IT Service Desk Lead BelcanIT Service Desk LeadDes Moines, IA$95,000–$105,000 / yearThe role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
NewIT Service Desk Queue Manager BelcanIT Service Desk Queue ManagerDes Moines, IA$62,000–$65,000 / yearThis role ensures timely ticket triage, assignment, and resolution; drives adherence to SLAs; maintains operational visibility through reporting; and enables a consistent, high‑quality support experience for end users. The Queue Manager works closely with IT leadership and technical teams to optimize processes, identify trends, and support continuous improvement across incident, request, and problem management operations.
Service Desk Technician II The Iowa Clinic, P.C.Service Desk Technician IIWest Des Moines, IAThis role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
IT Service Desk Lead Belcan LLCIT Service Desk LeadDes Moines, IA$95,000–$105,000 / yearThe role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
NewIT Service Desk Queue Manager Belcan LLCIT Service Desk Queue ManagerDes Moines, IA$62,000–$65,000 / yearThis role ensures timely ticket triage, assignment, and resolution; drives adherence to SLAs; maintains operational visibility through reporting; and enables a consistent, high‑quality support experience for end users. The Queue Manager works closely with IT leadership and technical teams to optimize processes, identify trends, and support continuous improvement across incident, request, and problem management operations.
IT Service Desk (ITSD) Analyst Pyramid, IncIT Service Desk (ITSD) AnalystDes Moines, IAFull timeAdditionally hours of this position could range from open 6:00 AM EST to close 9:30 PM EST, unless business need changes and hours need to be adjusted to correspond to the need. We currently have job openings (25 Jobs) with one of our Direct Client and need IT Service Desk (ITSD) Analyst.
IT Service Desk Lead Info Way Solutions LLCIT Service Desk LeadDes Moines, IAThe Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives. The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance.
Service Desk Technician II The Iowa ClinicService Desk Technician IIWest Des Moines, IAFull timeThis role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Part-time Service Desk Analyst Solutions Management GroupPart-time Service Desk AnalystAnkeny, IASince 1995, Solutions Management Group (SMG), one of the Quad-Cities’ largest locally owned technology services company, has been delivering complete office solutions to clients backed by the highest quality vendors in the industry. The Service Desk Analyst requires an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerDes Moines, IA$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
IT Service Desk/PC Tech-Mid-Level LancesoftIT Service Desk/PC Tech-Mid-LevelDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. High school diploma or equivalent required;computer related designation or certification preferred.
Customer Service Representative Planet Fitness - PF Baseline FitnessCustomer Service RepresentativeUrbandale, IAFull timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Receptionist (PRN - As Needed) The Iowa ClinicCustomer Service Receptionist (PRN - As Needed)West Des Moines, IAOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
NewCustomer Service Rep(1712) Adel Iowa Domino's Pizza IncCustomer Service Rep(1712) Adel Iowaadel, IATeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Customer Service Representative (Remote) HealthPlanOne LLCCustomer Service Representative (Remote)IARemoteThis role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Customer Service Receptionist (PRN - As Needed) The Iowa Clinic PCCustomer Service Receptionist (PRN - As Needed)West Des Moines, IAOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Customer Service Receptionist (Prn - As Needed) The Iowa Clinic, P.C.Customer Service Receptionist (Prn - As Needed)West Des Moines, IAOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Customer Service Representative Planet FitnessCustomer Service RepresentativeDes Moines, IowaDollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Customer Service Representative *5am Opener* Planet FitnessCustomer Service Representative *5am Opener*West Des Moines, IowaBenefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $11.75 per hour JOIN THE CLUB. Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Customer Service Representative Nights and Weekend Planet FitnessCustomer Service Representative Nights and WeekendDes Moines, IowaJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Customer Service Representative - 7:00Am - 1:00Pm Planet Fitness Inc.Customer Service Representative - 7:00Am - 1:00PmAmes, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Nights And Weekend Planet Fitness Inc.Customer Service Representative Nights And WeekendDes Moines, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative - 5:00Pm - 10:00Pm Planet Fitness Inc.Customer Service Representative - 5:00Pm - 10:00PmAmes, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative **Weekends Only** 7Am -1Pm//1Pm -7Pm Planet Fitness Inc.Customer Service Representative **Weekends Only** 7Am -1Pm//1Pm -7PmWest Des Moines, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pm Planet FitnessCustomer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pmWest Des Moines, IowaBenefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $11.75 per hour JOIN THE CLUB. Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Customer Service Representative *5Am Opener* Planet Fitness Inc.Customer Service Representative *5Am Opener*West Des Moines, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
NewCustomer Service Representative - Weekends 3:00Pm - 7:00Pm Planet Fitness Inc.Customer Service Representative - Weekends 3:00Pm - 7:00PmAmes, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Help Desk Technician Sterling Computers CorporationHelp Desk TechnicianDes Moines, IAThis role combines strong customer service with hands-on technical troubleshooting to resolve issues efficiently, log tickets accurately, dispatch field technicians when needed, and perform limited on-site repairs or support. Proven technical troubleshooting skills with Windows/macOS operating systems, common office productivity suites (Microsoft Office/Google Workspace and Mosyle MDM), and basic networking concepts.
IT Help Desk Analyst Pyramid, IncIT Help Desk AnalystDes Moines, IAFull timeMust be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions. Must have the ability to utilize computer operation system software commands to troubleshoot and resolve moderately complex issues related to application and hardware/peripherals.
Help Desk - IBHRS Inteletech GlobalHelp Desk - IBHRSDes Moines, IowaReplies within 24 hours job Title: HDS3-IBHRS/ Help DeskLocation: Des Moines, IA 50309 The Iowa Department of Health and Human Services (“Customer”) seeks support for users of the Behavioral Health Reporting System (IBHRS). The Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in.
Hotel Front Desk Clerk - Indianola Indianola IA Lodging, LLCHotel Front Desk Clerk - IndianolaIndianola, IAPart timeCountry Inn & Suites is seeking a friendly and reliable Front Desk Associate to provide exceptional guest service and support hotel operations. Employment is contingent upon successful completion of a background check and drug screening.
Front Desk Representative Goldfish Swim School - UrbandaleFront Desk RepresentativeUrbandale, IAPart timeSupports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques. Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!).
Front Desk Representative UrbandaleFront Desk RepresentativeUrbandale, Iowa$14–$16 / hourJob Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service face to face and over the phone to current and future guests. Customer Service Duties and Responsibilities: Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques.
Front Desk Receptionist North American CorpFront Desk ReceptionistDes Moines, IAThis role ensures smooth front office workflow, manages communications, and provides administrative and customer service support to multiple departments. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery.
NewFront Desk Agent Commonwealth HotelsFront Desk AgentDes Moines, IowaAdditional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more Key Responsibilities for the Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include: Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience. The Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent puts you at the forefront of delivering exceptional service, ensuring guests have a seamless, enjoyable experience from check-in to check-out.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesIARemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem.
Weekend Front Desk Agent Staybridge SuitesWeekend Front Desk AgentWest Des Moines, IA$16–$17 / hourThis position requires standing, walking, and sitting throughout the shift; regularly using a computer and telephone; completing light front desk and lobby tasks; and lifting up to 50 pounds as needed. This is an important guest-facing position for someone who takes pride in providing excellent service, communicates confidently, and can be trusted to handle responsibilities independently after training.
IT Help Desk Support LancesoftIT Help Desk SupportDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. Qualification:High school diploma or equivalent required;computer related designation or certification preferred.
Hotel Front Desk Agent Prairie Meadows Racetrack and Casino IncHotel Front Desk AgentAltoona, IAHere's what you'd be responsible for: Ensuring guests are promptly greeted and successfully checked in and checked out of hotel rooms. Must have strong organizational and multi-tasking skills with the ability to communicate effectively both verbally and in writing with persons of diverse backgrounds.
Front Desk Agent First Hospitality Group IncFront Desk AgentDes Moines, IAFirst Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.
Customer Technical Specialist PeratonCustomer Technical SpecialistDes Moines, Iowa$30,000–$48,000 / yearFull timeProvides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies. Responsibilities: Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce.
Cashier Team Member (Front End Service) - Part Time Seasonal Whole Foods Market IncCashier Team Member (Front End Service) - Part Time SeasonalWest Des Moines, IA$15–$24.40 / hourProvides support as a member of the Customer Service & E-Commerce team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Technical Service Specialist I NcmicTechnical Service Specialist IClive, IowaCustomer Service Technical Support: Serve as the primary point of contact for IT support, receiving and resolving incidents/requests via phone, email, chat/Teams, walk-ups, and the ticketing portal. Triages requests, documents resolution steps, escalates complex issues to senior team members, and contributes to a consistent, customer-focused support experience.
Customer Support Supervisor - Ob/Gyn (Full-Time) The Iowa Clinic, P.C.Customer Support Supervisor - Ob/Gyn (Full-Time)West Des Moines, Ankeny, and Waukee, IAOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Customer Technical Specialist Peraton IncCustomer Technical SpecialistDes Moines, IA$30,000–$48,000 / yearProvides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies. Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce.
Member Services Representative CrunchMember Services RepresentativeUrbandale, IAThis position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members. The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience.
NewMorning -Opener- Member Services Representative CrunchMorning -Opener- Member Services RepresentativeUrbandale, IAThis position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members. The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience.
NewOvernight Member Services Representative CrunchOvernight Member Services RepresentativeUrbandale, IAThis position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members. The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience.
Office & Soft Services - Receptionist Veterans Sourcing GroupOffice & Soft Services - ReceptionistMadrid, IAThis includes greeting visitors, answering calls, setting up meeting rooms, and other duties. Day to day tasks: Answer and direct incoming phone calls.
Overnight Member Services Representative Crunch FitnessOvernight Member Services RepresentativeUrbandale, IowaOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of CRUNCH signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. This position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members.