NewCustomer Service Representative (Hiring Immediately) MCI CareersCustomer Service Representative (Hiring Immediately)Savannah, GA$7.25–$14.10MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Full-Time Customer Service Representative MCI CareersFull-Time Customer Service RepresentativeSavannah, GA$11–$15MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Director, Global Deal Desk JfrogDirector, Global Deal DeskAtlanta, GA$240,000–$275,000 / yearThousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” By integrating AI-driven automation into our global deal desk, you will remove friction from the sales process and empower our teams to deliver "Liquid Software" at record speeds.
Guest Services Representative Hendrick Automotive Group CorporateGuest Services RepresentativeBuford, GeorgiaPart timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
GUEST SERVICES REPRESENTATIVE Hendrick Automotive Group CorporateGUEST SERVICES REPRESENTATIVEBuford, GeorgiaFull timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
IT Service Desk Tier 1 (Helpdesk) Resolution Technologies, Inc.IT Service Desk Tier 1 (Helpdesk)Roswell, GA$48,000–$54,000 / yearFull timeThe Service Engineer (Tier 1) is expected to efficiently assess customer issues, resolve incidents whenever possible, and appropriately escalate more complex technical problems to higher-tier engineers. This role serves as the first point of contact for end users seeking technical assistance and is responsible for troubleshooting common hardware, software, Microsoft 365, and networking issues while delivering an exceptional customer experience.
IT Service Desk Technician nLeagueIT Service Desk TechnicianAtlanta, GA$27–$28 / hourContractorLocation: 60 Executive Park South, NE, Atlanta, GA 30329. IT Service Desk Technician.
Customer Service/Front Desk Roswell VillageCustomer Service/Front DeskRoswell, GeorgiaNot just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim. Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics.
Front Desk / Customer Service Representative - Full Time iFLY CareersFront Desk / Customer Service Representative - Full TimeAtlanta, GeorgiaCSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!â¯. Exercise good judgment while staying focused and attentive throughout the duration of the flight session, while operating the tunnel wind at speeds up to 160 mphâ¯.
Front Desk / Customer Service Representative - Full Time Skygroup Investment LLCFront Desk / Customer Service Representative - Full TimeAtlanta, GA$12 / hourPart timeCSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply! . Exercise good judgment while staying focused and attentive throughout the duration of the flight session, while operating the tunnel wind at speeds up to 160 mph . .
Help Desk / Service Desk Analyst I -4P/663 4P ConsultingHelp Desk / Service Desk Analyst I -4P/663Atlanta, GeorgiaThis role is responsible for diagnosing and resolving hardware and software issues while delivering exceptional customer service. We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical support to internal users.
IT Service Desk Agent Veterans Sourcing GroupIT Service Desk AgentAlpharetta, GACreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
Service Desk Analyst II CortavoService Desk Analyst IIAtlanta, GeorgiaResponsibilities: Assist Cortavo end users with various desktop support related questions, such as setting up Outlook, OneDrive, access via Remote Desktop, printer configurations, internet issues, networking questions, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
DCA IT Service Desk Technician Datum Software, IncDCA IT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
IT Service Desk Analyst Kilpatrick Townsend & Stockton LLPIT Service Desk AnalystAtlanta, GA$25.33–$38.05 / hourHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery to provide technically accurate solutions to service desk customers.
Tier 1 Service Desk Kforce Inc.Tier 1 Service DeskAlpharetta, GA$20–$25This individual will serve as the first point of contact for retail store employees, providing Tier 1 technical support across hardware, software, point-of-sale (POS), and basic network environments. The ideal candidate is a strong troubleshooter who enjoys helping users, thrives in a fast-paced environment, and is eager to learn new technologies and business processes.
Service Desk Coordinator Paul Mitchell SchoolsService Desk CoordinatorRoswell, GAPart timeWHAT'S NEEDED FROM A SERVICE DESK COORDINATOR?We're looking for someone who can work part-time while meeting the following qualifications:Experience in the beauty industryCustomer service experience with a professional demeanorAbility to thrive in a fast-paced, team-oriented environmentReady to make a meaningful impact in the beauty education world? WHO ARE WE?Roswell, Georgia, known for its vibrant arts scene and thriving local businesses, is also home to Paul Mitchell The School Esani, an educational leader in the beauty industry.
Service Desk Engineer The Intersect GroupService Desk EngineerAtlanta, GAThis position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function.
Service Desk Analyst - Tier I ITA GroupService Desk Analyst - Tier IAtlanta, GAPOSITION PURPOSE: The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Service Desk Tech~ KSTA I.T.Service Desk Tech~Atlanta, GeorgiaHigh School Diploma or GED with a minimum of 2 years of experience providing technical support in a Help Desk or Service Desk environment, or an Associate's degree in Information Technology, Computer Science, or a related field with at least 1 year of technical support experience. The ideal candidate will have experience supporting Microsoft technologies, endpoint devices, identity and access management, asset lifecycle processes, and IT service management in a fast-paced enterprise environment.
IT Service Desk Technician Integrated Resources, IncIT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
IT Service Desk Spec Work For Warriors GeorgiaIT Service Desk SpecTucker, GeorgiaIn addition, the IT Service Desk Specialist may help manage mobile devices, maintain device configurations, deploy software and patches, help manage active directory accounts, and maintain security and encryption settings for computers and devices. Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products.
IT Service Desk Intern (summer) with MetroPower/CarolinaPower LadderIT Service Desk Intern (summer) with MetroPower/CarolinaPowerAlbany, GAApply On Ladder: https://www.meetladder.com/e/MetroPower-OYBoDA5jki/IT-Service-Desk-Intern-summer-Albany-GA-AYvcCn0DmB. The IT Help Desk Intern will assist with the normal day-to-day processing of IT help desk issues in the Albany, GA area.
Sr Service Desk Agent Unisys CorpSr Service Desk AgentGAIf you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level.
Service Desk Technician The Intersect GroupService Desk TechnicianAlpharetta, GAThe Support Technician plays a critical role in ensuring seamless day to day technology operations for more than 200 schedulers and end users across a multi site environment. The role requires strong communication skills, attention to detail, and the ability to independently manage multiple priorities while collaborating with broader IT teams.
Mid level Service Desk Liaisons (SDLs) Digital Management LLCMid level Service Desk Liaisons (SDLs)Atlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
Sr. Service Desk Shift Lead Digital Management LLCSr. Service Desk Shift LeadAtlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
IT Service Representative (IT Help Desk) Athena Information TechnologyIT Service Representative (IT Help Desk)Atlanta, GAFull timeYou'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service. Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.
NewSenior IT Service Desk Analyst Pivotal SolutionsSenior IT Service Desk AnalystAlpharetta, Georgia5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or desktop support services. Remotely troubleshoots end user inquires including but not limited to hardware, software and telecommunication issues.
Front Desk Associate/Patient Services Liaison Thomas Eye Group PCFront Desk Associate/Patient Services LiaisonSandy Springs, GAThe ideal candidate demonstrates excellent customer service, strong attention to detail, and the ability to handle a fast-paced healthcare environment. This role is responsible for ensuring a professional, welcoming, and efficient check-in experience while maintaining accuracy in patient information, insurance verification, and documentation.
Sr. Analyst, Enterprise Service Desk Abacus Group, LLCSr. Analyst, Enterprise Service DeskAtlanta, GAAssist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.
IT Service Desk Technician Syntricate Technologies IncIT Service Desk TechnicianAtlanta, GARequired Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired Years . The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.
DCA IT Service Desk Technician LancesoftDCA IT Service Desk TechnicianAtlanta, GA$27Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.
IT Service Desk Technician Nleague Services IncIT Service Desk TechnicianAtlanta, Georgia$27–$28 / hourFull timePreferred Technical ExperienceMicrosoft Windows 11Microsoft 365Microsoft TeamsMicrosoft OutlookMicrosoft Entra ID (Azure AD)Active DirectoryMicrosoft IntuneWindows AutopilotServiceNowCisco WebexVPN technologiesMultifactor Authentication (MFA)Network printersHybrid cloud environmentsHardware Asset Management (HAM)Basic Software Asset Management (SAM)Knowledge, Skills, and AbilitiesStrong customer service and communication skills. Deliver outstanding customer service while meeting established Service Level Agreements (SLAs).Incident, Request & Problem Management• Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow.• Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management.• Document troubleshooting steps, resolutions, and knowledge articles to improve service quality.• Monitor ticket queues and ensure timely follow-up and closure.
Service Desk Technician Syntelligent Analytic SolutionsService Desk TechnicianAugusta, GeorgiaSyntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space. . Duties will include: Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications.
Mid Level Service Desk Manager Digital Management LLCMid Level Service Desk ManagerAtlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Provide guidance to Service Desk Liaisons (SDLs) and other team members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.
Mid Level Service Desk Analyst, Technician Digital Management LLCMid Level Service Desk Analyst, TechnicianAtlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
Service Desk Technician Southwell IncService Desk TechnicianTifton, GAReports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel. Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
Jr. Service Desk Analyst, Technician Digital Management LLCJr. Service Desk Analyst, TechnicianAtlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
Patient Services Representative - Front Desk - Snellville/Loganville, GA PhyNet DermatologyPatient Services Representative - Front Desk - Snellville/Loganville, GASnellville, GeorgiaProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Service Desk Staff Support Lead Nleague Services IncService Desk Staff Support LeadAtlanta, GeorgiaFull timeReceives and Supports Incoming Service CallsKey Skills & QualificationsStrong experience with ITSM platforms and knowledge managementAnalytical mindset with attention to operational detailsAbility to coach and guide service desk techniciansExperience with incident, request, and problem management processesEducation & ExperienceMinimum of 3–5 years of experience in Service Desk operations, IT support administration, knowledge management, or IT service management. Service Desk Staff Support LeadLeads day-to-day ticket system governance and knowledge management, ensuring service desk technicians have accurate, current, and actionable information to resolve issues efficiently.
Service Desk Staff Support Lead LancesoftService Desk Staff Support LeadAtlanta, GA$25Leads day-to-day ticket system governance and knowledge management, ensuring service desk technicians have accurate, current, and actionable information to resolve issues efficiently. Education & ExperienceMinimum of 3–5 years of experience in Service Desk operations, IT support administration, knowledge management, or IT service management.
Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskAtlanta, GAOverview: Abacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeMcDonough, GAPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
IT Support Services II - Help Desk CourserIT Support Services II - Help DeskSavannah, GAFull timeKey Responsibilities: • Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. • Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.
Service Desk Analyst D4C Dental BrandsService Desk AnalystAtlanta, GAFull timeTechnical Troubleshooting: Diagnosing and resolving technical issues related to hardware (PCs, printers, mobile devices), software applications, and network connectivity. Continuous Learning: Stay updated on supported technologies and software, proactively seeking opportunities to expand technical knowledge.
IT Support Technician - Service Desk Brasfield & Gorrie LLCIT Support Technician - Service DeskAtlanta, GAKey Responsibilities: Deliver Exceptional Service: Serve as the first point of contact for employees seeking technical assistance, ensuring a positive and supportive experience over the phone, via email, and through our ticketing system Remote Assistance: Provide timely and effective remote technical support to employees on our construction jobsites and in corporate offices. Education - Skills - Knowledge - Qualifications & Experience Bachelor's degree in MIS, IT, or related field required 1-3 years of experience in a customer-focused IT support role Proficiency with Windows OS and Microsoft Office preferred Skills and Attributes: Excellent empathy, active listening, and resiliency Finds fulfillment in their work through serving others.
Service Desk Analyst D4C Dental Brands, Inc.Service Desk AnalystAtlanta, GAFull timeJOB-RELATED SKILLS/COMPETENCIES: Sound knowledge of Windows/macOS and common productivity applications (Microsoft Office Suite, Office 365, Adobe, etc.).Familiarity with Active DirectoryExcellent verbal and written communication, patience, empathy, and the ability to explain complex tech concepts tonon-technical users. Service Desk Analyst JOB SUMMARY: The Service Desk Analyst plays a vital role on our IT Service Desk, providing frontline technical support to employees across our corporate offices nationwide.
DCA IT Service Desk Technician Expedite Talent SolutionsDCA IT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
Service Desk Analyst III Nleague Services IncService Desk Analyst IIIAtlanta, GeorgiaFull timeThe Tier 3 Analyst is responsible for advanced troubleshooting, root cause analysis, technical coordination, systems optimization, operational improvement initiatives, and cross-functional collaboration with infrastructure, cybersecurity, networking, systems administration, vendors, and instructional technology teams. Agency Certification(s)Please read and understand the following statement carefully: - I understand that a person who enters into an agreement in restraint of trade or in restraint of free and open competition in any transaction with the state may, upon conviction thereof, be punished by imprisonment for not less than one nor more than five years pursuant to OCGA 16-10-22.