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Customer Lending Collections Team Leader (Auto/Solar) Fifth Third BancorpCustomer Lending Collections Team Leader (Auto/Solar)Dallas, TXSUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid, and constructive feedback; developing all employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Supervises a team who provides solutions and documents Mid-Stage, Late Stage and High-Risk delinquent accounts in accordance with departmental, investor, and legal guidelines, ensuring attainment of company commitments.
Customer Success Technical Leader (TAM : Splunk Core Platform, DoD/INTEL) Cisco Systems IncCustomer Success Technical Leader (TAM : Splunk Core Platform, DoD/INTEL)TX$171,900–$223,400 / yearProblem/Need Identification - Demonstrates a deep comprehension of Area management, account team and/or customer's business strategy, business objectives & challenges, success criteria/how customer measures success, and training needs. As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team.
Patient Food Services - Team Leader Children's Medical CenterPatient Food Services - Team LeaderDallas, TXSummary: In Food Services, the Team Leader will be primarily responsible for one area, such as Production, Retail, Patient Services or general operations, but is required to be knowledgeable and supporting in all areas. The Team Leader needs to be knowledgeable in various diets and ordering system in order to troubleshoot or improve services provided and effectiveness in service recovery.
Team Leader - Patient Food Services Children's Medical CenterTeam Leader - Patient Food ServicesDallas, TXSummary: In Food Services, the Team Leader will be primarily responsible for one area, such as Production, Retail, Patient Services or general operations, but is required to be knowledgeable and supporting in all areas. The Team Leader needs to be knowledgeable in various diets and ordering system in order to troubleshoot or improve services provided and effectiveness in service recovery.
Quality and Service Solutions Leader GraybarQuality and Service Solutions LeaderDallas, TexasAs the Quality and Service Solutions Leader you will define, develop, and implement strategic plans that focus on removing supply chain inefficiencies through continuous improvement processes, innovation, and application of new and existing supply chain solutions. Participate in joint sales calls with key and strategic customers promoting the Company’s service solutions support through the building lifecycle including building, maintaining and renovating.
Guest Services Leader Pilot Travel Centers LLCGuest Services LeaderFort Worth, TX$14.20–$21.10 / hourPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins.
Sales and Service Leader - Full Time (Irving, TX, US, 75063) SephoraSales and Service Leader - Full Time (Irving, TX, US, 75063)Irving, TX$2,600–$3,000 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
NewSales and Service Leader - Full Time sephoraSales and Service Leader - Full TimeIrving, TX$2,600–$3,000 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals . You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Sales and Service Leader - Full Time (Frisco, TX, US, 75034) SephoraSales and Service Leader - Full Time (Frisco, TX, US, 75034)Frisco, TX$2,600–$3,000 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
TXDOT Client Service Leader GFT Infrastructure IncTXDOT Client Service LeaderDallas, TX$225,000–$275,000 / yearWhether working on highways and bridges or traffic engineering, our team excels in resilient, sustainable design and construction, delivering innovative solutions that address the complexities of modern, multimodal roadway systems and ensure safe, efficient, and reliable travel for all. The CSL will be a growth minded leader who can work collaboratively with other senior leaders in Transportation and other divisions, and mentor staff to drive strategic planning, business development, opportunity identification, proposal and interview presentation creation, project delivery and relationship building.
Senior Project Leader - Advisory Services - 26148D Enverus Holdings, Inc.Senior Project Leader - Advisory Services - 26148DDallas, TX$120,000–$140,000 / yearExamples of the technical projects you could undertake include upstream conventional and unconventional asset analysis, regional commodity market outlooks, basin studies and benchmarking analysis, public or private A&D/M&A deal process engagement, multivariate data science analysis, energy transition insights, and spend analytics and cost efficiency optimization. Leading the analysis of large data sets to identify trends, characterize opportunities, value assets, and generate opinions on market activity using established industry workflows or internal workflows built in Enverus Prism.
National Sales Leader, Government Advisory Services (State, Local, Education) TAG EisnerAmper, LLC (Inactive)National Sales Leader, Government Advisory Services (State, Local, Education)Dallas, TX$120,000–$250,000 / yearAbout our Government Sector Services Team:EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, tribal, local and county governmental entities, municipalities, public retirement systems, healthcare systems, non-profits, school boards and districts and more. The ideal candidate will possess extensive industry expertise, a robust network within the State, Local and Education (SLED) ecosystem, and a proven history of success in business development and managing client relationships all with a deep respect for the public mission and a demonstrated passion for improving government outcomes through innovative services.
Finance as a Service (FaaS) Practice Leader RSM US LLPFinance as a Service (FaaS) Practice LeaderTXThe leader will ensure delivery of scalable, high-quality services and a growth mindset across FaaS putting forward competitive pricing and positioning in a rapidly evolving marketplace. Proven skills to motivate service delivery team to expand services, business developers to mine and deliver on strategic new clients and colleagues to understand and refer prospects.
Manager - Service Management (Change Management Leader) Citizens Financial Group IncManager - Service Management (Change Management Leader)TX$150,000–$190,000 / yearDesired Competencies • Strategic thinker able to align Change Management to enterprise stability and transformation goals • Experience with Lean, Six Sigma, or other process improvement methodologies • Strong relationship building, negotiation, and conflict resolution skills • Ability to operate effectively in fast paced, highly regulated environments • Customer focused mindset with a commitment to delivering reliable, high quality IT services. ServiceNow Change Management Administration • Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations • Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation • Ensure ServiceNow is consistently used as the system of record for all change activity and approvals.
Maintenance Crew Leader II- Meter Services CITY OF CARROLLTONMaintenance Crew Leader II- Meter ServicesCarrollton, TXem> Skilled in prioritizing and assigning work to staff; Skilled in maintaining appropriate levels of inventory; Skilled in monitoring the work of external contractors and vendors; Skilled in writing, reading and comprehending instructions in English; Skilled in performing varied maintenance work in a safe, efficient manner; Skilled in performing manual labor; Skilled in maintaining small to medium sized equipment and trucks; Skilled in completing paperwork and documentation; Skilled in operating computer devices for data entry and other purposes; Skilled in performing semi-skilled maintenance and repair activities; Skilled in operating, maintaining, and repairing a variety of hand and power tools; Skilled in communicating effectively with a variety of individuals. POSITION SPECIFIC JOB FUNCTIONS: Meter Services Serves as a lead and participates in performing a wide variety of activities in support of water meter maintenance activities, which includes: setting up transitions; repairing water and sewer lines; fixing and maintaining fire hydrants; changing out meters; investigating water leaks; testing old water meters and portable fire hydrant meters; and/or, performing other related activities.
Customer Service Manager, Airport Customer Operations - DFW (DFW Airport, TX, US) American Airlines MexicoCustomer Service Manager, Airport Customer Operations - DFW (DFW Airport, TX, US)DFW Airport, TXOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Practice Leader, Residential Land Development Services Kimley-Horn and Associates IncPractice Leader, Residential Land Development ServicesDallas, TXp>Why Kimley-Horn At Kimley-Horn, one of the nations premier planning and design consultants, our professionals are experts in many disciplines yet share one passion: making our clients successful. This position leads business development efforts, manages relationships with key clients, and oversees all project tasks while mentoring the growth of younger staff.
Pool Service Territory Leader Pool ScoutsPool Service Territory LeaderMcKinney, TexasRequirements: - We would prefer someone with at least six months experience in making minor pool repairs, filter cleans, start-ups, etc- Possess a willingness and ability to obtain a Certified Pool Technician or Operator license if you do not currently have one.- Outfitted with the latest gear and backed by the dedication and knowledge of a top-notch staff, our technicians in the field get the job done swiftly, thoroughly and the way you want leaving a sparkling oasis in their wake.
NewService Sales Leader, Ultrasound North America (Remote-National) PhilipsService Sales Leader, Ultrasound North America (Remote-National)Dallas, TXRemote$175,000–$300,000 / yearDrive organizational effectiveness and cross-functional collaboration by establishing KPIs, leading change initiatives, and partnering with Sales, Service, Operations, and Marketing to deliver business results. Own Service Sales performance, including forecasting, pipeline management, and execution of sales plans to meet or exceed revenue, order, and AOP targets across the full portfolio.
Business Banking Credit Services - Credit Policy Strategy Leader U.S. BancorpBusiness Banking Credit Services - Credit Policy Strategy LeaderIrving, TX$149,515–$175,900 / yearThe Senior Business Risk Manager will partner with Senior to Executive Leaders in their assigned Line of Business, Business Risk Consultants, Business Risk Managers and other Senior Business Risk Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
electric-generation-ifs-asset-management-service-offering-leader-1898-co Burns & McDonnellelectric-generation-ifs-asset-management-service-offering-leader-1898-coDallas, TXThe selected candidate will join the Enterprise System & Integration team which is focused on providing grid modernization solution services delivering high value to our clients through a variety of leading technologies and solutions. This role will be highly engaged in driving targeted conversations around industry challenges understanding our customers needs and finding solutions to empower organizations to achieve more efficient operations.
electric-generation-maximo-asset-management-service-offering-leader-1898-co Burns & McDonnellelectric-generation-maximo-asset-management-service-offering-leader-1898-coDallas, TXThe selected candidate will join the Enterprise System & Integration team which is focused on providing grid modernization solution services delivering high value to our clients through a variety of leading technologies and solutions. This role will be highly engaged in driving targeted conversations around industry challenges understanding our customers needs and finding solutions to empower organizations to achieve more efficient operations.
Service Leader Chipotle Mexican Grill IncService LeaderDallas, TXChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
NewSales and Service Leader - Full Time LVMHSales and Service Leader - Full TimeIrving, TX$26–$30 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals . You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Federal Reserve Financial Services Manager, Operations Customer Testing Services The Federal Reserve SystemFederal Reserve Financial Services Manager, Operations Customer Testing ServicesTXFRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.
Director, Transitions - Accounting Process Team Leader - Managed Services Baker Tilly Advisory Group, LPDirector, Transitions - Accounting Process Team Leader - Managed ServicesFrisco, TexasBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. As part of Baker Tilly's Managed Services offering, the Accounting & Finance Services (AFS) Transitions team helps new clients stabilize financial operations, implement cloud accounting systems, and design scalable processes.
Service Leader, Small Business Unit - Commercial Lines Relation Insurance Services, IncService Leader, Small Business Unit - Commercial LinesTX$68,000–$133,000 / yearThe Commercial Lines Service Leader, Small Business Unit oversees the department and serves as the direct liaison to the Commercial Lines - Small Business Unit Leadership team. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Environmental Service Line Leader WSP Global IncEnvironmental Service Line LeaderDallas, TXAny unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. The Service Line Leader will work with a group of 5-7 reporting managers and associated teams, as well as Regional Leadership to ensure a healthy, grow-focused business.
Client Service Leader - Transit & Rail CDM SmithClient Service Leader - Transit & RailDallas, TXThis will include all aspects of transportation transit planning, design, construction management and program management services with technical specialties including: rail planning/design, bus planning/design, environmental engineering, NEPA, station planning/design, and other related services. + Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
Client Service Leader - Transit & Rail CDM Smith IncClient Service Leader - Transit & RailDallas, TXThis will include all aspects of transportation transit planning, design, construction management and program management services with technical specialties including: rail planning/design, bus planning/design, environmental engineering, NEPA, station planning/design, and other related services. Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeIrving, TX$26–$30 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Client Service Leader - Transportation Design CDM SmithClient Service Leader - Transportation DesignDallas, TXAs a member of this team, you would contribute to CDM Smith's mission by: + Developing new business and maintaining high-value relationships with key districts and divisions of TxDOT and other local/regional clients for highway, roadway, and bridge/structural projects where you see opportunity. + Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
Client Service Leader - Transportation Design CDM Smith IncClient Service Leader - Transportation DesignDallas, TXAs a member of this team, you would contribute to CDM Smith's mission by: Developing new business and maintaining high-value relationships with key districts and divisions of TxDOT and other local/regional clients for highway, roadway, and bridge/structural projects where you see opportunity. Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
Transportation Client Service Leader - CE&I CDM Smith IncTransportation Client Service Leader - CE&IDallas, TXDeveloping and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development. As a member of this team, you would contribute to CDM Smith's mission by: Developing new business and maintaining high-value relationships with key districts and divisions of TXDOT, toll authorities such as HCTRA and NTTA, and other local/regional clients where you see opportunity.
Transportation Client Service Leader - CE&I CDM SmithTransportation Client Service Leader - CE&IDallas, TexasDeveloping and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development. As a member of this team, you would contribute to CDM Smith's mission by: Developing new business and maintaining high-value relationships with key districts and divisions of TXDOT, toll authorities such as HCTRA and NTTA, and other local/regional clients where you see opportunity.
Practice Leader, Residential Land Development Services Kimley-HornPractice Leader, Residential Land Development ServicesDallas, TexasThis position leads business development efforts, manages relationships with key clients, and oversees all project tasks while mentoring the growth of younger staff. At Kimley-Horn, one of the nation's premier planning and design consultants, our professionals are experts in many disciplines yet share one passion: making our clients successful.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part TimeTX$15–$24.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
NewCustomer Service Associate TIB-The Independent BankersBank, N.A.Customer Service AssociateFarmers Branch, TXIf this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that will provide inbound/outbound cardholder support and customer service for TIB card issuing programs. Partners with the bank support team to resolve cardholder support inquiries received from partner banks on behalf of their customers.
Customer Service Coordinator (Onsite) CBRE Group IncCustomer Service Coordinator (Onsite)Dallas, TXp>As a CBRE Customer Service Coordinator, you will provide front-line support by responding to facility-related service requests and ensuring timely resolution for internal and external customers. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people.
Customer Service Coordinator Richemont North AmericaCustomer Service CoordinatorFort Worth, TexasAdditionally, the specialist provides essential support for the SAP Gemini CS module, including problem determination, issue resolution, documentation, testing, and knowledge transfer, while actively participating in quality assurance, productivity enhancement, and project management initiatives. This role involves supporting administrative functions across all brands, ensuring outstanding customer experiences through diligent management and adherence to Brand Policies and Repair Leadtime objectives.