Bilingual Customer Service Representative - Day Shift NORC at the University of ChicagoBilingual Customer Service Representative - Day ShiftWichita, KansasPart timeNORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
Customer Service Representative - Day Shift NORC at the University of ChicagoCustomer Service Representative - Day ShiftWichita, KansasPart timeNORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
NewTravel Physical Therapy Assistant (PTA) - $1,701 per week in Andover, KS AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,701 per week in Andover, KSAndover, KS$1,701Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
NewTravel Physical Therapy Assistant (PTA) - $1,560 per week in Wichita, KS AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,560 per week in Wichita, KSWichita, KS$1,560Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
NewTravel Physical Therapy Assistant (PTA) Fusion Medical StaffingTravel Physical Therapy Assistant (PTA)Wichita, KSThe Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients‘ mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant - $1,408 per week Ardor Health SolutionsTravel Physical Therapy Assistant - $1,408 per weekWichita, KSWhether you're a registered nurse providing skilled care in a patient's home, a physical therapist working in an outpatient clinic, or a speech-language pathologist in an acute care setting, Ardor Health is committed to matching you with assignments that align with your clinical expertise and personal goals. Our opportunities span a wide range of specialties and settings — including home health, acute care, skilled nursing facilities, outpatient clinics, and more — giving you the flexibility to grow your career while exploring new locations.
Customer Service/Administrative Assistant Weckworth Manufacturing Inc.Customer Service/Administrative AssistantHaysville, KS$20–$25 / hourThis role requires someone who is administratively proficient, highly organized, and confident working with Microsoft 365 applications—especially Excel. Applicants with a disability that need any accommodation to complete the Weckworth Manufacturing, Inc. application process, or otherwise need assistance or accommodation in the recruiting process, should contact Human Resources at 316-425-2030.
Customer Service Representative CSR Affinity Automotive ServicesCustomer Service Representative CSRWichita, KansasUp-to-date technology and equipment – New technology requires the right training and equipment we follow the trends and adjust accordingly to better serve the customers vehicle needs. Every day is a new challenge, or experience working on and diagnosing different makes and models, if you are tired of doing the same thing over and over: Which, by the way, is the definition of insanity.
Customer Service Representative Ethos Veterinary HealthCustomer Service RepresentativeWichita, KSJob Purpose : The purpose of the client services representative role is to provide outstanding client services within our veterinary hospital environment consistently. Communications : Conveys verbal, written, and electronic communications in a positive, productive, and professional manner at all times, regardless of audience.
NewSr. CSR (Corporate, Sr. Registered Agent Services) - Hybrid (Nationwide) R0059137 Wolters Kluwer N.V.Sr. CSR (Corporate, Sr. Registered Agent Services) - Hybrid (Nationwide) R0059137Wichita, KS$34,000–$57,500 / yearResponsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance requests, and reinstatements/revivals. Educate and promote additional services such as Registered Agent Services, transactional services, Federal Employer Identification Number (FEIN) services, corporate kits and supplies, business license renewals, and annual report services (ARS).
Customer Service Representative U-HaulCustomer Service RepresentativeWichita, KSPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative II IncoraCustomer Service Representative IIWichita, KansasIn this role, the representative will leverage internal working partnerships to investigate and reconcile non-commercial customer issues, perform basic account administration (RMA's, prioritization, and order release, etc.), and ensure overall customer expectations are met. “Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc. and Wesco Aircraft Hardware Corp.
NewCustomer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeWichita, KansasFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Bilingual Customer Service Representative - Day Shift NORCBilingual Customer Service Representative - Day ShiftWichita, KSPosition Location Closes Bilingual Customer Service Representative - Day Shift Wichita, KS Open until filled Passionate about gathering research insights? Position Location Closes Bilingual Customer Service Representative - Day Shift Wichita, KS Passionate about gathering research insights?
Customer Service Representative - Day Shift NORCCustomer Service Representative - Day ShiftWichita, KSPosition Location Closes Customer Service Representative - Day Shift Wichita, KS Open until filled Passionate about gathering research insights? Position Location Closes Customer Service Representative - Day Shift Wichita, KS Passionate about gathering research insights?
Customer Service Representative - Evening Shift NORCCustomer Service Representative - Evening ShiftWichita, KSPosition Location Closes Customer Service Representative - Evening Shift Wichita, KS Open until filled Passionate about gathering research insights? Position Location Closes Customer Service Representative - Evening Shift Wichita, KS Passionate about gathering research insights?
NewCustomer Service Representative Select Management ResourcesCustomer Service RepresentativeWichita, KSSince the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives.
Customer Service Representative EIG Insurance CenterCustomer Service RepresentativeWichita, KS$18–$24 / hourLocated right here in Wichita, Kansas, we're a dedicated team focused on providing our community with reliable insurance solutions and a truly supportive experience. If you have a natural talent for connecting with people, enjoy helping others, and thrive in an environment where your contributions make a real difference, you'll fit right in.
NewCustomer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeWichita, KSThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewCustomer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)Wichita, KansasFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative - State Farm Agent Team Member Clayton Sogard - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWichita, KSFull timeAs a Customer Service Representative - State Farm Agent Team Member with Clayton Sogard - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member David Curry - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWichita, KSFull timeAs a Customer Service Representative - State Farm Agent Team Member with David Curry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I support the Humane Society, stay active in the local Fire Department’s 9/11 fundraiser, and I’m a monthly supporter of three children around the world through ChildFund.
Full-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)Wichita, KansasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Representative MCI CareersCustomer Service RepresentativeWichita, KSMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Representative - State Farm Agent Team Member Russ Herman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWichita, KSFull timeAs a Customer Service Representative - State Farm Agent Team Member with Russ Herman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Central Kansas Appliance RepairCustomer Service RepresentativeWichita, KSFull timeCentral Kansas Appliance Repair is an appliance repair company located at:532 w pawnee st wichita, ks 67213. We pride ourselves on delivering top-notch customer service and building strong relationships with our customers.
NewCustomer Service Representative RB Global IncCustomer Service RepresentativeWichita, KSIAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
Customer Service Representative - Part Time Overnight Patient Registration R1 RCM IncCustomer Service Representative - Part Time Overnight Patient RegistrationWichita, KS$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Part Time Customer Service Representative - Patient Registration R1 RCM IncPart Time Customer Service Representative - Patient RegistrationWichita, KS$14–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Companys employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any persons age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationWichita, KS$15.91–$20.66 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeWichita, KSThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative (Bilingual) TMX Finance Family of CompaniesCustomer Service Representative (Bilingual)Wichita, KSThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative - State Farm Agent Team Member Dustin Sylvester - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWichita, KSFull timeAs a Customer Service Representative - State Farm Agent Team Member with Dustin Sylvester - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative (Part Time) DAYTON FREIGHT LINES, INCCustomer Service Representative (Part Time)Wichita, KSCustomer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
Bilingual Customer Service Representative (FULL-TIME) MCI CareersBilingual Customer Service Representative (FULL-TIME)Wichita, KansasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Sales & Customer Service Specialist ScenthoundSales & Customer Service SpecialistWichita, Kansas$14–$19 / hourThis is a highly active, sales-driven role for someone who thrives in a fast-paced environment, enjoys building relationships, and loves hitting goals. We help dogs stay clean, healthy, and happy through routine hygiene services and memberships.
NewCustomer Service Representative (FULL-TIME) z_Advertised on FacebookCustomer Service Representative (FULL-TIME)Wichita, KSWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. In this role, you will assist customers by answering questions, resolving issues, troubleshooting basic technical concerns, and ensuring every interaction results in a positive customer experience.
Customer Service Representative 1st Security Bank of WashingtonCustomer Service RepresentativeWichita, KSResponsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team member. Responsible for cash drawer and vault operations, ATM and cash recycler operations, and daily proof and cash balancing.
Customer Service Representative The Glass GuruCustomer Service RepresentativeWichita, KansasAs the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours. *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
Customer Service Representative - State Farm Agent Team Member Crystal McEachern - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWichita, KS$35,000–$45,000 / yearFull timeDrive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Wichita, KSPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
Customer Service Representative - Part Time Patient Registration R1 RCM IncCustomer Service Representative - Part Time Patient RegistrationWichita, KS$14.50–$18.99 / hourThe Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Fast-Paced, Never Boring: You'll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.
NewData Scientist Specialist - Customer Service Cessna Aircraft CompanyData Scientist Specialist - Customer ServiceWichita, KSExperience building, deploying, and managing machine learning solutions using cloud-native platforms (Azure ML, MLflow, AWS SageMaker, etc.), including MLOps practices such as version control, CI/CD, experiment tracking, model deployment, monitoring, and lifecycle management. We are seeking an experienced Data Scientist to join our small, specialized, and highly motivated team that is implementing predictive maintenance and connected aircraft solutions for a large fleet of Textron Aviation aircraft.
Customer Service Representative Bodycote plcCustomer Service RepresentativeWichita, KSAs the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. This role requires a highly energized, engaging, and detail-oriented individual who can professionally interact with internal and external customers, providing exceptional service and resolving issues promptly.
Seasonal Customer Service Representative - 2026 (Mid-Atlantic & Midwest) Minted LLCSeasonal Customer Service Representative - 2026 (Mid-Atlantic & Midwest)Wichita, KSLeverage detailed internal knowledge base to augment your service approach: you don't have to know everything about design, photos, and printing, but you'll need to be great at using documented knowledge alongside your natural, elevated service skills to help find answers to customer questions and deliver great experiences. Multi-System Navigation: While resolving a single customer inquiry, you will actively navigate, cross-reference, and update multiple web-based platforms at once-from checking custom artist design files and holiday production schedules to updating order tracking tools and our CRM.
Bilingual Customer Service Representative - Evening Shift NORCBilingual Customer Service Representative - Evening ShiftWichita, KSIn order to continue, we need to verify that youre not a robot. Enable JavaScript and then reload the page.
Blood Collection Staff - Customer Service (Part Time) American Red Cross Blood ServicesBlood Collection Staff - Customer Service (Part Time)Wichita, KSThis includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce.
Customer Service Representative (2233) VSE CorpCustomer Service Representative (2233)Augusta, KSAbility to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges. Keep records of customer interactions or transactions; record details of inquiries, complaints, or comments, as well actions taken.
NewCustomer Service Representative INTRUST Financial CorpCustomer Service RepresentativeWichita, KSGuided by strong character qualities-such as respect, compassion, humility, positivity, and initiative-we work to support one another, serve our customers, and strengthen our communities. Education and Experience: Requires a High School Diploma or equivalent; Prefer 1-2 years previous experience in call center, customer service and/or banking.
Customer Service Representative (USI4) (1631) VSE CorpCustomer Service Representative (USI4) (1631)KSAbility to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges. Keep records of customer interactions or transactions; record details of inquiries, complaints, or comments, as well actions taken.