NewCustomer Service ACS Staffing, IncCustomer ServiceCompton, CAFull timeThis position includes coordinating delivery trucks, processing Bills of Lading (BOLs), printing shipping labels using Zebra printers, and communicating with delivery drivers. Our client is seeking a bilingual Customer Service Representative to support warehouse distribution operations in Compton.
Assistant Director, Business Information Security Officer MetroLINKAssistant Director, Business Information Security OfficerLos Angeles, California$129,971–$201,455 / yearFull timeThe Southern California Regional Rail Authority (SCRRA), operator of the METROLINK Commuter Rail System, is seeking a Assistant Director, Business Information Security Officer (BISO) who will understand the key assets and processes, define and evolve cybersecurity strategy, identify and evaluate risks and controls, and suggest incremental controls or risk mitigation strategies where necessary. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.).
NewCustomer Service Rep Vaco LLCCustomer Service RepIrwindale, CA$23–$23.50Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewBilling Customer Service Rep Vaco LLCBilling Customer Service RepIrwindale, CA$23–$23.50Disclaimer:Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Customer Service Kinetic Personnel GroupCustomer ServiceCerritos, CATemporaryA well-established distributor in the office technology industry is seeking a Customer Service Representative to join their growing team in Cerritos. This role is ideal for someone who is customer-focused, organized, and looking to build a long-term career within a stable and evolving company.
NewLitigation Legal Assistant JobotLitigation Legal AssistantLos Angeles, CA$70,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewCustomer Service Representative MV TransportationCustomer Service RepresentativeThousand Oaks, CA$20.45–$20.45Responsibilities: MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.
NewPhysician Assistant II - Cardiac Surgery Endoscopic Vein Harvesting (EVH) Kaiser PermanentePhysician Assistant II - Cardiac Surgery Endoscopic Vein Harvesting (EVH)Los Angeles, CA$88.94–$88.94Functions in an expanded role to regularly provide primary, acute or emergency care to patients with complicated medical or surgical conditions which requires an intensive level of care and advanced certification in a specialty area (e.g., neonatal, intensive care, emergency medicine, operating room, etc.). Consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.
NewPhysician Assistant II / NP II - General Surgery (Panorama City) Kaiser PermanentePhysician Assistant II / NP II - General Surgery (Panorama City)Panorama City, CA$88.94–$88.94Functions in an expanded role to regularly provide primary, acute or emergency care to patients with complicated medical or surgical conditions which requires an intensive level of care and advanced certification in a specialty area (e.g., neonatal, intensive care, emergency medicine, operating room, etc.). Consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.
Billing Assistant Kinetic Personnel GroupBilling AssistantCerritos, CATemporaryThe right candidate will be organized, accurate, customer-service-minded, and eager to grow with a long-standing and evolving company. This position is ideal for someone who enjoys working with numbers, data, and administrative processes in a fast-paced office environment.
NewAssistant Store Manager Apro, LLCAssistant Store ManagerLos Angeles, CAAbility to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. The Assistant Store Manager is a leadership role that supports the Store Manager in all store operations and ensures a safe and customer-focused environment at all times.
Travel Certified Occupational Therapist Assistant (COTA) - $1,474 to $1,776 per week in Lancaster, CA Fusion Medical StaffingTravel Certified Occupational Therapist Assistant (COTA) - $1,474 to $1,776 per week in Lancaster, CALancaster, CA$1,474–$1,776Summary:The Occupational Therapy Assistant provides direct, hands-on therapeutic interventions to support patients in regaining or developing skills necessary for daily living. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Certified Occupational Therapist Assistant (COTA) - $1,423 to $1,714 per week in Studio City, CA Fusion Medical StaffingTravel Certified Occupational Therapist Assistant (COTA) - $1,423 to $1,714 per week in Studio City, CAStudio City, CA$1,423–$1,714Summary:The Occupational Therapy Assistant provides direct, hands-on therapeutic interventions to support patients in regaining or developing skills necessary for daily living. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Certified Occupational Therapist Assistant (COTA) - $1,423 to $1,714 per week in Burbank, CA Fusion Medical StaffingTravel Certified Occupational Therapist Assistant (COTA) - $1,423 to $1,714 per week in Burbank, CABurbank, CA$1,423–$1,714Summary:The Occupational Therapy Assistant provides direct, hands-on therapeutic interventions to support patients in regaining or developing skills necessary for daily living. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Physical Therapy Assistant (PTA) - $1,396 to $1,682 per week in Woodland Hills, CA AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,396 to $1,682 per week in Woodland Hills, CAWoodland Hills, CA$1,396–$1,682Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Santa Monica, CA AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Santa Monica, CASanta Monica, CA$1,150–$1,386Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Los Angeles, CA AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Los Angeles, CALos Angeles, CA$1,150–$1,386Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,423 to $1,714 per week in Los Angeles, CA AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,423 to $1,714 per week in Los Angeles, CALos Angeles, CA$1,423–$1,714Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,396 to $1,682 per week in Woodland Hills, CA Fusion Medical StaffingTravel Physical Therapy Assistant (PTA) - $1,396 to $1,682 per week in Woodland Hills, CAWoodland Hills, CA$1,396–$1,682Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Los Angeles, CA Fusion Medical StaffingTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Los Angeles, CALos Angeles, CA$1,150–$1,386Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,423 to $1,714 per week in Los Angeles, CA Fusion Medical StaffingTravel Physical Therapy Assistant (PTA) - $1,423 to $1,714 per week in Los Angeles, CALos Angeles, CA$1,423–$1,714Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
NewTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Santa Monica, CA Fusion Medical StaffingTravel Physical Therapy Assistant (PTA) - $1,150 to $1,386 per week in Santa Monica, CASanta Monica, CA$1,150–$1,386Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
Virtual Physician Assistant - CA Licensed One MedicalVirtual Physician Assistant - CA LicensedLos Angeles, CA$59.10–$65.50 / hourIn the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) . The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers.
NewMedical Assistant - Podiatry - SRS Rancho Bernardo - Full-Time - Day Shift SHARP HEALTHCAREMedical Assistant - Podiatry - SRS Rancho Bernardo - Full-Time - Day ShiftLos Angeles, CA$48,000–$57,600 / yearSee Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
NewMedical Assistant - SRS Primary Care - Rancho Bernardo - Full-Time - Day Shift SHARP HEALTHCAREMedical Assistant - SRS Primary Care - Rancho Bernardo - Full-Time - Day ShiftLos Angeles, CA$48,000–$57,600 / yearSee Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
NewTravel Nurse RN - Registered Nurse First Assistant - $2,392 to $2,673 per week in Thousand Oaks, OR TravelNurseSourceTravel Nurse RN - Registered Nurse First Assistant - $2,392 to $2,673 per week in Thousand Oaks, ORThousand Oaks, OR$2,391.90–$2,673.30Prime Time Healthcare is seeking dynamic individuals like you to join our team in Thousand Oaks, CA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
Travel Physical Therapy Assistant (PTA) - $1,558 to $1,741 per week in Woodland Hills, CA Prime Time HealthcareTravel Physical Therapy Assistant (PTA) - $1,558 to $1,741 per week in Woodland Hills, CAWoodland Hills, CA$1,558.15–$1,741.46Prime Time Healthcare is seeking dynamic individuals like you to join our team in Woodland Hills, CA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
NewTravel Surgical First Assistant (SFA) in Thousand Oaks, CA AlliedTravelCareersTravel Surgical First Assistant (SFA) in Thousand Oaks, CAThousand Oaks, CAOperates specialized equipment (X-ray, CT, MRI, C-arm, fluoroscopy), prepares and positions patients, ensures safety and regulatory compliance, and maintains accurate documentation. This Professional will perform diagnostic imaging and procedural support services to assist physicians in patient diagnosis and treatment.
NewDirector, Digital Workplace & End User Services SamsaraDirector, Digital Workplace & End User ServicesLos Angeles, CARemoteYou will oversee AV for large-scale internal events and all-hands meetings, manage digital signage across office locations, and partner with Facilities and IT to ensure a consistent, high-quality hybrid meeting experience that upholds the principles of digital employee experience. You will be responsible for defining and enforcing service level targets, driving continuous improvement in ticket deflection and resolution time, and maturing the ITSM platform to support a scalable, user-centric support model aligned with the zero-touch automation vision.
NewAssistant, WCD Programs Goodwill Southern CaliforniaAssistant, WCD ProgramsPanorama City, CAGoodwill SoCal is seeking a motivated WCD Programs Assistant to provide administrative and participant support that ensures a welcoming and efficient experience for those entering our workforce programs. Make an impact every day by helping people access the resources, tools, and confidence they need to transform their lives through the power of work.
NewTravel Surgical First Assistant (SFA) in Thousand Oaks, CA HealthCare Pros, Inc.Travel Surgical First Assistant (SFA) in Thousand Oaks, CAThousand Oaks, CAOperates specialized equipment (X-ray, CT, MRI, C-arm, fluoroscopy), prepares and positions patients, ensures safety and regulatory compliance, and maintains accurate documentation. This Professional will perform diagnostic imaging and procedural support services to assist physicians in patient diagnosis and treatment.
Customer Service Representative - Remote Work American Income LifeCustomer Service Representative - Remote WorkLos Angeles, CARemote$40,000–$50,000 / yearFull timeWe are a growing organization focused on helping individuals and families better understand benefit programs that support long-term financial security. You will answer questions, explain options in a simple and supportive way, and guide individuals through a consultation process so they can make informed decisions with confidence.
NewAccount Manager- Insurance Agent/Customer Service Representative Linn T. Hodge & SonsAccount Manager- Insurance Agent/Customer Service RepresentativeLos Angeles, CA$60,000–$80,000 / yearFull timeMost importantly, we are looking for someone who can grow with us and work as a critical team member in perpetuating our agency as we fully move into our 96th year in business. About the Position: A Personal Lines Account Manager (CSR) is responsible for servicing the insurance needs of our Personal Lines Clients.
NewManagement Assistant - Customer Service Representative Midway Car RentalManagement Assistant - Customer Service RepresentativeBeverly Hills, CAMidway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer-centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Clean driving record with no drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period.
Customer Service Assistant / Customer Service Logistics intern blackcrowsCustomer Service Assistant / Customer Service Logistics internLos Angeles, CaliforniaWith offices in Chamonix, Paris and Los Angeles, a global distribution and own physical retail stores in key locations, the brand continues to expand its vision of contemporary skiing. Currently pursuing a Bachelor's degree in Supply Chain, Logistics, or a related field (Junior or Senior standing preferred)., you have a strong interest in operations and customer service.
Customer Service Representative/ Office Assistant CbCustomer Service Representative/ Office AssistantBuena Park, CaliforniaIn this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Customer Service Representative/ Office Assistant MARVELOUS PLUMBINGCustomer Service Representative/ Office AssistantBuena Park, CAIn this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Management Assistant - Customer Service Representative Hankey Group ExternalManagement Assistant - Customer Service RepresentativeBeverly Hills, CaliforniaMidway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Clean driving record with no drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period.
Customer Service Assistant Lumek VisualsCustomer Service AssistantLos Angeles, CAFull timeWe are looking for a customer-focused Customer Service Assistant to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others and building strong communication skills.
Customer Service Assistant Shik Innovation GroupCustomer Service AssistantLos Angeles, California$3,800–$4,450 / monthThis role is ideal for individuals who enjoy assisting others, building positive relationships, and contributing to a customer-focused team environment. We are seeking a motivated Customer Service Assistant to support customer satisfaction efforts and help deliver a welcoming and professional experience.
NewEntry Level Customer Service Assistant MoodreactEntry Level Customer Service AssistantLos Angeles, CaliforniaWe are seeking an enthusiastic Entry Level Customer Service Assistant to help create exceptional customer experiences while supporting daily service operations. This role is ideal for individuals beginning their careers who enjoy working with people, learning new skills, and contributing to a positive, team-oriented environment.
Customer Service Assistant - Retail Trucking Insurance Agency - AF Group - La Palma, CA Campus Emergent Holdings IncCustomer Service Assistant - Retail Trucking Insurance Agency - AF Group - La Palma, CA CampusCA$34,700–$58,050 / yearDuties include assisting clients via phone calls and emails, administrative and data entry tasks to support the service of current clients and potential clients. Pay Range: Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors.
Assistant/ Customer Service (Temp to Hire) Pro Systems IncAssistant/ Customer Service (Temp to Hire)Van Nuys, CAPro Systems Inc, is looking for a Customer Service Representative as well as someone to assist the Service Manager with daily activities in the office. Assisting techs (with apps, putting accounts on test, adding/ removing account information etc.).
Assistant Customer Service & Sales Manager Cathay General BancorpAssistant Customer Service & Sales ManagerAlhambra, CAEnsure performance reviewsevaluations of the branchs non-officer staff and officers as assigned are completed timely objectively and with proper emphasis on individual development coaching skills customer service skills and salesreferral activities. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Mickey Hsu FVP Employee Relations Manager at 626 582-7370 or mickey.hsucathaybank.com.
NewCustomer Service Assistant (Games) HB LeisureCustomer Service Assistant (Games)Valencia, CAHB Leisure team members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life! Whether you like to spend time interacting with our guests or showing off your game and selling skills, you'll enjoy opportunities to showcase your talent and have plenty of room to grow.
NewCustomer Service Representative J.F. Shea Family of CompaniesCustomer Service RepresentativeAlhambra, CAWith a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Customer Service Representative J.F. Shea Co IncCustomer Service RepresentativeAlhambra, CA$23–$25 / hourWith a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington-and an amazing pipeline of future projects-Shea Properties can help you find your awesome. Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Customer Service Representative with Construction Office Experience Ace Handyman Services Lancaster & York CountiesCustomer Service Representative with Construction Office ExperienceLancaster, CaliforniaMost of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service.
CUSTOMER SERVICE REPRESENTATIVE 1230 REV 08/28/25 City of Los AngelesCUSTOMER SERVICE REPRESENTATIVE 1230 REV 08/28/25Los Angeles, CA$66,669–$105,736 / yearA Customer Service Representative has direct public contact including in-person transactions; use of the telephone and Internet to receive customer requests for service; provide information and respond in writing to customers of the Department of Water and Power regarding accounts and department programs; performs specialized work in various aspects of customer billing and collection of delinquent accounts, including the use of personal computers to make necessary input/adjustment transactions; and does related work. Two years of full-time paid experience processing customer requests for service and providing information to customers regarding accounts or specialized programs either in-person or through the telephone or Internet; or performing specialized work in various aspects of customer billing and collection, including data entry, customer account research and resolution, and the use of personal computers to make necessary input/adjustment transactions.