1,669 Results for

Customer Service Consultant Jobs in Reston, VA

Jobs

Herndon, VA

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

3 days ago

Tysons, VA

Remote

Full time

p>With uncapped earnings, incredible training, travel perks, and clear paths for advancement, this isn't just a job-it's the career move you've been waiting for.

As a Remote Cruise Sales Consultant, you'll:

Help clients plan the perfect cruise vacation through a consultative, relationship-driven sales approach.

14 days ago

Washington, DC., District of Columbia

$20–$21 / hour
Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

24 days ago

Washington, DC

$40,000–$50,000 / year
Full time

We are a growing organization dedicated to helping individuals and families better understand benefit programs designed to provide long-term financial protection and peace of mind. Through our partnerships with established unions, associations, and member-based organizations, we support members by explaining available options and guiding them through a simple, professional process.

6 days ago

Washington, District of Columbia

$20.75–$24.37 / hour
Full time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.

Preferred Qualifications: .

7 days ago

Herndon, VA

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

3 days ago

Herndon, VA

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer.

3 days ago

Washington, DC

Perform customer T2/T3 support activities including assessment of user experience scenarios and identifying resolutions to unique user access issues for Okta integrated applications. Description: Our client is seeking a Consultant SME Senior to provide guidance to IT partners on configuration, debugging, and deployment of tools requiring Identity and Access Management (IAM) integration.

2 days ago

Washington DC, DC

p style="text-align:justify">Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.

· Not be a friend, relative or other personal contact of any person employed in the Global Talent Management Office of Performance Evaluation (GTM/PE), the Office of the Director General and the Director of Global Talent (DGTM), or any office or individual involved in the selection/formalization of the service of the public member.

15 days ago

Rockville, MD

Remote

$75–$75 / hour

strong>Responsibilities

Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration.
Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations.

6 days ago

Columbia, MD

$45,177–$70,993 / year

Working knowledge of compliance requirements and continuous education to be up to date on industry and market events • Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience Bonus Points If You Have: • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required • The ability to lift up to 50 lbs.

BRIEF POSITION SUMMARY:

Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential).

7 days ago

New Market, MD

$45,878–$85,789

We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment.

We use state of the art technology including tablets, mobile point of sales (POS), and our exclusive bedMatch system.

2 days ago

Washington, WA

$70–$80 / hour
Contractor

This role bridges the gap between Finance and Technology, ensuring end users are confident and effective in utilizing financial systems. We are seeking a finance-focused professional with strong technical aptitude to support system adoption, training, and implementation efforts.

15 days ago

Chantilly, VA

Intern

With the experience of hundreds of thousands of successful implementations, including macro, DAS, Small Cells, and Wi-Fi, the world’s leading network operators and OEMs trust our knowledge and experience to plan, perform, troubleshoot, and implement an array of technologies and solutions. This is a unique opportunity for a college student to gain hands-on experience working on an established, high-scale project, where you will contribute to real-world features that power global wireless networks.

30+ days ago

Columbia, MD

Full time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

28 days ago

Annandale, VA

$21–$25 / hour
Full time

This role is non-exempt and has an anticipated annual pay range of $21-$25 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Handling all aspects of leasing apartments, including greeting prospective residents, following up with prospects, touring the community, processing applications, preparing leases and closing the sale.

30+ days ago

Laurel, MD

$20–$22 / hour

Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.

30+ days ago

Leesburg, VA

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Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

Handle account activities related to collection accounts, including phone calls and face to face communications with customers.

30+ days ago

Arlington, VA

$17–$20 / hour

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Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Must be able to provide personable, friendly "World Class" customer service to internal and external customers.

22 days ago

Arlington, Virginia

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Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Must be able to provide personable, friendly “World Class” customer service to internal and external customers.

23 days ago

Arlington, VA

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions.

Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.

30+ days ago

Washington, DC

$48,588–$79,185 / year

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!

30+ days ago

Arlington, VA

Remote

The Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems.

22 days ago

Washington, District of Columbia

div class="job-description-container">

Job Description:

Short Description: Customer Service Representative - Cashier

Traffic and Adjudication

M-F 12:30p-5p

Complete Description:

· The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.

Skills Matrix:

· Practical knowledge of collection and deposit methods, equipment, procedures, and techniques used in accounting and reconciliation activities.

30+ days ago

$75,000–$150,000 / year

p>PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

20 days ago

Vienna, VA

$82,500–$137,500 / year

p>Preferred Skills and Experience:

The ideal candidate brings 3+ years of progressive experience in marketing, customer, or decision analytics (preferably in financial services), strong results orientation, and increasing ownership of complex analytical problems - Pegasystems CDH experience is advantageous. The Senior Business Analytics Consultant will generate key analytical insights that inform decision inputs, including algorithm refinement, value frameworks, propensity models, constraints, and business rules, while incorporating enterprise and channel context and ensuring regulatory compliance.

8 days ago

Largo, MD

$58,000–$61,250 / year

This role requires strong case management skills, including developing and monitoring individualized employment plans (IEP’s), delivering structured employment services, and maintaining consistent engagement with participants. Success in this position depends on the ability to balance a caseload while ensuring each job seeker receives personalized, goal driven support from assessment through job placement.

14 days ago

Greenbelt, MD

$15.45–$19.98 / hour

Important Duties • Responding to inquiries in person, and by phone • Processing program registrations, memberships, and facility reservations • Handling payments and basic recordkeeping • Assisting with administrative tasks and daily facility operations • Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities.

30+ days ago

$100,700–$160,900 / year

p>Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business.

This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management process architecture and supporting pre-sales engagements.

29 days ago

Washington, District of Columbia

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The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

30+ days ago

Washington, District of Columbia

div class="job-description-container">

TITLE: Customer Service Rep

LOCATION: Washington, DC/Hybrid

Employment type: Contract w2/1099/C2C

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 3 years

INTERVIEWS: Webcam Only

Job Description:

The client is looking for a person with 3 years of working experience as a Customer Service Rep.

Employment type: Contract w2/1099/C2C

Complete Description:

The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.

30+ days ago

p>As a Senior Consultant within Chase Travel Consulting Services, you will transition to a key advisor for Chase Travel's best clients, participating in payment, expense, and invoice assessments, developing strategic solutions, and optimizing or implementing payment solutions and systems. You will have demonstrated experience in defining systems strategy, gathering and documenting business requirements, leading fit-gap analysis, designing business processes, configuring functional requirements, testing, and providing client user training for expense and invoice implementations.

8 days ago

Washington, District of Columbia

p>This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers!

Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated.

30+ days ago

McLean, VA

$84,400–$155,400 / year

p>The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

30+ days ago

$98,000–$163,000 / year

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Develops account plan goals, strategies, and activities - collaborates across stakeholder groups (other federal agencies) to develop, update and execute account plans, including identifying account goals, strategies, opportunities and activities to meet customer travel and expense needs and to communicate service benchmarks and share best practices. This involves developing strategic account plans, customer focused fact sheets, reports, etc. and preparing executive briefing materials/information to ensure leadership remains informed regarding the customer's evolving mission, strategic travel service needs, operational requirements and concerns.

3 days ago

Rockville, MD

$51,703–$76,463 / year

Under the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.

18 days ago

In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!

10 days ago

Arlington, Virginia

Develops account plan goals, strategies, and activities - collaborates across stakeholder groups (other federal agencies) to develop, update and execute account plans, including identifying account goals, strategies, opportunities and activities to meet customer travel and expense needs and to communicate service benchmarks and share best practices. This involves developing strategic account plans, customer focused fact sheets, reports, etc. and preparing executive briefing materials/information to ensure leadership remains informed regarding the customer’s evolving mission, strategic travel service needs, operational requirements and concerns.

4 days ago

LEESBURG, VA

$60,000–$120,000 / year

p>As a service consultant, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customers needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

30+ days ago

$130,000–$216,000 / year

p>We are seeking a Rolling Stock Electrical Services Senior/Principal Consultant to join our team in Los Angeles, CA to provide high quality rolling stock consultancy services to clients primarily in the field of electrical systems, such as vehicle control circuits, propulsion and traction control, auxiliary power/battery, EMI/EMC, software, lighting, high voltage collection and distribution, communication systems, monitoring & diagnostics, and/or other rail vehicle electrical systems across of a variety of vehicle types, including commuter rail, streetcars, light rail, locomotives, and metro vehicles. AtkinsRéalis believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; accessing confidential information and partnering and regularly working with or supervising other AtkinsRéalis employees and interacting with AtkinsRéalis clients including government property or ports.

30+ days ago

Rockville, Maryland

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By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. As an industry leader in garage door solutions, we’re expanding and on the lookout for a driven and customer-focused Home Service Consultant to join our growing team in Rockville, MD.

15 days ago

Arlington, VA

p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and.
By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions.

30+ days ago

Arlington, VA

$174,000–$274,000 / year

Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

30+ days ago

Arlington, VA

$139,000–$222,000 / year

Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and.

22 days ago

Arlington, VA

$153,000–$229,000 / year

p>The Services team and the solutions that we deliver fuel growth for our Financial Institution and Retail & Commerce partners globally by providing cutting edge services in the areas of Customer Acquisition & Engagement, Business & Market Insights, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

30+ days ago

Kearneysville, West Virginia

Acting as the primary point of contact for customers, the Customer Service Representative ensures timely updates, coordinates with internal teams and external partners, and maintains accurate system records. The Transportation Customer Service Representative plays a key role in delivering high-quality service by managing customer interactions, tracking shipments, and proactively resolving issues.

4 days ago

Reston, VA

By championing employee development and through the careful cultivation of quality, compliance, and integrity in all facets of business, GSS has established itself as a dynamic scientific equipment distributor that fosters innovation and facilitates advancements in the federal research arena and beyond.

About Government Scientific Source:

Since its inception in 1991, Government Scientific Source (GSS) has been driven by a desire to empower those at the forefront of cutting-edge scientific research and groundbreaking discoveries.

23 days ago

McLean, Virginia

$60,000–$89,000 / year

Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value—optimizing processes and improving key performance indicators (KPIs) through the platform.

30+ days ago

McLean, Virginia

$60,000–$80,000 / year

30 days ago

Arlington, VA

$97,000–$139,000 / year

Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard.

30+ days ago

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Customer Service Consultant Jobs in Reston, VA

Senior Delivery Consultant - Cloud Application Architecture, AWS Professional Services, WWPS US Education and State & Local Government Amazon Web Services, Inc.

Cruise Consultant (Fully Remote, Uncapped Commission, Paid Training) The Cruise Web, Inc.

Leasing Consultant - $20-$21/hr - DC Beacon Hill Staffing Group, LLC

Customer Service Representative - Work From Home American Income Life

Retail Customer Service Associate FedEx

Delivery Consultant - App Mod, WWPS ProServe Amazon Web Services, Inc.

Delivery Consultant - Cloud Infrastructure Architect, WWPS ProServe Amazon Web Services, Inc.

SME Consultant Sr. (Okta) PlanIT Group

Public Member Consultant ARCTICOM LLC

Dynatrace Consultant (remote) System One

Sls Consultant, Public Sector Key Account MSC

Sales Consultant Mattress Warehouse

D365 F&O Consultant Page Group

Software Developer (Full Stack/Backend) Intern TeleWorld Solutions

New Home Consultant Lennar Homes

Leasing Consultant Company Confidential

Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLC

Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLC

Customer Service Consultant Caliber Collision Centers

Customer Service Consultant Caliber Holdings

Customer Experience & Service Transformation Management Advisory Consultant Accenture Plc

Showroom Customer Service Representative Ferguson Enterprises Inc

Remote Customer Service Representative Escape Travel by Jonelle

Customer Service Rep - Cashier AHU Technologies

Business Analytics Consultant Senior - Marketing & Customer Analytics The PNC Financial Services Group Inc

Senior Business Analytics Consultant - Marketing & Customer Analytics The PNC Financial Services Group Inc

Career Services Consultant Employ Prince George's

Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round Maryland-National Capital Park And Planning Commission

Customer Support Operations Consultant Ciena Corp

Customer Service Rep with Cashier exp AHU Technologies

Customer Service Rep AHU Technologies

Senior Implementation & Travel Expense Consultant, Chase Travel Consulting Services JPMorgan Chase & Co

Destination Services Consultant Dwellworks Brand

Customer Experience Management Consultant, Qualtrics Deloitte Touche Tohmatsu Ltd

Customer Engagement Manager - Senior Consultant Guidehouse Inc

Customer Service Representative I, Grade 13 Montgomery County, Maryland

Aviation Front Desk Customer Service Representative - Full Time Job - Atlantic Aviation Fbo Inc.

Customer Engagement Manager - Senior Consultant Guidehouse

Service Consultant Hyundai Motor America

Rolling Stock Electrical Services Senior/Principal Consultant AtkinsRealis Group Inc

Home Service Consultant Gaithersburg Garage Doors

Associate Managing Consultant, Services Business Development-Regionals Mastercard Inc

Director/Senior Managing Consultant, Services Business Development-National Segments Mastercard Inc

Managing Consultant, Services Business Development - Retail & CPG Mastercard Inc

Managing Consultant, Services Business Development - Strategic Cobrands Mastercard Inc

Transportation Customer Service Representative UFP Transportation

Customer Service Representative I Government Scientific Source, Inc.

Client Services, Consultant Medallia

Client Services, Consultant (Public Sector) Medallia

Consultant, Advisors & Consulting Services, Strategy & Transformation Mastercard Inc

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