Key Responsibilities+ Manage the full lifecycle of customer purchase orders, from entry through invoicing+ Respond to customer inquiries, requests, and complaints in a timely and professional manner+ Analyze customer demand and inventory levels to ensure accurate forecasting and product availability+ Collaborate with customers to gather forecast data and maintain accurate inputs within SAP+ Partner closely with Sales, Demand Planning, and Logistics teams to support customer needs and resolve issues+ Monitor shipments through third-party warehouses, proactively communicating delays or updates to customers+ Maintain and update customer records, ensuring data accuracy and integrity+ Build strong relationships with both customers and internal stakeholders+ Support team collaboration by assisting colleagues and providing backup when neededWork Environment+ Fast-paced, high-volume environment with a strong focus on email communication (limited phone interaction)+ Cross-functional collaboration with internal teams and external partners+ Exposure to supply chain, sales operations, and customer experience functionsRequired Qualifications+ Bachelor's degree (Business, Marketing, Finance, or related field preferred)+ Strong analytical, organizational, and prioritization skills+ Ability to manage multiple tasks and deadlines in a fast-paced environment+ Excellent written and verbal communication skills+ Proficiency in Microsoft Office (Excel, Word, Outlook)+ Self-motivated, detail-oriented, and team-focused mindsetPreferred Qualifications+ 1-2 years of experience in customer service, sales support, supply chain, manufacturing, retail, or hospitality+ Experience working with ERP/CRM systems (SAP, Salesforce preferred)+ Familiarity with demand planning, inventory management, or order processingWhy Join This Opportunity?+ Gain hands-on experience supporting a leading product line (SunTek Performance Films)+ Work cross-functionally with supply chain, sales, and logistics teams+ Opportunity for long-term placement beyond the seasonal assignment based on performanceJob Type & LocationThis is a Contract to Hire position based out of Saint Louis, MO.Pay and BenefitsThe pay range for this position is $22.00 - $22.00/hr. In this role, you will play a key part in delivering an excellent customer experience by managing orders, supporting sales operations, and ensuring smooth coordination across the distribution network.